The Westin Seattle

4-star property
5th Ave, Seattle, WA 1-855-201-7819
Choose Dates
4.1 out of 5
Very good!
See all 98 Travelocity Reviews

"Judy was full of good suggestions both about Seattle and other travel tips. I also liked the proximity of the hotel to the main attractions of Seattle ... " More

By a verified traveler on Sun 11 Jun 2017

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Hotel Description

The Westin Seattle puts you in the heart of Seattle, steps from Nordstrom and within a 10-minute stroll of Pike Place Market. Highlights at this hotel include 2 bars/lounges, a restaurant, and an indoor swimming pool.

You can enjoy flat-screen TVs with digital channels, and all 891 rooms feature WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include rainfall showerheads and free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Additionally, down comforters, in-room massages, and safes are available.

The restaurant, Relish Burger Bistro, serves American cuisine and is open for breakfast, lunch, and dinner. Lobby Bar is the hotel's own lobby lounge, serving drinks along with light fare. Conference space, meeting rooms, and a business center are among the business amenities offered. Added amenities include free WiFi in public areas, a 24-hour fitness center, and a coffee shop/café. Buffet breakfast is available. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 4-star Belltown hotel include Washington State Convention Center and Seattle Great Wheel.

The Westin Seattle ratings based on 98 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
3 out of 5

nothing special

Pros: Location
Cons: Elevators
Hotel is under construction ,terrible access to lobby, elevators always busy . Restaurant was closed at 8pm.

Posted by on Mar 12, 2018

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3 out of 5

Bad group in room above us

We had to call security twice for obnoxious people in the rooms above ours. We had two rooms for two nights for our family. Apparently the party above us had the same adjoining rooms because neither of our rooms were peaceful. Just kind of thought the hotel manager would have credited us in some fashion..

Posted by , from Yakima on Dec 24, 2017

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Comment from Hotel Management

Jan 4, 2018 by Ashley McFarland

Thank you for taking the time to write a review regarding your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the noisy room. We have shared your feedback with our Guest Services team. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Seattle.

1 out of 5

Reconstruction is a disaster

The hotel was under intense reconstruction, which if advised at time of booking, I would have choosen another facility. Uncomfortable and unpleasant view seeing detoured materials all around

Posted by on Dec 20, 2017

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Comment from Hotel Management

Jan 4, 2018 by Ashley McFarland

Our sincerest apologies for the troubles you had during our construction period. We do hope you will join us after April 2018 to experience our new lobby, workout studio and refreshed pool. Thank you for your review.

3 out of 5

Westin downtown Seattle is rough around the edges

Pros: location
Cons: updating the hotel and elevators
Location: Shopping
We stayed one night in the hotel while we were in town for an engagement party that was near by. The hotel is getting very worn looking but our biggest complaint is the elevators. Everytime we used them we waited and waited and waited for one to arrive only to have them stop our our floor after waiting forever for one to arrive and then they were packed with people and we couldn't even get on! We were on the 16th floor and even chose to use them after waiting forever! When we reserved our room, I requested a "quiet room with a nice city view" Our room ended up being across from the elevator and ice machine that was mounted in the wall. There was a group of 800 high school students staying there too and they decided to use that area to throw a birthday party complete with a sheet cake. Finally at 2 AM I really got grumpy at them and told them to shut it down. Not the best hotel stay and for $250/nt a BIG DISAPPOINTMENT!

Posted by , from Bellingham, WA on Nov 20, 2017

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Comment from Hotel Management

Nov 29, 2017 by Ashley McFarland

Thank you for your review and for sharing your experience with the Expedia community. Our apologies for the elevator wait times and for the guest room noise during your stay. We are just wrapping up an elevator modernization project so that all of our elevators are running at optimal speeds with the latest technology. We are also getting ready to undergo a full-scale, floor to ceiling lobby renovation that will transform the overall guest experience. We do hope we have another opportunity to host you in the future so that we can improve upon your recent visit. Thanks again.

4 out of 5

Very helpful conicerge

Cons: I love dogs but don't want to hear them bark.
Location: The Chihuly Museum is a must! Senior citizens should be aware that the first Friday of each month is free entrance to the marvelous SAM.
Judy was full of good suggestions both about Seattle and other travel tips. I also liked the proximity of the hotel to the main attractions of Seattle attractions.,

Posted by , from Pleasant Valley, New York on Jun 11, 2017

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Comment from Hotel Management

Jun 14, 2017 by Alison

Thank you for your review! We are delighted you enjoyed your stay and were able to explore Seattle from our prime downtown location. We are further glad our staff was friendly and helpful. We can't wait to welcome you back again soon!

