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Pelicano Inn Playa del Carmen - Beachfront Hotel

Property class: 3
3-star beachfront hotel near Playa del Carmen Main Beach, connected to a shopping center

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Photo gallery for Pelicano Inn Playa del Carmen - Beachfront Hotel

Exterior
Standard Room, 2 Double Beds, Oceanfront | Minibar, in-room safe, bed sheets
Courtyard
Honeymoon Room with Jacuzzi and Terrace | Terrace/patio
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Calle 8 Norte entre 5a Avenida, Y Zona Maritima, Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Central Square
    ‪5 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room - Garden View

Standard Room - Garden View | View from room

Standard Room - Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 190 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Oceanfront

Standard Room, 2 Double Beds, Oceanfront | Minibar, in-room safe, bed sheets

Standard Room, 2 Double Beds, Oceanfront

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | In-room business center

Standard Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room with Jacuzzi and Terrace

Honeymoon Room with Jacuzzi and Terrace | Minibar, in-room safe, bed sheets

Honeymoon Room with Jacuzzi and Terrace

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, bed sheets

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, bed sheets

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(11 reviews)
  • Garden view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Balcony

Garden Balcony | Minibar, in-room safe, bed sheets

Garden Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Ocean view Junior Suite

  • Partial ocean view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

On the beach.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Frida Kahlo Museum and 3D Museum of Wonders are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Central Square - 5 min walk - 0.3 miles
  • Mamitas Beach - 9 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬2 min walk
  • ‪Fah Restaurant Bar - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mi Jardin Secreto - ‬2 min walk
  • ‪Restaurante Tropical - ‬1 min walk

About this property

Pelicano Inn Playa del Carmen - Beachfront Hotel

3-star beachfront hotel near Playa del Carmen Main Beach, connected to a shopping center
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace.

This 3-star Playa del Carmen hotel is smoke free.

  • 40 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 1990
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Pelicano Inn Playa del Carmen - Beachfront Hotel offers 40 air-conditioned accommodations with minibars and safes. Smart televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and change of towels can be requested.

Similar properties

Outdoor pool, pool umbrellas, sun loungers
Playa Palms Beach Hotel
Downtown Playa del Carmen
  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 1,803 reviews
$61 nightly
The price is $78
Apr 18 - Apr 19
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free beach club

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch smart TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 5)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Pelicano Inn
Hotel Pelicano Inn Playa del Carmen
Pelicano Playa del Carmen
Hotel Pelicano Inn
Pelicano Del Carmen Beachfront
Pelicano Inn Playa del Carmen Beachfront Hotel
Pelicano Inn Playa del Carmen - Beachfront Hotel Hotel

Frequently asked questions

How close is Pelicano Inn Playa del Carmen - Beachfront Hotel to the airport?

Pelicano Inn Playa del Carmen - Beachfront Hotel is 22.1 mi (256-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Pelicano Inn Playa del Carmen - Beachfront Hotel?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Pelicano Inn Playa del Carmen - Beachfront Hotel on May 1, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pelicano Inn Playa del Carmen - Beachfront Hotel have an airport shuttle?

Pelicano Inn Playa del Carmen - Beachfront Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 65 per vehicle, one-way.

How close is Pelicano Inn Playa del Carmen - Beachfront Hotel to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Pelicano Inn Playa del Carmen - Beachfront Hotel offer free breakfast?

Free breakfast isn’t offered at Pelicano Inn Playa del Carmen - Beachfront Hotel, but cooked-to-order breakfast is offered for a fee of between USD 10 and 20 for adults, USD 10 and 20 for children. It's available every day from 8:00 AM to 11:30 AM.

Is there a casino at Pelicano Inn Playa del Carmen - Beachfront Hotel?

No, there is no casino at this hotel, but Riviera Gran Casino (5-min walk) is nearby.

What time is check-in at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Pelicano Inn Playa del Carmen - Beachfront Hotel?

Free parking is not available at this hotel.

Does Pelicano Inn Playa del Carmen - Beachfront Hotel have a pool?

Pelicano Inn Playa del Carmen - Beachfront Hotel does not have a pool.

Does Pelicano Inn Playa del Carmen - Beachfront Hotel have a restaurant?

Pelicano Inn Playa del Carmen - Beachfront Hotel is home to Pelicano Inn, which features ocean views, a beachfront location, and al fresco dining.

Does Pelicano Inn Playa del Carmen - Beachfront Hotel have a spa?

There are no spa services available at this hotel.

How close is Pelicano Inn Playa del Carmen - Beachfront Hotel to downtown Playa del Carmen?

Pelicano Inn Playa del Carmen - Beachfront Hotel is 0.3 mi away from Playa del Carmen.

