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Holiday Inn Express & Suites Richland by IHG

2.5 star property
Tuscan hotel near Columbia Center Mall

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Richland by IHG

Indoor pool, outdoor pool, open open 24 hours, pool umbrellas
1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds
Front of property
Exterior
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Pet friendly
  • Parking included

Explore the area

View in a map
1970 Center Pkwy, Richland, WA, 99352
  • Place, Columbia Center Mall
    ‪6 min walk‬
  • Place, Three Rivers Convention Center
    ‪3 min drive‬
  • Place, Toyota Center
    ‪3 min drive‬
  • Airport, Pasco, WA (PSC-Tri-Cities)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Suite, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 532 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

  • 408 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

7.6 out of 10
Good
(4 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

  • 408 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 532 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Balcony, River View

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Suite, 2 Queen Beds, Balcony, River View

8.6 out of 10
Excellent
(17 reviews)
  • River view
  • 532 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, River View (2 Queen)

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Suite, 1 Bedroom, Balcony, River View (2 Queen)

8.0 out of 10
Very good
(1 review)
  • River view
  • 532 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Suite, 1 King Bed, Jetted Tub

8.6 out of 10
Excellent
(7 reviews)
  • River view
  • 630 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Richland

City center stay.With a stay at this South Richland hotel, you'll be within half a mile (1 km) of Columbia Center Mall and 2 miles (3 km) of Three Rivers Convention Center. Also, Toyota Center is within 2 miles (3 km) and Columbia Point Golf Course is within 6 miles (10 km).

What's nearby

  • Columbia Center Mall - 6 min walk - 0.4 miles
  • The REACH Museum - 2 min drive - 0.9 miles
  • Three Rivers Convention Center - 3 min drive - 1.3 miles
  • Toyota Center - 3 min drive - 1.3 miles
  • Columbia Point Golf Course - 5 min drive - 4.0 miles

Getting around

  • Pasco Station - 15 min drive
  • Tri-Cities Airport (PSC) - 13 min drive

Restaurants

  • ‪Circle K - ‬18 min walk
  • ‪Jersey Mike's Subs - ‬13 min walk
  • ‪Moonshot Brewing - ‬16 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Fable: Craft Bar, Wine Saloon, Food Joint - ‬3 min drive

About this property

Holiday Inn Express & Suites Richland by IHG

Tuscan hotel near Columbia Center Mall
Holiday Inn Express & Suites Richland by IHG offers its guests an indoor pool, an outdoor pool, a 24-hour health club, and a hot tub. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 780 square feet (72 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Richland by IHG. You'll have access to the health club at a partner property. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This Tuscan-style Richland hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • 780 sq ft of conference space
  • 72 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
  • Water dispenser
Holiday Inn Express & Suites Richland by IHG offers 82 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature Egyptian cotton sheets and down comforters. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 9:00 PM at scheduled times and on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 5:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access is available 24-hours a day.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Richland
Holiday Inn Express Richland
Richland Holiday Inn Express
Holiday Inn Express Richland Hotel
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland by IHG
Holiday Inn Express Suites Richland an IHG Hotel
Holiday Inn Express & Suites Richland by IHG Hotel
Holiday Inn Express & Suites Richland by IHG Richland
Holiday Inn Express & Suites Richland by IHG Hotel Richland

Frequently asked questions

How close is Holiday Inn Express & Suites Richland by IHG to the airport?

Holiday Inn Express & Suites Richland by IHG is 8.4 mi (13-min drive) away from the Tri-Cities Airport (PSC) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Richland by IHG?

As of Feb 21, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Richland by IHG on Feb 25, 2026 start from $164.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Richland by IHG have an airport shuttle?

Holiday Inn Express & Suites Richland by IHG offers a free airport shuttle, available from 7:00 AM to 9:00 PM at scheduled times.

Does Holiday Inn Express & Suites Richland by IHG offer free breakfast?

Holiday Inn Express & Suites Richland by IHG offers free buffet breakfast on weekdays between 5:00 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express & Suites Richland by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express & Suites Richland by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Holiday Inn Express & Suites Richland by IHG?

This hotel offers free self parking and extended parking.

Does Holiday Inn Express & Suites Richland by IHG have a pool?

Holiday Inn Express & Suites Richland by IHG features an indoor pool and an outdoor pool. Guests can enjoy 24-hour pool access.

