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Prince Waikiki

4.5 star property
4.5-star luxury resort near Ala Wai Yacht Harbor

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Photo gallery for Prince Waikiki

View from room
Creator video
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
View from room
2 outdoor pools, open 7:00 AM to 10:00 PM, cabanas (surcharge)

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

View in a map
100 Holomoana St, Honolulu, HI, 96815
  • Place, Ala Moana Center
    ‪7 min walk‬
  • Place, Ala Moana Beach Park
    ‪10 min walk‬
  • Place, Hawaii Convention Center
    ‪10 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪15 min drive‬

Room options

View all photos for Ocean Front Harbor 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean Front Harbor 1 King Bed

9.4 out of 10
Exceptional
(92 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front 1 King Bed

Ocean Front 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean Front 1 King Bed

9.4 out of 10
Exceptional
(65 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Premier 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean Front Premier 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Suite 1 Bedroom 1 King Bed

Ocean View Suite 1 Bedroom 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean View Suite 1 Bedroom 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 840 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Premier Oceanfront 1 King Bed

Club Premier Oceanfront 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Premier Oceanfront 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View 1 King Bed

Ocean View 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean View 1 King Bed

9.0 out of 10
Wonderful
(43 reviews)
  • 388 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front 1 Bedroom Suite 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean Front 1 Bedroom Suite 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 850 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Premier Oceanfront 2 Queen Beds

Club Premier Oceanfront 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Premier Oceanfront 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 414 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Front 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean Front 2 Queen Beds

9.6 out of 10
Exceptional
(36 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Front 1 Bedroom Suite 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean Front 1 Bedroom Suite 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Front Harbor 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean Front Harbor 2 Queen Beds

9.2 out of 10
Wonderful
(46 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Front Premier 2 Queen Beds

Ocean Front Premier 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean Front Premier 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean View 2 Queen Beds

9.4 out of 10
Exceptional
(31 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Suite 1 Bedroom 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Ocean View Suite 1 Bedroom 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Ocean Front Harbor 1 King

View from room

Accessible Ocean Front Harbor 1 King

  • 141 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Ocean Front Harbor 2 Queens

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Ocean Front Harbor 2 Queens

  • 414 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Ocean Front 1 King

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Ocean Front 1 King

  • 141 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Ocean Front 2 Queens

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Ocean Front 2 Queens

  • 414 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Honolulu

Oceanside stay.You'll be steps from Ala Wai Yacht Harbor and within a 10-minute walk of Duke Kahanamoku Beach with a stay at this Waikiki resort. Ala Moana Center and Magic Island are also within half a mile (1 km).
View more Resorts in HonoluluOpens in a new window

What's nearby

  • Ala Wai Yacht Harbor - 2 min walk - 0.1 miles
  • Ala Moana Center - 7 min walk - 0.4 miles
  • Duke Kahanamoku Beach - 7 min walk - 0.4 miles
  • Ala Moana Beach Park - 10 min walk - 0.6 miles
  • Hawaii Convention Center - 10 min walk - 0.6 miles

Getting around

  • Keone‘ae / University of Hawaii - West Oahu Station - 29 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 28 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Tropical Tribe - ‬4 min walk
  • ‪Red Lobster - ‬2 min walk
  • ‪Harbor Pub & Pizza - ‬1 min walk
  • ‪The Study - ‬2 min walk

About this property

Prince Waikiki

4.5-star luxury resort near Ala Wai Yacht Harbor
Prince Waikiki offers its guests a marina, 2 outdoor swimming pools, a hot tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 10 meeting rooms, and coworking spaces are available. Event space at this resort measures 30000 square feet (2787 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury Prince Waikiki. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Honolulu resort.

