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Queen Kapiolani Hotel

4-star property
150 Kapahulu Ave, Honolulu, HI 1-855-201-7819

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4.3 out of 5
Excellent!
See all 23 Travelocity Reviews

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Hotel Description

4-star hotel near Honolulu Zoo

Oceanside stay

A stay at this Waikiki hotel places you steps from Honolulu Zoo and within a 10-minute walk of Waikiki Beach. Also, Waikiki Aquarium is within half a mile (1 km) and Royal Hawaiian Center is within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, laundry service, and valet parking. Enjoy the a rooftop terrace and conveniences like a 24-hour front desk and laundry facilities.

WiFi, refrigerators

In addition to LCD TVs with cable channels, the 315 guestrooms offer WiFi and refrigerators. Other amenities include room service, free local calls, and hair dryers.

Studio, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$178* Per night/room Nov 11 - Nov 12

Studio, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse, Balcony, City View

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 6 Max

Room, 2 Queen Beds, Balcony (Diamond Head View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Queen Kapiolani Hotel ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Queen Kapiolani Hotel

Everyone (10) Couples (6) Family (12)
5 out of 5
Location, location, location. Variety of restaurants nearby, Honolulu Zoo, Waikiki Beach one block away. Friendly staff, clean facility, Workout room, restaurant in house...

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 29, 2019 by Guest Experience Manager

Thank you for sharing your feedback with us and we are glad you enjoyed your stay!

3 out of 5
Good location. Small rooms that look into other rooms. NO Coffee in the rooms, expensive discussing coffee downstairs for sale. Pool is open to the restaurant that makes it uncomfortable. Room was pretty rundown, rusty hinges, fire sprinkles, holes in the ceiling, patches, ext

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 21, 2019 by Front Office Manager

Thank you for sharing your review and we sincerely apologize that you were not happy. We will be sure to share your feedback with our team.

5 out of 5
The hotel was beautiful and comfortable. They provided towels and beach chairs, which was a nice feature. It is in a quieter area of Waikiki Beach but within easy walking distance to many restaurants and shopping malls.

Posted by , from DECATUR, IL on Sep 20, 2019

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Comment from Hotel Management

Sep 21, 2019 by Front Office Manager

Thank you for sharing your feedback with us and we are glad you enjoyed your stay!

5 out of 5
Beautiful open view hotel, very pretty lobby and staff is excellent and helpful

Posted by on Sep 12, 2019

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Comment from Hotel Management

Sep 13, 2019 by Front Office Manager

Thank you for sharing your feedback with us and we are glad you enjoyed your stay!

2 out of 5
Room was updated, noisy AC and bright light coming from bottom of room door

Posted by on Sep 6, 2019

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Comment from Hotel Management

Sep 7, 2019 by Front Office Manager

Thank you for sharing your review and we sincerely apologize that you were not happy. We will be sure to share your feedback with our team.

5 out of 5

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by Front Office Manager

Thank you for sharing your feedback with us and we are glad you enjoyed your stay!

5 out of 5
The open air lobby was delightful. I doubt that this is unique to QK but we have not encountered it in other visits to Honolulu. The location was ideal and the room was very accommodating.

Posted by on Jul 11, 2019

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Comment from Hotel Management

Jul 12, 2019 by Front Office Manager

Thank you for sharing your feedback with us and we are glad you enjoyed your stay!

4 out of 5

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 2, 2019 by Front Office Manager

Thank you for sharing your rating with us and we are glad you enjoyed your stay!

5 out of 5
Clean and friendly staff great location pool was a little small but nice beach was very close to hotel

Posted by , from Ohio on Jun 18, 2019

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Comment from Hotel Management

Jun 20, 2019 by Guest Experience Manager

Thank you for sharing your feedback with us and we are glad you enjoyed your stay!

5 out of 5
Right from the beginning we were welcomed with a smile. The valet was friendly and we were able to check in at the front desk easily. The man who helped us was great and we got a room upgrade to the PH! The lobby of the hotel is beautiful. Great spots to sit and relax. A awesome coffee shop and a shop to get your DOLE Whip! There were a couple of nice surf shops too. The room was very nice, clean and the Hawaiian tropic shampoo and bath products were really fun. They have a complimentary suntan lotion on the pool deck that is not just some cheap stuff, but a really great quality sun block. The Deck restaurant on the property was fun and really good. Every person who we met who worked there was friendly and helpful. Hotel is in a perfect location to the beach and shopping but you must taxi or bus to major attractions. We were there for the beach so we loved it. The zoo is right across the street. It was a really nice zoo. Lots of different places to eat and shop close by. If I had to make one complaint it was that there was what we called a "ping pong game" going on on the roof. We could hear what sounded like a ball bouncing or something all the time. During the day it was not an issue but if you do not ware ear plugs to sleep it could be a problem at night.

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 16, 2019 by Front Office Manager

Thank you for sharing your feedback with us and we are glad you enjoyed your stay!

About the Queen Kapiolani Hotel

Location 150 Kapahulu Ave, Honolulu, HI 96815

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. WiFi is available in public spaces for a fee. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Queen Kapiolani Hotel. Parking is available for a fee. This 4-star Honolulu hotel is smoke free.

  • 315 guestrooms or units
  • 19 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (16.8 km / 10.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Queen Kapiolani Hotel offers 315 air-conditioned accommodations with safes and hair dryers. 49-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

DECK. Bar & Grille - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Boat tours nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector, a security system, and window guards. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The hotel charges a mandatory $8.50 porterage fee to all groups, including reservations that meet the following conditions: A minimum of four rooms traveling together arriving at the hotel on the same arrival date and departing on the same departure date and, Departing from the same originating destination and ending at the same originating destination and, Arriving on the same arriving flight and departing on the same departing flight.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

  • Only service animals are allowed
  • Security system
  • Tax ID - TA-207-956-5824-01
  • Debit cards
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 40.24 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 40.24 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 40.24 per night (rates may vary)
  • Valet parking fee: USD 45.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kapiolani
  • Hotel Queen Kapiolani
  • Kapiolani Hotel
  • Kapiolani Queen
  • Kapiolani Queen Hotel
  • Queen Kapiolani
  • Queen Kapiolani Honolulu
  • Queen Kapiolani Hotel
  • Queen Kapiolani Hotel Honolulu
  • Queen Kapiolani Hotel Hawaii/Honolulu
  • Queen Kapiolani Hotel Hotel
  • Queen Kapiolani Hotel Honolulu
  • Queen Kapiolani Hotel Hotel Honolulu

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.