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4.2 out of 5

"The staff checking me in was going to give me a room with one bed when I pre-paid for 2 beds. Other than that, everything else was great. Great locati ... " More

By a verified traveler on Fri 15 Jan 2021

Hotel Description

Family-friendly 4-star hotel near Pier 39

Central San Francisco getaway

At this Downtown San Francisco hotel, you'll be steps from Westfield San Francisco Centre and within a 15-minute walk of Moscone Convention Center. Oracle Park and Lombard Street are also within 2 miles (3 km).

Renovated in 2016

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A coffee shop, limo/town car service, and a snack bar/deli are also on offer.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and premium bedding, the 152 guestrooms offer thoughtful touches like espresso makers and bathrobes. Flat-screen TVs come with digital channels, and other amenities include free WiFi and iPod docks.

Petite 1 Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$169* Per night/room Sep 28 - Sep 29

Room, 1 Queen Bed (ADA & TTY)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed (TTY)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed (ADA)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Meta)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Axiom Hotel San Francisco ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Axiom Hotel San Francisco

Everyone (6) Couples (2) Family (2)
4 out of 5
The staff checking me in was going to give me a room with one bed when I pre-paid for 2 beds. Other than that, everything else was great. Great location. The elevators took a while.

Posted by , from California on Jan 15, 2021

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Comment from Hotel Management

Jan 19, 2021 by Jeremy - Hotel Manager

Greetings LUKE: Thanks for taking a moment to share your experiences. Although fully modernized, our elevators are historic at their core, so thank you for your patience with them. Our right-in-the-middle-of-downtown location is stellar, we couldn't agree more. Please come back and see us again soon.

4 out of 5
The location was great. The hotel was modern with an old school vibe of the old building that was converted. Staff were adequate.

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 26, 2019 by HR

Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

3 out of 5
This hotel is in a great location. Close to the Powell Street train station, the pole street trolley, many other things to do and see. The rooms are not great, just average. Bathroom was nice. Staff was adequate, maybe not the friendliest are most helpful and check in.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 17, 2019 by HR

Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future

4 out of 5

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 26, 2019 by L

Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

5 out of 5
Enjoyed the close proximity to many sights. The staff’s politeness and service were top notch.

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 26, 2019 by Guest Relations

Hi GIL, Thank you for sharing your review of your experience with us at Axiom Hotel San Francisco. We appreciate your feedback on our team's attention to detail and are excited for our next opportunity to serve you.

4 out of 5

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by L

Dear Guest, Thank you for taking the time to review your most recent stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Hope to have you again soon.

5 out of 5

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 3, 2019 by L

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

5 out of 5
The property and staff are wonderful, however the realities of California Politics and the absence of security and law enforcement cast a shadow over an otherwise pleasant experience. be prepared to hold your ground against aggressive panhandlers, and guard against the outside filth of unmanaged human sloth. I nearly found myself in an altercation with an individual pushing the line toward strongarm robbery.

Posted by on May 27, 2019

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Comment from Hotel Management

May 30, 2019 by L

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

4 out of 5
I loved the space. The mattress was just very uncomfortable. If that can be resolved, I’d definitely stay again.

Posted by on Jan 24, 2019

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Comment from Hotel Management

Jan 24, 2019 by Guest Relations

Thank you for sharing your review of your stay with us at Axiom Hotel San Francisco. We appreciate your compliments on our attention to detail and have shared your additional comments with the team as we continue to move forward with updates and improvements to our hotel. We look forward to serving you again in the future.

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center, a meeting room, and limo/town car service are available. WiFi is free in public spaces. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the family-friendly Axiom Hotel San Francisco. For a fee, parking is available. A complete renovation of Axiom Hotel San Francisco was completed in February 2016. This 4-star San Francisco hotel is smoke free.

  • 152 guestrooms or units
  • 6 levels
  • Built in 1908
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: San Francisco Station (1.7 km / 1.1 mi)
  • Metro station: Market St & 5th St Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Axiom Hotel San Francisco offers 152 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

The Turn Cafe - This bistro serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and JCB International; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 34.94 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Children's club/arcade access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured valet parking fee: USD 67.26 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Axiom Hotel San Francisco
  • Axiom Hotel
  • Axiom San Francisco
  • Axiom Francisco Francisco
  • Axiom Hotel San Francisco Hotel
  • Axiom Hotel San Francisco San Francisco
  • Axiom Hotel San Francisco Hotel San Francisco

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.