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"The breakfast was not as good as at other Embassy Suites we have stayed at. It smelled like marijuana the whole time in the common area by the elev ... " More

By a verified traveler on Mon 20 Jun 2022

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Hotel Description

3.5-star hotel in The East Side

The East Side stay

Your stay at this The East Side hotel places you within 12 miles (20 km) of Oracle Park and San Francisco Museum of Modern Art. Moscone Convention Center and San Francisco State University are within 12 miles (20 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Free buffet breakfast is served.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$183* Per night/room Jul 16 - Jul 17

Suite, 2 Double Beds, Accessible (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Corner

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites San Francisco Airport - South San Francisco ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites San Francisco Airport - South San Francisco

Everyone (2) Couples (1) Family (4)
3 out of 5
The breakfast was not as good as at other Embassy Suites we have stayed at. It smelled like marijuana the whole time in the common area by the elevator on our floor.

Posted by , from SANDY on Jun 20, 2022

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Comment from Hotel Management

Jun 22, 2022 by Marc

Hi Kenneth, Thank you for your review. We are continually upgrading our breakfast offerings. As for the smell, we apologize and will have this addressed.

5 out of 5
Very nice hotel and the staff was excellent!

Posted by on Apr 9, 2022

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Comment from Hotel Management

May 11, 2022 by Marc

Hi Jeffrey, Thank you for your great comments. We will make sure to share your feedback with the team.

4 out of 5

Posted by on Mar 19, 2022

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1 out of 5
This property doesn't provide several of the services listed (airport shuttle, on-site Starbucks). The heating in the room didn't work. And housekeeping didn't come during a multi-night stay.

Posted by , from Cleveland on Oct 26, 2021

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5 out of 5
Perfect

Posted by on Jul 27, 2021

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4 out of 5
The only negative I would say is that the parking lot is narrow and the spots are too small. We were driving a Chevy Traverse and it was a tight squeeze. Also, REALLY IMPORTANT TO KNOW- at our time of travel, June 2021, there was no shuttle service (due to COVID) to the airport. If you plan on relying on this service, I would call this specific hotel and ask if it is available or nor.

Posted by on Jun 20, 2021

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1 out of 5

Posted by on Apr 18, 2021

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4 out of 5
My old town is still cold and windy at night. Parking should be free. No breakfast just dry package muffins. Gross!

Posted by on Mar 29, 2021

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5 out of 5
The room was very nice. The lobby was was very nice. The front desk clerk was very professional

Posted by on Jan 23, 2021

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About the Embassy Suites San Francisco Airport - South San Francisco

Location 250 Gateway Blvd, South San Francisco, CA 94080

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends. WiFi is free in public spaces. A business center and limo/town car service are available. An indoor pool, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites San Francisco Airport - South San Francisco. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. This 3.5-star South San Francisco hotel is smoke free.

  • 312 guestrooms or units
  • 10 levels
  • Built in 1988
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: South San Francisco Station (1.3 km / 0.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites San Francisco Airport - South San Francisco offers 312 accommodations with MP3 docking stations and safes. Rooms open to balconies or patios. Accommodations offer separate living rooms and include sofa beds. Pillowtop beds feature down comforters. 26-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This South San Francisco hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony or patio
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekends.

Embassy Suites San Francisco Airport - South San Francisco has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 13.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 13.95 (rates may vary)
  • Airport shuttle fee: USD 5 per person (one-way)
  • Airport shuttle fee per child: USD 5 (one-way)
  • Uncovered self parking fee: USD 37.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel South San Francisco San Airport Francisco
  • Embassy Suites San Francisco Airport South San Francisco
  • Embassy Suites San Francisco Airport South San Francisco Hotel
  • Embassy Suites San Francisco Airport South San Francisco Hotel
  • Embassy Suites San Francisco Airport South San Francisco
  • Embassy Suites San Francisco
  • Embassy Suites San Francisco Airport - South San Francisco Hotel
  • Hotel Embassy Suites San Francisco Airport - South San Francisco
  • Embassy Suites San Francisco Hotel

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.