"Have already completed this not happy with travelocity at all at this time " More

By a verified traveler on Sun 24 Sep 2017

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Hotel Description

A family-friendly stay in Honolulu awaits you at Alohilani Resort Waikiki Beach. You'll be 0.7 km (0.4 mi) from Honolulu Zoo. Highlights at this beach resort include in-room free WiFi, furnished balconies, and LCD TVs.

You can enjoy cable TV, coffee/tea makers, and free local calls, featured in all 837 rooms. Additionally, refrigerators, safes, and hair dryers are available.

The restaurant, Lychee Restaurant, is open for breakfast. 22000 square feet (2044 square meters) of event facilities include 6 meeting rooms, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, concierge services, and a 24-hour front desk. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

With a stay at this 5-star Waikiki resort, you'll be 1.1 km (0.7 mi) from Waikiki Aquarium and 4 km (2.5 mi) from Diamond Head.

Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Queen Beds, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Alohilani Resort Waikiki Beach ratings based on 81 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5
Have already completed this not happy with travelocity at all at this time

Posted by on Sep 24, 2017

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5 out of 5

one of the best location in Waikiki

Pros: 1. Location, 2. Clean, renovated, and internet connected room. 3 Friendly staffs
Cons: 1. No laundry facility in the hotel, 2. Slow elevators in Beach building, 3. No clock in the room and only one trash bin in a bathroom
Location: I think one of the best locations in Waikiki for beach, dining, shopping, and people watching..
Check in (5/13/2017 - 5/19/2017) process was easy.. Stayed at ocean view room (1517) in the Beach building (15th floor, top is 17th) - Great view to the beach (you can see peoples who learn and enjoy swimming and surfing) from a sofa in the room and a balcony. The room has a small refrigerator and a safe box. The room was clean and renovated and the internet connection was good enough to watch various streaming services. Very good location - easy access to the beach, shopping, and many good dining places within a few minutes. No laundry in the hotel - Have to use outside one (3 minute walk from the hotel). The hotel was under construction in May 2017. The hotel was rated as 3 star and the lobby was smaller than typical Hilton or Marriott hotels but good enough to recommend to friends.

Posted by , from Northern VA on May 21, 2017

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3 out of 5

Construction Zone

The hotel lobby and ground floors are under daily construction.Under renovation. No pool at the hotel. Was told to use adjacent hotel. Loud and dusty. Get a higher up floor to avoid the noise. The renovated rooms are super clean and modern. Amazing view with large balcony. I was on the 38th floor and had no issues with the construction downstairs. The staff was top notch.

Posted by , from Los Angeles on May 11, 2017

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3 out of 5

Don't stay here right now....being remodeled!

We just returned home from Waikiki and it was an amazing trip, loved the island, the food, the beach, just not the hotel. Great location but they charge you for amenities when you check in and there aren't any. No pool on site, the fitness room is terrible, the buffet looks like it's in a dungeon, we spoke with one concierge about diamond head and she treated me like I was a child. Very bad all the way around, I'm sure it will be nice once they finish the remodel but for now stay away and don't let me even begin on the elevators...tragic!!! We were on the eleventh floor and had to take the stairs 60 percent of the time!!! On a position note the people at the front desk were amazing...i hope I get the names right (Andrea, Maria and Dave) thanks to them it wasn't a complete fail!!! Aloha!!

Posted by , from denver, co on Apr 20, 2017

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5 out of 5

great hotel to staycation

Pros: the view was so nice from the sea to the mountain.
Cons: had construction work being done but it was OK for me.
Location: right across from the beach and everything else in walking distance.
everyone was very nice and knew the job at hand, very professional I liked everything about my stay here

Posted by on Apr 17, 2017

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4 out of 5

Perfect Location to beach

Great stay, only one night in Waikiki. Easy access to shops and beach.

Posted by on Apr 2, 2017

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2 out of 5
Pros: Good location and good views.
Location: We were very disappointed in the international market place remodel to a high end retail outlet. The small stalls with local products seamed better
This hotel was under construction so was very noise during the nite and had very limited areas open in the daytime. The rate per day was the same as normal so we were disappointed.

Posted by , from Hawaii on Mar 12, 2017

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4 out of 5

"Ocan View" is really "Partial Ocean View"

Only 4 stars because we specifically booked and paid more for an "Ocean View" room thinking we'd get one that faces the ocean...Wrong...this was a "partial ocean view" and should have been listed as such. The room was on the side of the building, and if you cranked your head over the balcony, you saw the ocean. I had a better view of the construction going on below and other buildings with real "ocean view" rooms, than the actual ocean. We were only there for one night on our last night in Hawaii so I didn't waste my time with the busy front desk people trying to argue. We tried calling down for about 5 mins, but they were busy and never answered so we said we wouldn't make a big deal of it. CALL AHEAD OF TIME AND CONFIRM THAT THE OCEAN VIEW ACTUALLY FACES THE OCEAN AND NOT ON THE SIDE OF THE BUILDING. Other than that, the hotel is nice and close to everything, just wish I didn't pay more for the falsely advertised room.

