6/10 Okay
Melissa
Traveled with pets, Traveled with family
Jul 16, 2024
Disliked: Cleanliness, amenities
First, I will state that this property is very close to the Universal theme parks so if one is looking to stay there, that is definitely convenient, plus there are a lot of dining and shopping options in the area. Also, there is a decent amount of space for a group, as there are three bedrooms. However, there are some updates that need to be made to the property. One day, I could not get the washing machine to run. I texted the number provided, which was the preferred method, but never received a response, but I was eventually able to figure out the washing machine so I let it go. The next day, the toilet in the bathroom would not flush. This was in addition to the sink not draining (which I was dealing with) and the shower draining very slowly. This time I called the number and someone did answer and come to look at the issue. However, the problem could not be fixed that day. Also, that same morning when I woke up, there were several small flies dead all along the one bedroom, including in my suitcase, which I had closed, but not zipped. My party could not remain in a house that only had one bathroom as that would not work for us, so we had to leave and get a hotel. I did get a text from an unknown number the following day that may have been related about a septic tank, but the person never identified themselves so I am not sure if that was for the house and if it got fixed. I was not offered any discount for any inconvenience either.
Melissa
Stayed 5 nights in Jul 2024