Westgate Resort, nice place to visit
Posted Jan 27, 2016
We arrived at approximately 9:30pm, and the staff was very friendly. When we signed in, we were told that the next morning there was going to be a owner's breakfast and we could attend. At the owner's breakfast we would given a tour of the property and shown around. I was very interested in doing such and agreed readily. The next day, when we showed up for the breakfast, we were provided something between a simple continental breakfast and buffet. Sadly, the breakfast did not have any non-pork products, which being Jewish, was disappointing. Instead of a tour of the residence, we were assigned a salesperson, who doing our breakfast kept trying to convince us to buy a timeshare. I found it ludicrous to want to buy a timeshare without even seeing the property, which I explained to the salesperson. After all, we had not arrived until almost ten, and had risen to have breakfast, we had not even seen anything of the property except our room and the hotel lobby. So, for two hours of constant sales pitches, and a tad of ingestion from a ruined breakfast that we could not enjoy, we finally left.
My biggest complaint is the hard sell for timeshares. I had not purchased my trip via their special timeshare, thus I truly did not feel the arm twisting approach was deserved. There are several things I enjoyed about the hotel, which I shall go over later. The staff is very polite and attentive, if ever if there was anything I needed for my room, they got it promptly.
Comment from Hotel Management
May 20, 2016 by Westgate Customercare, Hotel Management
Thank you for taking the time from your busy schedule to share such positive feedback. We look forward to serving you in the future.