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The Cartwright Hotel - Union Square BW Premier Collection

3.0 star property
3-star hotel near Lombard Street

Choose dates to view prices

Photo gallery for The Cartwright Hotel - Union Square BW Premier Collection

Lobby
1 bedroom, pillowtop beds, desk, laptop workspace
Suite, 1 King Bed, Non Smoking, Refrigerator | 1 bedroom, pillowtop beds, desk, laptop workspace
Lobby
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Business services

Explore the area

View in a map
524 Sutter Street, San Francisco, CA, 94102
  • Place, Lombard Street
    ‪3 min drive‬
  • Place, Oracle Park
    ‪3 min drive‬
  • Place, Pier 39
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 230 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(56 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(29 reviews)
  • 130 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 130 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(64 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

  • 230 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Accessible, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 Twin Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 125 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double and Single Room

  • Sleeps 3

King Room

  • Sleeps 2

Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

View all photos for Accessible Single Room

1 bedroom, pillowtop beds, desk, laptop workspace

Accessible Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Twin Bed, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Guest Room With 1 Queen Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

Bathroom | Designer toiletries, hair dryer, towels

Guest Room With 1 Queen Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2

View all photos for 1 Queen Bed, Non-smoking, High Speed Internet Access, Deluxe Furnishings

Bathroom | Designer toiletries, hair dryer, towels

1 Queen Bed, Non-smoking, High Speed Internet Access, Deluxe Furnishings

  • Sleeps 2

1 Single Bed, Non-Smoking, Deluxe Furnishings, Wi-Fi

  • Sleeps 1

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

View all photos for King Suite

Bathroom | Designer toiletries, hair dryer, towels

King Suite

  • Sleeps 4

Accessible King Suite

  • Sleeps 4

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About the neighborhood

San Francisco

Union Square stay.Your stay at this Union Square hotel places you within 2 miles (3 km) of Lombard Street and Oracle Park. Pier 39 and Chase Center are also within 3 miles (5 km).

What's nearby

  • Moscone Convention Center - 14 min walk - 0.8 miles
  • Lombard Street - 3 min drive - 1.4 miles
  • Oracle Park - 3 min drive - 1.4 miles
  • Pier 39 - 4 min drive - 1.4 miles
  • Chase Center - 5 min drive - 2.2 miles

Getting around

  • Powell St & Sutter St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden Gate Tap Room - ‬1 min walk
  • ‪7-Eleven - ‬1 min walk
  • ‪Pacific Cocktail Haven - ‬1 min walk
  • ‪Concierge Lounge - ‬1 min walk

About this property

The Cartwright Hotel - Union Square BW Premier Collection

3-star hotel near Lombard Street
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1173 square feet (109 square meters) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Cartwright Hotel - Union Square BW Premier Collection.

This 3-star San Francisco hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 8 levels
  • 1173 sq ft of conference space
  • 109 sq m of conference space
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
The Cartwright Hotel - Union Square BW Premier Collection offers 114 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 40-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Business services
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35.00 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartwright Hotel
Cartwright Hotel Union Square BW Premier Collection
Cartwright Union Square
Cartwright Union Square Hotel
Hotel Cartwright
Hotel Cartwright Union Square
Cartwright Hotel San Francisco
Larkspur Union Square
Cartwright Hotel BW Premier Collection
Cartwright Union Square BW Premier Collection
Cartwright BW Premier Collection
The Cartwright Hotel Union Square BW Premier Collection
Cartwright Hotel Union Square
The Cartwright Hotel - Union Square BW Premier Collection Hotel

Frequently asked questions

How close is The Cartwright Hotel - Union Square BW Premier Collection to the airport?

The Cartwright Hotel - Union Square BW Premier Collection is 19.7 mi (39-min drive) away from the Oakland Intl. Airport (OAK) airport, the closest popular airport to the property.

How much does it cost to stay at The Cartwright Hotel - Union Square BW Premier Collection?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at The Cartwright Hotel - Union Square BW Premier Collection on Nov 2, 2025 start from $96.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Cartwright Hotel - Union Square BW Premier Collection have an airport shuttle?

Airport shuttle services are not available at The Cartwright Hotel - Union Square BW Premier Collection.

How close is The Cartwright Hotel - Union Square BW Premier Collection to the beach?

This hotel is 6.1 mi (33-min drive) from Ocean Beach and 5.4 mi (10-min drive) from Baker Beach. Don't forget your sunscreen!