Posted by , from Cincinnati, OH on Nov 28, 2016

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3 out of 5

Pacific beach

I have no complaints other than the elevator situation. Out of four elevators only two were operational. Given the amount of people staying in this hotel it was impossible to get up and down without waiting in line.

Posted by , from AR on Oct 2, 2016

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2 out of 5

Hotel is conveniently located near the beach.

In order to see the Partial OceanView, guest would have to be on the balcony. There was only 2 half working elevators for 39 floors and scores of people. Wait time for an elevator more than 5 minutes, up to 10 minutes. The pool area needs a lot of work, not inviting at all. A pool, jacuzzi & brokedown chairs - no umbrellas The air conditioning worked well, lots of hot water for showering and a very comfortable bed. The hotel reminded me of Circus Circus in Las Vegas (very run down) with the noted exceptions

Posted by , from Anaheim, CA on Sep 29, 2016

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Comment from Hotel Management

Nov 2, 2016 by Guest Experience Manager

Aloha MsG, We want all of our guests to have an enjoyable time at the Pacific Beach Hotel but we regret to learn that we were not able to deliver that experience to you on your recent stay with us. We agree that our pool is little dated but I am excited to share that our pool deck will be transforming to a whole new look and anxiously waiting to see the finalized product in 2017. We hope you will stay with us again once our transformation is completed so we could "WOW" you with the outcome. Thank you for your feedback. Mahalo, Eriko Ngo Guest Experience Manager

About the Alohilani Resort Waikiki Beach

Location 2490 Kalakaua Avenue, Honolulu, HI 96815

Renovations + Closures

The property will be renovating from 29 December 2016 to 29 December 2017 (completion date subject to change). The following areas are affected:

  • Dining venue
  • Exterior
  • Lobby
  • Spa tub
  • Swimming pool

The following facilities are closed seasonally each year. They will be closed from 22 June to 31 October:

  • Fitness facilities

During renovations, the resort will make every effort to minimize noise and disturbance.

Property Features

There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this resort measures 22000 square feet (2044 square meters). Tour/ticket assistance, multilingual staff, and concierge services are also featured at the family-friendly Alohilani Resort Waikiki Beach. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Honolulu resort is smoke free.

  • 837 guestrooms or units
  • 38 levels
  • 2 buildings
  • 6 conference rooms
  • 22000 sq ft of conference space
  • 2044 sq m of conference space
  • Built in 1971
  • Dining venue
  • Towels for the beach
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (17.5 km / 10.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Alohilani Resort Waikiki Beach offers 837 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. 49-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Honolulu resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2016.

  • Private balcony (furnished)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Lychee Restaurant - This restaurant serves breakfast only. Open daily.

Nearby Activities

A hotel-guest-only fitness center is complimentary for guests. Accessible with an active hotel guestroom key, guests can workout on treadmills, ellipticals, and stationary bicycles and enjoy a variety of weight machines and free weights.

A half-mile away (0.8 kilometers), Kapiolani Park has lighted tennis courts and a 3-mile (4.8 kilometer) jogging path. The popular 18-hole Ala Wai Golf Course is also a half-mile (0.8 kilometers) away.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

This property collects an hourly fee for late check-out. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 31.41 per accommodation, per night

The resort fee includes:

  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 35.00 and USD 35.00 for adults, USD 17.50 and USD 35.00 for children (approximately)
  • Self parking fee: USD 30.00 per day (in/out privileges)
  • Valet parking fee: USD 38.00 per day (in/out privileges)
  • A late check-out fee will be charged
  • In-room microwave fee: USD 50 per stay
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beach Pacific Hotel
  • Pacific Beach Honolulu
  • Alohilani Resort
  • Pacific Beach Hotel Honolulu
  • Pacific Beach
  • Hotel Pacific Beach
  • Pacific Beach Hotel At Waikiki
  • Pacific Beach Hotel Hawaii/Honolulu
  • Alohilani Waikiki Beach
  • Alohilani

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

Special Offer!
Book a stay in any room/rate category for travel anytime and receive the following:

  • Complimentary use of tennis courts, golf cages and putting green (equipment included)
  • Children 4 and under eat free at The Oceanarium Restaurant buffet with a paying adult
  • Eco-friendly logo water bottle, refillable at purified water stations throughout the hotel
Resort fee is not included in the overall room price and will be charged by the property at check-in or check-out. For more details, please contact the property using the information on the reservation confirmation received after booking. Valid anytime, subject to availability. Other restrictions may apply.