4.3 out of 5

"Classic hotel in a magnificent location. If it's your first visit to the city, it's the best place to stay. Overnight parking is pricey at $80. " More

By a verified traveler on Wed 01 Aug 2018

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Hotel Description

4-star romantic hotel near San Francisco Museum of Modern Art

Central San Francisco getaway

Within a 10-minute walk of this Downtown San Francisco hotel, you'll find SHN Curran Theatre and Westfield San Francisco Centre. Also, San Francisco Museum of Modern Art is within half a mile (1 km) and Moscone Convention Center is within 2 miles (3 km).

Dining options, 3 bars/lounges

This smoke-free hotel's 3 restaurants, 3 bars/lounges, and 24-hour fitness center are some of the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A coffee shop, express check-out, and a computer station are also on offer.

Free wired Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 1195 guestrooms also offer free wired Internet and LCD TVs with cable channels. 24-hour room service, WiFi, and rainfall showerheads are also available.

Traditional Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$209 per night

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Traditional Room, 1 King Bed, Partial View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Westin St. Francis San Francisco on Union Square ratings based on 128 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin St. Francis San Francisco on Union Square

Everyone (23) Couples (1)
5 out of 5
great stay. Love the Westin St Francis, I would recommend it

Posted by on Jan 16, 2019

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5 out of 5
Beautiful full service hotel in excellent location. There was a strike while I was there which made everything a little less quiet and diminished the level of service but the staff that was there went above and beyond.

Posted by on Nov 4, 2018

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1 out of 5
There was a union strike at our hotel. As it was not their fault, they knew it was coming. We were verbally and physically assaulted every time we left, or came into the hotel. We did not have air conditioning in our room for four nights, and no housekeeping. We had to go to an open closet in the hall to get towels. There was zero staff except management.

Posted by on Oct 9, 2018

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5 out of 5
The hotel staff was excellant. The front desk staff went out of the way to make sure my first visit was great. Great location. It a beutiful hotel. Thanks

Posted by , from Kennesaw Georgia on Sep 7, 2018

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5 out of 5
Classic hotel in a magnificent location. If it's your first visit to the city, it's the best place to stay. Overnight parking is pricey at $80.

Posted by , from Los Angeles on Aug 1, 2018

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4 out of 5
Great location, clean rooms and comfortable beds!!! I will definitely return to stay here.

Posted by , from Nevada on Jul 4, 2018

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4 out of 5
It was centrally locates to a lot of shops and restaurants. I liked how everything was within walking distance. When you walked in the appearance was the lobby was very nice and appealing. However in our room there was garbage still left in the trash in the restroom and through out our whole stay you could hear some loud noises that came from the wall. It almost sounded like wheels going back and forth and pressure coming from a water pipe. That would only be my complaint. Overall I enjoyed my stay tho.

Posted by , from Portland OR on May 14, 2018

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4 out of 5

Great location and accessibility

Pros: It's location and it is clean.
Cons: Update the amenities
Location: It is right there at Union Square. Walking distance to nice restaurants, shops, cable car, and just a few miles a from Lombard St, Fisherman's Wharf..
It was a pleasant experience. I will definitely stay at this hotel again.

Posted by on May 7, 2018

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1 out of 5

Ehh

The bathroom tub was dirty. The room was extremely noisy. Rust stains on the floor. Room smelled funny. Bathroom cabinet chipped. Valet took forever. Bedding smelled smokey. Expected higher view. Also, for the NYE event, no one knew where anything was. Especially security. All they knew how to say is the elevator is closed. When asked which way up, their response, “I don’t know.” Do you know where the caricatures are? “No.” Not pleased with the overall Hotel experience especially with it being a Westin. I expected more.

Posted by , from Sacramento, CA on Jan 3, 2018

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1 out of 5

Feel free to contact

Theft of expensive personal effects such as documents and jewelry from premises. Charged for services not rendered. Valet reported my vehicle was stolen and it was missing for 3 hours after checkout and hotel wanted to charge me for this with penalties even thought the valet to me to allow an individual to take my vehicle belongings in tow!

Posted by , from MARIN COUNTY on Dec 22, 2017

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About the The Westin St. Francis San Francisco on Union Square

Location 335 Powell Street, San Francisco, CA 94102

Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 56005 square feet (5203 square meters) and includes a conference center. A 24-hour fitness center, spa services, and multilingual staff are also featured at the business-friendly The Westin St. Francis San Francisco on Union Square. Parking is available for a fee. This 4-star San Francisco hotel is smoke free.

  • 1195 guestrooms or units
  • 31 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 56005 sq ft of conference space
  • 5203 sq m of conference space
  • Built in 1904
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (22.5 km / 13.9 mi)
  • Train station: San Francisco 4th and King Station (2.8 km / 1.7 mi)
  • Metro station: Powell St. Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin St. Francis San Francisco on Union Square offers 1195 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

The Westin St. Francis San Francisco on Union Square has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

WestinWORKOUT® Fitness Studio - When you’re on the road, sticking to a fitness routine can be a challenge. Not anymore. Time-efficient, high-performance workouts developed especially for Westin will maximize your results. These performance-driven workouts provide a total body experience that is integrated and tailored especially for your favorite equipment at our WestinWORKOUT® Fitness Studio. The cardio room is equipped with Life Fitness treadmills, bicycles, and motion trainers. Our weight floor is equipped with dual-pulley machines, free-weight equipment, and 5- to 50-pound dumbbells.

Complimentary day lockers, robes, and additional amenities are offered.

The recreational activities listed below are available either on site or near The Westin St. Francis San Francisco on Union Square; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Noise-free rooms not guaranteed
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 37 per person (approximately)
  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Valet parking fee: USD 62 per day (in/out privileges)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Westin St
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  • Westin St. Hotel
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

Special Offer


Book a stay in any room or rate category for travel anytime and receive 1-hour of free wireless Internet use in the lobby.


Full details at check-in. Members of Westin receive free Internet use. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.