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Sheraton® Princess Kaiulani Waikiki Beach

4.0 star property
4-star hotel near Waikiki Beach

Choose dates to view prices

Photo gallery for Sheraton® Princess Kaiulani Waikiki Beach

Beach/ocean view
View from room
1 bedroom, premium bedding, down comforters, in-room safe
Outdoor pool, open 8:00 AM to 7:00 PM, cabanas (surcharge)
1 bedroom, premium bedding, down comforters, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
120 Kaiulani Ave, Honolulu, HI, 96815
  • Waikiki Beach
    ‪2 min walk‬
  • Royal Hawaiian Center
    ‪7 min walk‬
  • Waikiki Beach Walk
    ‪8 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed, Non Smoking

  • 230 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Pool View (Princess Wing)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Non Smoking, Pool View (Princess Wing)

8.2 out of 10
Very good
(30 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Kaiulani Wing)

Room, 1 King Bed (Kaiulani Wing) | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed (Kaiulani Wing)

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Tower (No View, Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Double Beds, Non Smoking, Tower (No View, Renovated)

  • 230 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Princess Wing)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking, Pool View (Princess Wing)

8.4 out of 10
Very good
(34 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View, Tower (Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Partial Ocean View, Tower (Renovated)

8.0 out of 10
Very good
(30 reviews)
  • 282 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, Ocean View, Tower (Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Premier Room, 2 Double Beds, Ocean View, Tower (Renovated)

8.8 out of 10
Excellent
(6 reviews)
  • 282 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Ocean View, Tower (Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Premier Room, 1 King Bed, Ocean View, Tower (Renovated)

8.2 out of 10
Very good
(11 reviews)
  • 282 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Princess Wing)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Non Smoking, Ocean View (Princess Wing)

9.4 out of 10
Exceptional
(16 reviews)
  • 300 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Princess Wing)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking, Ocean View (Princess Wing)

9.2 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Tower (Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, City View, Tower (Renovated)

8.8 out of 10
Excellent
(21 reviews)
  • 282 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View, Tower (Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Partial Ocean View, Tower (Renovated)

8.4 out of 10
Very good
(17 reviews)
  • 282 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View, Tower (Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, City View, Tower (Renovated)

8.0 out of 10
Very good
(37 reviews)
  • 282 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View, Tower (Poolside, Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Pool View, Tower (Poolside, Renovated)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View, Tower (Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Ocean View, Tower (Renovated)

8.8 out of 10
Excellent
(52 reviews)
  • 282 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View, Tower (Poolside, Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Pool View, Tower (Poolside, Renovated)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Tower (Renovated)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Ocean View, Tower (Renovated)

8.0 out of 10
Very good
(49 reviews)
  • 282 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Transfer Shower, Ocean View (Mobility/Hearing, Renovated, Tower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Transfer Shower, Ocean View (Mobility/Hearing, Renovated, Tower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub Grab Bars, City View (Mobility/Hearing, Renovated, Tower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Bathtub Grab Bars, City View (Mobility/Hearing, Renovated, Tower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible Bathtub, City View (Mobility/Hearing, Renovated, Tower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Accessible Bathtub, City View (Mobility/Hearing, Renovated, Tower)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking (Kaiulani Wing)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Non Smoking (Kaiulani Wing)

8.0 out of 10
Very good
(131 reviews)
  • 230 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Transfer Shower, Ocean View (Mobility/Hearing, Renovated, Tower)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Double Beds, Transfer Shower, Ocean View (Mobility/Hearing, Renovated, Tower)

  • 282 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Honolulu

Oceanside stay.Within a 10-minute walk of this Waikiki hotel, you'll find Waikiki Beach and Royal Hawaiian Center. Also, Waikiki Beach Walk is within half a mile (1 km) and Hawaii Convention Center is within 2 miles (3 km).