Pelicano Inn Playa del Carmen - Beachfront Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 166 out of 371 reviews
Rating 8 - Good. 118 out of 371 reviews
Rating 6 - Okay. 53 out of 371 reviews
Rating 4 - Poor. 20 out of 371 reviews
Rating 2 - Terrible. 14 out of 371 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Harold

Traveled with partner
Disliked: Amenities
Oceanfront room beautiful, included breakfast we paid extra for had good selection of dishes but usually brought out cold (often left sitting at kitchen for 10 minutes), coffee almost undrinkable as was the one glass of "orange juice" (watered down Tang?). Very poor wifi at beach side of hotel until they added another extender, worked well last 2 days of our trip.
Stayed 10 nights in Dec 2025

6/10 Okay

Mark

Location and hotel are great, beds aren’t comfortable,,staff is slow to respond and checkin typical Mexico with 10 minutes of paperwork to sign
Stayed 1 night in Dec 2025

10/10 Excellent

Christina, Fort Macleod

Liked: Cleanliness, amenities, property conditions & facilities
The entire property is spectacular. Staff, location, food, staff, beach and rooms, check in and check out faultless. This was my 5th stay and it just keeps getting better.
Stayed 14 nights in Dec 2025

8/10 Good

Lori Gail

Stayed 7 nights in Sep 2025

10/10 Excellent

Christina

Stayed 4 nights in Dec 2025

10/10 Excellent

Anjuli

Stayed 4 nights in Dec 2025

4/10 Poor

Pamela

Liked: Staff & service
Disliked: Cleanliness, amenities
Good: on beach, WiFi worked, air conditioning worked and there was hot water in shower Bad: no TV, sheets on bed were stained ( but supposedly clean, I guess they don’t use bleach), No BLANKETS, just sheets, No black out curtains, Outside noise was very loud in room, and I asked if we could move to another room, and they said nothing was available. No hair dryer, Made to order breakfast was not made to my order since they did not understand English well enough. They told us we would also have bread, but the size of buns were barely larger than the jam samples. Our second morning there was a cockroach lying upside down on the floor wiggling its legs, so we flushed it down the toilet. You cannot flush toilet paper down toilet ( yes I know it is Mexico, but other resorts you can flush toilet paper down).
Stains on sheets
Buns at breakfast
Stayed 6 nights in Nov 2025

10/10 Excellent

Karol

Liked: Cleanliness, amenities, property conditions & facilities
All great
Stayed 4 nights in Dec 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I've stayed here a few times, theres a reason I keep coming back. Great location on the beach.
Stayed 4 nights in Oct 2025

8/10 Good

Patti

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Short on linen / wash clothes most days. Beach side sunning excellent. Restaurant service was great.
Stayed 6 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Opp
Stayed 2 nights in Nov 2025

10/10 Excellent

Jiri

Stayed 2 nights in Oct 2025

10/10 Excellent

Karol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything excelent
Stayed 2 nights in Oct 2025

10/10 Excellent

Jair, Murfreesboro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 8 nights in Oct 2025

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, amenities
Clean and comfortable rooms
Stayed 8 nights in Oct 2025

8/10 Good

clifford

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
wonderful breakfast at the beach...gratis!!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Karol

Liked: Cleanliness, amenities, property conditions & facilities
Yes alll great
Stayed 8 nights in Oct 2025

10/10 Excellent

Karol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

dawn

🇨🇦 Solo senior single. Room was spotless. Water in the shower was hot. I appreciated the staff’s kindness and willingness to problem solve, as opposed to passing judgment, when I lost my key or any requests that were made. Appreciated the included breakfasts and servers recommendations. The staff worked as a team to make you feel at home.
Stayed 5 nights in Oct 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Yanice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pelicano Inn is a great place to stay. The staff is awesome! The room was spacious, did not have ocean view, but we were close enough to the ocean and would go up to the gym and have the whole terrace to watch the ocean. The ocean was not clear, but we would see it clearing up everyday... in a couple of weeks it should be zargazo free. The breakfast was awesome! Isaac is a great server! Place is very well situated. In the middle of everything, but also quiet enough to have a good night sleep. Everything is walking distance. It is not a luxurious hotel, but it is a great one! It was the Perfect Place for our couple's getaway.
Zargazo Cleanup
Stayed 7 nights in Oct 2025

10/10 Excellent

Olga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the second time and love it so much, reasonable price for nice hotel, staff is very friendly, the breakfast is excellent, beach beside. Thanks!
Stayed 4 nights in Oct 2025

8/10 Good

Regina

Liked: Cleanliness, staff & service
Old property needs updating but clean and in a great location
Stayed 8 nights in Sep 2025

8/10 Good

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really lovely. Great location, beach is beautiful even with the rocky sections. Food was amazing. Staff was friendly and attentive. Only issue was the wifi went out a few times, but otherwise we loved our stay there.
Sunrise view from the beach
Delicious breakfast. Those enchiladas suizas are just amazing!
The delicious bread too. Can't forget that.
Stayed 5 nights in Oct 2025

2/10 Terrible

Nancy

Traveled with family and small children, Traveled with family
Disliked: Amenities
This hotel says they offer shuttle service however when I reserved and tried over 50 times to call them to make a reservation for shuttle all my calls went unanswered. I went into panic since it was my first time at playa and was really looking for a hotel with shuttle so that I could feel safer. I had to cancel my reservation to try and find another hotel that could answer and did not receive my money back either.
Stayed 1 night in Sep 2025