Does The Cartwright Hotel - Union Square BW Premier Collection offer free breakfast?

The Cartwright Hotel - Union Square BW Premier Collection does not offer free breakfast.

Is there a casino at The Cartwright Hotel - Union Square BW Premier Collection?

No, there is no casino at this hotel, but San Pablo Lytton Casino (22-min drive) is nearby.

What time is check-in at The Cartwright Hotel - Union Square BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at The Cartwright Hotel - Union Square BW Premier Collection?

Free parking is not available at this hotel.

Does The Cartwright Hotel - Union Square BW Premier Collection have a pool?

The Cartwright Hotel - Union Square BW Premier Collection does not have a pool.

Does The Cartwright Hotel - Union Square BW Premier Collection have a spa?

There are no spa services available at this hotel.

How close is The Cartwright Hotel - Union Square BW Premier Collection to downtown San Francisco?

The Cartwright Hotel - Union Square BW Premier Collection is 1.1 mi away from San Francisco.

The Cartwright Hotel - Union Square BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1005 reviews
Rating 8 - Good. 255 out of 1005 reviews
Rating 6 - Okay. 86 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

M L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, close to restaurants, transportation
Stayed 1 night in Sep 2025

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

David

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Mattress really old. Rooms are very small. Doesn't smell clean in the hallway due to carpet on floor.
Stayed 4 nights in Jul 2025

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2025

4/10 Poor

Jim

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Mold on ceiling. Tiny tiny room. Poor shower. Nice staff but was a disappointing place.
Stayed 4 nights in Jul 2025

8/10 Good

Ethan, Nampa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the friendly service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

PURAN

Traveled with group
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and lounge with plenty of workspaces. Bathroom had a nice deep tub. Only complaint is it’s pretty noisy outside even with windows shut. People yelling, busses, honking, loud music, etc. sometimes all the way until 2am.
Stayed 4 nights in Jul 2025

8/10 Good

Daniel

Business traveler
Walkable to restaurants and bars
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were incredibly helpful and pleasant. City center location so generally less than 10 minutes away from anything you need.
Stayed 2 nights in Jul 2025

10/10 Excellent

Colin

Stayed 1 night in Jul 2025

2/10 Terrible

Natcharee

Disliked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Jul 2025

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Lívia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great location and the staff is very nice!
Stayed 5 nights in Jul 2025

10/10 Excellent

Deana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is very easy. Center of everything. Perfect for the price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely go back again next time. great location, clean, quiet and friendly front staff. strongly recommend to anyone.
Stayed 1 night in Jul 2025

6/10 Okay

Georgina

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Bad Service / Good Rooms

Not Great Service, But Nice Rooms The front desk staff consistently had 2 to 3 people present, but they acted as if they were each working solo. Any time assistance could have been offered, they seemed too preoccupied with chatting among themselves and came across as bothered by basic guest interactions. They appeared very self-involved and more focused on their own conversations than helping guests. One evening, I called to check if I had left an item behind. The phone was answered with a flat, almost annoyed “hello” with no mention of the hotel name, which made me wonder if I had even called the right number. When I inquired about the item, I was immediately told “no” without a pause, the kind of quick response that made it hard to believe they actually checked. During checkout, I was clearly struggling with multiple bags. Despite three staff members being present, one simply shouted from the desk, “Are you checking out?” Not one of them offered a bell cart or asked if I needed assistance. The same happened at check-in. I had plenty of luggage, but no offer of help. On my way out, I saw at least two unused bell carts just sitting in the small lobby. It was disappointing that no one had thought to offer one at either point in my stay. That said, the rooms themselves were great, and housekeeping was excellent. The woman who cleaned our room was kind, helpful, and went above and beyond when we needed extra items. We made sure to leave her a tip for her wonderful service
Stayed 3 nights in Jul 2025

6/10 Okay

Gabby

Traveled with group
Liked: Cleanliness, staff & service
For a two day trip this was pretty good! pros: ease of check-in, location, beautiful lobby, elevator, house-keeping. the only thing that threw me for a loop was that there appeared to be some hair stuck to the window of the bathroom door, the AC unit was not very functional, and the room felt damp. The property was worth the price, but definitely some things to keep in mind when booking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vahe

Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just a few steps from Union Square and the cable cars. Would come back again if ever back in SF.
Stayed 1 night in Jul 2025