For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"Came to San Francisco to see a baseball game. The hotel was reasonably priced. However, I thought the parking fee and tax were exceptionally high ($6
...
"
More
A stay at this Downtown San Francisco hotel places you steps from SHN Curran Theatre and within a 10-minute walk of Westfield San Francisco Centre. Powell and Market Cable Car Turnaround and Warfield Theater are also within half a mile (1 km).
Business services
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 15 conference rooms, business center, and valet parking. WiFi in public areas is free.
Comfy beds, WiFi
The 344 soundproofed guestrooms offer WiFi and comfy beds. Flat-screen TVs come with cable channels, and other amenities include wired Internet and room service.
JW Marriott San Francisco Union Square ratings based on 25 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for JW Marriott San Francisco Union Square
Everyone (1)Couples (1)
5 out of 5
The staff provided excellent customer service had a beautiful view from the room will stay there again.
Posted by a verified traveler on Sep 4, 2019
Was this review helpful to you?
4 out of 5
Came to San Francisco to see a baseball game. The hotel was reasonably priced. However, I thought the parking fee and tax were exceptionally high ($66 per night plus tax).
Posted by Angel, from Pittsburgh on Aug 15, 2018
Was this review helpful to you?
4 out of 5
Great location
Great hotel - great location - great concierge service
Posted by tehrlich, from Atlanta, GA on Jul 30, 2013
Was this review helpful to you?
5 out of 5
No complaints - wonderful!
We have absolutely no complaints. Great location, friendly service, good breakfast buffet and roll-away actually suited my teen-aged daughter!
Posted by TTJGa, from Macon, GA on Jul 3, 2013
Was this review helpful to you?
4 out of 5
Great location in SF.
Pros:Close restaurants
I loved the location of this hotel. Very close to Union Square and plenty of places to within walking distance. If you want to save a little money on parking there is a parking garage across the street from the hotel. Nice hotel, staff and comfy rooms.
Posted by OVbabe on Jul 25, 2012
Was this review helpful to you?
5 out of 5
The hotel staff made us feel right at home.
Pros:Free breakfast, Close restaurants, Free Internet, Quiet
I would like to stay there again. The hotel provides a place to park and is located with walking distance from Union Squaire. A great couples get away!
Posted by Bytme, from Santa Rosa,Ca on Feb 4, 2011
Was this review helpful to you?
4 out of 5
A great experience you won't regret!
Nestled a few blocks away from Union Square, the JW Marriot was a comfortably luxurious stay. The room itself was well kept, clean, and elegant. With an extremely comfortable bed and a great view, we enjoyed what time we spent there. There are some cable TV channels available if you are feeling lazy, which was great when we were tired after a long day and just needed to relax. The shower, however, was a bit on the small side, which was odd.
The dining options at the hotel were delicious, but very expensive for what you get. The fitness center is large and clean, but the business center is way too expensive to really utilize ($0.45/minute just for internet). The elevators are fast and large, so you'll never have to wait long to get to the lobby or ground floor.
The staff goes out of their way to help, making you feel like a VIP. Overall, the service was top notch.
The location of any hotel in San Francisco is imperative, especially if you don't have a car like us. While it could be closer to Union Square (and thus the Powell St. bart), the walk to the nearest bart is an easy one. In addition, there was usually a cab waiting at the hotel thanks to how slow business in SF is right now.
Overall, this hotel was a pleasant one. Though it didn't blow me out of the water, it was a fine stay that I wouldn't mind repeating.
Posted by a verified traveler on Jan 27, 2009
Was this review helpful to you?
4 out of 5
Nice but Expensive
Our stay was fine, the room comfortable and clean. The concierge service was excellent--perhaps the highlight of our stay. Our only concern was the price, which we considered a bit high even for downtown San Francisco.
Posted by a verified traveler on Aug 18, 2008
Was this review helpful to you?
4 out of 5
Anniversary in San Francisco
Overall, my wife and I liked this hotel. But, for a flagship JW Marriott property, we were not overly impressed. The hotel has a very modern styling with no greenery in sight. The location is 2 blocks from the trolley, and 5 blocks to BART. Shopping at Union Square is 2 blocks away. Parking at the hotel was $45 per night; acroos the street is $15. All restraunt recommendations and tours made by concierge were outstanding. Our room was clean and bed was comfortable. Again, very modern. The seperate shower was very small. Two seperate sinks would be nice.
Posted by a verified traveler on Jul 5, 2008
Was this review helpful to you?
5 out of 5
Good hotel, but there is better.
On my last stay in San Francisco I stayed at the Marriot on Market st. and I'd reccomend that hotel over this one. The location and overall hotel was just a little bit better than the JW. The rooms are little bigger, there is a big and beautiful lobby with a starbucks, the muni is right outside the hotel, and the bart and cable car are about a block away. At the JW the complimentary town car is nice, but only available 7-930am and 530-9pm and it's on first come, first serve basis, so don't count on it. The bed was amazing! the tub in the bathroom is nice and big. The nights were quiet, I didn't hear any traffic on the street. The fitness room is a decent size with a variety of equipment. My only complaints are the distance to all the transportation systems (about 4-5 blocks) and I never got the replacement water bottles that I asked for.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. Event space at this hotel measures 12242 square feet (1137 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly JW Marriott San Francisco Union Square. Parking is available for a fee. This 4-star San Francisco hotel is smoke free.
1 building
344 guestrooms or units
21 levels
12242 sq ft of conference space
1137 sq m of conference space
Built in 1987
Dining venue
Bar or lounge
Charging station for electric cars
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Gift shop
Beauty salon
Newspapers in lobby (free)
Fireplace in lobby
ATM
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
, Wired Internet access (surcharge)
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
Transport
Airport: San Francisco, CA (SFO-San Francisco Intl.) (23.6 km / 14.6 mi)
Train station: San Francisco 4th and King Station (2.1 km / 1.3 mi)
Metro station: Powell St. Station (0.7 km / 0.4 mi)
Parking: Valet parking available for a surcharge
Room Amenities
JW Marriott San Francisco Union Square offers 344 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
Bathrooms are partially open
Pillowtop beds
In-room dining (limited hours)
Flat-screen television
Cable channels
Premium channels
Coffee maker
Luxury bedding
Pillow options
Bathtub or shower
Cribs (free)
Housekeeping (daily)
Nightly turndown service
Weekday newspapers (free)
Hair dryer
Laptop safe
Bathrobes
Designer toiletries
Telephone
Iron and ironing board
Desk
Sound-insulated rooms
Climate control (air conditioning)
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Level III Restaurant - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Level III Bar - This bar specializes in Californian cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Boat tours nearby
Sailing nearby
Windsurfing nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at midnight
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Free cribs (infant beds)!
Pets
Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Weight limit: 25 lbs
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.
Only service animals are allowed
Noise-free rooms not guaranteed
Debit cards not accepted
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 21 and USD 33 per person (approximately)
Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
Fee for in-room wired Internet: USD 17.95 per day (rates may vary)
Valet parking fee: USD 66 per night (in/out privileges)
Pet deposit: USD 75.00 per stay
Pet fee: USD 75 per accommodation, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
JW Marriott Hotel San Francisco Union Square
JW Marriott San Francisco Union Square
Jw Marriott San Francisco Union Square Hotel San Francisco
Marriott San Francisco
Pan Pacific Hotel San Francisco
San Francisco Jw Marriott
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square San Francisco
JW Marriott San Francisco Union Square Hotel San Francisco
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