What's nearby

  • Waikiki Beach - 2 min walk - 0.1 miles
  • Royal Hawaiian Center - 7 min walk - 0.4 miles
  • Waikiki Beach Walk - 8 min walk - 0.5 miles
  • Hawaii Convention Center - 4 min drive - 1.7 miles
  • Ala Moana Center - 4 min drive - 1.9 miles

Getting around

  • Hālaulani / Leeward Community College Station - 24 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 29 min drive

Restaurants

  • ‪Skybox Taphouse - ‬5 min walk
  • ‪Shorefyre International Marketplace - ‬4 min walk
  • ‪Honolulu Coffee - ‬1 min walk
  • ‪Musubi Cafe IYASUME - ‬3 min walk
  • ‪Eating House 1849 - ‬5 min walk

About this property

Sheraton® Princess Kaiulani Waikiki Beach

4-star hotel near Waikiki Beach
Sheraton® Princess Kaiulani Waikiki Beach offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A 24-hour business center, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 14451 square feet (1343 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at Sheraton® Princess Kaiulani Waikiki Beach. Parking is available for a fee.

This 4-star Honolulu hotel is smoke free.

  • 1000 guestrooms or units
  • 29 levels
  • 3 buildings
  • 14451 sq ft of conference space
  • 1343 sq m of conference space
  • Built in 1955
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sheraton® Princess Kaiulani Waikiki Beach offers 1000 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Italian, Japanese, Korean

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  • Spa
  • Pet friendly
4.4 out of 5, Excellent, 4,272 reviews
$272 nightly
The price is $321
Jul 17 - Jul 18
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (USD 45 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 6 to 36 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 80.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 36 per person
  • Covered self parking fee: USD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 10 per day
  • Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W54801500-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is W54801500-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kaiulani Sheraton
Princess Kaiulani Sheraton
Princess Sheraton
Princess Sheraton Kaiulani
Sheraton Kaiulani Princess
Sheraton Princess
Sheraton Princess Kaiulani
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Hotel Honolulu
Princess Kaiulani Hotel
Sheraton Honolulu
Sheraton Hotel Princess Kaiulani
Sheraton Princess Kaiulani Hawaii/Honolulu
Sheraton Princess Kaiulani
Sheraton® Princess Kaiulani Waikiki Beach Hotel
Sheraton® Princess Kaiulani Waikiki Beach Honolulu
Sheraton® Princess Kaiulani Waikiki Beach Hotel Honolulu

Frequently asked questions

How close is Sheraton® Princess Kaiulani Waikiki Beach to the airport?

Sheraton® Princess Kaiulani Waikiki Beach is 10.8 mi (29-min drive) away from the Daniel K. Inouye Intl. Airport (HNL) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton® Princess Kaiulani Waikiki Beach?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Sheraton® Princess Kaiulani Waikiki Beach on Aug 10, 2025 start from $209.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton® Princess Kaiulani Waikiki Beach have an airport shuttle?

Airport shuttle services are not available at Sheraton® Princess Kaiulani Waikiki Beach.

How close is Sheraton® Princess Kaiulani Waikiki Beach to the beach?

This hotel is a short 3-minute walk from Waikiki Beach and 5-minute walk from Royal-Moana Beach. Don't forget your sunscreen!

Does Sheraton® Princess Kaiulani Waikiki Beach offer free breakfast?

Free breakfast isn’t provided at Sheraton® Princess Kaiulani Waikiki Beach, but full breakfast is offered for a fee of between USD 6 and 36 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Sheraton® Princess Kaiulani Waikiki Beach?

No, there is no casino at this hotel.

What time is check-in at Sheraton® Princess Kaiulani Waikiki Beach?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Sheraton® Princess Kaiulani Waikiki Beach?

Free parking is not available at this hotel. Self parking is available for USD 45 per day.

Does Sheraton® Princess Kaiulani Waikiki Beach have a pool?

Sheraton® Princess Kaiulani Waikiki Beach features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 7:00 PM.

