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4.3 out of 5

"There is a lack of amenities. Room cleaning only twice per week. Beautiful view of Diamondhead and the ocean, except ocean view is obstructed. Rooms a ... " More

By a verified traveler on Tue 10 Aug 2021

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Hotel Description

4-star beach hotel near Sans Souci Beach

Oceanside stay

Within a 15-minute walk of this Diamond Head - Kapahulu - St. Louis hotel, you'll find Sans Souci Beach and Honolulu Zoo. Queen Kapiʻolani Regional Park and Waikiki Beach are also within 2 miles (3 km).

Fun at the beach

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a garden, and a computer station are also offered.

Room, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$249* Per night/room Aug 31 - Sep 1

Room, Ocean View (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Penthouse, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Lotus Honolulu at Diamond Head ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lotus Honolulu at Diamond Head

Everyone (9) Couples (3) Family (6)
5 out of 5

Posted by , from SEATTLE on Oct 11, 2021

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5 out of 5

Posted by , from St Paul on Oct 8, 2021

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4 out of 5

Posted by on Aug 18, 2021

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3 out of 5
There is a lack of amenities. Room cleaning only twice per week. Beautiful view of Diamondhead and the ocean, except ocean view is obstructed. Rooms are not as nice as the pictures. For the price, we were disappointed with our stay.

Posted by on Aug 10, 2021

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Comment from Hotel Management

Aug 10, 2021 by Hotel Management

Mahalo for staying with us. We truly appreciate your feedback.

1 out of 5
They wouldn’t let me check in unless they were charging me an additional $29

Posted by on Mar 20, 2021

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Comment from Hotel Management

Mar 20, 2021 by Hotel Management

Mahalo for staying with us. We apologize that we did not meet your stay expectation with us. Please be aware that we strive to give the best experience to each of our guest during check-in, stay, and check-out.

5 out of 5
The Tap water tasted awful and there were no bottled water options in the room.

Posted by , from San Francisco on Nov 22, 2020

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5 out of 5
The property is some what secluded and very quiet. Across the street from a lovely park and within walking distance of the zoo. A bit hard to get to the designated small beach area.

Posted by , from Hillsboro on Mar 10, 2020

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Comment from Hotel Management

Mar 13, 2020 by Lotus Management

Mahalo for staying with us and for your review!

2 out of 5

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 23, 2019 by etx-demirtas

Aloha, Thank you for staying with us, Please share with us your feed back. We would like to fix, Thank you very much. Murat Demirtas Guest Experience Manager

5 out of 5
Spacious room and bathroom size compared to most hotels on the island

Posted by on Oct 31, 2019

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Comment from Hotel Management

Nov 1, 2019 by etx-demirtas

Aloha, Thank you very much for staying with us. Mahalo Murat Demirtas Guest Experience Manager

3 out of 5
There was dried blood on the bathroom floor upon arrival. There was a big cockroach in the lobby one evening. Staff was friendly. Nice to be away from busy Waikiki, but was a long walk to get anywhere. The beach access wasn’t very accessible-only led to a tiny beach and no where to rinse off. Booked the room because the pictures showed two sliders with ocean views, but was given a room with only one slider. Paid extra when we received the same thing for a cheaper room. The pictures are deceiving for what you get. When I inquired, I was told I wasn’t guaranteed a corner room even though I paid for that.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by etx-demirtas

Aloha, Thank you for your feedback. We will fix this. I'm so sorry about all these problems. I Apologize. Murat Demirtas Guest Experience Manager

About the Lotus Honolulu at Diamond Head

Location 2885 Kalakaua Ave, Honolulu, HI 96815

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. The business-friendly Lotus Honolulu at Diamond Head also features multilingual staff, a garden, and concierge services. Self parking is free. This 4-star Honolulu hotel is smoke free.

  • 51 guestrooms or units
  • 12 levels
  • Built in 1961
  • Manager's reception (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Lotus Honolulu at Diamond Head offers 51 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished lanais. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered weekly. Amenities available on request include in-room massages. Housekeeping is provided on a limited basis.

  • Private lanai (furnished)
  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (weekly)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception on select days.

TBD... - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Snorkeling nearby
  • Surf lessons - nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Swimming nearby
  • Water sports equipment
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 35 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 20 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

Tax ID - TA-071-567-9744-01

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. The tax ID number is TA-071-567-9744-01. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for dinner and through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • State tax ID - TA-071-567-9744-01
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.21 per accommodation, per night

The resort fee includes:

  • Beach loungers
  • Beach towels
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lotus Honolulu
  • Lotus Hotel
  • Lotus Hotel Honolulu
  • Aqua Lotus Honolulu Hotel Honolulu
  • Lotus At Diamond Head Honolulu
  • Lotus At Diamond Head Hotel
  • Lotus Honolulu At Diamond Head Hawaii
  • Lotus Honolulu Diamond Head Hotel
  • Lotus Diamond Head Hotel
  • Lotus Honolulu Diamond Head
  • Lotus Diamond Head
  • Lotus At Diamond Head Honolulu
  • Lotus Honolulu At Diamond Head Hawaii
  • Lotus At Diamond Head Hotel
  • Lotus Honolulu at Diamond Head Hotel
  • Lotus Honolulu at Diamond Head Honolulu
  • Lotus Honolulu at Diamond Head Hotel Honolulu

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.