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Park Pointe Hotel

2.0 star property
Hotel near San Francisco Bay in South San Francisco

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Photo gallery for Park Pointe Hotel

Lobby
Front of property
Desk, blackout drapes, iron/ironing board, bed sheets
Lobby
Property grounds

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
245 S Airport Blvd, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪2 min walk‬
  • Cow Palace
    ‪7 min drive‬
  • Golden Gate Park
    ‪17 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe 2 Beds - Not Park n Fly

Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe 2 Beds - Not Park n Fly

  • 216 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Queen Room - Not Park n Fly

Deluxe Queen Room - Not Park n Fly | Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe Queen Room - Not Park n Fly

  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

South San Francisco

In South San Francisco .You'll be within 6 miles (10 km) of Cow Palace and 9 miles (15 km) of CuriOdyssey. Twin Peaks and Moscone Convention Center are within 12 miles (20 km).

What's nearby

  • South San Francisco Convention Center - 2 min walk - 0.1 miles
  • SFO Museum - 2 min drive - 1.6 miles
  • Cow Palace - 7 min drive - 5.3 miles
  • Moscone Convention Center - 13 min drive - 11.8 miles
  • Golden Gate Park - 17 min drive - 12.0 miles

Getting around

  • San Bruno Station - 4 min drive
  • South San Francisco Station - 18 min walk
  • San Francisco Intl. Airport (SFO) - 7 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Wendy's - ‬10 min walk
  • ‪KFC - ‬12 min walk
  • ‪IHOP - ‬5 min walk

About this property

Park Pointe Hotel

Hotel near San Francisco Bay in South San Francisco
As a guest of Park Pointe Hotel, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Park Pointe Hotel also features a picnic area, a fireplace in the lobby, and an ATM. Self parking is free.

Smoking is allowed in designated areas at this South San Francisco hotel.

  • 217 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1956
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Smoking in designated areas
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Filipino, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Park Pointe Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Frequently asked questions

How close is Park Pointe Hotel to the airport?

Park Pointe Hotel is 4.1 mi (7-min drive) away from the San Francisco Intl. Airport (SFO) airport, the closest popular airport to the property.

Does Park Pointe Hotel have an airport shuttle?

Airport shuttle services are not available at Park Pointe Hotel.

How close is Park Pointe Hotel to the beach?

This hotel is 12.4 mi (19-min drive) from Ocean Beach and 12.8 mi (17-min drive) from Rockaway Beach. Don't forget your sunscreen!

Does Park Pointe Hotel offer free breakfast?

Park Pointe Hotel does not offer free breakfast.

Is there a casino at Park Pointe Hotel?

No, there is no casino at this hotel.

What time is check-in at Park Pointe Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Park Pointe Hotel?

This hotel offers free self parking.

Does Park Pointe Hotel have a pool?

Park Pointe Hotel does not have a pool.

Does Park Pointe Hotel have a restaurant?

Park Pointe Hotel is home to King Sun, which features international cuisine.

Does Park Pointe Hotel have a spa?

There are no spa services available at this hotel.

How close is Park Pointe Hotel to downtown South San Francisco?

Park Pointe Hotel is 0.5 mi away from South San Francisco.

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 247 out of 1002 reviews
Rating 8 - Good. 142 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 148 out of 1002 reviews
Rating 2 - Terrible. 320 out of 1002 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Shawn

Disliked: Cleanliness, amenities, property conditions & facilities
The property is falling apart. You are welcomed to a revolving door that is roped off, another door which is broken and blocked off, and finally one small door that is not automatic to roll your luggage through. The check in was fast but it was enough time for me to see all of the peeling laminate from all the counter tops. When I entered the room, I found rodent droppings on my bed and a blood stain on the bedding and walls. I immediately booked another room elsewhere and left. I did not feel safe at this location
Stayed 1 night in May 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Apr 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Matthat

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel does not provide a comfortable stay. There was no hot water, my bad, and my towels were all dirty; there was no one on staff to even check out of the hotel
Stayed 2 nights in Mar 2025

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water . Almost tepid water . No television . TV works . No channels available . Frequent nuisance events from unknown sources . Cigarettes , body order , etcetera . Maid pulled the shade down on my flowers I set in the window . I have looked forward to staying here and have never had these problems here before. The buffet has a new floor . This is the highest price I have ever paid here and the worst stay .
Stayed 2 nights in Mar 2025

2/10 Terrible

Ricardo

Stayed 1 night in Mar 2025

4/10 Poor

Jahiyla

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The cable went out at the place for the whole last week I was there so I had to sit in my hotel room bored to death. Wouldn’t reccomend! And most of the time the front desk was vacant so no one could help you.
Stayed 28 nights in Mar 2025

10/10 Excellent

Keyontyli

Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Angeline

Traveled with family
Disliked: Room comfort
The price was great, but the rooms were outdated.
Stayed 5 nights in Mar 2025

2/10 Terrible

Celia

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not cleaned
Stayed 1 night in Mar 2025

6/10 Okay

David A.

Disliked: Amenities, property conditions & facilities
No ice machine, water ran room temperature, heater did not work at all, but was only there for 1 night so can’t be too harsh. These should be basic items that should be non negotiables
Stayed 1 night in Mar 2025

6/10 Okay

Rimma

Stayed 1 night in Mar 2025

6/10 Okay

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Paul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

Do not stay here. Terrible. No hot water. No heat. Felt unsafe. Old and worn out. Nasty experience.
Stayed 2 nights in Mar 2025

2/10 Terrible

Christina

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Abandoned looking Hotel

The outside looks like abandoned hotel that would make a good place to make a scary movie. A broken down ice maker, and TV has no cable not regular channels to watch. It's nothing like how it looks are describes on Hotel.com pictures. The room was okay inside don't stay at this Hotel look somewhere else. I'm glad I got my money back and stayed at a better Hotel
Stayed 1 night in Mar 2025

4/10 Poor

Steven

Business traveler
Disliked: Property conditions & facilities
Convenient location. Cable went out for the last couple days. Ice machine not working
Stayed 3 nights in Mar 2025

4/10 Poor

Jesus

Stayed 7 nights in Mar 2025

8/10 Good

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Will

Disliked: Cleanliness, staff & service
Hotel , looking dirty . I need refunds
Stayed 1 night in Mar 2025

10/10 Excellent

Sophia

Stayed 5 nights in Mar 2025

10/10 Excellent

Oleg

Stayed 1 night in Mar 2025

8/10 Good

glenmarie, COLMA

Traveled with partner
Liked: Staff & service
Pillows were so flat and uncomfortable
Stayed 1 night in Feb 2025

2/10 Terrible

Maria Leonida

Front desk person with zero customer service skills. Area is shady, room had a foul smell, no microwave or refrigerator - online pictures are VERY deceiving. I did not feel safe at all but was too tired to drive elsewhere-especially after already paying the one-night fee. I do NOT recommend this place at all.
Stayed 1 night in Mar 2025