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4.0 out of 5

"Location is wonderful. The property itself has seen better days, though, seems like it could use some tender loving care. The staff was friendly and ... " More

By a verified traveler on Mon 24 May 2021

Hotel Description

3.5-star beach hotel near Magic Sands Beach

Oceanside stay

You'll find Hulihee Palace and Magic Sands Beach within 3 miles (5 km) of this hotel. Kahalu'u Beach Park and Kona Le'a Plantation are also within 6 miles (10 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this romantic hotel. Traveling on business? Take advantage of the free WiFi in public areas and onsite conference space. Relax with a drink at one of the 2 bars/lounges and enjoy the fitness center.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 436 guestrooms also offer free WiFi and balconies or patios. Flat-screen TVs come with cable channels, and other amenities include refrigerators and coffee/tea makers.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$250* Per night/room Jun 22 - Jun 23

Deluxe Room, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Kona Resort ratings based on 45 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royal Kona Resort

Everyone (16) Couples (11) Family (18)
4 out of 5

Posted by on May 27, 2021

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Comment from Hotel Management

Jun 7, 2021 by Zareena - Customer Satisfaction Team

Mahalo for your feedback!

4 out of 5
Location is wonderful. The property itself has seen better days, though, seems like it could use some tender loving care. The staff was friendly and helpful. Better sound insulation would be nice, as at night, the sound from the nightclub next door was enough to keep us awake in the bay tower.

Posted by on May 24, 2021

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Comment from Hotel Management

May 24, 2021 by Zareena - Customer Satisfaction Team

Mahalo for your feedback! We are working hard to improve the resort in all areas and appreciate your suggestion about the TLC needed. We hope that you had a lovely time in Kona and will join us again in the future!

5 out of 5
I wish our stay at this property had been longer. Dave, at check-in, was wonderful and treated us royally (pun intended). We booked ocean view and were upgraded to ocean front. Our parking was included, and he gave us a bottle of champagne with two plastic flutes because it was our anniversary. It was fabulous hearing the ocean waves all night. We were unable to get our sliding door to the balcony open until the morning after we checked in (figured out it was closed crooked, as there was a gap at the top and not the bottom. Once I figured that out, I pushed it closed hard to line it up, and was then able to open it.) So pics of the sunset and moon over the water the first night were taken through the glass, but still beautiful. Morning yoga was AMAZING. What a beautiful, peaceful place to get our zen on. The location was fantastic, with lots of shops and restaurants within walking distance. We would definitely stay here again, and longer next time.

Posted by on Apr 24, 2021

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Comment from Hotel Management

Apr 24, 2021 by Zareena - Customer Satisfaction Team

Mahalo for your feedback! We are delighted to read that you enjoyed your stay and that Dave provided great service. We love when guests take full advantage of all the resort has to offer. We hope to welcome you back on your next visit to the Big Island!

4 out of 5

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 29, 2021 by Zareena - Customer Satisfaction Team

Mahalo for your feedback!

4 out of 5

Posted by on Apr 17, 2021

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Comment from Hotel Management

Apr 27, 2021 by Zareena - Customer Satisfaction Team

Mahalo for your feedback!

5 out of 5
The property is spacious and beautiful. Didn't like that were no restaurants open on the property.

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 12, 2021 by Zareena - Customer Satisfaction Team

Mahalo for your feedback! We are delighted that you enjoyed our resort. We do not have the main restaurant open due to pandemic rules, but we do have outdoor dining available at the Mai Tai Bar. We hope to welcome you back again in the future!

2 out of 5
Reservation was for a king size bed and they gave us two standards with no option or reduction in price. All day traveling to be sleeping on a uncomfortable small bed not a good start to a vacation

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 12, 2021 by Zareena - Customer Satisfaction Team

Mahalo for your feedback! We are very sorry to read that you were unhappy with your accommodations. We do have on our website and listing that preferred bedding is subject to availability and not guaranteed. This is noted when you book and select your bedding preference. We are sorry for the misunderstanding and do hope that you had a wonderful time otherwise.

5 out of 5
Just a nice place to stay the night and the end of our trip. Food and drinks good or your in the heart of Kona where all the action is. Beautiful sunset

Posted by on Mar 22, 2020

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Comment from Hotel Management

Mar 23, 2020 by Zareena - Customer Satisfaction Team

Mahalo for your feedback! We are so happy to read that you enjoyed your stay and that our location was the perfect fir for your needs. Hopefully you can visit us again real soon!

3 out of 5
There was a lot of construction going on which was loud in the afternoon. A lot of the facility was torn up for construction. There was no room service nor a valet service. The hotel furniture in the room was battered and functioned poorly. The bathtub needed non-slick safety surfaces. The temperature of the shower varied constantly from too hot to too cold.

Posted by on Mar 12, 2020

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Comment from Hotel Management

Mar 13, 2020 by Zareena - Customer Satisfaction Team

Mahalo for your feedback! We are very sorry that the construction was disruptive during your stay and that there were some items that need to be replaced in your room. We are working hard to improve the resort and are in the process of refurbishing the rooms. We do hope that you will join us in the future to see our improvements.

4 out of 5

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 21, 2020 by Zareena - Customer Satisfaction Team

Mahalo for your feedback!

Property Features

Royal Kona Resort offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5400 square feet (502 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Royal Kona Resort. For a fee, parking is available. This 3.5-star Kailua-Kona hotel is smoke free.

  • 436 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 5400 sq ft of conference space
  • 502 sq m of conference space
  • Built in 1968
  • Dining venue
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kona, HI (KOA-Kona Intl. Airport (KOA) (15.3 km / 9.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Royal Kona Resort offers 436 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony or patio
  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Don The Beachcomber - This restaurant serves breakfast and dinner.

Don's Mai Tai Bar - This bar is located on the beach. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Lotus Center Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-130-995-4048-01

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is TA-130-995-4048-01. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - TA-130-995-4048-01
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 22.95 for adults and USD 12.50 for children (approximately)
  • Self parking fee: USD 18 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kona Resort
  • Kona Royal
  • Kona Royal Resort
  • Royal Kona
  • Royal Kona Resort
  • Royal Resort Kona
  • Royal Kona Resort Kailua-kona
  • Royal Kona Kailua-kona
  • Royal Kona Kailua
  • Royal Kona Resort Hotel
  • Royal Kona Hotel Kailua-kona
  • Royal Kona Resort Kailua-Kona
  • Royal Kona Resort Hotel Kailua-Kona
  • Royal Kona Resort Hawaii/kailua-kona

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.