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Halekulani

5-star property
2199 Kalia Road, Honolulu, HI 1-855-201-7819

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4.9 out of 5
Exceptional!
See all 21 Travelocity Reviews

"The nicest hotel on Waikiki well maintained, clean and quiet, staff very attentive to guest needs. Three nice restaurants and a nice bar with entertai ... " More

By a verified traveler on Tue 28 Mar 2017

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Hotel Description

5-star beachfront resort near Waikiki Beach

Beachfront retreat

A stay at this Waikiki resort places you steps from Waikiki Beach Walk and within a 10-minute walk of Royal Hawaiian Center. Waikiki Beach and International Market Place are also within half a mile (1 km).

Luxury amenities

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this smoke-free resort. Families will appreciate the children's club, onsite laundry facilities, and in-room childcare. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 453 guestrooms also offer free WiFi and lanais. LCD TVs come with cable channels, and other amenities include free wired Internet and 24-hour room service.

Room (Garden Courtyard)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$555* Per night/room May 1 - May 2

Junior Suite, 1 King Bed (Diamond Head)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Diamond Head Ocean Prime

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, Oceanfront (Diamond Head Prime)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Halekulani ratings based on 21 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Halekulani

Everyone (2)
5 out of 5

Very nice hotel, lots of room at the pool.

The nicest hotel on Waikiki well maintained, clean and quiet, staff very attentive to guest needs. Three nice restaurants and a nice bar with entertainment. Music on the lawn every evening till 8:30 PM.

Posted by on Mar 28, 2017

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5 out of 5

Excellent hotel!

Pros: My only complaint is that the shower was a bit small in our courtyard view room.
My husband and I decided to splurge a bit on our first trip to Hawaii, and chose the Halekulani. It turned out to be an excellent choice!! The location was perfect in every way, and although we booked a courtyard view room, we not only had a beautiful courtyard view, but also a perfect ocean view as well. From the spacious balcony of our room, we were able to easily view the ocean, and even had the nice surprise of fireworks when we returned to our room from dinner our last night there. The service at the Halekulani is unsurpassed, and I looked forward to our little gifts left for us each night. When we arrived at our room the first day, we had chocolates and fruit waiting for us. Later that afternoon we were surprised with a complimentary bottle of champagne. I highly recommend the Halekulani, even though the cost is considerable higher than many of the other hotels.

Posted by , from Sebring, FL on Jul 31, 2015

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5 out of 5

Truly a Heavenly Experience

We stayed from Friday to Monday and it was the perfect setting for relaxing and being treated well.  We spent most of our time on the lanai so that we could soak up the Diamond Head and ocean view.  The nightly music at House Without A Key was audible from there as well.  We love everything about Halekulani!!!

Posted by on Jun 7, 2013

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5 out of 5

This hotel made me feel welcome

Pros: Close restaurants, Free Internet, Quiet
The reviews I've read did not do it sufficient justice.... This Impeccable, immaculate, unique facility with it's extremely extraordinary, phenomenal hosting was superb. I recommend this place to every and any one who wants quality....7 stars and two thumbs up :I)

Posted by , from Bridgeport, CT, USA on Nov 26, 2012

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5 out of 5

staff was very considerate and welcoming

Beautiful hotel, excellent location. Would definitely recommend Halekulani for luxury and vip service.

Posted by , from Hillsboro, OR on May 29, 2011

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5 out of 5

Very good hospitality

Pros: Free Internet
Cons: Poor breakfast
Breakfast buffet is a little poor considering its cost $30 per person

Posted by , from Los Angels CA on Apr 12, 2011

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5 out of 5

Treat yourself!

This is an amazing hotel. Georgeous, and classical all at the same time. If you can't afford to stay there, at least stop by and have a cocktail at sunset!

