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The Donatello

3.5 star property
3.5-star hotel near Moscone Convention Center

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Photo gallery for The Donatello

Lobby
Rooftop terrace
Exterior
Lunch and dinner served
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Bar

Explore the area

View in a map
501 Post St, San Francisco, CA, 94102
  • Place, Union Square
    ‪2 min walk‬
  • Place, SF Masonic Auditorium
    ‪5 min walk‬
  • Place, Moscone Convention Center
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area | 32-inch LCD TV with cable channels, TV

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

9.4 out of 10
Exceptional
(185 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio

Premium bedding, down comforters, in-room safe, desk

Studio

  • Sleeps 4
  • Free WiFi

View all photos for Accessible King Roll In

Premium bedding, down comforters, in-room safe, desk

Accessible King Roll In

  • Sleeps 2
  • Free WiFi

View all photos for Accessible King Combo

Premium bedding, down comforters, in-room safe, desk

Accessible King Combo

  • Sleeps 4
  • Free WiFi

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About the neighborhood

San Francisco

Heart of San Francisco.Within a 15-minute walk of this Union Square hotel, you'll find Union Square and Moscone Convention Center. Oracle Park and Pier 39 are also within 2 miles (3 km).

What's nearby

  • Union Square - 2 min walk - 0.1 miles
  • SF Masonic Auditorium - 5 min walk - 0.3 miles
  • Palace Hotel - 10 min walk - 0.5 miles
  • San Francisco Museum of Modern Art - 11 min walk - 0.6 miles
  • Moscone Convention Center - 13 min walk - 0.7 miles

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪Level III - ‬1 min walk
  • ‪Pinecrest Diner - ‬2 min walk
  • ‪Jack in the Box - ‬2 min walk
  • ‪Cocobang - ‬2 min walk
  • ‪Ryoko's Japanese Restaurant & Bar - ‬2 min walk

About this property

The Donatello

3.5-star hotel near Moscone Convention Center
The Donatello offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at The Donatello. Parking is available for a fee.

This 3.5-star San Francisco hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 15 levels
  • Built in 1959
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Donatello offers 94 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Handlery Union Square Hotel
Union Square
  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 3,111 reviews
$149 nightly
The price is $176
May 24 - May 25
Total with taxes and fees
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Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 11 2026 to May 1 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 65 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Donatello Hotel

Donatello Hotel San Francisco

Donatello San Francisco

Hotel Donatello

The Donatello Hotel

The Donatello San Francisco

The Donatello Hotel San Francisco

Frequently asked questions

How close is The Donatello to the airport?

The Donatello is 14.4 mi (31-min drive) away from the San Francisco Intl. Airport (SFO) airport, the closest popular airport to the property.

Does The Donatello have an airport shuttle?

Airport shuttle services are not available at The Donatello.

How close is The Donatello to the beach?

This hotel is 6.1 mi (33-min drive) from Ocean Beach.

Does The Donatello offer free breakfast?

The Donatello does not offer free breakfast.

Is there a casino at The Donatello?

No, there is no casino at this hotel, but San Pablo Lytton Casino (22-min drive) is nearby.

What time is check-in at The Donatello?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Donatello?

Free parking is not available at this hotel. Valet parking is available for USD 65 per night.

Does The Donatello have a pool?

The Donatello does not have a pool.

Does The Donatello have a restaurant?

Yes, there is a restaurant on site.

Does The Donatello have a spa?

There are no spa services available at this hotel.

How close is The Donatello to downtown San Francisco?

The Donatello is 1 mi away from San Francisco.

The Donatello Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1001 reviews
Rating 8 - Good. 194 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Stayed 2 nights in Jan 2026

10/10 Excellent

Scott, Arlington

Stayed 5 nights in Jan 2026

10/10 Excellent

Aleksandra

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and amazing staff. Thank you for a lovely stay!
Stayed 7 nights in Jan 2026

8/10 Good

Mylea

Stayed 2 nights in Jan 2026

4/10 Poor

Izack, Chicago

Traveled with partner
Disliked: Amenities, property conditions & facilities
This is not a 3.5 or 4-star hotel. The staff is friendly but the hotel itself is dated and the amenities are lacking. There is one very slow elevator. Construction is happening at the hotel and even with the planned renovations, the hotel is rather old and has an older feel to it. The WiFi would stop working frequently or it would kick you out and you’d have trouble logging in again. The water was cold sometimes. The bathroom is dated with poor water pressure. The carpeting seems old. Amenities were limited and sometimes not available (I.e. dry cleaning, sky lounge). The gym is small and limited. Overall, it was not the high-end experience we were expecting.
Stayed 4 nights in Jan 2026

10/10 Excellent

Gigi

Stayed 4 nights in Jan 2026

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and great location!
Stayed 2 nights in Jan 2026

10/10 Excellent

Linda

10/10 Excellent

Anthony

Stayed 6 nights in Dec 2025

10/10 Excellent

kaiwen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Dec 2025

6/10 Okay

Stefan

Stayed 8 nights in Nov 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Yechiel

Business traveler
Liked: Cleanliness, staff & service, amenities
Very helpful staff. Room was clean
Stayed 3 nights in Nov 2025

8/10 Good

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Samantha

Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Large, nicely appointed room with kitchenette appliances. great location
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Oct 2025

10/10 Excellent

Audel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pan was the sweetest
Stayed 2 nights in Oct 2025

10/10 Excellent

DONNA

Stayed 4 nights in Oct 2025

10/10 Excellent

Nyein

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, so clean .. im be coming back again
Stayed 2 nights in Aug 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience! Book here
Stayed 3 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025