4.3 out of 5

"Great staff, helpful, hotel was clean and great location " More

By a verified traveler on Mon 17 Jul 2017

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Hotel Description

A romantic stay in the heart of San Francisco awaits you at The Westin St. Francis San Francisco on Union Square. Within just a 10-minute stroll, you'll find popular attractions like Westfield San Francisco Centre and San Francisco Museum of Modern Art. Highlights at this hotel include 3 restaurants, 3 bars/lounges, and a health club.

All rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. 24-hour room service, free newspapers, and safes are also available.

This business-friendly hotel offers a business center, concierge services, and a 24-hour front desk. Added amenities include a steam room, WiFi in public areas, and a conference center. Cooked-to-order breakfast is available. There's also the convenience of valet parking.

Attractions within a 20-minute walk of this 4-star Downtown San Francisco hotel include TransAmerica Pyramid and Asian Art Museum of San Francisco.

Landmark Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$159 per night

Landmark Accessible Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Suite (Landmark Building)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe Double Room, Union Square View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Landmark Grand Deluxe King Room, Union Square View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Landmark Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Westin St. Francis San Francisco on Union Square ratings based on 118 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5
Great staff, helpful, hotel was clean and great location

Posted by on Jul 17, 2017

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5 out of 5

The hotel location is perfect.

Pros: Location, location, location and the staff
Cons: Nothing
Location: Cable cars out the front door. Shopping everywhere. A variety of restaurants both hi end and low. Public transportation everywhere.
Although we stayed in the Vintage section of the hotel, the accommodations were perfect. The room was a nice size, the location of the hotel is ideal for transportation. Cable cars outside the front door, with the Bart and subway and buses less than 2 blocks away. The staff was friendly and extremely accommodating. We would stay there again

Posted by , from Chicago on May 31, 2017

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5 out of 5

Nice Classic Hotel.

Pros: Location
Cons: More desk clerks to check people in and out of the hotel.
Location: Very centrally located
Right next to Union Square. We had a view of the skating rink in Union Square

Posted by on Jan 3, 2017

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4 out of 5

Weekend getaway to SF

Hotel is beautiful, modern, well equipped and in a great location for so many SF things. Cable car out front, covered area for can pick up, 3 blocks from BART, and with great views from the higher floors. Elevators afforded great Bay views above floor 15 (we were on 19.) Only complaint- we opted for the "green" deal where you don't get service from housekeeping or new linens etc in exchange for points or redeemable coupons. I called down for room coffee service the 2nd day so we'd have coffee when we woke up. They brought coffee only- no cup, sugar, stirrer, creamer etc. next day requested enough supplies to do coffee for let 2 days and listed out cup, lid, etc. Not even close. Had to get at least 5 visits from engineering, housekeeping and bellman to get coffee and coffee based accoutrements. Beyond that- great hotel only next time, no 'green' for me. Fresh linens and coffee daily.

Posted by on Sep 6, 2016

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4 out of 5

Nice hotel, great location. Needs updating.

Overpaid due to the seasonal rates. The hotel itself was overall nice. The carpets need updating

Posted by on Aug 18, 2016

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5 out of 5

Had a great stay!

We loved the hotel. Very nice and great location!

Posted by on Jun 4, 2016

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5 out of 5

Delightful

The staff here is great! I'd had problems at a different hotel, so moved to the Westin, last minute. They bent over backwards to get my reservation in and make me comfortable while the quickly got my room prepared, even though it was way earlier than normal check in time. The room was comfortable and clean, and I always love the heavenly bed.

Posted by , from Dulles, VA on Oct 1, 2015

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5 out of 5

Comfortable stay at the Westin St. Francis

Pros: Location!
Location: Close to everything we like to do.
We loved the location and history of the hotel. Our room was a little small but very comfortable and the hotel has great bars and restaurants.

Posted by , from Melbourne Beach FL on Aug 19, 2015

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5 out of 5

Very comfortable and helpful.

Pros: Great location and we felt very secure.
Location: Union square and lots of shops and restaurants.
So easy to find and very comfortable. Our room was large and beautiful. Super clean!

Posted by , from Norcross, GA on Aug 2, 2015

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4 out of 5

Worth the stay

Pros: Location and comfort along with our great view.
We have become very comfortable staying at the gem of Union Square. Our room had a birds eye view of Union Square. My only problem was keeping my wife away from Macys, Neiman Marcus and the other fashionable stores that line square. I'll be back.

Posted by on Jul 28, 2015

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About the The Westin St. Francis San Francisco on Union Square

Location 335 Powell Street, San Francisco, CA 94102

Property Features

The Westin St. Francis San Francisco on Union Square offers its guests a health club and a steam room. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. A business center and meeting rooms are available. Event space at this hotel measures 56005 square feet (5203 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly The Westin St. Francis San Francisco on Union Square. For a fee, parking is available. This 4-star San Francisco hotel is smoke free.

  • 31 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 33 conference rooms
  • 56005 sq ft of conference space
  • 5203 sq m of conference space
  • Built in 1904
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (22.5 km / 14 mi)
  • Train station: San Francisco 4th and King Station (1.8 km / 1.1 mi)
  • Metro station: Powell St. Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Air-conditioned accommodations at The Westin St. Francis San Francisco on Union Square offer safes and complimentary newspapers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

The Westin St. Francis San Francisco on Union Square has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

WestinWORKOUT® Fitness Studio - When you’re on the road, sticking to a fitness routine can be a challenge. Not anymore. Time-efficient, high-performance workouts developed especially for Westin will maximize your results. These performance-driven workouts provide a total body experience that is integrated and tailored especially for your favorite equipment at our WestinWORKOUT® Fitness Studio. The cardio room is equipped with Life Fitness treadmills, bicycles, and motion trainers. Our weight floor is equipped with dual-pulley machines, free-weight equipment, and 5- to 50-pound dumbbells.

Men’s and women’s locker rooms offer steam rooms, complimentary day lockers, robes, and additional amenities.

The recreational activities listed below are available either on site or near The Westin St. Francis San Francisco on Union Square; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 37 per person (approximately)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 62 per day (in/out privileges)
  • Rollaway bed fee: USD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.