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Hotel Description

4.5-star beachfront resort near Waikiki Beach

On the beach

At this Waikiki resort, you'll be well placed to visit International Market Place and Waikiki Beach, both steps away. Royal Hawaiian Center and Waikiki Beach Walk are also within half a mile (1 km).

Luxury amenities

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury resort. Traveling on business? Take advantage of the 7 conference rooms, 24-hour business center, and airport shuttle. Enjoy the fitness center and unwind at the beach bar and poolside bar.

Comfy beds, WiFi

Boasting comforts such as pillowtop beds and premium bedding, the 791 guestrooms offer thoughtful touches like bathrobes and slippers. Flat-screen TVs come with cable channels, and other amenities include WiFi and refrigerators.

Room, 1 King Bed, City View (Historic Banyan)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$306* Per night/room Jul 6 - Jul 7

Diamond City, Guest room, 1 King, City view

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Ocean View, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Ocean View, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Diamond Ocean Front, Guest room, 1 King, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, City View (Diamond City)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach ratings based on 77 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Everyone (13) Couples (5) Family (5)
5 out of 5
Close to beach. Excellent dining area overlooking beach. Very quaint decor - loved it, very homely.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 17, 2019 by Guest Experience Team

Aloha, Thank you for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. It is a pleasure to hear you had enjoyed your stay with us. From the classic beauty of the Moana to our oceanfront and central Waikiki location. I am also pleased to hear you had taken the opportunity to dine with us. May the Moana memories of your stay be fondly remembered. We hope to welcome you back one day soon. Me Ke Aloha Pumehana (with warm aloha), Karen W. Guest Experience Team

3 out of 5
This is iconic hotel, but for the price it's tired and a bit worn. Food is average, and rooms are dated. Nice staff and premium location are what you pay for - not luxury or cuisine.

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 17, 2019 by Guest Experience Team

Aloha, Mahalo for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. It is a delight to hear you had enjoyed our oceanfront and central Waikiki location and had found our associates to be nothing but nice. Thank you also for taking the time to share your comment on the areas that we may improve on. Your comments will be shared with our team so we may look into make these changes. We hope to have the opportunity to welcome you back so you may see improvements in these areas. Mahalo, Karen W. Guest Experience Team

3 out of 5
The hotel is very nice, Architecturally speaking, our room was a bit small, but OK. We did have two plumbing issues in 306, and one in 308. The rooms didn't have dressers with storage for the clothing, Only two drawers for clothing that didn't require hangers. and two additional drawers in the night stands. The main lighting was recess, which was marginal at best, the night stand lights were the main lighting for the rooms. USB chargers only on one side of the bed, for two persons, is a bit inconvenient. As for the bathrooms, 306 there was a big crust next to the shower stall and the vanity. the maid didn't clean the bathroom sink, the bathroom floor grout, was not properly sealed, thus yellow. The toilet paper dispenser mount location was mounted for really small persons, you either had to sit straight up, or lean forward a lot to clear the dispenser. I knocked the toilet paper roll into the garbage can in the night. as I sat down. 308 bathroom shower, soap scum build-up in the drain, cause slow drain. We had dinner at the hotel restaurant, on the left, I think it was call the Veranda, the Cesar salad was not properly chilled, the lettuce was wilted, and not crunchy. the dressing was light. the pork chop was slightly over cooked, a bit dry. In general the staff was very nice, specially the staff at umbrella rentals. The one big plus for my wife, was she liked the smell in the hotel , and corridors, that your staff sprays.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by Guest Experience Team

Aloha, Thank you for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. Thank you also for taking the time to share your experience. I am delighted to hear you had enjoyed the Westin White Tea scent that is diffused across the Moana. I am also delighted to hear you had found our associates to be very nice especially our Beach & Pool associates. On the other hand, I am disappointed to learn of the inconveniences and disappointments you had experienced during your stay. As a Westin resort we strive to provide a renewing and relaxing stay to all of our guests and we sincerely apologize for failing to provide this to you. Your comments will be shared with our Engineering ,Housekeeping and veranda teams so we may look into improving upon the items you have discussed. It is our hope to have the opportunity to welcome you back one day soon so you may see improvements. Thank you again for providing us with your valuable feedback. Me Ke Aloha Pumehana (with warm aloha), Karen W. Guest Experience Team

5 out of 5
Beautiful hotel and great location. We loved our stay here!

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 10, 2019 by Guest Experience Team

Aloha, It is a pleasure to hear you had enjoyed your stay with us at the Moana Surfrider, the First Lady of Waikiki. Since our opening on March 11, 1901 we strive to provide warm Hawaiian hospitality to our guests. And I am delighted to hear this is what you had experienced along with enjoying the classic beauty of the Moana. We hope the memories of your stay will be fondly remembered until your next visit. Mahalo, Karen W. Guest Experience Team

4 out of 5

Posted by on May 13, 2019

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Comment from Hotel Management

May 16, 2019 by Guest Experience Team

Aloha, Thank you for staying with us at the Moana Surfrider, A Westin Resort & Spa. I am delighted to see you had rated your stay as a 4 out of 5. I hope the Moana memories of your stay will be fondly remembered until your next visit. Mahalo, Karen W. Guest Experience Team

5 out of 5
Location, staff, amenities, restaurant and history

Posted by on Apr 26, 2019

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Comment from Hotel Management

May 20, 2019 by Guest Experience Team

Aloha, Thank you for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. I am delighted to hear you had truly enjoyed your stay. Fondly referred to as the "First Lady of Waikiki" we are proud to continue on the Moana's legacy to provide warm Hawaiian hospitality to our guests. I am delighted to hear this is what you had experienced through the Moana, our associates as well as through our restaurants. I hope the Moana memories created during your stay will be fondly remembered until your next visit. Mahalo, Karen W. Guest Experience Team

2 out of 5
I didn't like my shower leaking all over the floor. Needed 6 towels on the floor to catch the water that was leaking. Didn't like the fact i booked a king room but only got a queen bed instead. Overall for the price it was a major disappointment.

