4.4 out of 5

"They need to replace the hide a bed. The cushion falls off and is very uncomfortable. " More

By a verified traveler on Sat 08 Jul 2017

Enter dates to see availability

Hotel Description

A family-friendly stay in Orlando awaits you at Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort. You'll be within a 5-minute walk of Lake Buena Vista Factory Stores and 3.3 km (2 mi) from Museum of Military History. Highlights at this condo resort include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

Flat-screen TVs with cable channels are featured in all 475 condos, and you can enjoy washers/dryers, free WiFi, and 2 bathrooms. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Premium linens welcome you to a good night's rest, and other nice touches include jetted tubs and free toiletries. Furnished balconies, living rooms, and dining areas are also available.

A day of pampering at Reflections Spa-Salon can include massages, aromatherapy, and hydrotherapy along with access to the sauna and spa tub. Frankie Farrell's Irish P serves Irish cuisine and is open for lunch and dinner. With 2 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the condo resort. Enjoy the 24-hour fitness center, kids' club, and waterslide. Business travelers can take advantage of a 24-hour business center and a meeting room. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Cooked-to-order breakfast is available daily. There's also free self parking, along with the convenience of a theme park shuttle.

Attractions within a 15-minute drive of this 4-star Orlando condo resort include Aquatica and Discovery Cove.

Suite, 2 Bedrooms, Balcony

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Suite, 3 Bedrooms, Balcony

Bed Count 2 King Beds Maximum Occupancy 10 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 3 Bedrooms, 3 Bath

Bed Count 2 King Beds Maximum Occupancy 10 Max

3 Bedroom Suite, Fireworks View

Bed Count 2 King Beds Maximum Occupancy 8 Max

Suite, 2 Bedrooms, Fireworks View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort ratings based on 240 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Great place

They need to replace the hide a bed. The cushion falls off and is very uncomfortable.

Posted by on Jul 8, 2017

Was this review helpful to you?
Comment from Hotel Management

Jul 20, 2017 by Trish

Thank you so much for your great review, we are so happy you had such a great stay with us! Thank you for the comment regarding the sofa bed, I will be sure to pass this onto our chief engineer for further review! We hope to see you again soon!

4 out of 5

Nice hotel but the bed sucks

We were at the resort from June 25 - July 2. The room was clean and spacious. However, the bed was hard and the bedding was quite thin. We loved the jacuzzi tub and the seperate bedroom for the kids. Overall our hotel experience was good.

Posted by on Jul 3, 2017

Was this review helpful to you?
Comment from Hotel Management

Jul 7, 2017 by Trish

Thank you for taking the time to share your feedback with us! We are so glad you enjoyed the resort, but sorry to hear you did not enjoy the bedding. We are in the process of updating mattresses and linen, so we hope you return to enjoy these with us soon!

5 out of 5
Beautiful Resort. Kids had a blast. Very clean.

Posted by , from Ct on Jul 1, 2017

Was this review helpful to you?
Comment from Hotel Management

Jul 7, 2017 by Trish

Hi Jen! We are so happy to hear you and your family had such a lovely stay with us, and we are even more happy to know you found the property to be very clean, thank you for sharing that! We hope to have you return again soon!

4 out of 5
The room was great, the staff was friendly... wish we would have known that housekeeping is not automatic...you have to request housekeeping services 1 day in advance.

Posted by on Jun 30, 2017

Was this review helpful to you?
Comment from Hotel Management

Jul 7, 2017 by Trish

Thank you very much for this great review! We are so glad to hear you had a great stay, and we will be working with your booking agent to ensure the proper rules of the property such as self service housekeeping is being displayed properly. We hope to see you again!

5 out of 5
The hotel was excellent...specially the attention that Tris took to help us find a room. I will recommend, and attempt to stay here again in the future.

Posted by on Jun 29, 2017

Was this review helpful to you?
Comment from Hotel Management

Jul 7, 2017 by Josh

Thank you so much for this fantastic review! We will be sure to pass on your words to Trish, and we look forward to your return!

2 out of 5

Dirty but close to Disney world

Obvious stains on bedding! Dirty bandaids on floor! Broken dishwasher and rusty washer! Landscape poorly maintained Hotel staff is nice.

Posted by on May 17, 2017

Was this review helpful to you?
Comment from Hotel Management

May 21, 2017 by Trish

Thank you very much for taking the time to share your feedback with us! I am so glad to hear you found the staff friendly, but am sorry to know you had issues within your room. Please know that I have already forwarded this to our housekeeping management so they can review this with their teams. Thank you for making us aware!

5 out of 5

Nice hotel

Clean comfortable and affordable. Great value. Only con I would say is there is terrible wifi. Terrible cell service to so was unable to really use my cell while at the hotel.

Posted by , from Harrison, Arkansas on May 17, 2017

Was this review helpful to you?
Comment from Hotel Management

May 21, 2017 by Trish

Hi Jennifer! Thank you so much for the great review! We are very happy to hear you had such a great stay and found the rooms to be clean and comfortable! However I am very sorry to hear about the Wi-Fi and cell service reception, this will definitely be passed onto to our Wi-Fi company that we are using for further review. We hope to host you all again soon!

4 out of 5

nice place to stay for a family vacation

Pros: close to Disney and outlet mall...staff were very nice and helpful
Cons: make both bathrooms handicap friendly in the handicap suites...ie install security bars in the extra bathroom so that both bathrooms might be used
Location: lots of shopping nearby...
there were 7 in our family. we stayed in a 3 bedroom 2 bath unit that accommodated us nicely. we needed a handicapped unit as my sister is handicapped.everything in the unit was set up for persons in a wheelchair...staff were very helpful...

