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SureStay by Best Western San Francisco Marina District

2.5 star property
Hotel near Fort Mason in San Francisco

Choose dates to view prices

Photo gallery for SureStay by Best Western San Francisco Marina District

In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Free daily continental breakfast
Reception
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
1940 Lombard St, San Francisco, CA, 94123
  • Place, Ghirardelli Square
    ‪13 min walk‬
  • Place, Lombard Street
    ‪16 min walk‬
  • Place, Presidio of San Francisco
    ‪16 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Francisco

City center stay.With a stay at this Marina District hotel, you'll be within half a mile (1 km) of Fort Mason and 2 miles (3 km) of Ghirardelli Square. Presidio of San Francisco and Lombard Street are also within 2 miles (3 km).

What's nearby

  • Ghirardelli Square - 13 min walk - 0.7 miles
  • Lombard Street - 16 min walk - 0.9 miles
  • Presidio of San Francisco - 16 min walk - 0.9 miles
  • Palace of Fine Arts - 2 min drive - 0.9 miles
  • Golden Gate Bridge - 6 min drive - 2.9 miles

Getting around

  • San Francisco Station - 7 min drive
  • Hyde St & Lombard St Stop - 15 min walk
  • San Francisco Intl. Airport (SFO) - 38 min drive

Restaurants

  • ‪Komeya No Bento - ‬3 min walk
  • ‪Westwood - ‬2 min walk
  • ‪Ly's Vietnamese Cuisine - ‬3 min walk
  • ‪Wilder - ‬4 min walk
  • ‪Wizards And Wands - ‬2 min walk

About this property

SureStay by Best Western San Francisco Marina District

Hotel near Fort Mason in San Francisco
Free breakfast is served daily. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at SureStay by Best Western San Francisco Marina District. A complete renovation of SureStay by Best Western San Francisco Marina District was completed in January 2024.

This San Francisco hotel is smoke free.

  • 37 guestrooms or units
  • 3 levels
  • Built in 1960
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
SureStay by Best Western San Francisco Marina District offers 37 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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  • Free WiFi
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  • Parking available
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The price is $164
Oct 21 - Oct 22
Total with taxes and fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Howard Johnson Hotel San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson by Wyndham San Francisco Marina District
SureStay by Best Western San Francisco Marina District Hotel
Hotel Howard Johnson by Wyndham San Francisco Marina District
Howard Johnson Wyndham Hotel
Howard Johnson Wyndham

Frequently asked questions

How close is SureStay by Best Western San Francisco Marina District to the airport?

SureStay by Best Western San Francisco Marina District is 16.2 mi (38-min drive) away from the San Francisco Intl. Airport (SFO) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay by Best Western San Francisco Marina District?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western San Francisco Marina District on Oct 5, 2025 start from $124.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay by Best Western San Francisco Marina District have an airport shuttle?

Airport shuttle services are not available at SureStay by Best Western San Francisco Marina District.

How close is SureStay by Best Western San Francisco Marina District to the beach?

This hotel is 6.3 mi (21-min drive) from Ocean Beach and 3.4 mi (7-min drive) from Baker Beach. Don't forget your sunscreen!

Does SureStay by Best Western San Francisco Marina District offer free breakfast?

SureStay by Best Western San Francisco Marina District offers free continental breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at SureStay by Best Western San Francisco Marina District?

No, there is no casino at this hotel, but San Pablo Lytton Casino (25-min drive) is nearby.

What time is check-in at SureStay by Best Western San Francisco Marina District?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at SureStay by Best Western San Francisco Marina District?

Free parking is not available at this hotel.

Does SureStay by Best Western San Francisco Marina District have a pool?

SureStay by Best Western San Francisco Marina District does not have a pool.

Does SureStay by Best Western San Francisco Marina District have a spa?

There are no spa services available at this hotel.

How close is SureStay by Best Western San Francisco Marina District to downtown San Francisco?

SureStay by Best Western San Francisco Marina District is 1.9 mi away from San Francisco.

