Park Pointe Hotel

2.0 star property
Hotel near San Francisco Bay in South San Francisco

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Photo gallery for Park Pointe Hotel

Lobby
Lobby
Meeting facility
Property grounds
Desk, blackout drapes, iron/ironing board, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
245 S Airport Blvd, South San Francisco, CA, 94080
  • Place, South San Francisco Convention Center
    ‪2 min walk‬
  • Place, Cow Palace
    ‪7 min drive‬
  • Place, Golden Gate Park
    ‪17 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

Deluxe Queen Room - Not Park n Fly

  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe 2 Beds - Not Park n Fly

  • 216 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

South San Francisco

In South San Francisco .You'll be within 6 miles (10 km) of Cow Palace and 9 miles (15 km) of CuriOdyssey. Twin Peaks and Moscone Convention Center are within 12 miles (20 km).

What's nearby

  • South San Francisco Convention Center - 2 min walk - 0.1 miles
  • The Shops at Tanforan - 3 min drive - 1.4 miles
  • Cow Palace - 7 min drive - 5.3 miles
  • Moscone Convention Center - 13 min drive - 11.8 miles
  • Golden Gate Park - 17 min drive - 12.0 miles

Getting around

  • San Bruno Station - 4 min drive
  • South San Francisco Station - 18 min walk
  • San Francisco Intl. Airport (SFO) - 7 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Wendy's - ‬10 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Denny's - ‬7 min walk

About this property

Park Pointe Hotel

Hotel near San Francisco Bay in South San Francisco
As a guest of Park Pointe Hotel, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Park Pointe Hotel also features a picnic area, a fireplace in the lobby, and an ATM. Self parking is free.

Smoking is allowed in designated areas at this South San Francisco hotel.

  • 217 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1956
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Smoking in designated areas
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations are furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Park Pointe Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Frequently asked questions

How close is Park Pointe Hotel to the airport?

Park Pointe Hotel is 4.1 mi (7-min drive) away from the San Francisco Intl. Airport (SFO) airport, the closest popular airport to the property.

How much does it cost to stay at Park Pointe Hotel?

As of Oct 26, 2025, prices found for a 1-night stay for 2 adults at Park Pointe Hotel on Oct 27, 2025 start from $77.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Park Pointe Hotel have an airport shuttle?

Airport shuttle services are not available at Park Pointe Hotel.

How close is Park Pointe Hotel to the beach?

This hotel is 12.4 mi (19-min drive) from Ocean Beach and 12.8 mi (17-min drive) from Rockaway Beach. Don't forget your sunscreen!

Does Park Pointe Hotel offer free breakfast?

Park Pointe Hotel does not offer free breakfast.

Is there a casino at Park Pointe Hotel?

No, there is no casino at this hotel, but Artichoke Joe's Casino (4-min drive) is nearby.

What time is check-in at Park Pointe Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Park Pointe Hotel?

This hotel offers free self parking.

Does Park Pointe Hotel have a pool?

Park Pointe Hotel does not have a pool.

Does Park Pointe Hotel have a restaurant?

Park Pointe Hotel is home to King Sun, which features international cuisine.

Does Park Pointe Hotel have a spa?

There are no spa services available at this hotel.

How close is Park Pointe Hotel to downtown South San Francisco?

Park Pointe Hotel is 0.5 mi away from South San Francisco.

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 239 out of 1007 reviews
Rating 8 - Good. 134 out of 1007 reviews
Rating 6 - Okay. 151 out of 1007 reviews
Rating 4 - Poor. 157 out of 1007 reviews
Rating 2 - Terrible. 326 out of 1007 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Laura, CANYON COUNTRY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the site are misleading and do not show that the room doors are outside exposure.
Stayed 1 night in Aug 2025

2/10 Terrible

Daisy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Area was super creepy around abandoned buildings. Motel, not hotel function. Room was super out dated and small. Pictures didn’t match actual settings. Would not recommend
Stayed 1 night in Jul 2025

2/10 Terrible

Malvina

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
I was very disappointed with our stay at this hotel. We arrived late, check-in went smooth initially. However, upon arrival to our room, it reeked of tobacco smell. Our room was changed twice due to tobacco smell in a non-smoking facility hotel. We were traveling with small children and this was frustrating since our arrival was later and we couldn’t just “go to bed”, but deal with this situation. The last room that we were given still had some smell, but at this point we were tired of transferring luggage, belongings, and our kiddos. The room was run down and old. The handle on the bathroom fell off after trying to open the bathroom door. The fresh pictures in the description do not reflect the actual facilities. It’s time for an update. Also, when travelers book a non-smoking facility, this is what they expect to get. Will not stay here again.
Stayed 1 night in Jul 2025

2/10 Terrible

Raj

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money

After I checked in, went to the room only to find out that there are light bulbs missing from almost all the fixtures. No hot water for shower. Notified front desk and they told me that the maintenance guys are gone for the day. No other rooms were available to switch out. ( I request a refund )
Stayed 1 night in Jul 2025

