4.3 out of 5

"The Chancellor is an older property located on the block above Union Square. The rooms are on the small side, as is the elevator, but everything was c ... " More

By a verified traveler on Tue 19 Jun 2018

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Hotel Description

3.5-star hotel near San Francisco Museum of Modern Art

Heart of San Francisco

Within a 15-minute walk of this Downtown San Francisco hotel, you'll find San Francisco Museum of Modern Art and Moscone Convention Center. Ferry Building and Lombard Street are also within 2 miles (3 km).

Bar/lounge

A bar/lounge and a 24-hour front desk are featured at this hotel, along with valet parking. WiFi in public areas is free. Business travelers can take advantage of the express check-out.

Free Internet, flat-screen TVs

The 137 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and refrigerators. Pillow menus, free newspapers, and free local calls are also available.

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$141 per night

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom (Corporate)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Twin Beds (Hearing Impaired)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed (Hearing Impaired)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds (Hearing Impaired)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Chancellor Hotel on Union Square ratings based on 78 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chancellor Hotel on Union Square

Everyone (25) Couples (2)
4 out of 5
At first we had a room that was anything but accessible and we were ready to change hotels. But, as I reported our situation to the front desk they found us another room that was quite satisfactory and we enjoyed the remainder of our stay.

Posted by on Feb 25, 2019

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5 out of 5
we had an issue in the bathroom on arrival to our room but it was immediately address. 2nd time at the Chancellor and will return. We love it!

Posted by on Jan 22, 2019

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4 out of 5
Great location, friendly staff, nice room for the price.

Posted by on Jan 7, 2019

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5 out of 5
Very comfortable, clean, and a great location. We were very happy with our stay.

Posted by on Jan 6, 2019

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Comment from Hotel Management

Jan 6, 2019 by Rebecca

Thank you for the kind words. I'm delighted to hear that you had such a great experience at The Chancellor Hotel on Union Square, San Francisco. I sincerely appreciate your positive feedback.

3 out of 5
Very friendly staff. On busy Powell street, so some outside noise gets into the room. Otherwise, for those of us who enjoy old hotels, a good landing spot.

Posted by on Dec 4, 2018

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4 out of 5

Posted by on Sep 25, 2018

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2 out of 5
Although the staff was extremely nice, the hotel was not what we had expected. The room we had was very small, the bathroom was very tiny and cramped (even for just one person). The windows could open and there was no screen or lock, which seemed very dangerous for children. We actually ended up leaving two nights early to stay somewhere else.

Posted by on Jun 24, 2018

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5 out of 5
The Chancellor is an older property located on the block above Union Square. The rooms are on the small side, as is the elevator, but everything was clean and comfortable. The location is excellent. Powell St. BART station is a short walk away. The weather was temperate during my stay so I can't comment on the heating/AC as I didn't use it.

Posted by on Jun 19, 2018

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4 out of 5
Ideal location. Staff super friendly. Charming little hotel. Would absolutely go back.

Posted by , from Chicago on May 15, 2018

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4 out of 5

Great location

Pros: Location
Cons: Bigger bar and lounging area. Bathrooms on main floor.
Location: Convenient location for trolley and bus
Great location for trolley and bus. Great area for shopping, restaurants and bars. Was tired of seeing homeless people and begging for money everyday. Sad to see eating places having to chase them out or having security guards. The city needs to take care of this problem.

Posted by , from usa on Apr 29, 2018

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About the Chancellor Hotel on Union Square

Location 433 Powell St, San Francisco, CA 94102

Property Features

As a guest of Chancellor Hotel on Union Square, you'll find gift shops/newsstands, coffee/tea in a common area, and concierge services. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Chancellor Hotel on Union Square also features complimentary newspapers in the lobby, dry cleaning/laundry services, and express check-out. Parking is available for a fee. This 3.5-star San Francisco hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 15 levels
  • Built in 1914
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (22.6 km / 14.1 mi)
  • Train station: San Francisco 4th and King Station (2.8 km / 1.7 mi)
  • Metro station: Powell St. Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Chancellor Hotel on Union Square offers 137 accommodations with safes and complimentary newspapers. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Francisco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11 AM.

Clipper Ship Bar - Onsite bar. Happy hour is offered. Open daily.

Lobby Bar - Onsite lobby lounge. Happy hour is offered. Open daily.

Nearby Activities

Guests receive complimentary access to a fitness club within two blocks of the hotel.

The Chancellor Hotel is six blocks from Yerba Buena Gardens, which include a historic carousel, bowling alley, ice-skating rink, and children's play area.

Nearby 18-hole golf courses include the Presidio Golf Club and the Lincoln Park Golf Course, both within six miles of the hotel.

Golden Gate Park, five miles away, has walking and running trails, a playground, gardens, and tennis courts.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Special check-in instructions:

This property does not provide air conditioning. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property does not provide air conditioning. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 18 per person (approximately)
  • Self parking fee: USD 20 per night (in/out privileges)
  • Valet parking fee: USD 49.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chancellor Hotel
  • Chancellor Hotel Union Square
  • Chancellor Union Square
  • Hotel Chancellor
  • Hotel Chancellor Union Square
  • Union Square Chancellor Hotel
  • Chancellor Hotel San Francisco

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.