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4.5 out of 5

"Beautiful elegant hotel close to shopping, parks and dinning. " More

By a verified traveler on Mon 19 Apr 2021

Hotel Description

Family-friendly 4-star hotel near Exploratorium

Central San Francisco getaway

A stay at this Downtown San Francisco hotel places you steps from SHN Curran Theatre and a 5-minute walk from Westfield San Francisco Centre. San Francisco Museum of Modern Art and Orpheum Theater are also within half a mile (1 km).

Nightclub, dining

A nightclub and a restaurant are featured at this smoke-free hotel. Families will appreciate the onsite laundry facilities and supervised childcare. Enjoy the a rooftop terrace and perks like free WiFi.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 532 guestrooms also offer free WiFi and 24-hour room service. Flat-screen TVs, minibars, and coffee/tea makers are also available.

Petite Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$173* Per night/room May 14 - May 15

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Imperial Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Nikko San Francisco ratings based on 23 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Nikko San Francisco

Everyone (14) Couples (6) Family (4)
5 out of 5
Beautiful elegant hotel close to shopping, parks and dinning.

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 20, 2021 by Lesley Dill

Good Day, Thank you for your wonderful feedback and perfect rating of your experience at Hotel Nikko. We are so pleased that you enjoyed your overall stay with us. We look forward to welcoming you back in the very near future. Thank you for staying with us. Lesley Dill - Assistant Director of Quality Assurance

5 out of 5
The beds were soft and attentive staff for all our needs. Thank you.

Posted by on Jan 27, 2020

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5 out of 5
The Hotel Nikko SF is the best place in the city to stay. The staff is so civilized and kind, and the property is gorgeous. They have an amazing little dog named Buster, who they call “Canine Operating Officer.” Seeing Buster is the highlight of any trip. The gym, pool and spa are amazing and so is the restaurant. Highest Possible recommendation.

Posted by on Jan 10, 2020

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5 out of 5
Property has terrific location. Rooms are very comfortable and quiet. Service was impeccable! Food and bar excellent. Will not hesitate and actually look forward to another stay at Hotel Nikko!

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 7, 2020 by S Grant

Thank you for taking the time to submit a review of your stay with us, your feed back is extremely important. We are delighted to hear that you enjoyed your stay and are looking forward to a return trip. Please do not hesitate to contact us upon your return if there is anything we can do to make your next trip just as memorable. Thank you again and Happy New Year! Steven Grant Director of Quality Assurance

5 out of 5
Great Room Service Great Pool and they have a wonderful Outdoor patio near The work put facility.

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 14, 2019 by Anna Marie Presutti-GM Hotel Nikko, San Francisco

Good day, Thank you very much for your kinds words in regards to our rooms, service, and amenities. We strive to make each stay memorable and to see that you enjoyed your overall stay is very rewarding. Thank you for staying with us. May you have a wonderful Holiday Season. Sincerely, Anna Marie Presutti- GM Hotel Nikko San Francisco

5 out of 5
Liked the location and the big clean lobby. The view from our room was wonderful.

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 3, 2019 by Anna Marie Presutti-GM Hotel Nikko, San Francisco

Good day, Thank you very much for your perfect rating of Hotel Nikko. We are very pleased to see that you enjoyed our ideal location, wonderful views, and clean lobby. We look forward to welcoming you back in the very near future. Thank you for staying with us. Sincerely, Anna Marie Presutti- GM Hotel Nikko San Francisco

4 out of 5

Posted by on Oct 23, 2019

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Comment from Hotel Management

Oct 26, 2019 by Anna Marie Presutti-GM Hotel Nikko, San Francisco

Good day, We are so pleased to see that you enjoyed your overall stay with us. We look forward to welcoming you back in the very near future. Thank you for staying with us. Anna Marie Presutti- GM Hotel Nikko, San Francisco

5 out of 5
Well appointed rooms, good views, very comfortable!

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 26, 2019 by Anna Marie Presutti-GM Hotel Nikko, San Francisco

Good day, Thank you for your wonderful feedback of Hotel Nikko. We are pleased that you found your room to be well appointed, comfortable, and to have a good view. We appreciate you choosing us as your destination hotel in San Francisco. We look forward to welcoming you back in the very near future. Thank you for staying with us. Anna Marie Presutti- GM Hotel Nikko, San Francisco

4 out of 5
It was an OK experience staying at this hotel. Staff could've been better.

Posted by on Sep 28, 2019

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Comment from Hotel Management

Oct 2, 2019 by Anna Marie Presutti-GM Hotel Nikko, San Francisco

Good day, Thank you for your rating and feedback of Hotel Nikko. By your review we can see that we have areas that we can improve on. We take all our guest feedback seriously and want you to know that we will address your concern in regards to our service. We look forward to welcoming you back in the very near future. Thank you for staying with us. Anna Marie Presutti- GM Hotel Nikko, San Francisco

4 out of 5

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 16, 2019 by Anna Marie Presutti-GM Hotel Nikko, San Francisco

Good day, Thank you for your great rating of Hotel Nikko. We are very pleased to see that you enjoyed your overall stay with us. We look forward to welcoming you back in the very near future. Thank you for staying with us. Anna Marie Presutti- GM Hotel Nikko, San Francisco

About the Hotel Nikko San Francisco

Location 222 Mason St, San Francisco, CA 94102

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. Event space at this hotel measures 29000 square feet (2694 square meters) and includes conference space. A nightclub, a rooftop terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Nikko San Francisco. For a fee, parking is available. This 4-star San Francisco hotel is smoke free.

  • 532 guestrooms or units
  • 25 levels
  • 29000 sq ft of conference space
  • 2694 sq m of conference space
  • Built in 1987
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco International Airport (SFO) (22.9 km / 14.3 mi)
  • Train station: San Francisco Station (2 km / 1.2 mi)
  • Metro station: Powell St & O'Farrell St Stop (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Nikko San Francisco offers 532 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Bathrooms include slippers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Anzu Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Kanpai At the Nikko - This lobby lounge serves light fare only. Happy hour is offered.

Feinsteins - This bar serves light fare only. Happy hour is offered.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.

Pet Policy

  • Pets: USD 50 per pet, per night, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property only accepts debit or credit cards and credit cards for all bookings; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Early check-in/ Late check-out is allowed for a fee and subject to room availability.

This property will place an authorization for USD 100 for any bookings where payment for the stay will be made on site instead of at the time of booking.

This property charges USD 6 per package for parcel delivery and storage for registered guests. The hotel cannot be held responsible for lost or damaged goods.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property only accepts debit or credit cards and credit cards for all bookings. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per day
  • Resort fee: USD 39.60 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 35.00 per person (approximately)
  • Covered valet parking fee: USD 65 per night (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Nikko
  • Hotel Nikko San Francisco
  • Hotel San Francisco Nikko
  • Nikko Hotel
  • Nikko Hotel San Francisco
  • Nikko San Francisco
  • Nikko San Francisco Hotel
  • San Francisco Hotel Nikko
  • San Francisco Nikko
  • San Francisco Nikko Hotel
  • Nikko Francisco Francisco
  • Hotel Nikko San Francisco Hotel
  • Hotel Nikko San Francisco San Francisco
  • Hotel Nikko San Francisco Hotel San Francisco

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.