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4.7 out of 5

"Lovely hotel and away from downtown Waikiki. Clean, spacious and comfortable rooms. You can take a shuttle from the hotel to downtown and make sure Ga ... " More

By a verified traveler on Wed 15 Aug 2018

Hotel Description

5-star beachfront resort near Diamond Head

Beachside getaway

Within a 10-minute walk of this Kahala resort, you'll find Kahala Beach and Waiʻalae Beach Park. Diamond Head and Kahala Mall are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 5 restaurants, and an outdoor pool are all featured at this luxury resort. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a children's club and a children's pool, and supervised childcare is an added bonus.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 338 guestrooms also offer free WiFi and 24-hour room service. LCD TVs come with cable channels, and other amenities include free wired Internet and refrigerators.

Standard Room, Mountain View (Scenic)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$425* Per night/room Sep 15 - Sep 16

Suite (Kahala Beach)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Kahala Kai)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Balcony, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Kahala Hotel & Resort ratings based on 49 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Kahala Hotel & Resort

Everyone (17) Couples (4) Family (5)
5 out of 5
I loved that the people there were so accommodating and nice. The place wasn't super modern but it was very beautiful and clean. I'd stay here again and again.

Posted by on Aug 1, 2019

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Comment from Hotel Management

Aug 9, 2019 by Manager

Mahalo for your feedback. We're glad you enjoyed your visit!

5 out of 5

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 9, 2019 by Manager

Mahalo!

4 out of 5
Overall it’s an okay hotel to stay in, although I wished they have better WiFi connection

Posted by on Jul 30, 2019

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Comment from Hotel Management

Aug 9, 2019 by Manager

Mahalo for your feedback!

5 out of 5
This was the most beautiful and gorgeous hotel and resort i ever stayed at. The staff was wonderful.

Posted by on Jul 30, 2019

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Comment from Hotel Management

Jul 30, 2019 by Manager

Mahalo for your kind words. We're glad you enjoyed your stay.

3 out of 5
I have been going to this hotel every other year since 1970. When it was originally the Kahala Hilton, it was wonderful. Madarin Hotels did nothing for several years to improve the hotel( a lot of deferred maintenance). Now under new ownership, things have really gone downhill. Sent three dinners back due to POOR meat quality( could not cut the meat with a steak knife). Prices for food and drink is very high considering the quality of the food. 2 Cheeseburgers in the room was $ 80.00. Staff is very nice and hardworking. Their meats are not Prime or Choice. They purchase a step below according to a food management manager. They have an executive committee that makes the decisions and fails to listen to their respective managers. Spent over $ 2,000 on food and beverage and the only consolation to our dining experience was a Sous Chef named Conrad that personally fixed us a SUPERB dinner on our last night. He was embarrassed due to our prior dining experiences. at the hotel..Conrad was the saving grace for our last dinner there. Conrad and the Wine and Bar Manager are genuine assets to the staff. After 26 visits to this hotel, many things have changed and not for the better with management of this hotel.

Posted by on Jul 24, 2019

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Comment from Hotel Management

Jul 30, 2019 by Mahalo

Aloha! We, too are excited for the work of Conrad and his team. Mahalo for your loyal patronage!

5 out of 5
everything about this hotel is absolutely first-class I highly recommended and we will go back

Posted by , from Ft collins colo on Jul 14, 2019

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Comment from Hotel Management

Jul 30, 2019 by Manager

Mahalo! We're so happy to hear this. We look forward to seeing you again.

5 out of 5
Excellent customer service, staff super nice and greeted us at every corner everyone so happy and made one feel like home... I sure recommend it!!

Posted by on May 13, 2019

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Comment from Hotel Management

May 20, 2019 by Manager

We sincerely appreciate you taking the time to share your visit. Mahalo.

5 out of 5

Posted by on Mar 24, 2019

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Comment from Hotel Management

Apr 4, 2019 by Manager

Thank you.

5 out of 5

Posted by on Feb 11, 2019

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Comment from Hotel Management

Apr 4, 2019 by Manager

Appreciate it!

5 out of 5

Posted by on Sep 20, 2018

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About the The Kahala Hotel & Resort

Location 5000 Kahala Ave, Honolulu, HI 96816

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Kahala Hotel & Resort like an outdoor pool and a children's pool. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury resort also offers a spa tub, a steam room, and a fitness center. For a fee, parking is available.

  • 338 guestrooms or units
  • 10 levels
  • 5 dining venues
  • 2 bars or lounges
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Bar by the pool
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (19.6 km / 12.2 mi)
  • Property shuttles: Free area shuttle and shopping center shuttle; airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Kahala Hotel & Resort offers 338 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.

Arancino at the Kahala - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Hokus - Overlooking the ocean, this restaurant serves dinner only.

Plumeria Beach House - This beach restaurant serves breakfast, lunch, and dinner.

The Verandah - Overlooking the ocean and pool, this restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Seaside Grill - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Beach yoga on site
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

The Kahala Spa has 10 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

Guests under 13 years old are not allowed in the spa.

  • Swedish massage
  • Spa tub in spa
  • Number of treatment rooms 10
  • Minimum age to access spa is 13
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Pets

  • Pets: USD $150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Tax ID - GE-169-879-9616-01
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 45 for adults and USD 19.50 for children (approximately)
  • Airport shuttle fee: USD 195 per vehicle (one-way)
  • Self parking fee: USD 38 per night
  • Valet parking fee: USD 38 per night
  • Pet fee: USD $150.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kahala Hotel & Resort
  • Kahala Resort Hotel
  • Kahala Hotel Resort
  • The Kahala Hotel Honolulu
  • The Kahala Hotel And Resort
  • Kahala Resort Honolulu
  • Kahala Hotel Honolulu
  • Mandarin Oriental Oahu
  • Kahala Mandarin Oriental
  • The Kahala Hotel & Resort Hawaii/Honolulu
  • The Kahala Hotel Resort
  • The Kahala Hotel & Resort Hawaii/Honolulu
  • Kahala Resort Honolulu
  • Kahala Hotel Honolulu
  • Kahala Hotel & Resort
  • The Kahala Hotel And Resort

You should know

  • The Kahala Hotel & Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.