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Grand Hyatt San Francisco Union Square puts you in the heart of San Francisco, within just a 10-minute stroll of popular attractions like Westfield San Francisco Centre and San Francisco Museum of Modern Art. Highlights at this hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.
You can enjoy flat-screen TVs with cable channels, and all 662 rooms feature free WiFi, iPod docks, and coffee/tea makers. Refrigerators and room service make in-room dining convenient. Nice touches to enhance your stay include designer toiletries and premium bedding. Safes, hair dryers, and phones are also available.
Grand Hyatt San Francisco Union Square ratings based on 72 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
4 out of 5
Pros:GOOD FOOD
Cons:FRONT DESK PHONE TAKES YOU TO TECH SUPPORT OFF GROUNDS????
HARD TO KNOW WHO YOU CONTACT WHEN YOU NEED HELP!
Location:UNION SQUARE AND UNION SQUARE
GREAT FOOD SERVICE
HELPFUL STAFF
SOME TELEPHONE FUNCTIONALITY NOT INTUITIVE. TOOK TWO DAYS TO FIND SOMEONE TO ADJUST THE THERMOSTAT.
Posted by a verified traveler on Dec 28, 2017
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5 out of 5
Thank You, Ms. Ira!
Pros:Location! Walking distance to lots of places. Housekeeper was attentive and Front Desk Staff and Valet were helpful!
Cons:Need self-laundry facility. Would be nice to have one.
Parking discount would be nice, too.
Location:Lots of dining places, shopping, Union Sq.
Upon check-out, we assumed we may have an issue, but the Front Desk Staff Ms. Ira was very helpful and quickly resolved the issue.
House-Keeping staff was friendly and attentive to our needs. She did a fine job! Thank you!
Valet staff helped us about parking and gave us directions when we got lost.
Posted by Sean, from Sin-City on Jun 19, 2017
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5 out of 5
We were so pleased with our view room!
Pros:The hotel is perfect, we enjoyed it very much.
Cons:THE PILLOWS! Also, the mattress tends to make you feel every movement of your spouse.
Location:The location couldn't have been any better. It is moments away from Union Square.
From beginning to end the stay was great! The remodel of the hotel is fantastic!
Posted by M, from Redding CA on Mar 31, 2017
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5 out of 5
Grand Hyatt good location & great hotel!
Everyone is extremely friendly. They all like our little Bull Terrier. (Dog Friendly)We've stayed at the Grand Hyatt many times.
Posted by Susan, from El Dorado Hills, Ca on Mar 15, 2017
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5 out of 5
I love the Grand Hyatt, Union Square, San Francisc
Pros:Beautiful hotel, very helpful staff, convenient location.
Cons:Nothing.
Location:Easy walk to upper end, world class shopping as well the Embarcadero/waterfront areas.
Very pleasant experience. Will always stay at the Grand Hyatt, Union Square, when in San Francisco.
Posted by Roberta, from DC on Oct 11, 2016
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5 out of 5
Very comfortable hotel
Pros:Location and friendly staff
The staff was very helpful and prompt. If we had a question it was always answered with a smile.
Posted by jwoc, from florida on Aug 11, 2016
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5 out of 5
Union Square
Location:Union Square is itself a great location. 5 minute walk to BART & cable car route. Nice walks to China Town, North Beach and even the Wharf.
Great hotel in a great, central location. Have been staying there for years, 1st as a couple, now as a family.
Posted by a verified traveler on Aug 8, 2016
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5 out of 5
Amazing experience in San Francisco July 2016!!
Pros:Location, cleanliness, comfortable, minimal surcharges, and amazing staff!!!
Cons:Nothing
Location:Location was great....close to everything....restaurants, transportation, shopping, etc.
I can't say enough great things about our stay at the Grand Hyatt. I had looked at various hotels in the city and originally had decided on a different hotel. However, I decided to get back online and look once more...and when I did, I decided to go with the Grand Hyatt instead...and am so very glad we did!
The location was excellent. We were right there at Union Square and had easy access to so many things....from shopping to lots of great restaurants to public transportation...it was all very accessible and within a short walk of the hotel.
The hotel and room were clean and well-kept....and that says a lot coming from me, since I tend to be somewhat of a germ-a-phobe...my standards are usually pretty high.
We ended up doing the breakfast buffet every morning and it was great as well. I actually ate eggs from the buffet....they even met my standards.
I also really liked that the Grand Hyatt didn't surcharge you to death on every little thing like so many hotels do (ie. refrig, wifi, etc.)
The best part of our stay though was the staff. The hotel staff was wonderful!! Everyone was so welcoming and helpful. We used the concierge staff like every day. They helped us book outings and always got us where we wanted to go, which made our stay more enjoyable.
I would definitely recommend this hotel to anyone and iif/when I come back to San Francisco, I will most definitely stay at the Grand Hyatt again!!
Posted by Nicole, from Canton, OH on Jul 24, 2016
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Comment from Hotel Management
by Tiffany
Wow! Thank you so much for your kind words. We are thrilled you had such a wonderful time with us! I'll make sure to share your compliment with our entire team. Look forward to welcoming you back in the future for another fantastic stay!
5 out of 5
Perfect location in Union Square
Pros:proximity to Union Square, friendly staff
Cons:it would be nice if housekeeping left more than two paper coffee cups
the staff was friendly and responsive to our request.
Posted by Henry, from Dallas on Jul 18, 2016
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4 out of 5
The hotel is a perfect central location!
The bed is exceptionally comfortable!
No backaches in the morning!!
Staff is very friendly and helpful!
The only complaint I have is the lack of drawer space in the room and the lack of hooks, counter space and/or drawer space in the bathroom!
Posted by Rona, from bergen County, NJ on Jul 12, 2016
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Airport: San Francisco, CA (SFO-San Francisco Intl.) (23.1 km / 14.3 mi)
Train station: San Francisco 4th and King Station (2.1 km / 1.3 mi)
Metro station: Montgomery St. Station (0.6 km / 0.4 mi)
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Grand Hyatt San Francisco Union Square offers 662 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
IPod dock
In-room dining (limited hours)
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Refrigerator
Microwave available
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Grand Hyatt San Francisco Union Square has a restaurant on site.
Guests enjoy complimentary access to the state-of-the-art Hyatt Stay Fit Gym on the 35th floor. The gym is open 24 hours and includes cardio machines with individual TV monitors, resistance equipment, free weights, medicine balls, and refreshing peppermint-scented face towels.
For a challenging hill climb with extraordinary vistas, start at the base of Nob Hill, one block from the hotel, on the other side of Union Square. Walk up steep Powell Street and turn left onto California Street. Take a breather at Huntington Park, with its beguiling Fountain of the Tortoises.
For a change of pace, walk or jog along the waterfront Embarcadero, easily accessible via the F-line streetcar, three blocks from the hotel.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Awards & Affiliations
Green / Sustainable Property This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
