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Waikiki Resort Hotel

3.5-star property
2460 Koa Avenue, Honolulu, HI 1-855-201-7819

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4.0 out of 5
Very good!
See all 26 Travelocity Reviews

"Customer service was great and room did not smell of mildew. Beds were comfortable! " More

By a verified traveler on Tue 14 Jan 2020

Points Of Interest

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Hotel Description

3.5-star hotel near International Market Place

Seaside stay

Within a 10-minute walk of this Waikiki hotel, you'll find International Market Place and Honolulu Zoo. Also, Royal Hawaiian Center is within half a mile (1 km) and Ala Moana Center is within 3 miles (5 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and an outdoor pool. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the free on-the-go breakfast each morning.

Free WiFi, lanais

Featuring conveniences like refrigerators and coffee/tea makers, the 275 guestrooms also offer free WiFi and LCD TVs with cable channels. Furnished lanais, DVD players, and free local calls are also available.

Signature Room, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Suite, 1 Bedroom, Mountain View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

City Room, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed with Sofa bed, Ocean View, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Waikiki Resort Hotel ratings based on 26 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Waikiki Resort Hotel

Everyone (17) Couples (2) Family (6)
5 out of 5
Customer service was great and room did not smell of mildew. Beds were comfortable!

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 23, 2020 by Kris

Thanks for the five-star feedback! We appreciate your support and would be honored to host you again.

4 out of 5
The room was very nice, there were strange noises possibly from pipes? Didn’t prevent us from sleeping though. Room was very clean, had dryer and iron/ironing board. Very close to the beach and easy to find, with parking onsite (for a fee). While there is limited parking in the underground garage, they have additional parking outside the hotel and there were always stalls available no matter time of day/night.

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 23, 2020 by Kris

Thank you for staying with us and taking the time to write such a detailed review. Overall, it sounds like you had a wonderful experience. It was a pleasure having you and we would love the opportunity to welcome you back.

5 out of 5
Close to ocean and a nice clean place. Price was right

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 12, 2019 by Kris

Thank you for the five-star rating! I'm so glad you had an amazing experience. Please come back and see us again soon. Mahalo

4 out of 5
I liked the location and staff who were extremely friendly and helpful. The rooms could use some maintenance and updating but were ok. Beds were a bit uncomfortable. Everything was clean and the staff is what made the experience great. They fixed our DVD problem quickly and we got coffee and towels delivered very fast. I would recommend this hotel to people and I would stay again. It is not high-end but they make you feel welcomed, loved, and comfortable. Leo the bell hop, Nancy at the front desk, and the concierge staff were amazing. If you have kids with you get the larger beds and rooms but this was perfect for me and my husband. The breakfast buffet was great and filled us up each morning. Thank you everyone for such a wonderful stay!

Posted by on Nov 5, 2019

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Comment from Hotel Management

Nov 20, 2019 by Kris

Thanks for the lovely review, MissB. It was a pleasure hosting you and your family and I sincerely hope you'll return to stay with us in the future. Mahalo

5 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by Kris

Mahalo for choosing Waikiki Resort Hotel. I'm so glad you had a wonderful experience. We look forward to welcoming you back many more times. Aloha

3 out of 5
We requested a handicap accessible room. The door was barely wide enough to get a wheelchair thru and there was barely enough room to turn around in the bathroom. The first shower chair that they gave us broke while my husband was sitting on it showering.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 16, 2019 by Kris

Aloha and mahalo for staying with us at Waikiki Resort. We appreciate your feedback. Please accept my sincere apology for the mix-up regarding your accessible room. We strive to provide each and every one of our guests will a comfortable and carefree stay. I can assure you that we take these matters seriously and will do everything in our power to ensure it doesn't happen again. Overall, I hope you had a pleasant experience in Waikiki and I sincerely hope you'll consider staying with us again in the future. Thank you once again.

2 out of 5
Rooms too small n old ,they really didnt tell us about the hotel what it had in it like what resturants or bars things like that.

Posted by on Sep 13, 2019

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Comment from Hotel Management

Sep 13, 2019 by Kris

Aloha and mahalo for staying with us at Waikiki Resort. I hope you enjoyed our wonderful location and friendly staff. I apologize if the room felt a bit small. Our rooms are actually average size for Waikiki. We also have spacious suites available which are great for families. Overall, I hope you enjoyed your time in Hawaii and I hope you'll consider staying with us again someday. Mahalo

5 out of 5
Close to beachfront. Easy to walk. Had ocean view from balcony.

Posted by on May 14, 2019

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Comment from Hotel Management

May 21, 2019 by Kris

Thanks for the wonderful review! I'm glad you enjoyed our stellar location and nice ocean views. Please come back and see us again.

4 out of 5
Nice room but toilet flush is not functioning well . Need to use wuite abit force to flush

Posted by on Apr 30, 2019

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Comment from Hotel Management

May 2, 2019 by Kris

Thank you for the detailed feedback. We will definitely take care of this right away. It sounds like overall you had a great experience. We appreciate your business and hope to see you again soon.

4 out of 5

Posted by on Apr 30, 2019

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Comment from Hotel Management

May 2, 2019 by Kris

I'm glad you enjoyed your stay here at Waikiki Resort Hotel. Aloha!

About the Waikiki Resort Hotel

Location 2460 Koa Avenue, Honolulu, HI 96815

Renovations + Closures

This property is closed from April 4 2020 to September 30 2020 (dates subject to change).

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 4094 square feet (380 square meters) and includes conference space. An outdoor pool, spa services, and tour/ticket assistance are also featured at the business-friendly Waikiki Resort Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Honolulu hotel is smoke free.

  • 1 building
  • 275 guestrooms or units
  • 19 levels
  • 2 dining venues
  • 4094 sq ft of conference space
  • 380 sq m of conference space
  • Built in 1970
  • To-go breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Towels for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Daniel K. Inouye Intl. Airport (HNL) (15.9 km / 9.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Waikiki Resort Hotel offers 275 air-conditioned accommodations with DVD players and safes. Rooms open to furnished lanais. 49-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private lanai (furnished)
  • HD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Ilima Cafe - Onsite coffee shop.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

Tax ID - TA-042-960-4864-01

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. The tax ID number is TA-042-960-4864-01. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of COVID-19 Health & Safety Standards (Hawai'i - USA) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - TA-042-960-4864-01
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 24.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach towels
  • Business center/computer access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 28 per day (in/out privileges)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Resort Hotel Waikiki
  • Waikiki Resort Hotel
  • Waikiki Resort Hotel Hotel
  • Waikiki Resort Hotel Honolulu
  • Waikiki Resort Hotel Hotel Honolulu

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.