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San Francisco Marriott Union Square

4-star property
480 Sutter Street, San Francisco, CA 1-855-201-7819

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4.1 out of 5
Very good!
See all 15 Travelocity Reviews

"I LOVE the staff! Excellent at their jobs, friendly, and the main reason I stay at this hotel. " More

By a verified traveler on Tue 31 Dec 2019

Points Of Interest

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Hotel Description

4-star hotel near Lombard Street

Close to the beach

Your stay at this Downtown San Francisco hotel places you within 2 miles (3 km) of Lombard Street and Pier 39. Also, University of San Francisco is within 3 miles (5 km) and Alcatraz Island is within 6 miles (10 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour fitness center. Traveling on business? Take advantage of the 10 conference rooms, business center, and valet parking. WiFi in public areas is free.

WiFi, Smart TVs

In addition to Smart TVs with satellite channels, the 401 guestrooms offer WiFi and room service. Coffee/tea makers, down comforters, and free local calls are also available. Housekeeping is available on request.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Accessible, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Double Beds, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

San Francisco Marriott Union Square ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for San Francisco Marriott Union Square

Everyone (12) Family (5)
4 out of 5

Posted by on Feb 12, 2020

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5 out of 5
I LOVE the staff! Excellent at their jobs, friendly, and the main reason I stay at this hotel.

Posted by on Dec 31, 2019

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1 out of 5
I wasn’t able to take the opportunity to arrive and stay ,due to unexpected circumstances ,my mother I’m supposed to bring her around to San Francisco had a bad accident tripped n broke her hips and had surgery was that the reason we cancelled the trip and we’re not happy the outcome we explained the reason and still they charged us the two rooms charge and I don’t understand why I didn’t get the full amount of reunbursement ,pls help us to solve it and to get back the rest amt of refund,I’m already in debt in my moms medical bills unfortunately...thanks...

Posted by on Jul 19, 2019

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5 out of 5

Posted by on May 31, 2019

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5 out of 5

Posted by on Apr 12, 2019

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5 out of 5
A great location. Clean friendly and helpful staff.

Posted by on Mar 3, 2019

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3 out of 5
So, first all, the property is beautiful and has a wonderful location. The staff are friendly and very helpful. The rooms are clean and cozy. Now, for the reason I would chose another hotel over this one. Guests are nickel and dimed to death. You already pay $200+ for a room. There is no satellite TV (an enormous TV is in the room, but to watch anything other than ABC, CBS, or NBC, you must have some sort of subscription. Also, parking is around $70! If that wasn't bad enough, wi-fi is also extra. Oh, and were you actually hungry for breakfast, that's extra, too. There are so many other wonderful choices in the city. Why would anyone want to stay here unless they didn't have a choice? I didn't have a choice. Grrrr.

Posted by on Feb 10, 2019

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1 out of 5
Hotel workers on strike. Had to make beds, get supplies, clean up on your own. Strikers on bullhorns every morning starting 5-6:00 AM. Hotel managed to put a breakfast together but otherwise restaurants and room service not available. And could they provide complimentary breakfast for your inconvenience -- NO. Ante up $24.00 for no service!

Posted by on Oct 8, 2018

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5 out of 5
Great hotel and superb customer service. Would gladly stay there again.

Posted by on Sep 24, 2018

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5 out of 5

Wonderful place to stay!

I have to say this hotel was fabulous! I stayed for a week and everything was perfect! I was able to stay in one of their renovated rooms which had a great view of the city and was conveniently located near shopping, restaurants and near city attractions. I would highly recommend this hotel and it’s staff. Thank you!

Posted by on Feb 4, 2018

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About the San Francisco Marriott Union Square

Location 480 Sutter Street, San Francisco, CA 94108

Renovations + Closures

This property is closed from April 1 2020 to March 31 2021 (dates subject to change).

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3276 square feet (304 square meters) and includes conference space. The business-friendly San Francisco Marriott Union Square also features a 24-hour fitness center, concierge services, and dry cleaning/laundry services. For a fee, parking is available. This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 401 guestrooms or units
  • 30 levels
  • 2 dining venues
  • 3276 sq ft of conference space
  • 304 sq m of conference space
  • Built in 1971
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco Intl. Airport (SFO) (23.1 km / 14.3 mi)
  • Train station: San Francisco Station (2.2 km / 1.4 mi)
  • Metro station: Powell St & Sutter St Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

San Francisco Marriott Union Square offers 401 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 32-inch Smart televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Down blanket
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 7 AM to 11 AM.

The Restaurant - This restaurant specializes in Californian cuisine and serves breakfast only.

Bin480 - This restaurant specializes in Californian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Rafting nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 18 and USD 36 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 70.68 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel San Francisco Union Square
  • San Francisco Marriott Union Square
  • Marriott San Francisco
  • San Francisco Marriott Union Square Hotel San Francisco
  • San Francisco Marriott Union Square Hotel
  • San Francisco Marriott Union Square Hotel
  • San Francisco Marriott Union Square San Francisco
  • San Francisco Marriott Union Square Hotel San Francisco
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.