Reviews

SureStay by Best Western San Francisco Marina District Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 156 out of 463 reviews
Rating 8 - Good. 152 out of 463 reviews
Rating 6 - Okay. 82 out of 463 reviews
Rating 4 - Poor. 49 out of 463 reviews
Rating 2 - Terrible. 24 out of 463 reviews

Reviews

8/10 Good

Viktoriia

Stayed 1 night in Jun 2025

6/10 Okay

Marybeth

Traveled with family and small children
Liked: Staff & service
I like that the facility is near to most of city’s attractions, and staffs are friendly. And breakfast is also included. The only thing we did not like is that there’s no available elevator and the rooms are all upstairs. And since our rooms were on the second floor so we have to climb 2 flights of stairs, which was so hard for my 84 yr old mother and my husband who has a knee problem. Parking is also very limited .
Stayed 2 nights in Jun 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness, property conditions & facilities, room comfort

Pictures are deceiving- not clean or comfortable

I think anyone booking here needs to be aware of the filth and condition of rooms. Though online photos make it seem pretty standard, fine for a comfortable stay - this place was far from that. We walked in to black fingerprints and marks all over our inner bedroom door as well as bathroom door. In addition the bathroom door and walls had severe water damage. When I opened the shower curtain I found black mold in the shower and the shower floor looked to have never been cleaned, completely black again. I was very that have some purell sanitizing wipes. The bed was stiff as a board when we checked for quality and ultimately we didn't find this suitable to stay. The parking is also to be noted. No where in description does it say parking is Limited until after you book. It's first come first serve and if you've been looking around you know SF parking is $$$. So please be aware you may not get "free parking". Overall, I just can't recommend this to anyone and we're working with customer care to get a resolve to this bad experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Ashlee

Stayed 1 night in Jun 2025

8/10 Good

Katrina

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Location was great - close to shops and dining a block away. Great access to transportation. Walkable to Ghiradelli Square. Lovely park nearby. Very basic walk up hotel with central stairwell. Dated but clean. Basic breakfast but enough for what we needed. Best Wesern chain so delivered the basics we expected. Good value for money.
Stayed 4 nights in Mar 2025

8/10 Good

Sunway

Liked: Cleanliness, amenities, property conditions & facilities
The parking space is limited but can find free parking area on the street. Room is OK and quite.
Stayed 1 night in Jun 2025

8/10 Good

Wanda, Garden Grove

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. I just felt mislead with the very limited parking. We found parking a few blocks over so it wasn’t too bad.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 3 nights in Jun 2025

6/10 Okay

Akoni

Disliked: Cleanliness, staff & service
rude workers
Stayed 1 night in Jun 2025

2/10 Terrible

Erika, longueuil

Stayed 2 nights in Mar 2025

10/10 Excellent

Vera

Stayed 1 night in Jun 2025

4/10 Poor

Agustin

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
i didn't like the parking for nothing!
Stayed 1 night in May 2025

4/10 Poor

Lydia

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Tristin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Professional staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was nice. Very friendly and helpful staff
Stayed 2 nights in Jun 2025

4/10 Poor

Rita

Traveled with family
Disliked: Property conditions & facilities
It was awful people drunk yelling screaming waking me at before 2 and after 3 in the morning could not get back to sleep. Also, others were complaining we were on the side of the obnoxious people.
Stayed 1 night in Jun 2025

4/10 Poor

ISRAEL

Liked: Cleanliness
Disliked: Staff & service
Lo bueno: Lugar viejo pero en buenas condiciones, cama cómoda y en general buena limpieza. Lo malo: es muy ruidoso y todo se escucha, en la reserva mencionan que el estacionamiento es gratuito pero en cuanto llegamos nos cobraron 25 usd la noche por dejarnos estacionar y la ultima noche otro huésped estacionó mal su auto por lo no pudimos estacionar el nuestro, la solución que nos dieron fue que les dejáramos nuestras llaves del auto y que lo estacionáramos en el “pasillo”, grave error porque le dieron un golpe y no nos avisaron, una lástima que los empleados dañen así la imagen del hotel, no regresaría jamás a hospedarme de nuevo.
Stayed 3 nights in Jun 2025

10/10 Excellent

junior

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great area and nice hotel for price.
Stayed 1 night in May 2025

8/10 Good

ming ching

Stayed 6 nights in May 2025

8/10 Good

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
This property had no elevator and I was in crutches, but staff was very helpful in helping me with my luggage and bringing to my room. Only complaint, ice machine on 2nd floor, and when asked for late check out, only 30 min more. Other than that, great area and really nice and helpful workers.
Stayed 2 nights in May 2025

4/10 Poor

Kayla

Stayed 1 night in Jun 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

2/10 Terrible

Kenna

The quality of the room did not reflect the listing. No parking available upon arrival. Large groups of loud guests coming in and out of many rooms. Ended up immediately booking a different hotel.
Stayed 2 nights in May 2025

2/10 Terrible

FANG YU-MING

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025