Near the airport
A stay at this hotel places you within half a mile (1 km) of South San Francisco Convention Center and 6 miles (10 km) of Cow Palace. Rockaway Beach and Pacifica State Beach are within 9 miles (15 km).
Free shuttle, breakfast
This hotel features a gym and a spa tub. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy freebies like buffet breakfast and an area shuttle
Free Internet, comfy beds
Featuring conveniences like refrigerators and microwaves, the 89 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Pillowtop beds, coffee/tea makers, and free local calls are also available.
Apr 5, 2022 by Customer Care Team
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.
Feb 16, 2022 by Customer Care Team
Dear guest, Thank you for choosing to stay with us and rating your experience as positive. We are glad that you found our accommodation clean and quiet, and it's nice to read that our proximity to the airport suited you. We also hope your stay was relaxing and you had a good night's sleep at our property. Your comment about the area is duly noted, and we are sorry that it did not particularly appeal to you. Our guests usually love our location as it does offer many advantages as a base in this area. We sincerely hope that this aspect of your visit did not detract from the overall experience too much. We trust that the positives of your stay outweighed any downside, and we hope to welcome you back when you return to South San Francisco. Best Regards, Holiday Inn Express SFO Customer Experience Team
Nov 2, 2021 by Guest Experience Team
Dear guest, Thank you for your review. We appreciate you telling us that you liked the shower. At Holiday Inn Express SFO, we strive to deliver a great guest experience, but it appears from your rating that your time with us did not meet your expectations entirely. We apologize for any disappointment with the accommodation, and we would like to know more about how we can make your next stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Best Regards, Holiday Inn Express SFO Customer Experience Team
Oct 29, 2021 by Guest Experience Team
Dear guest, Thank you for choosing to stay with us and rating your experience as positive. We are glad that you found the room clean and spacious, and it's nice to read that our breakfast offering was to your liking. We also hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best Regards, Holiday Inn Express SFO Customer Experience Team
Oct 5, 2021 by Guest Experience Team
Dear guest, We are sorry to hear that you did not experience the usual level of satisfaction that other guests have with their stays with us. We apologize for the aspects of your visit that did not impress you, and we thank you for sharing your feedback with us, as this allows us the opportunity to improve future guest satisfaction. We will ensure that our staff is aware of your impression and see to it that all of our team members endeavor to make sure that each guest has the positive experience that we aim to provide. With regards to the parking fee, as an airport property, we strive to provide convenient and secure parking for our guests. Our secured parking lot is priced very competitively as compared to other airport hotels nearby and hotels in San Francisco that also charge for parking. Furthermore, due to limited parking in this area, mostly all hotels do charge a parking fee. We sincerely hope that these aspects of your visit will not deter you from staying with us again. We look forward to an opportunity to redeem ourselves with you and hope to delight you with a superior experience during your next trip to the area. Best Regards, Holiday Inn Express SFO Customer Experience Team
Sep 1, 2021 by Guest Experience Team
Dear guest, Thank you for your review. We strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations entirely. We apologize for the disappointment you describe with our limited airport shuttle service, and we regret the inconvenience caused. The shuttle schedule has been modified due to the limited number of flights to/from SFO during non-peak hours. Again, we are one of only a few hotels that still provide this service. Most SFO hotels have discontinued the service. Also, unlike other hotels in the area, we have chosen to retain an expanded continental breakfast as opposed to a grab-and-go bag and provide our stay-over guests with full housekeeping services if requested. We sincerely hope that this aspect of your visit will not deter you from staying with us again. We look forward to an opportunity to welcome you back and hope to delight you with a superior experience when we have a chance to showcase the full range of our amenities. Best Regards, Holiday Inn Express SFO Customer Experience Team
Aug 30, 2021 by Guest Experience Team
Dear guest, We are sorry to hear that you did not experience the usual level of satisfaction that other guests have with their stays with us. We apologize for the disappointment you describe with the view, and we regret that the location of our property did not particularly appeal to you. Our guests usually love our location as it does offer many advantages as a base in this area. Should you plan another visit, we request you to give us a call ahead of time so that we can try our very best to get you a quieter room facing the backside. As you rightly point out, full-service room cleanings are offered every five nights or upon request. This is to reduce human interaction due to COVID-19 and also the industry norm with major franchises doing the same. Your comment about the parking fee is duly noted. As an airport property, we strive to provide convenient and secure parking for our guests. Our secured parking lot is priced very competitively as compared to other airport hotels nearby and hotels in San Francisco that also charge for parking. We sincerely hope these aspects of your visit will not deter you from staying with us again. We look forward to an opportunity to redeem ourselves with you and hope to delight you with a superior experience during your next trip to the area. Best Regards, Holiday Inn Express SFO Customer Experience Team
Aug 26, 2021 by Guest Experience Team
Dear guest, Thank you for your review. It's nice to read that our price and location suited you, and we are glad to hear that our cleaning and custodial staff left a positive impression on you. At Holiday Inn Express SFO, we strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations entirely. We are sorry to hear that our parking fee and deposit amount did not suit you. As an airport property, we strive to provide convenient and secure parking for our guests. Our secured parking lot is priced very competitively as compared to other airport hotels nearby and hotels in San Francisco that also charge for parking. Furthermore, like any other hotel across the US and around the world, we charge a deposit for the incidentals that may occur during your stay. If not utilized, this amount is released immediately at check out, following a quick examination of the room. Your comment about our front desk staff is duly noted, and we appreciate the opportunity to improve future guest satisfaction with the necessary training for the concerned team member. We have also noted your feedback about the drinks, and we apologize for the inconvenience caused. We are saddened to read that you feel you wouldn't stay with us again. We are sure that you would not have the same experience on another occasion, and we hope you would reconsider. We know we can do better, and it would be an honor to have a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Best Regards, Holiday Inn Express SFO Customer Experience Team
Holiday Inn Express San Francisco-Airport North, an IHG Hotel offers its guests a spa tub and a fitness center. There's a snack bar/deli on site. Free breakfast is available. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1022 square feet (95 square meters). The business-friendly Holiday Inn Express San Francisco-Airport North, an IHG Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle at scheduled times and an area shuttle are free. For a fee, parking is available. This South San Francisco hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet
Long-term parking (surcharge) , Self parking (surcharge)
Holiday Inn Express San Francisco-Airport North, an IHG Hotel offers 89 accommodations with video-game consoles and safes. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This South San Francisco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Guests are served free buffet breakfast.
Recreational amenities at the hotel include a spa tub and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.