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4.4 out of 5

"Quick check in clean overall . Would have liked to have a blow dryer " More

By a verified traveler on Mon 11 Oct 2021

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Hotel Description

3-star hotel perfect for exploring South San Francisco

Heart of South San Francisco

A stay at this hotel places you within half a mile (1 km) of South San Francisco Convention Center and 6 miles (10 km) of Cow Palace. Rockaway Beach and Pacifica State Beach are within 9 miles (15 km).

Free airport shuttle

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

WiFi, flat-screen TVs

The 206 individually decorated guestrooms offer WiFi and room service. Flat-screen TVs come with cable channels, and other amenities include coffee/tea makers and free weekday newspapers.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$83* Per night/room Dec 7 - Dec 8

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Plus Grosvenor Airport Hotel ratings based on 33 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Grosvenor Airport Hotel

Everyone (18) Couples (3) Family (10)
4 out of 5
Quick check in clean overall . Would have liked to have a blow dryer

Posted by on Oct 11, 2021

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Comment from Hotel Management

Oct 11, 2021 by Jim

Thank you for your comments. For future reference, the hair dryers are located in the dresser drawer.

5 out of 5
I liked the location to the airport. Staff friendly. Room was very clean. No hairdryer. Restaurant menu: not good selections. Very limited. Needs updating. Grab and go breakfast was not good.

Posted by , from Bend on Sep 9, 2021

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Comment from Hotel Management

Sep 10, 2021 by Jim

Thank you for your personal comments. The hairdryers are located in the dresser drawer for future reference. Sorry you didn't like the breakfast, we always receive excellent comments on it. Sorry for any inconvenience.

5 out of 5

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 25, 2021 by David

Thank you for your comments regarding your stay with us.

5 out of 5

Posted by on Jun 12, 2021

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Comment from Hotel Management

Jun 22, 2021 by Jim

Thanks so much!

4 out of 5

Posted by on Oct 12, 2020

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Comment from Hotel Management

Oct 14, 2020 by Jim

Thanks

5 out of 5

Posted by on Aug 11, 2020

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Comment from Hotel Management

Aug 13, 2020 by Jim

Thank you!

4 out of 5

Posted by on Jul 31, 2020

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Comment from Hotel Management

Aug 2, 2020 by David

Thank you for your feedback

5 out of 5
The hotel have a thoughtful approach to COVID. Staff are well trained and I felt safe.

Posted by , from San Francisco on Jul 31, 2020

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Comment from Hotel Management

Aug 2, 2020 by David

Thank you for your feedback.

5 out of 5

Posted by on Jul 18, 2020

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Comment from Hotel Management

Jul 20, 2020 by Jim

Thanks so much!

4 out of 5
Pretty clean. Very close to the airport. Property doesn’t seem that safe as there was a van that was broken into in the parking lot.

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 3, 2020 by Jim

Thanks for your feedback. Our hotel is just as safe as all other hotels in the area, sorry you didn't feel safe.

About the Best Western Plus Grosvenor Airport Hotel

Location 380 S Airport Boulevard, South San Francisco, CA 94080

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Grosvenor Airport Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 5005 square feet (465 square meters). A library, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Plus Grosvenor Airport Hotel. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee. This 3-star South San Francisco hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 9 levels
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1972
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: South San Francisco Station (2.4 km / 1.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 9:00 AM.

Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 9.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Grosvenor
  • Best Western Grosvenor Airport
  • Best Western Grosvenor Airport Hotel
  • Best Western Grosvenor Hotel
  • Best Western Plus Grosvenor
  • Best Western Plus Grosvenor Airport
  • Best Western Plus Grosvenor Airport Hotel
  • Best Western Plus Grosvenor Hotel
  • Grosvenor Best Western
  • Hotel Best Western Grosvenor
  • Best Western South San Francisco
  • South San Francisco Best Western
  • Best Western Plus Grosvenor Airport Hotel South San Francisco
  • Best Western Plus Grosvenor Airport South San Francisco
  • Plus Grosvenor Hotel Francisco
  • Best Western Plus Grosvenor Airport Hotel Hotel
  • Best Western Plus Grosvenor Airport Hotel South San Francisco

You should know

  • Best Western Plus Grosvenor Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in May and close in October.
  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.