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Marie

A little irritated

The lady checking us in was super nice. We called her and told her out TV was not working. She immediately gave us a different room (upgrade). Day 2 our A/C stopped working and we called. The gentleman immediately came and fixed it for us. Day 3 our room key stopped working. I went to the front desk and there was no one there. I rang the bell, still no one. I waited and still no one. I called the hotel # and let it ring at least 10-15 times. Still no one. Another customer walked up and we both stood there. In rang the bell AGAIN this time a little more aggressively and still no one. I called again and let it ring about 20 x. Still no one.. I called one last time and sat my phone on the counter and just let it ring. Finally after about 3 - 4 minutes of constant ringing some young guys stumbled to the counter. You could tell that I woke him up. If you can't do your job and stay awake, maybe Customer service is not for you. (Side note - it was only 4pm)
Stayed 5 nights in Jul 2025

2/10 Terrible

Priyam

Stayed 1 night in Jul 2025

2/10 Terrible

Nancy

Traveled with family
Disliked: Staff & service, property conditions & facilities
Though we did arrive late due to flight delays, we arrived at approximately 10:45. The sign at reception showed that staff would return at 11:00. The main door (revolving) did not work and had a glass panel replaced with plywood. All the windows were dirty. The reception area looked nothing like the sparkling clean photo here. The police came by looking for the reception staff person and then left. A man showed up at 11:20 and said that he was just called in to work. While we waited, my husband found another place closer to our final destination in Santa Rosa. So at 11;45, we put our bags back in the car and drove another hour or so north. To say that I was disappointed, is putting it lightly. I would not recommend this property.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Henry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The carpet is dirty, and the bathroom ventilation is dusty.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 5 nights in Jul 2025

2/10 Terrible

lon

Disliked: Staff & service, amenities, property conditions & facilities
When i arrived there was Noone in the lobby. I had to call someone fro. A number posted on window. Area is not great.
Stayed 1 night in Jul 2025

4/10 Poor

Kuldeep

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not family friendly

Hotel needs a major renovation. At night the area is very active and lots of shady stuff going on around the property. Not family friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Disliked: Amenities, property conditions & facilities
This property was very old and run down. The room smelt moldy and the carpets and chair looked and smelled like they hadn't been cleaned in years. I didn't even feel safe leaving my luggage there much less staying the night. Aftet a brief walk through, I immediately returned to the front desk and asked for a refund and proceed to find another hotel.
Stayed 1 night in Jul 2025

6/10 Okay

mele

Stayed 1 night in Jul 2025

4/10 Poor

Adam, Henderson

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not like what you see in the pictures. I thought property was abandoned when I pulled up. Carpets where bunching up, lights in bathroom were burned out and toilet seat was holding on by one bracket. But staff at the front desk were nice.
Stayed 1 night in Jul 2025

8/10 Good

Edward

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
I like the fact that it was convenient to a lot of stores around and to SFO but I didn't like is that the outside property was like just like gold and like I don't know it needs to be upgraded
Stayed 1 night in Jun 2025

10/10 Excellent

Mayerlis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jessie Marie

Stayed 2 nights in Jun 2025

8/10 Good

Mariana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

JULIE ELAINE

Stayed 1 night in Jun 2025

2/10 Terrible

Sarzo

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed in room 161 then switched to 344 due to poor bathtub water buildup by 6”. Second room had the same problem. Marijuana smell entered through bathroom vent from unit below (121). Also, upon check-in, I verified the Expedia quoted rate, staff acknowledged it’s the same. But the paperwork I signed showed “0”. I was told the rate will appear on receipt after checkout. During checkout another staff Florence couldn’t provide me with an itemized receipt. It showed “0.00”. He struggled for 20 minutes. I asked the manager Karen to contact me. After 4 hours I was contacted via email and a phone call. The taxes on receipt was much higher. She informed me to contact Expedia! She claimed she had no knowledge of my complaints about rooms, as her staff didn’t inform her or recorded it! An awful experience…
Stayed 1 night in Jun 2025

4/10 Poor

Stephen

Stayed 2 nights in Jun 2025

8/10 Good

Timothy

Stayed 2 nights in Jun 2025

2/10 Terrible

Danita

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid This Place at All Costs! Listen… this place is not it. As soon as we pulled into the parking lot and drove past some of the rooms, we instantly got that creepy, horror-movie vibe—you know, the kind where you scream at the screen, “Why would they even stay there?!” That’s exactly how we felt. My daughters were terrified to even get out of the car. The pictures on Expedia? I don’t know where those came from, but they definitely weren’t taken here. Nothing about this place matched what was advertised. I would have never booked this dump if the photos had been honest. Looking back, I should’ve trusted my gut when I got an email before check-in saying none of the amenities were available. That was the red flag I ignored. Believe me, I will absolutely be disputing this charge with my credit card company. This place needs to be removed from all booking sites. It’s unsafe, misleading, and disgusting. Stay far, far away.
Stayed 1 night in Jun 2025