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4.5 out of 5

"The staff provided excellent customer service had a beautiful view from the room will stay there again. " More

By a verified traveler on Wed 04 Sep 2019

Hotel Description

4.5-star luxury hotel near San Francisco Museum of Modern Art

Oceanside stay

A stay at this Downtown San Francisco hotel places you steps from SHN Curran Theatre and within a 10-minute walk of Westfield San Francisco Centre. Warfield Theater and 555 California Street are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 15 conference rooms, business center, and valet parking. WiFi in public areas is free.

Comfy beds, WiFi

The 344 soundproofed guestrooms offer WiFi and comfy beds. Flat-screen TVs come with cable channels, and other amenities include wired Internet and room service.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$171* Per night/room Oct 30 - Oct 31

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Queen Beds, Club Lounge Access

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

JW Marriott San Francisco Union Square ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JW Marriott San Francisco Union Square

Everyone (1) Couples (1)
5 out of 5
The staff provided excellent customer service had a beautiful view from the room will stay there again.

Posted by on Sep 4, 2019

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4 out of 5
Came to San Francisco to see a baseball game. The hotel was reasonably priced. However, I thought the parking fee and tax were exceptionally high ($66 per night plus tax).

Posted by , from Pittsburgh on Aug 15, 2018

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4 out of 5

Great location

Great hotel - great location - great concierge service

Posted by , from Atlanta, GA on Jul 30, 2013

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5 out of 5

No complaints - wonderful!

We have absolutely no complaints.  Great location, friendly service, good breakfast buffet and roll-away actually suited my teen-aged daughter!

Posted by , from Macon, GA on Jul 3, 2013

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4 out of 5

Great location in SF.

Pros: Close restaurants
I loved the location of this hotel. Very close to Union Square and plenty of places to within walking distance. If you want to save a little money on parking there is a parking garage across the street from the hotel. Nice hotel, staff and comfy rooms.

Posted by on Jul 25, 2012

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5 out of 5

The hotel staff made us feel right at home.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I would like to stay there again. The hotel provides a place to park and is located with walking distance from Union Squaire. A great couples get away!

Posted by , from Santa Rosa,Ca on Feb 4, 2011

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About the JW Marriott San Francisco Union Square

Location 515 Mason Street, San Francisco, CA 94102

All-inclusive Details

  • Gratuities not included
  • Taxes not included

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. Event space at this hotel measures 4352 square feet (404 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury JW Marriott San Francisco Union Square. Parking is available for a fee. This 4.5-star San Francisco hotel is smoke free.

  • 1 building
  • 344 guestrooms or units
  • 21 levels
  • 4352 sq ft of conference space
  • 404 sq m of conference space
  • Built in 1987
  • Dining venue
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco Intl. Airport (SFO) (23.1 km / 14.4 mi)
  • Train station: San Francisco Station (2.1 km / 1.3 mi)
  • Metro station: Powell St & Post St Stop (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

JW Marriott San Francisco Union Square offers 344 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Level III Restaurant - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Level III Bar - This bar specializes in Californian cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Surfing/boogie boarding nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Weight limit: 25 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 17.95 per day (rates may vary)
  • Valet parking fee: USD 66 per night (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Marriott Hotel San Francisco Union Square
  • JW Marriott San Francisco Union Square
  • Jw Marriott San Francisco Union Square Hotel San Francisco
  • Marriott San Francisco
  • Pan Pacific Hotel San Francisco
  • San Francisco Jw Marriott
  • JW Marriott San Francisco Union Square Hotel
  • JW Marriott San Francisco Union Square Hotel
  • JW Marriott San Francisco Union Square San Francisco
  • JW Marriott San Francisco Union Square Hotel San Francisco

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.