  • 561 guestrooms or units
  • 33 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1990
  • Deli
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Prince Waikiki offers 561 accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

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Hilton Hawaiian Village Waikiki Beach Resort
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The price is $311
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Property amenities

Family friendly

  • 2 outdoor pools
  • Microwave on request
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 47.12 per day)
  • Secured, covered valet parking on site (USD 52.36 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 9:00 AM on weekends; USD 34 to 43 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Concerts/live shows
  • Evening entertainment
  • Hot tub
  • Library
  • Outdoor pool (guest access)
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Magnifying mirror
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 85.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 1.00 per accommodation, per night
  • Resort fee: USD 53.08 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Partner property access
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 34 to 43.00 per person
  • Covered self parking fee: USD 47.12 per day (in/out privileges)
  • Covered valet parking fee: USD 52.36 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-107-904-8192-01
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is TA-107-904-8192-01. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Guests must be at least 18 years old to access the infinity pool. The saltwater pool is open to all guests. Private poolside cabanas are available for rental from 11 AM-7 PM.
Property Registration Number 920030750056

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 3-device limit.

Property is also known as

Hawaii Prince Hotel Waikiki
Hawaii Prince Hotel Waikiki Hotel
Hawaii Waikiki Prince Hotel
Prince Hotel
Prince Hotel Hawaii Waikiki
Prince Hotel Hotel
Hawaii Prince Waikiki
Prince Hotel Hawaii
Hawaii Prince Hotel Waikiki Honolulu
Prince Hotel Honolulu
Hawaii Hotel Prince
Honolulu Prince Hotel
Prince Waikiki Hotel
Prince Waikiki Resort
Prince Waikiki Resort
Prince Waikiki Honolulu
Prince Waikiki Resort Honolulu

Frequently asked questions

How close is Prince Waikiki to the airport?

Prince Waikiki is 8.8 mi (28-min drive) away from the Daniel K. Inouye Intl. Airport (HNL) airport, the closest popular airport to the property.

How much does it cost to stay at Prince Waikiki?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Prince Waikiki on Dec 8, 2025 start from $270.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Prince Waikiki have an airport shuttle?

Airport shuttle services are not available at Prince Waikiki.

How close is Prince Waikiki to the beach?

This resort is a short 8-minute walk from Duke Kahanamoku Beach and 13-minute walk from Ala Moana Beach Park. Don't forget your sunscreen!

Does Prince Waikiki offer free breakfast?

Free breakfast isn’t provided at Prince Waikiki, but buffet breakfast is offered for a fee of between USD 34 and 43.00 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 9:00 AM.

Is there a casino at Prince Waikiki?

No, there is no casino at this resort.

What time is check-in at Prince Waikiki?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Prince Waikiki?

Free parking is not available at this resort. Self parking is available for USD 47.12 per day, and valet parking for USD 52.36 per night.

Does Prince Waikiki have a pool?

Prince Waikiki features 2 outdoor pools. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Prince Waikiki have a restaurant?

There are 2 onsite restaurants, offering options like Fusion cuisine, a poolside location, and ocean views.

Does Prince Waikiki have a spa?

This resort doesn't have a spa, but it does offer massages.

How close is Prince Waikiki to downtown Honolulu?

Prince Waikiki is 1.9 mi away from Honolulu.

Prince Waikiki Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2604 out of 3363 reviews
Rating 8 - Good. 539 out of 3363 reviews
Rating 6 - Okay. 132 out of 3363 reviews
Rating 4 - Poor. 43 out of 3363 reviews
Rating 2 - Terrible. 45 out of 3363 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Teng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jin Kyu Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

serezha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Geraldo, Fairfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great job
Stayed 3 nights in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Tammara, St Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time at this hotel but when I arrived there was a used hand towel in the bathroom counter and hair piled on the floor in a corner of the bathroom. Beautiful room and views but that was my initial reaction to my stay. I’m sure it was a honest mistake but it didn’t please me upon arrival. Beyond that, staff and restaurants were amazing. I enjoyed my final dinner and drink with an off duty mixologist and she was super sweet! I would definitely start again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Stephen, San Mateo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location and ability to be right on the water; could see the sunset every night from our room. Only complaint would be that they do not offer a hospitality room, (our flight was late at night and we had to check out at 11am). Otherwise, very enjoyable stay. Would come back for sure.
Stayed 5 nights in Aug 2025

