4.7 out of 5

"My husband and I enjoyed our three-night stay at the Omni in San Francisco's Financial District. I chose the hotel because it is located in one of the ... " More

By a verified traveler on Mon 03 Jul 2017

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Hotel Description

A luxury stay in the heart of San Francisco awaits you at Omni San Francisco Hotel. Within a 5-minute stroll you'll find TransAmerica Pyramid and San Francisco Museum of Modern Art within a 15-minute walk. Highlights at this family-friendly hotel include a restaurant, a bar/lounge, and a conference center.

LED TVs with cable channels are featured in all 362 rooms, and you can enjoy MP3 docks, WiFi, and wired Internet. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include bathrobes and slippers, while pillowtop beds and premium bedding invite a good night's rest. Coffee/tea makers, in-room childcare, and pillow menus are also available.

The restaurant, I, serves American cuisine and is open for breakfast, lunch, and dinner. 12000 square feet (1115 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a fitness center, and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 6 AM and 10 AM. There's also the convenience of valet parking.

Within a 20-minute walk of this 4.5-star Downtown San Francisco hotel, attractions include Westfield San Francisco Centre and Exploratorium.

Omni San Francisco Hotel ratings based on 65 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0
5 out of 5

Location, Location, Location!

Pros: In addition to the location, the spaciousness of our room and bathroom, the comfortable mattress, the elegant lobby, and the friendly, helpful staff.
Cons: Though I don't know the going rate for parking in the city these days, I felt the overnight charges for the hotel's valet parking were too expensive.
Location: We walked to three restaurants (La Mar Cebicheria Peruana, Kokkari Estiatorio, and E Tutto Qua), the Museum of the African Diaspora, and City Lights.
My husband and I enjoyed our three-night stay at the Omni in San Francisco's Financial District. I chose the hotel because it is located in one of the few flat areas of the city so we could walk to nearby restaurants and other sites without climbing hills (the hills were fine when I lived in the city in the late 1960s, but now my knees are too old for that). Another convenience is that the California Street cable car passes by the hotel's front door. Every member of the hotel staff we interacted with was friendly and helpful and did everything possible to make us feel welcome--from the bellmen, to the receptionists, to the concierges. Our room was attractive and spacious, the bathroom counter was long enough to accommodate all our toiletries, and the mattress was super comfortable. I'd stay at this Omni again in a heartbeat.

Posted by on Jul 3, 2017

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5 out of 5

2-night business trip

I stayed 2 nights for a business trip, the staff was very nice and welcoming. The door staff were extremely professional and nice, they were very helpful in arranging transportation to a couple of my business meeting that were over 30 min away. I will always stay at the Omni for business in San Francisco.

Posted by on Apr 14, 2017

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5 out of 5

Very accommodating

Pros: Great location and staff
Cons: Some rooms were smaller than a family would need
Location: It's in the financial district right next to Chinatown and a cable car ride to Fisherman's Wharf.
Omni staff was one of the best I've ever experienced and I am used to high-end hotel/resort properties. Everyone from the front desk to the maids were extremely accommodating and at your service at every turn.

Posted by , from Indianapolis, IN on Jul 17, 2016

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4 out of 5

Nice hotel just wish it had free WIfi

Pros: It was beautiful hotel
Cons: Free WIFI
It was a great hotel overall but we had wish it had free WIFI If you were gonna pay that much to stay, it should offer it.

Posted by on Jul 5, 2016

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5 out of 5
This hotel was wonderful! The staff was incredibly helpful, especially Charles who works at the front desk. They were friendly and always willing to accommodate whatever was necessary to make the stay comfortable. They created a very personal environment- the housekeeper even hand wrote a friendly welcome note. The rooms were clean and comfortable. We stayed in the King Suite and it was the perfect size for two adults. The bathroom was large and also very clean. The only thing I would mention is that the bathroom did not "include" a hair dryer. This is just a comment, not even a complaint, but if you need a hair dryer be sure to bring one. I usually don't because they're commonly provided but they weren't in this bathroom. Room service was delicious and prompt. On the one occasion it took a little longer than expected, Charles personally delivered it and was exceptionally apologetic for the delay. Check-in and check-out was prompt and easy. They held our bags for us all afternoon after we checked out and explored the city before we had to catch our flight. The bellman was busy and so the front desk clerk personally checked our bags so that we didn't have to keep waiting. The location of this hotel is also wonderful. Within walking distance of China Town and Little Italy and located within the Financial District. We were also able to walk to the Wharf and Pier 39. It is surrounded by a number of coffee shops and cool bars. I would definitely recommend this hotel to anyone!!

Posted by on May 31, 2016

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5 out of 5
Great stay- would love to go back. All staff super helpful and polite. Hotel was gorgeous. Coffeemaker in the room leaked. Oops! Minor problem.

Posted by on May 24, 2016

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5 out of 5


Great location in the heart of the city. All staff was focused on service and making the most of our experience. Mark gave us wonderful suggestions on activities our whole family enjoyed.

Posted by , from colorado on Jan 19, 2016

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5 out of 5

Exquisite hotel in a nice part of San Francisco

Pros: Very elegant
Cons: Free parking?
Location: Nice location, close to everything
This place is very nice. Beautiful historic building with great staff. Our kids enjoyed complementary cookies and milk every night and we enjoyed champagne. They truly pay attention to the last detail. The only thing I could complain is the hefty valet parking fee a night. But I guess it's San Francisco.

Posted by , from chicago on Sep 1, 2015

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5 out of 5

Located in the Fin. Dist, easy walk to Chinatown

Location: Chinatown, Waterfront, Financial District very accessible by walking.
Great Staff, very clean and comfortable facility and rooms

Posted by , from N.Miami Beach, FL on Jul 21, 2015

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5 out of 5

True service oriented staff

Pros: Valet parking and the location
Very well organized and staff is super nice. It is well worth for your money and will try other OMNI locations in future.

Posted by on Jun 25, 2015

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center, limo/town car service, and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Omni San Francisco Hotel. Parking is available for a fee. This 4.5-star San Francisco hotel is smoke free.

  • 1 building
  • 362 guestrooms or units
  • 17 levels
  • 7 conference rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • In-room childcare (surcharge)
  • Refrigerator (on request)
  • Free cribs/infant beds


Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi


Valet parking (surcharge)


  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (23 km / 14.3 mi)
  • Train station: San Francisco 4th and King Station (2.6 km / 1.6 mi)
  • Metro station: Montgomery St. Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Omni San Francisco Hotel offers 362 air-conditioned accommodations with MP3 docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

I - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!


  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals exempt from fees/restrictions
  • Parking height restrictions apply


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 35 for adults, USD 15 and USD 25 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 60.00 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Omni San Francisco
  • Hotel San Francisco Omni
  • Omni Hotel San Francisco
  • Omni San Francisco
  • Omni San Francisco Hotel
  • San Francisco Hotel Omni
  • San Francisco Omni
  • San Francisco Omni Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations


Complimentary walking tours
The hotel offers free San Francisco walking tours every Saturday at 10 AM (time subject to change).