5 out of 5

Great hotel near everything

Very nice hotel with large comfortable public space, convenient snack shop for breakfast. Half block walk to monorail to Seattle Place and 4 blocks to Public Market. King room spacious and luxiourious.

Posted by , from NC on May 27, 2017

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Comment from Hotel Management

May 30, 2017 by Alison

Thank you for your review! We are delighted to hear you had a great stay at The Westin. We are further glad you enjoyed our prime downtown location while in Seattle. We hope to welcome you back again soon!

1 out of 5

Really disappointing.

Pros: The location and the brand name.
Cons: Staff training - they work in hospitality, it should be reflected. Room cleanliness requires either more time or more staff.
Location: Located in the centre of downtown. Within walking distance to the Pike Place Market, harbor and shopping. Quick cab-ride away from the Space Needle.
Staff appeared inconvenienced during check-in, I did not feel like a guest. Serious cleanliness issues and obnoxious restaurant staff.

Posted by on May 23, 2017

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Comment from Hotel Management

May 25, 2017 by Alison

Thank you for taking the time to share your experience. Our sincerest apologies that our service was not up to our usual Westin standard during your stay. We will be sure to share your feedback with our team. We are glad to hear that you enjoyed our downtown location while in Seattle. We hope to have the opportunity to welcome you back and provide you with a true Westin experience.

2 out of 5

Not what I expected

The front desk and concierge were best part of the stay. The pool area was littered with dirty towels and no hot tub. The room had wallcovering coming off walls and when asked for room supplies the staff never returned as promised. I will take my business elsewhere.

Posted by on Feb 21, 2017

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Comment from Hotel Management

Mar 17, 2017 by Ashley McFarland, Marketing Manager

Thank you for taking the time to review your stay with us at The Westin Seattle. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the pool area and the lack of follow through on our end. We have shared your feedback with the appropriate hotel teams to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Seattle.

5 out of 5

Great hotel!

Location: Great location, steps away from the Public Market, a block away from the monorail that takes you to the Seattle Center.
Thank you so much for such a great stay. The hotel staff made a difference. Oscar, in the Burger Bistrot, was a great treat! Thank you Oscar!

Posted by on Jan 9, 2017

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Comment from Hotel Management

Jan 11, 2017 by Alison

Thank you for your review! We are delighted to hear you enjoyed your stay and were able to take advantage of our prime downtown Seattle location. We are further glad you enjoyed your meal at Relish and that our staff was friendly and helpful. We hope to welcome you back again soon!

4 out of 5

Ringing the new year

Overall, my one night stay was great. What a place to ring in the new year, thanks.

Posted by on Jan 3, 2017

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Comment from Hotel Management

Jan 5, 2017 by Alison

Thank you for your review! We are glad to hear you enjoyed your stay over the New Year's holiday. See you next time you're in the Emerald City!

About the The Westin Seattle

Location 1900 5th Ave, Seattle, WA 98101

Property Features

The Westin Seattle offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-friendly The Westin Seattle. Parking is available for a fee. This 4-star Seattle hotel is smoke free.

  • 891 guestrooms or units
  • 47 levels
  • 2 buildings
  • 2 bars or lounges
  • 29 conference rooms
  • Dining venue
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Seattle, WA (SEA-Seattle - Tacoma Intl.) (23.4 km / 14.6 mi)
  • Train station: Seattle King Street Station (2.3 km / 1.4 mi)
  • Metro station: Westlake Ave Hub Station (0.1 km / 0 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Seattle offers 891 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This Seattle hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Relish Burger Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Lobby Bar - This lobby lounge specializes in American cuisine and serves light fare only.

24-hour room service is available.

Nearby Activities

This Seattle hotel offers an indoor splash pool and two 24-hour fitness rooms equipped with free weights, treadmills, exercise bikes, stair machines, and strength-training machines.

The hotel is six blocks from the Seattle waterfront area, where sailing, scenic cruises, and fishing excursions are available (surcharge).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Sailing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.00 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 80 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 8.95 per night (rates may vary)
  • Self parking fee: USD 47 per night (in/out privileges)
  • Valet parking fee: USD 58.00 per day (in/out privileges)
  • Refrigerator fee: USD 10 per day
  • Rollaway bed fee: USD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Seattle Westin
  • Westin Hotel Seattle
  • Westin Seattle
  • Westin Seattle Hotel
  • Westin Hotel
  • The Westin Hotel Seattle Wa
  • The Westin Seattle Hotel Seattle

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.