Posted by , from Redondo Beach on Apr 5, 2011

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5 out of 5

Great Resort

We stayed for 7 night's this Aug 2009 it was one of the best places we have stayed at .The service is top notch and the people really care about your satisfaction while your there. The buffet in the morning is a can't miss great food and service. We are already planing our return trip in the very near future. We also booked a privite island tour while we were there through the hotel and it was fantastic . We went to places you would not normally see through a regular circle island tour this is one I would recommened to everyone if you can afford it!! Anthony was our driver and he shared the island culture and some hidden places on the island it was great we were out for over 6 hour's and saw the entire island. Be prepaired it is expensive but if you want the best you have to pay for it. Enjoy!!

Posted by on Aug 31, 2009

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5 out of 5

Great service . . . tired decor.

Aloha, We stayed at the Halekulani for a week in January 2009. The service was consistently excellent. Wait staff, bell boys, concierge, maids, room service - every single employee we encountered went way above and beyond to make sure our needs were met, and then some. That said, the hotel rooms and furnishings were something of a disappointment. The decor seemed tired and worn, and even the mid-range rooms were small. On the whole, the hotel interior seemed to have seen better days, and would not compare favorably to hotels on the mainland at less than half the price. Still, the service and the food made up for that deficiency, so we still felt like we got our money's worth. We would absolutely return to the Halekulani, were we to visit Oahu again. However, our next visit to Hawaii will probably be to one of the other islands, simply because the town and its architecture, like the Halekulani's interior, seem to hold on to their glory days of the 60's and 70's, maybe through inertia or want of a new formula. Think Hawaii 5-0 reruns on your big-screen plasma TV, and you've got the picture, Dano. Mahalo!

Posted by on Apr 9, 2009

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5 out of 5

They Spoiled Us Rotten!

We can only say wonderful things about the Halakulani Hotel. It is beautiful: from the rooms to the gardens, to the wall-less reception desk, and common areas. The food in the restaurant, The House Without A Key, and room service were superb. From our room it appeared the waves were breaking under the hotel. What a georgeous optical illusion. But...the best part was the people and the service they provided. We were always greeted warmly and our name was always used. Every question was answered. For example, we admired a flower in the garden and asked what was its name at the concierge desk. Flora is certainly not their specialty and they appologized for their ignorance. About an hour later we receive a knock on our door and the anser was delivered in a folder with a 10 page print out on the flower in question. We loved the little gift left for us each night after room service turned down or bed and the welcoming gift when we arrived of the chocolates and fresh fruit. I have traveled where the employees are courtious but here they were warm and friendly and helpfull. We will return!

Posted by on Jan 31, 2009

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About the Halekulani

Location 2199 Kalia Road, Honolulu, HI 96815

Renovations + Closures

This property is closed from 26 March 2020 to 30 April 2020 (dates subject to change).

Property Features

Halekulani offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Event space at this resort measures 8818 square feet (819 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Halekulani. For a fee, parking is available. This 5-star Honolulu resort is smoke free.

  • 453 guestrooms or units
  • 5 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 8818 sq ft of conference space
  • 819 sq m of conference space
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (15.2 km / 9.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Halekulani offers 453 accommodations with safes and complimentary newspapers. Rooms open to lanais. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private lanai
  • Deep soaking tub
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Halekulani has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Fitness classes on site
  • Surfing/boogie boarding nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Spa Services

SpaHalekulani has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open daily.

  • Number of treatment rooms 7
  • Reflexology
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - TA/GE 99-0202926.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is TA/GE 99-0202926.

  • Only service animals are allowed
  • Debit cards not accepted
  • Tax ID - TA/GE 99-0202926

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 35.00 and USD 50.00 per person (approximately)
  • Self parking fee: USD 39.00 per day (in/out privileges)
  • Valet parking fee: USD 39.00 per day (in/out privileges)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Halekulani
  • Halekulani Honolulu
  • Halekulani Hotel
  • Halekulani Hotel Honolulu
  • Halekulani Hotel Hawaii/Honolulu
  • Halekulani Resort Honolulu
  • Halekulani Resort
  • Halekulani Hotel Hawaii/Honolulu
  • Halekulani Resort
  • Halekulani Honolulu
  • Halekulani Resort Honolulu

You should know

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.