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4.6 out of 5

"Close to a lot of things " More

By a verified traveler on Wed 23 Aug 2023

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Hotel Description

Family-friendly 4-star hotel near San Francisco Maritime Museum

Fisherman's Wharf stay

Within a 10-minute walk of this Fisherman's Wharf hotel, you'll find Ghirardelli Square and San Francisco Maritime Museum. Pier 39 and Aquarium of the Bay are also within half a mile (1 km).

Renovated in 2019

This hotel features an outdoor pool and a 24-hour gym. There's fun for all ages with a playground and an arcade/game room, and complimentary bicycles are available on site. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$170* Per night/room Oct 1 - Oct 2

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Caza Suite

Bed Count room.options.bedSize. Maximum Occupancy 3 Max

Room, 2 Queen Beds, Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Partial Bay View King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Caza Fisherman's Wharf ratings based on 33 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Caza Fisherman's Wharf

Everyone (12) Couples (5) Family (14)
5 out of 5
Close to a lot of things

Posted by on Aug 23, 2023

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Comment from Hotel Management

Aug 24, 2023 by Hotel Caza

Hello Rachel,As you noted, our location here by Fisherman's Wharf can't be beat! We hope to see you again one day soon!Cheers,Your friends at Hotel Caza

5 out of 5

Posted by on Aug 22, 2023

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Comment from Hotel Management

Sep 11, 2023 by Hotel Caza

Good afternoon Rachel,What a treat to find your perfect score waiting for us! Please make yourself at home with us again soon.Warm regards,The team at Hotel Caza

5 out of 5
Friendly to kids, pets,LGBTQ . Like the person helping me at reception said - they’re everyone friendly. Property looks nice from the outside but is *amazing* inside. Great lobby, food and drinks available inside means everyone is occupied and happy. Beds and pillows are so comfy. Great location near Pier 39 and near neighborhood shopping and restaurants. We will be back!

Posted by , from SAN DIEGO on Aug 1, 2023

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Comment from Hotel Management

Aug 1, 2023 by Hotel Caza

Hello Helen,As you learned, we are indeed 'everyone friendly' here at Hotel Caza! We're glad we wowed you with our fun and inviting lobby, our CAZBAR and our sense of community! We can't wait to welcome you back!Cheers,Your friends at Hotel Caza

5 out of 5
Very decent. Hotel and room very clean. Staff very friendly and helpful

Posted by on Jul 25, 2023

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Comment from Hotel Management

Jul 25, 2023 by Hotel Caza

Hello Stefani,We loved welcoming you to Hotel Caza! Please join us again soon!Kind regards,The team at Hotel Caza

5 out of 5

Posted by on Jul 24, 2023

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Comment from Hotel Management

Aug 14, 2023 by Hotel Caza

Good afternoon Blake,The pleasure was all ours! Thank you for making yourself at home with us in the city, and we hope to host your next visit as well.Warm regards,The team at Hotel Caza

3 out of 5
I really wanted to like Hotel Caza. The desk staff was excellent. I thought it was overpriced. The room was underwhelming. The view from my room was supposed to be of the city. Unfortunately my view was unsatisfactory due to the straight view into the Marriott Hotel parking lot.

Posted by on May 28, 2023

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Comment from Hotel Management

May 31, 2023 by JK

Hello Kathryn,Thank you for sharing your candid review with us. We, too, really wanted you to enjoy Hotel Caza, and we're glad to know you felt warmly welcomed by our front desk team. We are sorry, however, that your view disappointed, and we hope for the chance to completely wow you in the future. We know we can deliver!Warm regards,The team at Hotel Caza

5 out of 5
Awesome

Posted by on May 21, 2023

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Comment from Hotel Management

May 22, 2023 by Hotel Caza

Hello Efren,Thank you for sharing your endorsement with us! The pleasure was all ours, and we hope we can welcome you back to our fun-filled hotel soon.Warm regards,The team at Hotel Caza

5 out of 5
Great value! Helpful staff

Posted by , from Omaha on Mar 20, 2023

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Comment from Hotel Management

Mar 20, 2023 by Hotel Caza

Good afternoon Barbara,What a treat to find your five-star rating and kind words for our team! We are thrilled you all enjoyed your time with us. Come back to see us again soon!Cheers,The team at Hotel Caza

5 out of 5

Posted by on Feb 18, 2023

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Comment from Hotel Management

Mar 10, 2023 by Hotel Caza

Hello Mayra,From our family to yours, thank you for joining us in San Francisco! Until next time!Warm regards,The team at Hotel Caza

5 out of 5

Posted by , from san tan valley on Feb 14, 2023

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Comment from Hotel Management

Mar 7, 2023 by Hotel Caza

Good afternoon Brienna,We appreciate your generous score, and we hope we can make you right at home again the next time you are drawn to our magical city.Kind regards,Your friends at Hotel Caza

About the Hotel Caza Fisherman's Wharf

Location 1300 Columbus Avenue, San Francisco, CA 94133

Property Features

Hotel Caza Fisherman's Wharf offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Hotel Caza Fisherman's Wharf. Parking is available for a fee. A complete renovation of Hotel Caza Fisherman's Wharf was completed in November 2019. This 4-star San Francisco hotel is smoke free.

  • 342 guestrooms or units
  • 5 levels
  • Built in 2019
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: San Francisco Station (4.2 km / 2.6 mi)
  • Metro station: Jones St and Beach St Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Caza Fisherman's Wharf offers 342 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Pillowtop beds
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy self-serve breakfast daily from 7:00 AM to 1:00 PM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per day.

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 36.09 per accommodation, per night
  • Utility fee: USD 5.82 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately USD 10–25 per person
  • Covered self parking fee: USD 72.19 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Pool access available from 9:00 AM to 8:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.