"This hotel is excellent for location, service and quality. The lobby is currently being renovated but the temporary lobby was just fine. All else ab ... " More

By a verified traveler on Mon 26 Jun 2017

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Hotel Description

A romantic stay in the heart of San Francisco awaits you at Villa Florence San Francisco on Union Square. Within just a 10-minute stroll, you'll find popular attractions like Westfield San Francisco Centre and San Francisco Museum of Modern Art. Highlights at this family-friendly hotel include in-room LED TVs.

All 189 rooms feature WiFi, satellite TV, and coffee/tea makers. Premium bedding and designer toiletries are nice touches to enhance your stay. Additionally, refrigerators, minibars, and free local calls are available.

This boutique hotel offers a fitness center, concierge services, and a 24-hour front desk. 2000 square feet (186 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include WiFi in public areas, a computer station, and dry cleaning/laundry services. There's also the convenience of valet parking.

Attractions within a 20-minute walk of this 4-star Downtown San Francisco hotel include Asian Art Museum of San Francisco and TransAmerica Pyramid.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$129 per night

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa Florence San Francisco on Union Square ratings based on 18 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
2 out of 5
Website misleading - this place is nothing more than an expensive flop house - no restaurant, no bar, cheap towels, no water pressure in shower, elevators didn’t work. Cheap.

Posted by on Oct 7, 2017

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Comment from Hotel Management

Oct 10, 2017 by ZDiaz

Dear Guest. We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

3 out of 5

Nice place, but be careful

Pros: The room was very nice and the staff at the time of the stay were very friendly.
Cons: Kind of shady with the credit card charges. Staff on the phone not very helpful in dealing with this.
Hotel under some construction, but wasn't a major problem. Staff at the time of our stay was excellent. However, they hotel charged a "security deposit". 2 separate charges totaling $122.01. When I checked my credit card charges, it was charged on the date of our check out, not check in. The lady at the front desk told me at check in that there would be a security deposit, but it would be refunded to my card after the stay. When I called a week after we left to ask about the refund, they told me that they could not find the record of our stay and that someone from accounting would be in touch. No one has returned my call and when I call now, no one answers the phone line for accounting or the front desk. Very frustrating!!

Posted by , from Hawaii on Sep 7, 2017

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2 out of 5

Not what I expected

The hotel looked nothing like the photos. They didn't disclose that they were under construction at the time of booking. There was scaffolding, lights not working, and at least one of the elevators was out during my stay. Not very relaxing and rather loud.

Posted by , from Detroit, MI on Jul 23, 2017

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5 out of 5

I will stay here again

Pros: The hotel lobby was unavailable due to remodeling. However that didn't create any problems. They have created a satelite lobby just next door.
Cons: It will all be fixed when the lobby is done. The rest was better than expected and the beds and linens were really comfortable.
Location: Union square is right outside the door, cable cars to the Warf and other areas, ferry building (A must see). You name is its there close by.
This hotel is excellent for location, service and quality. The lobby is currently being renovated but the temporary lobby was just fine. All else about the hotel was perfect. I would definately stay here again. I am a frequent travler to San Francisco and this will be my top pick. Hopefully I will be able to get in here.

Posted by on Jun 26, 2017

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3 out of 5
Excellent location, Room nice and confortable. The only negative furnishings very dusty and dirty.

Posted by on Mar 13, 2017

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5 out of 5

Great place near everything in Union Square.

Pros: The staff
Cons: Bring back Kuleto's restaurant
Location: close to everything and the value was excellent
The staff made this place special beside its location. Kuleto's restaurant is gone but Café Bellini's is next door. The food is great there also.

Posted by , from Palm Desert Sun City on Feb 28, 2017

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Comment from Hotel Management

Mar 27, 2017 by SeanC

Thank you for the great review! I will be sure to share this with all our staff who love to hear we got another 5 star review. We work hard to serve all our guests.

2 out of 5
The room smelled like fried duck and grease fro the hotel restaurant one story below. When we asked to change rooms we were dried.

Posted by on Jul 30, 2016

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4 out of 5

Good Downtown Location

Hotel very nice once you get there. Parking is a challenge. Construction in the area makes it difficult but when I called they met me on the street and parked my car for me. Their valet parking is expensive and takes time to retrieve the car. We learned to park one block away for half the price and it wasn't difficult. The staff were very helpful especially a man named Limo at the front desk.

Posted by , from Dallas, TX on Jul 2, 2016

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3 out of 5

Was disappointed at all the fees

Thought we were getting a $65 discount and it said there were to be no additional travelocity fees. Then there were $62 in additional fees

Posted by , from CA on Jan 19, 2016

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3 out of 5

Great location, room sizes vary, parking $$$

Pros: Location, character. They were a accommodating with a roll out bed at no extra charge for my son.
Cons: Bathroom cleanliness. Bad odor in hallways & elevator. Parking cost is too high $58/nite. Small touches; cookies at check-in, AM coffee, more towels
Location: A great location at Union Square with nearby (shopping, restaurants, bars, cable car, public transit) walking to China Town. Great onsite restaurant.
Great location, half a block from Union Square with walking distance to so much. If you're coming in on public transportation this is not a bad option. With the construction on the nearby subway (ongoing) navigating in this area is now a nightmare. Access to Powell Street in front on the hotel is very, very difficult (and I am native to SF) making loading/unloading next to impossible. Parking is $58 a night at the hotel and about $31-36 in nearby lots per night. Union Sq lot is only a block away. Front desk staff was awesome. On-site restaurant, Kuletto's is awesome. Room sizes can really vary. This stay I stayed in a regular queen room and the first one was claustrophobic. They moved us to a slightly better room that was somewhat standard size with tiny bathroom. Still a bit tight for 2 adults. I highly recommend asking about the room size when checking in. I've stayed in the suite rooms before and they are generous and well worth the upgrade if you can afford it. This hotel definitely has "character", is a bit old and creaky but has been upgraded well. Could use a bit more sprucing up (cleaner in the bathroom) and have better amenities (more towels, cookies at check-in, free coffee downstairs in the AM). The small touches would make a difference. Bathroom could definitely be cleaner, bad smell in the hallways and elevator would improve satisfaction too!

Posted by on Jan 3, 2016

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About the Villa Florence San Francisco on Union Square

Location 225 Powell St, San Francisco, CA 94102

Property Features

A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Villa Florence San Francisco on Union Square. For a fee, parking is available. This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 189 guestrooms or units
  • 7 levels
  • 3 conference rooms
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Built in 1908
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (22.5 km / 14 mi)
  • Train station: San Francisco 4th and King Station (1.7 km / 1.1 mi)
  • Metro station: Powell St. Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Villa Florence San Francisco on Union Square offers 189 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55.00-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Francisco hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2015.

  • Minibar
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 1 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 5.70 per accommodation, per night
  • Resort fee: USD 33.06 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 33.06 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 33.06 per night (rates may vary)
  • Self parking fee: USD 33.06 per night
  • Valet parking fee: USD 67.26 per day (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Florence Villa
  • Villa Florence Hotel
  • Villa Florence Hotel San Francisco
  • Villa Florence San Francisco
  • Hotel Florence Larkspur Collection
  • Larkspur Collection San Francisco

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.