Does Sheraton® Princess Kaiulani Waikiki Beach have a restaurant?

Yes, there is a restaurant on site.

Does Sheraton® Princess Kaiulani Waikiki Beach have a spa?

There are no spa services available at this hotel.

How close is Sheraton® Princess Kaiulani Waikiki Beach to downtown Honolulu?

Sheraton® Princess Kaiulani Waikiki Beach is 3 mi away from Honolulu.

Sheraton® Princess Kaiulani Waikiki Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 668 out of 1286 reviews
Rating 8 - Good. 373 out of 1286 reviews
Rating 6 - Okay. 158 out of 1286 reviews
Rating 4 - Poor. 54 out of 1286 reviews
Rating 2 - Terrible. 33 out of 1286 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

SUNG EUN

Stayed 7 nights in Apr 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Everything. Very helpful staff (Thank you Les for picking up my bags when I was struggling), early checkin was appreciated, great room and view, proximity to beach and shops, very comfortable, felt safe.
Stayed 7 nights in Apr 2025

10/10 Excellent

Denise C

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Stayed 10 nights in Mar 2025

10/10 Excellent

Laurie

Traveled with group
Great location and hotel
Stayed 4 nights in Feb 2025

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Walkable to dining, beach, shopping and buses.
Stayed 4 nights in Mar 2025

10/10 Excellent

Marie Nina C

Stayed 2 nights in Mar 2025

6/10 Okay

Pradeep

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely pleasant and accommodating
Stayed 22 nights in Mar 2025

6/10 Okay

Morteza

Stayed 7 nights in Mar 2025

6/10 Okay

Michele

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Construction next door. Put in small corner room nowhere to put anything away no closet or dresser this friend hurt herself on her bed no room getting around ruined her stay as well as mine.
Stayed 11 nights in Mar 2025

4/10 Poor

Kerryann

Disliked: Amenities
Way to expensive $$$$$$$$$$$$$$$$$
Stayed 9 nights in Feb 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great. Convenient location, wonderful pool area and pool staff, good food in the restaurant -breakfast is pricey though. Rooms were nice, clean and beautiful view. Will definitely stay here again.
Stayed 14 nights in Mar 2025

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Jodi

Disliked: Property conditions & facilities, room comfort

Not worth the $$

Run down and noisy! Rooms were renovated but very uncomfortable and small but alright for just one night but def not worth over $400 Canadian!
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Darren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good but the noise at night was too loud from the street.
Stayed 7 nights in Mar 2025

10/10 Excellent

James A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Princess Kaiulani is an awesome hotel. In the middle of everything in Waikīkī. Love it
Stayed 8 nights in Mar 2025

10/10 Excellent

Thaddeus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay was very good. staff are very good cordial and helpful, great location cleaning staff do a very good job am planning to return next year, wife and I were very pleased
Stayed 11 nights in Feb 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel close to beach

This hotel was perfect for our family ! It was a couple blocks from The beach and right in the center of all The shopping and restaurants! My only concern was the temperature of The pool . We did not utilize the pool it was too cold .
Stayed 7 nights in Mar 2025

10/10 Excellent

Donna

Stayed 2 nights in Mar 2025

8/10 Good

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities
No hot tub bad plumbing
Stayed 1 night in Mar 2025

6/10 Okay

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I’ve always stayed at Sheraton Princes Kaiulani every time I go to Oahu. It’s like home to me. However staff doesn’t recognize this. As a valued and repeat customer I asked to be upgraded this last stay to a nice room with a better ocean view. My reservation did call for an ocean view but I was hoping for a fantastic vie on a higher floor like 20th floor or above. Nope I did not. I was placed on the 10th floor corner where I had buildings in front of me and just a peek of the ocean between them. Not a good way of taking care of valued and loyal Marriott Bonvoy member.
Stayed 4 nights in Mar 2025