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4.0 out of 5

"I enjoyed my stay at this hotel, the staff was friendly and check in was fast and easy. The room was clean and quiet. And I really liked the fact that ... " More

By a verified traveler on Wed 04 May 2022

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Hotel Description

Hotel near Ala Moana Center in Honolulu

Oceanside stay

Within a 15-minute walk of this Waikiki hotel, you'll find Ala Moana Center and Waikiki Beach Walk. Waikiki Beach and Royal Hawaiian Center are also within 2 miles (3 km).

Dining, outdoor pool

A restaurant and an outdoor pool are featured at this hotel. Enjoy the a rooftop terrace and perks like free WiFi. Self parking, a business center, and a terrace are also offered.

Room, City View (Newly Renovated)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$149* Per night/room Oct 3 - Oct 4

Luxury Suite, 1 Bedroom, Kitchen (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Diamond Head View (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Partial Ocean View (Newly Renovated)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Aqua Palms Waikiki ratings based on 29 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Aqua Palms Waikiki

Everyone (13) Couples (5) Family (7)
5 out of 5
I enjoyed my stay at this hotel, the staff was friendly and check in was fast and easy. The room was clean and quiet. And I really liked the fact that it was within walking distance to a lot of places, including the beach. Would stay here again in the future.

Posted by on May 4, 2022

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Comment from Hotel Management

May 7, 2022 by Aqua Palms Desk

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Covenient location, good off street parking

Posted by on Feb 18, 2022

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Comment from Hotel Management

Feb 28, 2022 by Aqua Palms Staff

Aloha Neal! Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

5 out of 5
Great location in between Waikiki and Ala Moana. Convenient to walk to either and the room was updated.

Posted by on Jan 3, 2022

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Comment from Hotel Management

Jan 27, 2022 by Aquapalms Desk

Mahalo for your feedback

3 out of 5
It was fine. Only cleaned the room once per stay. They were nice enough.

Posted by on Dec 30, 2021

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Comment from Hotel Management

Jan 27, 2022 by Aquapalms Desk

Mahalo for your feedback

5 out of 5
Everything work well from the staff to the location

Posted by on Dec 6, 2021

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Comment from Hotel Management

Dec 27, 2021 by Aqua Palms Desk

Mahalo for your feedback

4 out of 5

Posted by on Apr 20, 2021

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Comment from Hotel Management

May 4, 2021 by Aqua Palms Staff

Thank you so much for your time and patronage! We hope you visit us again soon.

5 out of 5

Posted by on Apr 20, 2021

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Comment from Hotel Management

May 11, 2021 by Aqua Palms Staff

Thank you so much for your time and your review! We truly appreciate it and we hope to see you again soon!

5 out of 5

Posted by on Mar 15, 2021

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Comment from Hotel Management

May 11, 2021 by Aqua Palms Staff

Thank you for your time and review! We truly appreciate it!

5 out of 5
The staff was really helpful, especially during these crazy times

Posted by on Oct 22, 2020

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Comment from Hotel Management

Oct 24, 2020 by Aqua Palms Desk

Aloha, Thank you for staying with us. Mahalo,

3 out of 5
Farther from the beach than we expected. Also saw a couple of crawling bugs in our room

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 14, 2020 by Aqua Palms Desk

Thank you for your feedback. We will be addressing your concerns.

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Aqua Palms Waikiki. For a fee, parking is available. This Honolulu hotel is smoke free.

  • 187 guestrooms or units
  • 12 levels
  • Terrace on the roof
  • Towels for the beach
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Aqua Palms Waikiki offers 187 accommodations with DVD players and laptop-compatible safes. Rooms open to balconies. Beds feature pillowtop mattresses. 40-inch LCD televisions come with video-game consoles. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Private balcony
  • Pillowtop beds
  • LCD television
  • DVD player
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

IHOP - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Fishing nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Surf lessons - nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Pool hoist on site
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-186-276-2496-01

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA-186-276-2496-01. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • State tax ID - TA-186-276-2496-01
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.27 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Laundry facilities
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 31.41 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aqua Palms
  • Aqua Palms Hotel
  • Aqua Palms Hotel Waikiki
  • Aqua Palms Waikiki
  • Aqua Waikiki Palms
  • Palms Waikiki
  • Waikiki Aqua Palms
  • Waikiki Palms
  • Aqua Palms Honolulu
  • Aqua Palms Spa Honolulu
  • Aqua Palms Waikiki Hawaii/Honolulu
  • Aqua Palms Waikiki Hotel Honolulu
  • Aqua Palms Waikiki Hotel
  • Aqua Palms Waikiki Hotel
  • Aqua Palms Waikiki Honolulu
  • Aqua Palms Waikiki Hotel Honolulu

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.