10/10 Excellent

Zaid

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy access to everything and the employees were friendly. Also helpfully and cleaned place.
Stayed 4 nights in Aug 2025

10/10 Excellent

Peter

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience at the Prince
Stayed 6 nights in Aug 2025

6/10 Okay

Brianne

Traveled with partner
Liked: Cleanliness
Hotel was ok, you’re actually paying for a nice view. The overall property is just a bit above average, extremely overpriced. The resort fees are a total rip off; pool side bar staff aggressively try to push you into buying items. Overall the hotel is about a 7 out of 10. Not bad but way overpriced. I would recommend a cheaper hotel.
Stayed 5 nights in Aug 2025

6/10 Okay

Lina

Traveled with family and small children
Liked: Amenities
There were no instructions on what to do when you paid for parking and the lot is full, we had to go on line at the front desk to ask, that was a 30 mins wait on line, the valet staff was friendly, but the wait for them to get the car was approx 15 min. Remote for the TV was broken, the rooms were cleaned between 9 and 2 pm, so if you went to the pool and came back in the afternoon at 2 pm, you may still see the room the same way you left it, and while you are in the bathroom washing up, the cleaning staff may be coming into the room.
Stayed 7 nights in Aug 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely love my time here!

Staying at Prince Waikiki is a delightful experience! The hotel is conveniently located near Ala Moana Mall, which offers a variety of shops and dining options. With stunning ocean views and modern amenities, the property is impressive. What truly stands out is the exceptional staff, who are friendly and dedicated to making every guest feel valued. Thoughtful touches like complimentary reusable water bottles and a stylish fabric bag for shopping further enhance the stay. Overall, a visit to Prince Waikiki is enjoyable and memorable!
Stayed 4 nights in Aug 2025

10/10 Excellent

Cirena, Clearfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Emmnanuel

Stayed 4 nights in Aug 2025

10/10 Excellent

LIQING

Liked: Cleanliness, staff & service, property conditions & facilities
nice view
Stayed 4 nights in Aug 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Loved our view from the 18 floor. Room was great except after a couple of days staying there, we noticed a small pile of sand between the bed and night stand at the wall, which at first thought that was a ant hill. Then while checking we looked underneath the night stand and there was a piece of paper and chocolate ball. That only meant that our room we stayed at wasn't properly cleaned. I spoke with guest services about it. The only thing they did was say, someone will come up and vacuum it. A little dissappointed. But overall, great location and nice view. Staff were nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say the customer service was TOP notch. Every day at the start I had an issue and they checked up on me, made sure I was okay, and also offered to help with anything they could. They were amazing people and they all deserve raises.
Stayed 7 nights in Aug 2025

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mariae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a late arrival, but front desk was so accommodating all throughout!
Stayed 3 nights in Aug 2025

10/10 Excellent

Yalcin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The rooms and facilities are all clean and in great shape, the lobby area is gorgeous, the beds are comfortable, the views from rooms are fantastic. Perfect location. Rochelle at front desk (and her manager - I don’t have a have name) was a rock star helping me when there was an issue with my reservation and resolved it to my satisfaction. The only complaint I have, and this is very minor, is that there was a weird odor in the hallway throughout our stay. Nothing looked dirty or anything so I don’t know what it was.
Stayed 7 nights in Jul 2025

10/10 Excellent

Antonio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff! Very family friendly and coffee downstairs was delicious!
Stayed 3 nights in Aug 2025

8/10 Good

Antonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and quick to respond to our requests. The only thing that could have made the hotel even better would be the addition of balconies.
Stayed 7 nights in Aug 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the property was central. We walked everywhere. The mall, restaurants, and the beach. The VIP was definitely worth it, every morning we enjoyed a delicious breakfast. They also give reusable bottles we could refill throughout the property. Just know parking is not included and is a nightly fee.
Elevator view
Breakfast view
Stayed 5 nights in Jul 2025

10/10 Excellent

Friyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025