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The Cartwright Hotel - Union Square BW Premier Collection

3.0 star property
3-star hotel near Lombard Street

Choose dates to view prices

Photo gallery for The Cartwright Hotel - Union Square BW Premier Collection

Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator | Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Meeting facility
Pillowtop beds, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
524 Sutter Street, San Francisco, CA, 94102
  • Place, Union Square
    ‪2 min walk‬
  • Place, 450 Sutter Building
    ‪2 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 230 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(59 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(30 reviews)
  • 130 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 130 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(66 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

  • 230 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 125 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double and Single Room

  • Sleeps 3

King Room

  • Sleeps 2

Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

View all photos for Accessible Single Room

Pillowtop beds, desk, laptop workspace, blackout drapes

Accessible Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Twin Bed, Accessible, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room With 1 Queen Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

Bathroom | Designer toiletries, hair dryer, towels

Guest Room With 1 Queen Bed, Non-Smoking, Pillowtop Bed, 40-Inch Lcd Television, High Speed Internet Access

  • Sleeps 2

View all photos for 1 Queen Bed, Non-smoking, High Speed Internet Access, Deluxe Furnishings

Bathroom | Designer toiletries, hair dryer, towels

1 Queen Bed, Non-smoking, High Speed Internet Access, Deluxe Furnishings

  • Sleeps 2

1 Single Bed, Non-Smoking, Deluxe Furnishings, Wi-Fi

  • Sleeps 1

View all photos for King Suite

Bathroom | Designer toiletries, hair dryer, towels

King Suite

  • Sleeps 4

Accessible King Suite

  • Sleeps 4

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About the neighborhood

San Francisco

Union Square stay.Your stay at this Union Square hotel places you within 2 miles (3 km) of Lombard Street and Oracle Park. Pier 39 and Chase Center are also within 3 miles (5 km).

What's nearby

  • Union Square - 2 min walk - 0.1 miles
  • 450 Sutter Building - 2 min walk - 0.1 miles
  • Marines Memorial Theater - 2 min walk - 0.1 miles
  • SF Masonic Auditorium - 3 min walk - 0.2 miles
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.2 miles

Getting around

  • Powell St & Sutter St Stop - 1 min walk
  • 22nd Street Station - 14 min drive
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden Gate Tap Room - ‬1 min walk
  • ‪7-Eleven - ‬1 min walk
  • ‪Pacific Cocktail Haven - ‬1 min walk
  • ‪Concierge Lounge - ‬1 min walk

About this property

The Cartwright Hotel - Union Square BW Premier Collection

3-star hotel near Lombard Street
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1173 square feet (109 square meters) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Cartwright Hotel - Union Square BW Premier Collection.

This 3-star San Francisco hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 8 levels
  • 1173 sq ft of conference space
  • 109 sq m of conference space
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
The Cartwright Hotel - Union Square BW Premier Collection offers 114 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 40-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Jan 23 - Jan 24
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35.00 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartwright Hotel
Cartwright Hotel Union Square BW Premier Collection
Cartwright Union Square
Cartwright Union Square Hotel
Hotel Cartwright
Hotel Cartwright Union Square
Cartwright Hotel San Francisco
Larkspur Union Square
Cartwright Hotel BW Premier Collection
Cartwright Union Square BW Premier Collection
Cartwright BW Premier Collection
The Cartwright Hotel Union Square BW Premier Collection
Cartwright Hotel Union Square
The Cartwright Hotel - Union Square BW Premier Collection Hotel

Frequently asked questions

How close is The Cartwright Hotel - Union Square BW Premier Collection to the airport?

The Cartwright Hotel - Union Square BW Premier Collection is 19.7 mi (37-min drive) away from the Oakland Intl. Airport (OAK) airport, the closest popular airport to the property.

How much does it cost to stay at The Cartwright Hotel - Union Square BW Premier Collection?

As of Jan 11, 2026, prices found for a 1-night stay for 2 adults at The Cartwright Hotel - Union Square BW Premier Collection on Jan 25, 2026 start from $97.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Cartwright Hotel - Union Square BW Premier Collection have an airport shuttle?

Airport shuttle services are not available at The Cartwright Hotel - Union Square BW Premier Collection.

How close is The Cartwright Hotel - Union Square BW Premier Collection to the beach?

This hotel is 6.5 mi (12-min drive) from Ocean Beach.

Does The Cartwright Hotel - Union Square BW Premier Collection offer free breakfast?

The Cartwright Hotel - Union Square BW Premier Collection does not offer free breakfast.

