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"the furniture are old and the door key is not safety. " More

By a verified traveler on Thu 13 Jun 2019

Hotel Description

Family-friendly 3-star aparthotel near Honolulu Zoo

Heart of Honolulu

Within a 10-minute walk of this Waikiki aparthotel, you'll find Honolulu Zoo and Waikiki Beach. Also, International Market Place is within half a mile (1 km) and Royal Hawaiian Center is within 2 miles (3 km).

Family-friendly fun

This aparthotel features an outdoor pool and an outdoor tennis court. Families will appreciate the playground and onsite laundry facilities. Enjoy the spa tub and perks like free WiFi.

Free WiFi, kitchens

The 235 individually decorated apartments offer free WiFi and sofa beds. Well-equipped kitchens with refrigerators and microwaves are included, in addition to LCD TVs with cable channels and washers/dryers. Housekeeping is available on request.

Standard Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Room, 1 Bedroom, Partial Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Room, 1 Bedroom, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Deluxe Room, 1 Bedroom, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Superior Room, 1 Bedroom, City View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Aston at the Waikiki Banyan ratings based on 80 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Aston at the Waikiki Banyan

Everyone (9) Family (4)
4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 23, 2020 by GSM

Aloha, thank you for taking the time to submit a review. We are always looking to improve our guest experience & appreciate all feedback received. We are delighted to hear that you enjoyed your stay with us & hope to welcome you back soon. Mahalo,

1 out of 5
Our room was infested with roaches and when we brought it's attention to the front desk she gave us a bottle of raid spray. I was in disbelief when she told me that. I asked to speak with managment and argued for another room.

Posted by on Jan 28, 2020

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Comment from Hotel Management

Feb 2, 2020 by GSM

Aloha, thank you for taking the time to submit a review. We are always looking to improve our guest experience & appreciate all feedback received. Thank you so much for bringing this to our attention. We are appalled to hear that you were treated in this manner. Could you please provide your reservation information, so that this can be researched further? Thank you again for this information. Mahalo,

5 out of 5

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 4, 2019 by GSS

Aloha, thank you for taking the time to submit a review! We are always looking to improve our guest experience & appreciate all feedback received. If there are any details of your stay that you wish to share with us, please don't hesitate to contact us. We hope to see you again soon! Mahalo

4 out of 5
the furniture are old and the door key is not safety.

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jun 14, 2019 by GSS

Aloha Lori, thank you for taking the time to submit a review on behalf of your stay. We are sorry to hear that your accommodations were not quite what you had expected. We do regret the fact that we were unable to find you a solution to your discomfort while you were here. If there are any other specific details that you would like to share with us, we would be happy to have them. We would love to have another chance to provide you with a more comfortable stay in the future. Mahalo

5 out of 5
The distance to the beach and all attractions. Having a kitchen with all necessary items for meals is plus.

Posted by on May 29, 2019

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Comment from Hotel Management

Jun 6, 2019 by GSS

Aloha! Thank you so much for your 5-star review. We truly appreciate you taking the time to reflect on your stay. If there are any specific details that you’d like to share with us, we’d be happy to have them. Until next time! Mahalo

5 out of 5

Posted by on Apr 23, 2019

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Comment from Hotel Management

Apr 23, 2019 by GSS

Aloha! Thank you so much for your 5-star review. We are so happy to hear that your stay with us was excellent. If there are any details you’d like to share with us we’d be happy to have them. Thank you again and we hope to see you again! Mahalo

5 out of 5

Posted by on Apr 13, 2019

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Comment from Hotel Management

May 1, 2019 by GSS

Aloha! Thank you for taking the time to submit a review. We are always looking to improve our guest experience & appreciate any and all feedback received. If there are any specific details of your stay that you wish to share with us, please don't hesitate to contact us. We hope to see you again soon! Mahalo

4 out of 5

Posted by , from California on Aug 17, 2018

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1 out of 5

Broken beds

We checked in at 10 p.m. after an all day flight, only to find the room had two full beds and a sofa bed with an out of order sign taped to it for 5 adults! The person at the desk was clueless and put us in a room with one queen and one sofa, stating it was a king suite. Thank goodness we were only there two nights because it was dirty anda terrible way to start our vacation. Upon check out, they had failed to change the rate to reflect what we actually slept in.

Posted by , from MT on Jun 14, 2018

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3 out of 5

Great location but needs updated

The location is great and so are the staff. The suite was a good size but needed to be updated. If you want a great location for less money this is the place but you get what you pay for. The beds and furniture need to be replaced as they are worn out. The A.C. unit needs to be replaced as well.

Posted by , from CA - California on Jul 24, 2017

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About the Aston at the Waikiki Banyan

Location 201 Ohua Ave, Honolulu, HI 96815

Property Features

Along with a coffee shop/café, there's a snack bar/deli on site. Public spaces have free WiFi. As a guest of Aston at the Waikiki Banyan, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a sauna. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Aston at the Waikiki Banyan. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Honolulu aparthotel.

  • 235 guestrooms or units
  • Coffee shop
  • Deli
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Daniel K. Inouye Intl. Airport (HNL) (17.1 km / 10.6 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Aston at the Waikiki Banyan offers 235 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to lanais. These individually decorated accommodations have separate sitting areas and include unspecified sofa beds. Accommodations at this 3-star aparthotel have kitchens with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels and video-game consoles. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Private lanai
  • Sitting area
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or closet

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Basketball on site
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-068-569-4976-01

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is TA-068-569-4976-01. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of COVID-19 Health & Safety Standards (Hawai'i - USA) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - TA-068-569-4976-01
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.74 per accommodation, per night

The resort fee includes:

  • Shuttle service
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Lending library access
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20 per day (in/out privileges)
  • Extended parking fee: USD 80 per week
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aston Banyan
  • Aston Banyan Condo
  • Aston Banyan Condo Waikiki
  • Aston Banyan Waikiki
  • Aston Waikiki Banyan
  • Banyan Waikiki
  • Waikiki Banyan
  • Waikiki Banyan Aston
  • Aston At The Waikiki Banyan Hawaii/Honolulu
  • Aston At The Waikiki Banyan Hotel Honolulu
  • Resort Quest Waikiki Banyan
  • Resortquest Waikiki Banyan
  • Waikiki Banyan Hotel
  • Aston Waikiki Banyan Condo
  • Aston at the Waikiki Banyan Honolulu
  • Aston at the Waikiki Banyan Aparthotel
  • Aston at the Waikiki Banyan Aparthotel Honolulu
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.