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HI San Francisco Downtown Hostel

2.0 star property
Hostel near Moscone Convention Center in San Francisco

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Photo gallery for HI San Francisco Downtown Hostel

Lounge
Private Queen Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Lounge
Shared fridge, microwave

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
312 Mason Street, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Warfield Theatre
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪16 min drive‬

Room options

View all photos for Private Queen Room Ensuite

Private Queen Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board

Private Queen Room Ensuite

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Private Economy Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Private Economy Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Private Twin Room Ensuite

Private Twin Room Ensuite | Desk, laptop workspace, blackout drapes, iron/ironing board

Private Twin Room Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bed in All-Gender 6-Bed Dorm Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in All-Gender 6-Bed Dorm Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Women's 4-bed Dormitory Ensuite

7.0 out of 10
Good
(4 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Women's 4-bed Dormitory

7.8 out of 10
Good
(6 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Men's 4-bed Dormitory Ensuite

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory

Desk, laptop workspace, blackout drapes, iron/ironing board

Bed in Men's 4-bed Dormitory

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 1
  • 1 Twin Bunk Bed

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About the neighborhood

San Francisco

Union Square stay.Within a 15-minute walk of this Union Square hostel, you'll find Union Square and Moscone Convention Center. Oracle Park and Pier 39 are also within 2 miles (3 km).
View more Hostels in San FranciscoOpens in a new window

What's nearby

  • SHN Curran Theatre - 2 min walk - 0.1 miles
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.2 miles
  • Union Square - 3 min walk - 0.2 miles
  • Warfield Theatre - 6 min walk - 0.4 miles
  • Golden Gate Theatre - 6 min walk - 0.4 miles

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Hinodeya - ‬2 min walk
  • ‪Pinecrest Diner - ‬1 min walk
  • ‪Bartlett Hall - ‬1 min walk
  • ‪The Halal Guys - ‬1 min walk
  • ‪Gong CHA - ‬1 min walk

About this property

HI San Francisco Downtown Hostel

Hostel near Moscone Convention Center in San Francisco
As a guest of HI San Francisco Downtown Hostel, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. HI San Francisco Downtown Hostel also features coffee/tea in a common area, laundry facilities, and an ATM.

This San Francisco hostel is smoke free.

  • 99 guestrooms or units
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Lockers available
HI San Francisco Downtown Hostel offers 99 accommodations with hair dryers and portable fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered on request and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Foosball table
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 10 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35 per night(82 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

Frequently asked questions

How close is HI San Francisco Downtown Hostel to the airport?

HI San Francisco Downtown Hostel is 14 mi (19-min drive) away from the San Francisco Intl. Airport (SFO) airport, the closest popular airport to the property.

How much does it cost to stay at HI San Francisco Downtown Hostel?

As of Dec 29, 2025, prices found for a 1-night stay for 2 adults at HI San Francisco Downtown Hostel on Jan 5, 2026 start from $71.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HI San Francisco Downtown Hostel have an airport shuttle?

Airport shuttle services are not available at HI San Francisco Downtown Hostel.

How close is HI San Francisco Downtown Hostel to the beach?

This hostel is 6 mi (34-min drive) from Ocean Beach.

Does HI San Francisco Downtown Hostel offer free breakfast?

HI San Francisco Downtown Hostel does not offer free breakfast.

Is there a casino at HI San Francisco Downtown Hostel?

No, there is no casino at this hostel, but San Pablo Lytton Casino (22-min drive) is nearby.

What time is check-in at HI San Francisco Downtown Hostel?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

Is there free parking at HI San Francisco Downtown Hostel?

Free parking is not available at this hostel.

Does HI San Francisco Downtown Hostel have a pool?

HI San Francisco Downtown Hostel does not have a pool.

Does HI San Francisco Downtown Hostel have a spa?

There are no spa services available at this hostel.

How close is HI San Francisco Downtown Hostel to downtown San Francisco?

HI San Francisco Downtown Hostel is 1 mi away from San Francisco.

HI San Francisco Downtown Hostel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 247 out of 372 reviews
Rating 8 - Good. 85 out of 372 reviews
Rating 6 - Okay. 21 out of 372 reviews
Rating 4 - Poor. 7 out of 372 reviews
Rating 2 - Terrible. 12 out of 372 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tadashi

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access to downtown area. Thanks
Stayed 6 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hostel
Stayed 7 nights in Sep 2025

10/10 Excellent

gabrielle

Stayed 3 nights in Sep 2025

10/10 Excellent

Brooke

Liked: Cleanliness
Stayed 5 nights in Aug 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel amenities, activities and ambiance are wonderful. It was a great, lower-cost place to stay in a great location for exploring the city
Stayed 2 nights in Sep 2025

6/10 Okay

Danae

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the most interesting
Stayed 1 night in Aug 2025

8/10 Good

Mary Angel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility to transpo, great stay for a cheaper price if you’re on a budget.
Stayed 2 nights in Aug 2025

10/10 Excellent

Esteban, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying @ Hi hostel SF downtown.... Excellent location, super nice and friendly staff, literally 3 min walking to union square plaza and macy's..... rooms are always clean.... I had a great time meeting people from other countries.
Stayed 1 night in Aug 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice to stay in a hostel that has a lift. Reception were lovely. Not many showers on each floor but it did the job. It didn't say it included breakfast but online reviews said it did and on the back of the room door it said breakfast served between 7am and 9am which made me confused. It would of been nice to have curtains around the beds like other hostels I've been in but it was still okay. The building work occasionally started early outside the window but the noise didn't go on all day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good common spaces! A lot of people stay here, so expect fellow dormers. Front desk staff are kind. Cafe next door gives a 10% discount if you tell them you stay at the hostel.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Stayed 4 nights in Jul 2025

2/10 Terrible

Edwin

Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hostel in a gorgeous old building . It is opposite a parking garage which you can get discounted 24 hr parking .
Stayed 2 nights in Aug 2025

8/10 Good

Avtar

Traveled with family
Liked: Cleanliness, staff & service
Basic but does the job.
Stayed 2 nights in Jul 2025

8/10 Good

Parmida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jul 2025

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Jul 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this property , extremely unprofessional. I made a reservation , chose the wrong date and wanted to change it to a new one . I contacted Expedia , Expedia called them multiple times and they never picked up the phone . They charged my credit card right away instead . Expedia then tried to contact them on my behalf and get a refund . Manager refused to . I wonder what type of ridiculous and unprofessional that person is . Avoid this property , it was less than $40 but seems like they don’t care and don’t offer customer service at all. Again , go somewhere else . This is a very dishonest hostel . Thank you.
Stayed 1 night in Jul 2025

6/10 Okay

Patrick lancelin

Disliked: Room comfort

Good deal , good location, nice people.

Stayed 2 nights in May 2025

10/10 Excellent

Hamza

Great place! Great people!
Stayed 1 night in Jul 2025

10/10 Excellent

Angel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 8 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Jeanne

Stayed 1 night in Jun 2025