Ratings based on 3,321 Guest Reviews

Hear it directly from our travelers
4.2 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
Recommended
for Everyone
by A traveler

Best Place ever

Posted Jan 17, 2017
The stay at Blue Heron was beautiful. The staff was nice, property was clean , the room had a beautiful view. The pools and hot tub were clean and refreshing. We were able to see Disney fireworks from our room and the moon was just beautiful.
Comment from Hotel Management
Feb 13, 2017 by Guest Relations, Hotel Management
Thank you once again for choosing our resort and we hope to welcome We are so happy to hear that you enjoyed the friendly guest service provided by our front office team as well. We are also thrilled that you and your family enjoyed our pool area. Certainly, there is nothing better than to relax by our beautiful pool after a long day at the parks. Please give us a call the next time your travels bring you to Orlando!!
5 out of 5
by A traveler

Posted Nov 27, 2016 on Hotels
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Thank you for the 5 Stars!
5 out of 5
by A traveler

Espaçoso e bem equipado

Posted Nov 24, 2016 on Hotels
Apartamento bastante espaçoso e bem equipado. Surpreendeu pela comodidade e pela bela vista do lago. Fiquei no último andar e de lá era possível apreciar Downtown Disney. Ideal para famílias, próximo ao Outlet, restaurantes, lanchonetes, farmácia. Fácil acesso aos parques.
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Thank you so much for such nice comments regarding your recent visit to our hotel. We are always striving to make your stay special. The ultimate compliment will be your return. We look forward to that special day .
5 out of 5
Recommended
for Everyone
by A traveler from Mississippi

Lots of room

Posted Nov 24, 2016 on Expedia
Lots of room compared to a hotel or Disney resort. It was just like a condo at the beach!
Comment from Hotel Management
Nov 28, 2016 by Guest Relations , Hotel Management
Thank you for your comments. Nice to know you enjoyed our large family suites. We hope you return in the future.
3 out of 5
by A traveler

Loved our view

Posted Nov 23, 2016 on Hotels
The room was great and great view, needs some things to be updated like the carpet and some of the flooring was coming up. Loved the board walk they had too.
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
We do apologize that we weren't able to meet your expectations during your last stay with us. We do, however, appreciate the feedback provided so that we can improve our service moving forward. Please give us another try!
5 out of 5
by A traveler

Posted Nov 23, 2016 on Hotels
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Thank you for the 5 Stars !!
4 out of 5
by A traveler

Posted Nov 22, 2016 on Hotels
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Thank you for the 4 Stars!
5 out of 5
by A traveler

Posted Nov 21, 2016 on Hotels
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
Thank you for the 5 Star Review!!
5 out of 5
by A traveler

Posted Nov 21, 2016 on Hotels
Amazing they even decorated the room for my daughters birthday thank u zulika and suzan!!!!!!!
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
It is such a pleasure to know that we’ve exceeded your expectations! We appreciate you taking the time to write a review following your stay with us. Thank you for sharing how friendly and helpful you found our staff members to be throughout your holiday. Thank you for making us a part of your family vacation to Orlando and we hope that you will have the chance to visit us again soon.
4 out of 5
Recommended
for Everyone
by A traveler from US

Awesome views, great pool area

Posted Nov 21, 2016 on Expedia
We enjoyed our stay only complaint was water pressure in shower was not good
Comment from Hotel Management
Nov 28, 2016 by Guest Relations, Hotel Management
Thank you for sharing your feedback. We are sorry to learn that the water pressure was an issue. I do hope the desk was able to send someone to correct it. We'd be delighted to be your host again and hope you will return soon!