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 Kailua-Kona •1 Room
 Kailua-Kona • 1 Room
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Royal Kona Resort

3.5-star property
75-5852 Alii Dr, Kailua-Kona, HI 1-855-201-7819
4.2 out of 5
Very good!
See all 70 travelocity Reviews

"Housekeeping has been great so far...thx " More

By a verified traveler on Fri 09 Jun 2023

Points Of Interest

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Hotel Description

3.5-star beach hotel near Mauna Kea Summit

Oceanside stay

You'll find Hulihee Palace and Mauna Kea Summit within 2 miles (3 km) of this hotel. Also, Magic Sands Beach is within 3 miles (5 km) and Kahalu'u Beach Park is within 6 miles (10 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Relax with a drink at one of the 2 bars/lounges and enjoy the gym.

Lagoon Tower Renovation Rate Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$199* Per night/room Jun 18 - Jun 19

Lagoon Tower Renovation Rate Oceanfront Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Lagoon Tower Renovation Rate Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room (Standard)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Kona Resort ratings based on 70 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royal Kona Resort

Everyone (30) Couples (17) Family (19)
5 out of 5
Housekeeping has been great so far...thx

Posted by on Jun 9, 2023

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5 out of 5
Nice place, easy access to restaurants and shopping.

Posted by , from Hayden on May 22, 2023

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Comment from Hotel Management

May 22, 2023 by Dale

Mahalo! We appreciate your positive feedback.

5 out of 5
Beautiful resort and right next to the main strip. The building is a bit old and not many outlets for all the technology items today. However, friendly staff and clean. I love the little private lagoon they have. Really safe if you have little children and you get to see many beautiful fish.

Posted by on May 11, 2023

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Comment from Hotel Management

May 11, 2023 by Dale

Aloha!! We appreciate your valuable feedback. We hope that you had a beautiful time and will keep us in mind on your next trip to Hawaii.

3 out of 5

Posted by on Apr 25, 2023

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Comment from Hotel Management

May 16, 2023 by Customer Satisfaction Team

Mahalo for your feedback!

2 out of 5
Liked: Location, view, staff seemed to at least try and resolve issues. Disliked: Unacceptable room conditions including cigarette and mildew smell, and leaking/flooding of room; unenforced smoking rules (at least four instances); noise, both general noise level and excessive ventilation banging/rattling from worn out/unmaintained equipment; required to pay for parking without guarantee of a spot. One the worst hotel experiences ever, and overpriced to boot.

Posted by , from San Diego on Apr 17, 2023

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Comment from Hotel Management

Apr 18, 2023 by Customer Satisfaction Team

Thank you for sharing your feedback. We are extremely sorry to read about your negative experience during your stay. We will address these issues with our management. We want to thank you for staying with us at the Royal Kona Resort, and that we hope you consider us again on your next visit to the Big Island.

1 out of 5

Posted by on Apr 1, 2023

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Comment from Hotel Management

Apr 21, 2023 by Customer Satisfaction Team

Mahalo for your feedback!

5 out of 5
Beautiful location on the water

Posted by on Mar 25, 2023

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Comment from Hotel Management

Mar 27, 2023 by Customer Satisfaction Team

Mahalo for your feedback!

5 out of 5
Excellent staff

Posted by , from Kingwood on Mar 7, 2023

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Comment from Hotel Management

Mar 7, 2023 by Customer Satisfaction Team

Mahalo for your feedback! We are delighted to read that our team provided excellent service during your stay. We want to thank you for joining us at the Royal Kona Resort, and that we hope to welcome you back again soon.

5 out of 5
The location was very convenient. I enjoyed being right on the water - the sunsets were beautiful!

Posted by on Feb 13, 2023

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Comment from Hotel Management

Feb 13, 2023 by Customer Satisfaction Team

Mahalo for your feedback! We are delighted to read that you enjoyed our wonderful location in Kailua-Kona. We would like to thank you for staying with us at the Royal Kona Resort, and that we hope to welcome you back again in the future!

3 out of 5

Posted by on Feb 3, 2023

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Comment from Hotel Management

Mar 6, 2023 by Customer Satisfaction Team

Thank you for sharing your feedback. We want to thank you for staying with us at the Royal Kona, and that we hope you consider us again when visiting the Big Island.

About the Royal Kona Resort

Location 75-5852 Alii Dr, Kailua-Kona, HI 96740

Renovations + Closures

The property will be renovating from November 21 2022 to October 31 2023 (completion date subject to change). The following areas are affected:

  • Exterior

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Royal Kona Resort offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Event space at this hotel measures 5400 square feet (502 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Royal Kona Resort. For a fee, parking is available. This 3.5-star Kailua-Kona hotel is smoke free.

  • 436 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 5400 sq ft of conference space
  • 502 sq m of conference space
  • Built in 1968
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Royal Kona Resort offers 436 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony or patio
  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Don The Beachcomber - This restaurant serves breakfast and dinner.

Don's Mai Tai Bar - This bar is located on the beach. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Tennis lessons on site
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Lotus Center Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-130-995-4048-01

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA-130-995-4048-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • State tax ID - TA-130-995-4048-01
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.95 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room safe
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 23.00 for adults and USD 13.50 for children
  • Secured self parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kona Resort
  • Kona Royal
  • Kona Royal Resort
  • Royal Kona
  • Royal Kona Resort
  • Royal Resort Kona
  • Royal Kona Resort Kailua-kona
  • Royal Kona Kailua-kona
  • Royal Kona Kailua
  • Royal Kona Resort Hotel
  • Royal Kona Hotel Kailua-kona
  • Royal Kona Resort Kailua-Kona
  • Royal Kona Resort Hotel Kailua-Kona
  • Royal Kona Resort Hawaii/kailua-kona

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.