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Hotel Riu Plaza Fisherman's Wharf

4-star property
2500 Mason St, San Francisco, CA 1-855-201-7819
4.0 out of 5
Very good!
See all 72 travelocity Reviews

"Everything was wonderful except for our bathroom had long hairs stuck to the shower walls " More

By a verified traveler on Wed 13 Oct 2021

Points Of Interest

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Hotel Description

4-star hotel near Aquarium of the Bay

In historical district

Within a 10-minute walk of this North Beach hotel, you'll find Aquarium of the Bay and Pier 39. Ghirardelli Square and Lombard Street are also within half a mile (1 km).

Renovated in 2019

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 11 conference rooms, as well as the business center and free WiFi in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a terrace are also provided.

Free WiFi, flat-screen TVs

Featuring conveniences like sitting areas and coffee/tea makers, the 531 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include premium bedding, hair dryers, and safes.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$133* Per night/room Oct 25 - Oct 26

Deluxe Room (Hotwire ROH)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Riu Plaza Fisherman's Wharf ratings based on 72 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Riu Plaza Fisherman's Wharf

Everyone (26) Couples (10) Family (31)
2 out of 5
I made a mistake when I chose this hotel I only added 1 person---saw that I had did this call you guys to fix my mistake and you told me that you call the hotel and added one more person and since my room was a 2 queen bed was told by you that you had fixed my mistake and at no extra charge it was ok for my husband to be there when I checked in there was a problem the hotel said that it was just 1 person was supposed to be there so any aminities was only good for 1 person so only one of us was able to get any extra stuff the hotel offered and with that I am very upset because your agent said it had been taken care of and it wasnt Im guessing nothing can be done about this and I counted on your agent to take care of this

Posted by on Oct 14, 2021

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Comment from Hotel Management

Oct 20, 2021 by Online Reputation Manager

Dear Freeda, Thank you for sharing your feedback. We are really sorry about the inconveniences with your reservation. Kindly contact Expedia so that we can follow up on this matter adequately. Hopefully we will have the chance to host you again in the future and share a more positive experience with you. Best regards, Hotel Riu Plaza Fisherman's Wharf Online Reputation Manager

4 out of 5
Everything was wonderful except for our bathroom had long hairs stuck to the shower walls

Posted by on Oct 13, 2021

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5 out of 5
Right for the price. Hope parking is included.

Posted by on Sep 27, 2021

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5 out of 5
I had a great stay

Posted by on Sep 19, 2021

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5 out of 5
This was one of the most pristine properties in San Francisco we have ever stayed at. Especially around Fisherman's Wharf, where there can be a lot of unsightly mess around. We felt safe, the rooms were beautiful and spotless. We'll be back for sure!!!

Posted by on Sep 7, 2021

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3 out of 5
Overall nice property to stay very close to fishermen wharfs. Could offer more food choices cause breakfast was served cold

Posted by on Sep 1, 2021

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Comment from Hotel Management

Sep 10, 2021 by Online Reputation Manager

Dear rosalind marie, Many thanks for staying with us and sharing your feedback. We are glad you appreciated the hotel´s great location and you overall had an enjoyable stay with us. Regarding the food, please note, we always encourage our guests to ask our waiting staff if the food is not at the desired temperature. They will be more than happy to assist you. We really hope that you will give us a chance to serve you again in the near future. We remain with best wishes, Hotel Riu Plaza Fisherman´s Wharf Online Reputation Manager

5 out of 5
The property was nice but surrounding area was pretty run down. The layout of the hotel was somewhat confusing to get from the parking garage to where our room was located. But the hotel was very secure & i felt very safe there.

Posted by on Aug 19, 2021

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5 out of 5
Rooms were clean and spacious although the table was too small for 4 people. The hot breakfast consisted of powdered scrambled eggs, cold hashbrowns (ugh) and 2 strips of bacon which were good. The send day was a “cold” breakfast which is actually better. Be glad when COVID is over!

Posted by on Aug 18, 2021

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5 out of 5
We enjoyed the included breakfast and it is very close to the pier.

Posted by on Aug 12, 2021

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5 out of 5
Hotel was nice, staff was accommodating as we thought we were going to have a couch in our room and the first room we got did not have one, so they changed us to a room with couch. Room was clean and standard space. A/C didn’t work well, but we were able to open our window to let in air. Pool was heated, nice. Hot tub would be a great addition, especially for SF! The included breakfast was meh, choice of prepackaged hot (scrambled eggs, potatoes, bacon, biscuit) or cold (muffin, fruit, granola bar) but good coffee/tea/juice. Paying extra for the on site parking was key! In and out privileges for a reasonable notice, not having to worry about parking was absolutely worth it.

Posted by on Aug 11, 2021

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About the Hotel Riu Plaza Fisherman's Wharf

Location 2500 Mason St, San Francisco, CA 94133

Property Features

Hotel Riu Plaza Fisherman's Wharf offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 2436 square feet (226 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hotel Riu Plaza Fisherman's Wharf. Parking is available for a fee. A complete renovation of Hotel Riu Plaza Fisherman's Wharf was completed in November 2019. This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 531 guestrooms or units
  • 4 levels
  • 2436 sq ft of conference space
  • 226 sq m of conference space
  • Built in 1975
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: San Francisco Station (4.3 km / 2.7 mi)
  • Metro station: Beach St & Mason St Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Riu Plaza Fisherman's Wharf offers 531 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:30 AM.

Northpoint Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 23.30 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 28.95 per person (approximately)
  • Self parking fee: USD 51.30 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fisherman's Wharf Sheraton
  • Sheraton Fisherman's Wharf
  • Sheraton Hotel Fisherman's Wharf
  • San Francisco Sheraton
  • Sheraton Fishermans Wharf
  • Sheraton San Francisco
  • Sheraton Fisherman's Wharf Hotel
  • Sheraton Fisherman's Wharf
  • Riu Plaza Fisherman's Wharf
  • Sheraton Fisherman's Wharf Hotel
  • Hotel Riu Plaza Fisherman's Wharf Hotel
  • Hotel Riu Plaza Fisherman's Wharf San Francisco
  • Hotel Riu Plaza Fisherman's Wharf Hotel San Francisco

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.