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"Hotel was beautiful. Due to flight cancellations, we were not able to make it to the hotel until Thurs. Feb. 3. We have asked for a refund for the n ... " More

By a verified traveler on Thu 24 Feb 2022

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Hotel Description

Family-friendly 3-star aparthotel near Waikiki Beach

Heart of Honolulu

With a stay at this Waikiki aparthotel, you'll be well placed to visit Waikiki Beach and International Market Place, both within half a mile (1 km). Waikiki Beach Walk and Royal Hawaiian Center are also within 2 miles (3 km).

Family-friendly fun

This aparthotel features an outdoor pool, a spa tub, and a restaurant. Families will appreciate the playground and onsite laundry facilities. Enjoy the sauna and perks like free WiFi.

Kitchens, LCD TVs

The 235 individually decorated apartments offer DVD players and lanais. Well-equipped kitchens with refrigerators and microwaves are included, in addition to LCD TVs with cable channels and washers/dryers. Housekeeping is available on request.

Superior Room, 1 Bedroom, Kitchen, City View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$152* Per night/room Nov 30 - Dec 1

Standard Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Bedroom, Kitchen, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Bedroom, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Bedroom, Partial Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Aston at the Waikiki Banyan ratings based on 88 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Aston at the Waikiki Banyan

Everyone (13) Family (8)
3 out of 5

Posted by on Aug 5, 2022

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3 out of 5
Hotel was beautiful. Due to flight cancellations, we were not able to make it to the hotel until Thurs. Feb. 3. We have asked for a refund for the night we were not able to be there and so far we have not had a response.

Posted by on Feb 24, 2022

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Comment from Hotel Management

Mar 1, 2022 by Chris Miles

Aloha Barbara, We appreciate your review, and are so happy to hear that you had a wonderful vacation experience. Sorry about the refund as you need to go back to the airlines for your refund as you booked through Expedia and Expedia charges us for the number of nights the reservations is for, even if there is a flight delay the y still bill us for the total amount of nights. Mahalo.

4 out of 5

Posted by on Feb 5, 2022

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1 out of 5

Posted by on Nov 2, 2021

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1 out of 5

Posted by on Sep 3, 2021

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3 out of 5
Location was good 3-5min walk to Beach. I dislike that there is no room cleaning unless its more than a week. No new towels are offered and you are responsible of taking your own trash out. Amenities fee should be optional since its for free movie rentals and unlimited Wi-Fi and the ps3 that is in the room. We didn't need any of these but wasn't asked if needed.

Posted by on Jul 31, 2021

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2 out of 5
The only thing we liked was that there was a full kitchen and washer/dryer on site. What we didnt like was how outdated the site was. Elevators took forever. Beds seem like they've been there since the opening of the building. Hallways were extremely disappointing and hideous. Whole building needs an extreme makeover.

Posted by on Jul 21, 2021

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Comment from Hotel Management

Jul 30, 2021 by Jennifer Batara/General Manager

Aloha and Mahalo for your review. We are truly sorry your room was not up to your expectations. As all of the units are individually owned, we will definitely address this issue and will hopefully be implementing a mandatory renovation process for our few dated rooms. We appreciate your valuable feedback and hope to welcome you for an improved experience soon. Mahalo.

4 out of 5
Excellent place to share time with family. Close to everything in Waikiki.

Posted by on Apr 30, 2021

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Comment from Hotel Management

May 2, 2021 by Jennifer Batara/General Manager

Aloha and hank you very much for your review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 23, 2020 by GSM

Aloha, thank you for taking the time to submit a review. We are always looking to improve our guest experience & appreciate all feedback received. We are delighted to hear that you enjoyed your stay with us & hope to welcome you back soon. Mahalo,

1 out of 5
Our room was infested with roaches and when we brought it's attention to the front desk she gave us a bottle of raid spray. I was in disbelief when she told me that. I asked to speak with managment and argued for another room.

Posted by on Jan 28, 2020

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Comment from Hotel Management

Feb 2, 2020 by GSM

Aloha, thank you for taking the time to submit a review. We are always looking to improve our guest experience & appreciate all feedback received. Thank you so much for bringing this to our attention. We are appalled to hear that you were treated in this manner. Could you please provide your reservation information, so that this can be researched further? Thank you again for this information. Mahalo,

About the Aston at the Waikiki Banyan

Location 201 Ohua Ave, Honolulu, HI 96815

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Aston at the Waikiki Banyan offers its guests an outdoor pool, a spa tub, and a sauna. A terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Aston at the Waikiki Banyan. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Honolulu aparthotel.

  • 235 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Aston at the Waikiki Banyan offers 235 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to lanais. These individually decorated accommodations have separate sitting areas. Accommodations at this 3-star aparthotel have kitchens with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. 32-inch LCD televisions come with cable channels and video-game consoles. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

  • In-room kitchen
  • Washer and dryer
  • Private lanai
  • Sitting area
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Unique decor
  • Wardrobe or closet

Food & Drink

Banyan Breeze - Onsite café.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-068-569-4976-01

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA-068-569-4976-01. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - TA-068-569-4976-01
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Parking height restrictions apply
  • Commonly-touched surfaces are cleaned with disinfectant
  • Gap period enforced between guest stays - 24 hours
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.49 per accommodation, per night

The resort fee includes:

  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Laundry facilities
  • Lending library access
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30 per day (in/out privileges)
  • Extended parking fee: USD 150 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aston Banyan
  • Aston Banyan Condo
  • Aston Banyan Condo Waikiki
  • Aston Banyan Waikiki
  • Aston Waikiki Banyan
  • Banyan Waikiki
  • Waikiki Banyan
  • Waikiki Banyan Aston
  • Aston At The Waikiki Banyan Hawaii/Honolulu
  • Aston At The Waikiki Banyan Hotel Honolulu
  • Resort Quest Waikiki Banyan
  • Resortquest Waikiki Banyan
  • Waikiki Banyan Hotel
  • Aston Waikiki Banyan Condo
  • Aston at the Waikiki Banyan Honolulu
  • Aston at the Waikiki Banyan Aparthotel
  • Aston at the Waikiki Banyan Aparthotel Honolulu
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.