4.3 out of 5

"We stayed just two nights and found this the best option for location (near the BART for transit to SFO) and comfort and price. We were in SF to visi ... " More

By a verified traveler on Sat 03 Mar 2018

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Hotel Description

Family-friendly 4-star hotel near Pier 39

Heart of San Francisco

Within a 15-minute walk of this Downtown San Francisco hotel, you'll find Westfield San Francisco Centre and San Francisco Museum of Modern Art. Also, Asian Art Museum of San Francisco is within half a mile (1 km) and Lombard Street is within 2 miles (3 km).

Nightclub, dining

A nightclub, a 24-hour health club, and a restaurant are all featured at this romantic hotel. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. You'll appreciate the indoor pool, bar/lounge, and concierge services.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 532 guestrooms also offer free WiFi and 24-hour room service. Other amenities include flat-screen TVs, minibars, and coffee/tea makers.

Petite Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$167 per night

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Imperial Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Nikko San Francisco ratings based on 157 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Nikko San Francisco

Everyone (14)
5 out of 5
We stayed just two nights and found this the best option for location (near the BART for transit to SFO) and comfort and price. We were in SF to visit the French Consulate (nearby) and continue on to Hawaii.

Posted by on Mar 3, 2018

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5 out of 5

GREAT hotel!

Location: The Big Bus stop was right across the street from the hotel which was a bonus! This was a great location in general.
What a great hotel! We stayed in the Imperial room and it was gorgeous! From the lobby to the Anzu restaurant to the room, everything is done with a quiet elegance. There are beautiful fresh flowers in the lobby and contemporary decor throughout the lobby. The staff are pleasant and very attentive. The bathroom light went out and the battery in the safe had to be changed but otherwise we really enjoyed our stay there. I wish all hotels were like this one!

Posted by , from Hawaii on Oct 16, 2017

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5 out of 5

Go Hotel in San Francisco

Pros: Location, friendly staff, buffet breakfast at Anzu, Japanese attention to detail, swimming pool.
Cons: More coffee pods in room for Keurig.
Location: It is very close to Union Square, Market Street, and China Town. There are many restaurants nearby. There is a lot of shopping within a short walk.
This was my 3rd stay at the Nikko in the last 2 years. I have been pleased, and glad I chose this hotel every time. The staff is exceptionally friendly and helpful. The rooms are well appointed and have been recently remodeled. The hotel is one of the only ones in the area that has a swimming pool. The indoor pool area is very bright and modern, and includes a hot tub. There is also a 24 hour fitness room. I would recommend upgrading your room to imperial status. You will get a room on the top three floors of the hotel and access to a continental breakfast in the morning, and snacks and beer and wine in the evening. This rate includes free breakfast at Anzu, and premium WiFi. The hotel is in a good location with many restaurants nearby. It is a short walk from Market Street, Union Square, and the heart of China Town. I have no complaints with this hotel and would recommend it highly. I have stayed in a few others in the Union Square area. I will be a regular at the Nikko from now on.

Posted by , from Lincoln on Apr 12, 2017

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5 out of 5

Most comfortable and accommodating hotel ....

From the beginning of my stay and through to the end, a stellar experience. Devon(Front Desk) and Desiree ( Concierge) ,were most helpful at check in and assisting in securring dinner reservations for my stay. A most enjoyable stay....

Posted by on Oct 15, 2016

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4 out of 5

nice hotel

Cons: the carpet in our room appeared dirty which made the otherwise pristine room less desirable
We had a very nice 2 night sty in this hotel. Good location. excellent restaurant

Posted by on Aug 21, 2016

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5 out of 5
Wonderful experience. Staff had just the right balance of professionalism and friendliness.

Posted by on Jul 5, 2016

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4 out of 5

King bed is not a king

My experience was otherwise fine, however the "king" bed was 7.5 inches narrower than a king. We could have gotten a similar hotel for a LOT cheaper but really wanted a king bed. Stating that it is a king is a flat out lie and frankly not legal. Makes you wonder what other sketchy things they are doing. Also just FYI the gym is an additional cost. WiFI is free and fast enough to stream movies.

Posted by on Jan 18, 2016

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5 out of 5

Excellent hotel! Our Go To Place

Pros: Location, staff, views, comfort and cleanliness of the rooms
Cons: Nothing
Location: close to museums, Ferry Building, waterfront, AT&T Field for the summer, and Market Street
Excellent location, beautiful views, nice comfortable rooms. Staff very helpful. Enjoyed the visit.

Posted by , from Stamford, CT on Jan 11, 2016

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5 out of 5

Exceedingly...

I really enjoyed my visit to the Nikko Hotel. I was given a room on the 17th floor, the view was awesome. The staff made me feel welcome. I would recommend this hotel to anyone visiting San Francisco!

Posted by , from Cooper City, FL on Jan 3, 2016

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5 out of 5

Comfy hotel – Great Location

Pros: The staff was very nice and after check-in they send us an email asking if we need something else just to let them know. I think this was a nice touch
Cons: The A/C on my bedroom changed constantly to AUTO mode and was kind hot during night.
Location: This hotel is right in the middle of the action. A few blocks from Union Square (a lot of stores around), with accessibility to public transportation
We stayed at Hotel Nikko during Christmas time for 5 days and we certainly loved it. I didn’t try the restaurant or the Concierge Service. During check-in they provided us with a map that was very helpful. The check-in process was fast as the same as check-out. This was our first time in San Francisco and definitely to have a great hotel service made it a lot better and less worrisome.

Posted by , from Utah on Dec 29, 2015

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About the Hotel Nikko San Francisco

Location 222 Mason St, San Francisco, CA 94102

Property Features

As a guest of Hotel Nikko San Francisco, you'll find an indoor pool, a 24-hour health club, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Event space at this hotel measures 29000 square feet (2694 square meters) and includes conference space. A nightclub, a rooftop terrace, and tour/ticket assistance are also featured at the family-friendly Hotel Nikko San Francisco. For a fee, parking is available. This 4-star San Francisco hotel is smoke free.

  • 532 guestrooms or units
  • 25 levels
  • 29000 sq ft of conference space
  • 2694 sq m of conference space
  • Built in 1987
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (22.1 km / 13.7 mi)
  • Train station: San Francisco 4th and King Station (2.3 km / 1.4 mi)
  • Metro station: Powell St. Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Nikko San Francisco offers 532 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs available
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Anzu Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Kanpai At the Nikko - This lobby lounge serves light fare only. Happy hour is offered.

Feinsteins - This bar serves light fare only. Happy hour is offered.

24-hour room service is available.

Nearby Activities

An indoor pool (surcharge) and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property accepts debit or credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.00 per day.
  • Cribs (infant beds) are available.

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Early check-in/ Late check-out is allowed for a fee and subject to room availability. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property will place an authorization for USD 100 for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 35.00 per person (approximately)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Early check-in fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 35.00 per day
  • Facilities fee: USD 25 per accommodation, per stay and includes use of:

  • - Fitness facilities
    - Sauna
    - Spa tub
    - Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Nikko
  • Hotel Nikko San Francisco
  • Hotel San Francisco Nikko
  • Nikko Hotel
  • Nikko Hotel San Francisco
  • Nikko San Francisco
  • Nikko San Francisco Hotel
  • San Francisco Hotel Nikko
  • San Francisco Nikko
  • San Francisco Nikko Hotel

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.