Posted by on Mar 24, 2017

Was this review helpful to you?
Comment from Hotel Management

Mar 28, 2017 by Guest Relations Manager

Thank you very much for your review. We are glad to hear that you enjoyed the close location and found our staff to be very helpful. We look forward to welcoming you back! Best, Kristina Social Media Concierge

5 out of 5

Great place with not so comfy beds

The resort was amazing! I couldn't have asked for better staff and a cleaner room. The pool was a blast for the whole family. Loved the fact they had options when it came to restaurants on site. Walmart is right down the road, it made things convenient. We stayed in building 3 and it was pretty centrally located between everything. There was plenty of parking however if you stroll in past midnight you will have to Street park. The beds, oh the beds... each person is different; however, my husband and I both enjoy a soft bed. If you enjoy a soft bed like us, you will not enjoy the beds here. They were hard as a rock. My children also complained about the beds, and my children can sleep anywhere! Thst is the only complaint I had. It is very close to Disney, if that is what you are after. Even though the beds were not comfortable we will be visiting again!

Posted by , from S on Mar 16, 2017

Was this review helpful to you?
Comment from Hotel Management

Mar 20, 2017 by Guest Relations Manager

Hi Christi, Thank you so much for your 5-star review. We are very happy to hear that our staff impressed you and had an amazing stay. We hope that we can host you again! Best, Kristina Social Media Concierge

3 out of 5

A bit disappointed

Sinks were clogged. Whirlpool tub did not work. Toilet paper holder broken. Food under the furniture from last guest. Very limited shuttle service to Disney. Stained bed covers . Reported the issues nothing fixed while we were there. Not worth the price we paid

Posted by , from Mn on Mar 12, 2017

Was this review helpful to you?
Comment from Hotel Management

Apr 13, 2017 by Guest Relations Manager

Thank you for the review. We apologize that we couldn’t meet your expectations and we will relay your comments to our management team for immediate correction of the issues mentioned in your post. We sincerely hope you would choose us again on your next trip and allow us to gain your trust back by showing an outstanding hospitality. Best, Kristina Social Media Concierge

About the Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort

Location 8113 Resort Village Drive, Orlando, FL 32821

Property Features

Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. There are 11 meeting rooms available. Spa services, a terrace, and a children's club are also featured at the family-friendly Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort. Free self parking is available. This 4-star Orlando condominium resort is smoke free.

  • 475 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Coffee shop
  • Kid's club (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Waterslide
  • Separate living room
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (29.3 km / 18.2 mi)
  • Property shuttles: Theme park shuttle
  • Parking: Free self parking

Room Amenities

Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort offers 475 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Rooms open to furnished balconies. Accommodations offer separate living rooms. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Accommodations at this 4-star condominium resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Jetted tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort has 2 restaurants serving breakfast, lunch, and dinner.

Lani's Luau - This cafe specializes in American cuisine and serves lunch and dinner.

Nearby Activities

Lake Buena Vista Resort Village and Spa offers two swimming pools and fitness center.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Spa Services

The on-site hotel Reflections Spa & Salon offers a selection of body/beauty treatments (reservations required). There are 10 treatments rooms, including couples’ treatment rooms, a spa tub and sauna. Treatments include massage and aromatherapy and hydrotherapy. There is a spa boutique and an array of hair care, nail and skin treatments available.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is 21

Special check-in instructions:

Daily housekeeping is not available at this property. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay
  • Resort fee: USD 12.95 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Fitness center access
  • Shuttle service
  • Internet access
  • Phone calls
  • In-room safe
  • Self parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.95 and USD 16.95 per person (approximately)
  • Cleaning/housekeeping/linens are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the condominium resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Promotions

USD 100 off 2 Universal Orlando® Multi-Visit Tickets

Book a stay in any room or rate plan for travel January 18 - December 31, 2017 and guests receive USD 100 off the purchase of 2 Universal Orlando 4 Day multi-visit admission tickets. Each Universal Orlando 4 Day Park to Park ticket entitles guest park-to-park admission to Universal Studios Florida®, Universal's Islands of Adventure®, and access to select club venues in Universal CityWalk® for any 4 days, during a 7 day period starting from day of first use.


Guests must purchase tickets at the Local Expert concierge desk in the lobby. Discount is off the standard rates charged by Local Expert concierge desk. Additional tickets may be purchased at the non-promotional rate. Each Universal Orlando 4 Day Park to Park ticket entitles guest park-to-park admission to Universal Studios Florida®, and Universal's Islands of Adventure®, and access to select club venues in Universal CityWalk® for any 4 days, during a 7 day period - starting from day of first use. Tickets must be purchased between January 18, 2017 and December 31, 2017 from the Local Expert desk in the lobby. Tickets are for the sole use of hotel guests and may not be traded or sold. No refunds for any unused or partially used tickets. Improper use of tickets constitutes fraud. Offer subject to availability. Full details at check-in. Other restrictions may apply.

25% Off Shows in Orlando

Book a stay now - January 31, 2018 for travel during the same period and receive 25% off the purchase of show tickets.


Guests must purchase tickets at the Local Expert concierge desk in the lobby. Discount is off the standard rates charged by Local Expert concierge desk. Show tickets must be purchased by January 31, 2018 for redemption by February 28, 2018. A maximum of 2 tickets per show may be purchased using this offer. Offer is only valid for shows in Orlando carried by Local Expert concierge desk. Additional tickets may be purchased at the regular retail rate. Taxes are included. Admission to theme park is not included in this offer. Parking is not included. No refunds for any unused or partially used tickets. Show tickets are non-transferable, non-refundable, not for re-sale, void if altered, will not be replaced if lost or stolen and may be confiscated without restitution for misuse. No refunds for any unused or partially used show tickets. Improper use constitutes fraud. Offer subject to availability. Other restrictions may apply. See specific show information for more details.