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Holiday Inn Express San Francisco-Airport North, an IHG Hotel

2.5-star property
373 S Airport Blvd, South San Francisco, CA 1-855-201-7819

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3.9 out of 5
Good!
See all 13 Travelocity Reviews

"The staff were courteous and prompt in meeting the needs of guests. The Covid-style serving of breakfast was good but the choices and offerings were ... " More

By a verified traveler on Tue 04 May 2021

Points Of Interest

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Hotel Description

Enjoy free buffet breakfast at this South San Francisco hotel

Near the airport

A stay at this hotel places you within half a mile (1 km) of South San Francisco Convention Center and 6 miles (10 km) of Cow Palace. Pacifica State Beach is within 9 miles (15 km) and San Francisco State University is within 12 miles (20 km).

Free shuttle, breakfast

This hotel features a fitness center and a spa tub. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy freebies like buffet breakfast and an area shuttle

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 89 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Pillowtop beds, coffee/tea makers, and free local calls are also available.

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$67* Per night/room May 23 - May 24

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking (With Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express San Francisco-Airport North, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express San Francisco-Airport North, an IHG Hotel

Everyone (6) Couples (3) Family (5)
4 out of 5
The staff were courteous and prompt in meeting the needs of guests. The Covid-style serving of breakfast was good but the choices and offerings were slim.

Posted by on May 4, 2021

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Comment from Hotel Management

May 7, 2021 by Guest Experience Team

Dear guest, Thank you for choosing to stay with us and rating your experience as positive. We are glad that you found our staff prompt and courteous, and it's nice to read that our modified breakfast service was to your satisfaction. We also hope your stay was relaxing, and you had a good night's sleep at our property. We apologize that our breakfast selection fell short of your expectations, and we appreciate the opportunity to improve future guest satisfaction. We trust that the positives of your stay outweighed the downsides, and we hope to welcome you back when you return to South San Francisco. Best Regards, Holiday Inn Express SFO Customer Experience Team

5 out of 5
Clean

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 15, 2021 by Guest Experience Team

We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Customer Care Team

5 out of 5
Front desk person is so helpful with very excellent customer service skills , the room is super clean and comfortable .

Posted by , from San Francisco Ca. on Jul 26, 2020

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Comment from Hotel Management

Jul 28, 2020 by Guest Experience Team

Dear guest, We are always pleased to receive feedback from our visitors in relation to their stays with us, and we are delighted with your rating and comments - thank you very much. We are glad that you found the room clean and comfortable and our front desk staff helpful, and it feels great to know that our staff's customer service skills impressed you so much. We also hope everything was in order, and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best Regards, Holiday Inn Express SFO Customer Experience Team

4 out of 5
Heater very loud, maybe a loose fan. Only one hanger in closet.

Posted by on Dec 23, 2019

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Comment from Hotel Management

Jan 3, 2020 by Customer Care Team

Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

5 out of 5

Posted by on Oct 29, 2019

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Comment from Hotel Management

Nov 3, 2019 by Customer Care Team

Dear guest, It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.

4 out of 5
Costumer service was good except the breakfast time was short and rushed, I was unaware that parking was an additional charge.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Nov 1, 2019 by Customer Care Team

Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

1 out of 5
The shuttle system from the airport is one of the worst that I have ever seen. Besides being very confusing, the drivers are totally useless when it comes to providing help with the confusion between various Holiday locations. The worst experience I have ever gone through. I would avoid using Holiday on this basis alone.

Posted by , from Sheffield, MA on Aug 26, 2019

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Comment from Hotel Management

Aug 27, 2019 by Customer Care Team

Dear John, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

4 out of 5
Did not expect a fee for pricing. Regular Holiday Inn 2 minutes away. Much nicer building

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 10, 2019 by Customer Care Team

Dear LP, Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

3 out of 5

Posted by on May 18, 2019

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Comment from Hotel Management

Jul 5, 2019 by Customer Care Team

Dear guest, Thank you for staying with us and sharing your feedback with us. While we are pleased that you enjoyed a reasonable stay with us, we are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay.

1 out of 5
The clerk at front desk, he had me waiting for parking permit, as parking permit for my wife. Had me back and forward counting parking spaces to get parking permit.after waiting for almost two hours he come to tell me that there is a charge for parking. Never mentioned when check in. I would've pay the parking permit there and then and would've been in myroomwithmy wife

Posted by , from South San Francisco CA on May 4, 2019

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About the Holiday Inn Express San Francisco-Airport North, an IHG Hotel

Location 373 S Airport Blvd, South San Francisco, CA 94080

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Shuttle services

Property Features

Holiday Inn Express San Francisco-Airport North, an IHG Hotel offers its guests a spa tub and a fitness center. There's a snack bar/deli on site. Free breakfast is available. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1022 square feet (95 square meters). The business-friendly Holiday Inn Express San Francisco-Airport North, an IHG Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle at scheduled times and an area shuttle are free. For a fee, parking is available. This South San Francisco hotel is smoke free.

  • 89 guestrooms or units
  • 4 levels
  • 1022 sq ft of conference space
  • 95 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: San Francisco International Airport (SFO) (5.8 km / 3.6 mi)
  • Train station: South San Francisco Station (2.4 km / 1.5 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Holiday Inn Express San Francisco-Airport North, an IHG Hotel offers 89 accommodations with video-game consoles and safes. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This South San Francisco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD $20 per night.
  • Cribs (infant beds) are available for USD $20 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 12.99 per night (in/out privileges)
  • Extended parking fee: USD 25 per day
  • Crib (infant bed) fee: USD $20 per night
  • Rollaway bed fee: USD $20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express San Francisco-Airport North
  • Holiday Inn Express San Francisco-Airport North Hotel
  • Holiday Inn Express San Francisco-Airport North Hotel
  • Hotel Holiday Inn Express San Francisco-Airport North
  • Holiday Inn Express San Francisco Airport North
  • Express Francisco Francisco
  • Holiday Inn Express San Francisco Airport North

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.