Is there a casino at The Cartwright Hotel - Union Square BW Premier Collection?

No, there is no casino at this hotel, but San Pablo Lytton Casino (22-min drive) is nearby.

What time is check-in at The Cartwright Hotel - Union Square BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at The Cartwright Hotel - Union Square BW Premier Collection?

Free parking is not available at this hotel.

Does The Cartwright Hotel - Union Square BW Premier Collection have a pool?

The Cartwright Hotel - Union Square BW Premier Collection does not have a pool.

Does The Cartwright Hotel - Union Square BW Premier Collection have a spa?

There are no spa services available at this hotel.

How close is The Cartwright Hotel - Union Square BW Premier Collection to downtown San Francisco?

The Cartwright Hotel - Union Square BW Premier Collection is 1.1 mi away from San Francisco.

The Cartwright Hotel - Union Square BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1005 reviews
Rating 8 - Good. 253 out of 1005 reviews
Rating 6 - Okay. 87 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Stayed 2 nights in Oct 2025

6/10 Okay

Stuart

Disliked: Amenities
This is a tired property with finishes refreshed. While the bathrooms and some surfaces seem to have been updated, the walls/doors/woodwork are in mostly dreadful condition. The bed was decent. There is no ac (usually not needed in SF) but opening the windows exposes you to the usual nighttime screaming and shouting that is common to the street life on Sutter Street. The front desk staff were fine, but the extended family hanging out at the tables near the front desk may or may not be to your taste. Coffee machine in room did not work properly, the pods exploded and created a big mess. So, in the end, I got a reasonable good sleep, but would not recommend this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Isaac

Stayed 3 nights in Oct 2025

10/10 Excellent

Tatyana

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I like friendly staff, great location, clean rooms.
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Anh Duy

Stayed 7 nights in Sep 2025

8/10 Good

Celeste

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were pleasant
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT LOCATION

Quaint, restored boutique hotel, dark hallways, small room. Furniture very nice, bed adequate. Smelled good, very clean. Only coffee in the mornings. GREAT LOCATION!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose, Bonita

Stayed 4 nights in Oct 2025

2/10 Terrible

Juan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I need my money back. This is a torture
Stayed 2 nights in Sep 2025

6/10 Okay

Vilma

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never stay here again!

Room was awful. It was dusty and there were flies on a daily basis. I know not to stay there ever again. The room was small. Overall the place was not to my liking. I will NOT recommend this place to any friends/family. Only thing positive was the location.
Stayed 5 nights in Oct 2025

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Central
Stayed 5 nights in Sep 2025

10/10 Excellent

M L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, close to restaurants, transportation
Stayed 1 night in Sep 2025

10/10 Excellent

Jash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice rooms
Stayed 3 nights in Sep 2025

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jean

Great
Stayed 1 night in Oct 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean and comfortable. Luckily I have more mobility than a few months ago or there could have been an accident. The bathroom is so small and cramped it was a bit frightening to get in and out of the shower. Everything we needed was there- it just took some contortion to get around the toilet and into the shower. Sorry to be so picky, but I had hip replacement 2 years ago and I would have been extremely frightened to navigate that bathroom a few months ago.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jesse S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was excellent experience all together
Stayed 1 night in Sep 2025

8/10 Good

April, Phoenix

Business traveler
Liked: Property conditions & facilities
The room is definitely on the smaller side, but it was comfortable and functional, so I really can’t complain. The shower was also compact but surprisingly refreshing. My only real frustration was the lack of easy access to fresh water and ice. There’s no self-serve option, so you have to request ice from staff—and depending on who’s on duty, the response can range from helpful to hesitant. As someone who goes through a lot of ice, that was a bit inconvenient. A mini fridge in the room would have also been a nice touch, but it wasn’t a deal-breaker. Love the convenience to parking (it’s close enough), restaurants, and shopping!
Stayed 6 nights in Sep 2025

10/10 Excellent

Molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and updated. Bed was very comfortable. Room was small but comfortable and loved the old charm and history of the building. Wish there was a fridge in the room but besides that, everything was great.
Stayed 4 nights in Sep 2025

4/10 Poor

Blanca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately our room was really dirty. Bathtub was moldy and towels were actually really filthy. We checked I pretty late and as tired as I was I didn’t think it was appropriate to be disturbing anyone that late. We stuck with it but we will never be back.
Stayed 4 nights in Sep 2025

6/10 Okay

CLYDELLE ROSE

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The location is very convenient — close to everything you need. The staff were great and very helpful. However, the building itself could really use some major improvements.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

8/10 Good

Jo Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025