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"nice located. nearby restaurants and shops. room was good but need to be decorated again. also the bathroom. " More

By a verified traveler on Mon 05 Dec 2022

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Hotel Description

Motel near Pier 39 in San Francisco

City center stay

Your stay at this Pacific Heights motel places you within 3 miles (5 km) of Pier 39 and Oracle Park. Van Ness Avenue and Union Street are also within half a mile (1 km).

Round-the-clock service

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Express check-out, luggage storage, and concierge services are also on offer.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$66* Per night/room Feb 2 - Feb 3

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Suite, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 6 Max

Inn on Broadway ratings based on 18 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Inn on Broadway

Everyone (4) Couples (5) Family (10)
5 out of 5
nice located. nearby restaurants and shops. room was good but need to be decorated again. also the bathroom.

Posted by on Dec 5, 2022

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Comment from Hotel Management

Dec 7, 2022 by rick

Thanks for staying at our hotel and thanks for the feedback, we are remodeling all our rooms here at our hotel for better experience.we will see you back to new rooms next time

5 out of 5
This isn't the Ritz Carlton. My review would be different if it was. But, my review is based upon a budget motel and expectations set accordingly. The room had the amenities I was looking on-site parking, microwave, frig, space, TV, toiletries, etc. It was clean. It's on the corner, so you will get nightly noise (e.g. ambulance, fire trucks, loud motorcycles). The friendliness of the staff was outstanding. Particularly, the woman at the desk who spent a lot of time showing me the details of a paper map and where to go, to see, to avoid etc. She was super friendly and seemed to really enjoy her job. I haven't had service like that even at the more expensive hotels. I'd definitely stay here again.

Posted by , from San Jose on Oct 10, 2022

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Comment from Hotel Management

Dec 7, 2022 by rick

Hi Michael, Thanks for the feedback and stay at our motel,I hope you guys enjoyed the stay here and we are remodeling the whole building and may be get it ready with brand new rooms by end of Jan 2023, hopefully we will see you back into our new rooms.Thankyou.

3 out of 5

Posted by on May 30, 2022

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1 out of 5
The best word to describe this place would be “sketchy.” People milling about as if they were ready to sell me drugs, looked like someone was living in their car in the parking area, a staff that did not seem trustworthy, and that was all before we saw the room. The room appeared to be gutted, the door looked like it had been kicked in, the door had multiple locks but only one worked (thankfully). The beds appeared to have only sheets, so we asked for blankets and were told the blankets were on the beds. Even after pulling the sheets it was difficult to tell that the thin blankets were, yes, in between the sheets. We asked for two blankets but we were given only one. The bathroom door was jacked up. The light fixture above the sink had no cover. The electrical outlet was smashed. There were no pictures on the wall, but because of the dirt it was obvious where they once were. The hair dryer did not work. The coffee maker did not work. The beds were very old. The carpet was stained with a magenta color that I had to keep telling myself wasn’t someone’s weird color of blood. And to top it off, there was the smell of cigarettes in our non-smoking room. I don’t even have a very good sense of smell and noticed it right away. If you need photos, please let me know.

Posted by on May 28, 2022

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2 out of 5
This property is run down and now houses a lot of homeless people from San Francisco. It didn't feel very safe.

Posted by on Sep 27, 2021

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3 out of 5

Posted by on Sep 8, 2021

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2 out of 5
It isn’t like the pictures they put up. I was very disappointed on my arrival and didn’t want to get out of the car. There was broken down cars on site and seemed like a lot of people that shouldn’t of been there. The room wasn’t very clean at all. The bathroom had a lot of mold through out it. I was very disappointed and didn’t really fill very safe.

Posted by on Aug 16, 2021

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1 out of 5
They advertised newly remodeled rooms, non smoking rooms. Our room smelled like someone had been smoking inside, the walls were dirty, the wallpaper was coming off in the bathroom, the carpet was disgusting!

Posted by on Apr 12, 2021

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2 out of 5
I had no sooner checked into my room when the toilet overflowed. The smelly toilet water was already flooding into the carpeted area outside the bathroom when I was able to flag down housekeeping. They came over took one look and threw up their hands and darted out the door. All the while toilet water was soaking the entire carpet by now. My boyfriend rushed down to the front desk explained what was going on and they dispatched someone with a wet/dry vac to clean up the mess. I was not offered a new room I actually had to ask to be moved to a different room. Interestingly enough I saw that they had sold that room to a new guest within 2 hours of it flooding. That was concerning.

Posted by , from San Francisco on Oct 23, 2020

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2 out of 5
Was charged by hotel but didn't stay on this date I hope to resolve the matter and do back refund for

Posted by on Aug 7, 2020

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Comment from Hotel Management

Aug 11, 2020 by Inn on Broadway Management

Please reach out to us if you haven't already, we would like to look into this as well. Thank you!

Property Features

As a guest of Inn on Broadway, you'll find tour/ticket assistance, a vending machine, and multilingual staff. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Inn on Broadway also features concierge services, express check-out, and a front desk safe. Free self parking is available. This San Francisco motel is smoke free.

  • 54 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless


Free self parking


  • Train station: San Francisco Station (5.4 km / 3.4 mi)
  • Metro station: Hyde St & Broadway Stop (0.5 km / 0.3 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Inn on Broadway offers 54 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that guest safety measures are currently in place. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-out is available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 17
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property is not currently implementing any enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 16.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Broadway Manor San Francisco
  • Inn Broadway San Francisco
  • Inn On Broadway Hotel San Francisco
  • Broadway Manor Hotel
  • Inn Broadway
  • Inn on Broadway Motel
  • Inn on Broadway San Francisco
  • Inn on Broadway Motel San Francisco

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.