Posted by on Apr 13, 2019

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Comment from Hotel Management

May 20, 2019 by Guest Experience Team

Aloha, Thank you for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. Please accept my apologies for the inconveniences and disappointments you had experienced during your stay. Please know that we will be sharing your comments with our team so we may make the necessary improvements. We hope to have the opportunity to welcome you so you may see improvements. Mahalo, Karen W. Guest Experience Team

5 out of 5
Loved everything about this hotel. Loved the staff, loved the cleanliness, the smell, everything

Posted by on Apr 8, 2019

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Comment from Hotel Management

May 20, 2019 by Guest Experience Team

Aloha, I am delighted to hear you had loved your stay with us at the Moana Surfrider, A Westin Resort & Spa. From our lovely associates to our Westin white tea scent. I hope Moana memories created during your stay will be fondly remembered until your next stay. Mahalo, Karen W. Guest Experience Team

5 out of 5
Great View, clean, all employees was nice and polite, best location , thank you for make my wonderful vacation to fantastic!!!!

Posted by on Mar 22, 2019

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Comment from Hotel Management

May 20, 2019 by Guest Experience Team

Aloha, Thank you for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. I am delighted to hear you had enjoyed your stay. From our friendly associates and the Moana's central and oceanfront Waikiki location. I hope the Moana memories of your stay will be fondly remembered until your next stay. Me Ke Aloha Pumehana (with warm aloha), Karen W. Guest Experience Team

1 out of 5

Posted by on Mar 21, 2019

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Comment from Hotel Management

May 20, 2019 by Guest Experience Team

Aloha, Thank you for choosing to stay with us at the Moana Surfrider, A Westin Resort & Spa. Please accept my sincere apologies that your stay was less than memorable. We hope to have the opportunity to welcome you back one day soon so you may see improvements. Mahalo, Karen W. Guest Experience Team

About the Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Location 2365 Kalakaua Avenue, Honolulu, HI 96815

Renovations + Closures

This property is closed from 23 March 2020 to 30 June 2020 (dates subject to change).

Property Features

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. There are 7 meeting rooms available. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Honolulu resort.

  • 791 guestrooms or units
  • 21 levels
  • 3 buildings
  • 2 dining venues
  • Built in 1901
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (15.7 km / 9.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers 791 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. In-room wired and wireless Internet access is available for a surcharge. Flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Gaming console
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Beachhouse at the Moana - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Veranda at the Beachhouse - Overlooking the ocean, this restaurant serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Surfrider Cafe - This café serves light fare only. Open daily.

The Beach Bar - This beachfront bar serves light fare only. Open daily.

Vintage 1901 - This piano bar serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Moana Lani Spa has 3 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Prenatal massage
  • Spa tub in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Anyone traveling to Hawaii, including travel between islands, on or before Tuesday, June 30, is required to self-quarantine for 14 days upon arrival.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - GE-069-973-6064-01. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests booked in Penthouse (Ocean), Suite, or Club room categories include access to the Beach Club Lounge for a maximum of 2 adults and 2 children age 12 and younger per room. Fees apply for additional registered adult and/or child. Children age 5 and younger are complimentary with a paid adult.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is GE-069-973-6064-01.

  • UnionPay
  • No rollaway/extra beds available
  • Tax ID - GE-069-973-6064-01
  • No pets or service animals allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 48.29 per accommodation, per night

The resort fee includes:

  • Fitness/yoga classes
  • Internet access
  • Newspaper
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 37 for adults and USD 37 for children (approximately)
  • Fee for in-room wireless Internet: USD 14 per day (rates may vary)
  • Fee for in-room wired Internet: USD 31.41 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 31.41 per day (rates may vary)
  • Airport shuttle fee: USD 16.00 per person (one way)
  • Self parking fee: USD 35.00 per day
  • Valet parking fee: USD 45.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Moana
  • Moana Surfrider
  • Moana Surfrider Westin
  • Moana Surfrider Westin Honolulu
  • Moana Surfrider Westin Waikiki Beach
  • Moana Surfrider Westin Resort Honolulu
  • Surfrider
  • Surfrider Moana
  • Moana Surfrider Westin Resort Waikiki Beach
  • Moana Surfrider, a Westin Hotel Honolulu
  • Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
  • Moana Surfrider, a Westin Resort And Spa
  • Westin Honolulu
  • Moana Surfrider Westin Resort
  • a Westin Resort And Spa
  • Honolulu Westin
  • Westin Moana Surfrider
  • a Westin Hotel Honolulu
  • Moana Surfrider Westin Resort
  • Westin Honolulu
  • Moana Surfrider
  • A Westin Resort & Spa
  • Waikiki Beach Hawaii/Honolulu
  • Moana Surfrider A Westin Resort Spa Waikiki Beach
  • Moana Surfrider A Westin Resort Spa
  • Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Resort
  • Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Honolulu

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.