Does Holiday Inn Express & Suites Richland by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Richland by IHG to downtown Richland?

Holiday Inn Express & Suites Richland by IHG is 4.6 mi away from Richland.

Holiday Inn Express & Suites Richland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 534 out of 846 reviews
Rating 8 - Good. 206 out of 846 reviews
Rating 6 - Okay. 53 out of 846 reviews
Rating 4 - Poor. 28 out of 846 reviews
Rating 2 - Terrible. 25 out of 846 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Camelia, Dupont

Stayed 1 night in Nov 2025

10/10 Excellent

Leonard, St Cloud

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and great layout. Breakfast was great.
Stayed 1 night in Nov 2025

6/10 Okay

Anthony

Traveled with family
Ac in main room did not work or the heater. I told the front desk Saturday night. Nobody came bye too fix it. Me and my son had too sleep with no heater. Housekeepers know its broke. I know my mom did that job 3 decades ago. We always turned them on too get cool.
Stayed 2 nights in Nov 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodations. The cookies and milk in the evening were a nice touch.
Stayed 4 nights in Nov 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
The gentleman at the desk was awesome and accommodating. Check in was easy and the room was clean! Overall experience wa A+.
Stayed 1 night in Nov 2025

4/10 Poor

Rhonda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Supposed to have Airport Shuttle. The gal who took us, told us just call when you come back from your trip, we will come get you. Well, we called when we returned and they said we were supposed to call ahead of time. We were on planes all day, and we specifically asked her! The only person who acted like she liked her job was a young gal putting breakfast out. She went around asking everyone how things were, can i get you something, can i take your plate?
Stayed 1 night in Oct 2025

2/10 Terrible

Dorothey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I will never stay at a Holiday Inn again. I found pubic hairs in the bathtub, and generally the room was not very clean. There were splatters on the bathroom door, looks like it could’ve been vomit. Because of the unclean conditions, I decided to check the mattresses for bedbugs. I found no bugs, but there were plenty of spots indicating that something wet had been spilled, or someone wet the bed. There were drips down the mattress pad onto the dust ruffle. I took the pillowcases and covers off of the pillows and found that most of them were discolored and stained, and not sure that they were just stains. Some of the covers looked like they had not been laundered. I found hairs inside some of the pillowcases. I asked for a new room before I left for the day on my second day. I didn’t ask the night before because it was late and I was not going to pack up everything and wake up my son as we had both had an exhausting day preparing for my mother’s memorial service. My son is an adult, is DeafBlind, has trouble with balance and walking, and needs assistance with bathing, including getting in and out of the bathtub. There were no grab bars at all, so I had to support his entire weight so he could stand up and get out of the tub. Doing this caused injury to my back. When I returned on the evening of my second day, we had been given a new room, but it was not a suite as the first one had been. If it hadn’t been so much trouble to pack up I would’ve sought a new hotel.

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

4/10 Poor

Lavern

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is outdated. Way overrated on hotels.com!!
Stayed 1 night in Oct 2025

10/10 Excellent

Chrisy

Stayed 1 night in Oct 2025

10/10 Excellent

Chrisy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly staff. Nice room, spacious. Nice view from balcony.
Stayed 1 night in Oct 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Thin walls made it noisy
Stayed 1 night in Sep 2025

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn - Richland/Kennewick

The hotel is very comfortable, clean, & close to shops as well (the mall, Costco, WinCo, and the AMC movie theater). The pool was my favorite. Aside from the fact that it’s 24 hours it can also be both indoors & outdoors. I can’t imagine how nice that gets in the summer time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Toni

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. From the breakfast to the warm cookies and cold milk. I did notice in the hot tub there was green mildew around the filter area. But other than that the place was a great place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a big shopping area! Staff was really nice at check in.
Stayed 1 night in Sep 2025

10/10 Excellent

Corbin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An all around excellent and cozy hotel for staying in the Tri-Cities area.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jessi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the suite! It was perfect for our overnight work trip. Breakfast was great as well! Really appreciated the young ladies who assisted with check-in and check-out.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated that they opened up breakfast early for the athletes competing in the Ironman. Great hotel! Amazing staff!
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, comfortable, great service
Stayed 2 nights in Sep 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice folks need more gluten free foid
Stayed 1 night in Sep 2025

10/10 Excellent

Cassidy

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Eduardo

Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour pool was nice. Staff was attentive.
Stayed 1 night in Aug 2025