6/10 Okay
patrick
Traveled with partner
Jul 27, 2024
Having stayed in every 4 and 5 star hotel in San Francisco, it was hard to see how this hotel rates as is does (i.e. Michelin, etc). The rooms are fine - cozy-ish, clean. Nothing special. The hand held shower head was made of cheap plastic, and the holder was broken, making it impossible to set a comfortable position while showering. Experienced an incredibly frustrating interaction with staff on check in, being made to place an auth hold on a credit card for room and tax despite these charges having been pre-paid (with the receipt from Expedia to validate this). Just not the service I’d expect at a high end hotel. Everything else about this property seemed fine - certainly nothing particularly special. Except the location, which providers fantastic views of the SF Bay Bridge and the Bay.
patrick
Stayed 2 nights in Jul 2024