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"A pleasant stay at Comfort Inn By the Bay. Within short distance to most of the attractions that we were to visit. Good complimentary breakfast. Very ... " More

By a verified traveler on Fri 06 Dec 2019

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Hotel Description

Hotel near Lombard Street in San Francisco

Seaside stay

Within a 10-minute walk of this Marina District hotel, you'll find Lombard Street and Ghirardelli Square. Van Ness Avenue and Fort Mason are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Business travelers can take advantage of the express check-in. Self parking, express check-out, and a computer station are also offered.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 138 guestrooms also offer free WiFi and LCD TVs with digital channels. Hydromassage showerheads, coffee/tea makers, and pillow menus are also available. Housekeeping is available on request.

Traditional Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 2 Twin Beds, No View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Traditional Room, 2 Queen Beds, Bay View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Traditional Room, 2 Queen Beds, Partial View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Twin Beds, Accessible, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Inn by the Bay ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn by the Bay

Everyone (10) Couples (1) Family (2)
2 out of 5
the parking was very tight, and very expensive $30/night without warning never again this place, courtains were dirty and had blood stain on it,

Posted by on Feb 16, 2021

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Comment from Hotel Management

Feb 24, 2021 by Managment

Thank you for your feedback. I'm so sorry for your experience. I have forwarded those concerns to housekeeping. Thank you again for your feedback.

1 out of 5
I was so upset. They do not accept cash and only credit cards with chips which really upset me because i had both but no chipped card and was not warned about these strict rules which i have never encountered before. So we had to go elsewhere.

Posted by , from Sacramento CA on Jul 24, 2020

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5 out of 5
A pleasant stay at Comfort Inn By the Bay. Within short distance to most of the attractions that we were to visit. Good complimentary breakfast. Very clean and comfortable room. Will choose again when needed.

Posted by on Dec 6, 2019

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Comment from Hotel Management

Dec 7, 2019 by Comfort Inn

Thank you for your feedback.

3 out of 5
Hotel room was very comfortable, however, the bathroom is small. The hotel itself is within easy walking distance to Fisherman’s Wharf. Breakfast options were very limited in terms of fresh hot food. The dining area itself is extremely small, and can be easily overcrowded.

Posted by on Apr 11, 2019

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Comment from Hotel Management

Apr 18, 2019 by Front Office Manager

Thank you for taking the time to review our Hotel. We are disappointed to hear that your stay was not functioning, and will take a look at it for future guests.

4 out of 5
Really comforting to stay in this hotel. Employees are really nice,

Posted by on Sep 10, 2018

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5 out of 5
Great location in San Francisco. Close to shopping, food establishments, entertainment. Great view of the city.

Posted by on Jun 11, 2018

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Comment from Hotel Management

Jun 26, 2018 by EVA

THANK YOU FOR YOUR INPUT, HOPE TO SEE YOU ALL AGAIN!

2 out of 5

Bring your own mattress

Really small room and incredibly uncomfortable bed. The spring mattress lost the "mattress" part of it. The bed was so hard that I woke up with back pain. Save your money

Posted by on Jun 10, 2018

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4 out of 5

Nice Hotel - Close to Many Places

Pros: Close to many downtown / tourist places. Clean Breakfast was good Water (with lemon) was always available in the lobby
Cons: Have curtains that would totally block the light, and sound from the streets. The beds were not firm, a little soft.
Location: Close to the Fisherman's Wharf and plenty of eating places.
Great place to stay if you want to walk to the Fisherman's Wharf and not have to pay too much. The free breakfast buffet was good. The room was clean. The only thing was the traffic (this is in downtown San Francisco) at night would keep someone awake. On the last night, the people were loud and kept us awake from midnight to 1:30 in the morning.

Posted by , from Buffalo, NY on Jan 8, 2018

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Comment from Hotel Management

Feb 5, 2018 by Comfort Inn

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Front Office Manager

4 out of 5

Beautiful view

The room had a beautiful view of the water and the bridge. The staff was so friendly and so helpful, they made our stay the best experience. Great place and great breakfast!

Posted by on Nov 16, 2017

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5 out of 5

Convenient to presidio to wharf.

Nice clean hotel at a reasonable rate with easy access to the Presidigo shuttle line and bus routes 47 and 49 to ghirardelli square and fisherman's wharf. Wharf is also walkable if you don't mind the hills. Not many restaurants close by, but there are inexpensive options closer to Presidio and fancy ones along the Wharf.

Posted by , from Nashville TN on Apr 30, 2017

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Comment from Hotel Management

May 2, 2017 by Comfort Inn

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Maria Aguilar Front Office Manager Comfort Inn By The Bay

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn by the Bay. Limited parking is available for a fee and is offered on a first-come, first-served basis. This San Francisco hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 11 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: San Francisco Station (5 km / 3.1 mi)
  • Metro station: Hyde St & Lombard St Stop (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Comfort Inn by the Bay offers 138 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30.00 per night
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Bay
  • Comfort Inn Bay Hotel
  • Comfort Inn Bay Hotel San Francisco
  • Comfort Inn Bay San Francisco
  • Comfort Inn By The Bay Hotel San Francisco
  • Comfort Inn San Francisco
  • San Francisco Comfort Inn
  • Comfort Inn by the Bay Hotel
  • Comfort Inn by the Bay San Francisco
  • Comfort Inn by the Bay Hotel San Francisco

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.