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4.2 out of 5

"The front desk gave me a room that is at the far end of the property. The key card did not work so I had to go back and I got a new room closer to the ... " More

By a verified traveler on Wed 23 Aug 2023

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Hotel Description

3.5-star spa hotel near Hawaii Convention Center, connected to a shopping center

Ala Moana stay

Within a 10-minute walk of this Ala Moana hotel, you'll find Hawaii Convention Center and Ala Moana Center. Royal Hawaiian Center and Waikiki Beach are also within 2 miles (3 km).

Full-service spa, sauna

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. 2 coffee shops/cafes offer dining options, while a bar/lounge and a gym are also on site.

Kona Tower City View - Resort Fee Included

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$204* Per night/room Oct 15 - Oct 16

Waikiki Tower Ocean View – Resort Fee Included

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Kona Tower Partial Ocean View – Resort Fee Included

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Waikiki Tower Partial Ocean View – Resort Fee Included

Bed Count 1 King Bed Maximum Occupancy 4 Max

Waikiki Tower 1 Bedroom Mountain View Suite - Resort Fee Included

Bed Count 1 King Bed Maximum Occupancy 4 Max

Kona Tower City View - Impacted by Exterior Work - Resort Fee Included

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Ala Moana Hotel by Mantra ratings based on 64 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ala Moana Hotel by Mantra

Everyone (27) Couples (11) Family (17)
5 out of 5
Excellent

Posted by on Aug 30, 2023

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4 out of 5
The front desk gave me a room that is at the far end of the property. The key card did not work so I had to go back and I got a new room closer to the elevator.

Posted by on Aug 23, 2023

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2 out of 5
Too small of accommodations ran down rooms

Posted by on Aug 19, 2023

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5 out of 5
Friendly customer service, convenience for everything: walking to the beach, shopping, restaurants, etc.

Posted by on Jun 29, 2023

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5 out of 5
I'm lake everything veyr safe

Posted by on Jun 2, 2023

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5 out of 5

Posted by on May 30, 2023

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5 out of 5

Posted by , from Lihue on May 28, 2023

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5 out of 5
I thoroughly enjoy staying at the Ala Moana Hotel in Honolulu each time I've visiting Hawai'i. This will be a yearly event for me and my plans are to again stay at the Ala Moana.

Posted by , from ROANOKE on May 24, 2023

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2 out of 5
The staff was horrible they turned off the power from 10pm to 4am without telling us then when we went to the desk the manager was not nice

Posted by on May 18, 2023

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5 out of 5
Hotel was close to everything. Beautiful view of ocean and park.

Posted by on Apr 27, 2023

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About the Ala Moana Hotel by Mantra

Location 410 Atkinson Drive, Honolulu, HI 96814

Property Features

Ala Moana Hotel by Mantra offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. A fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly Ala Moana Hotel by Mantra. For a fee, parking is available. This 3.5-star Honolulu hotel is smoke free.

  • 1085 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • 2 coffee shops
  • Meeting rooms
  • Built in 1970
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Ala Moana Hotel by Mantra offers 1085 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Honolulu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Signature Prime Steak - Overlooking the ocean, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Dada Salon, Spa & Cafe - Onsite café. Open daily.

Starbucks - This restaurant serves light fare only. Open daily.

Cafe 410 - This buffet restaurant serves breakfast only. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Dada Salon, Spa & Café. Services include hot stone massages, Thai massages, and facials. The spa is open daily.

  • Hot stone massage
  • Facial treatments
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24.50 for adults and USD 15 for children
  • Self parking fee: USD 34.50 per day (in/out privileges)
  • Valet parking fee: USD 45 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ala Moana Hotel by Mantra
  • Ala Moana Honolulu
  • Ala Moana Hotel Mantra Honolulu
  • Ala Moana Hotel Honolulu
  • Hotel Ala Moana
  • Hotel Moana
  • Moana Hotel
  • Ala Moana Hotel Hawaii/Honolulu
  • Ala Moana Hotel Mantra
  • Ala Moana Mantra Honolulu
  • Ala Moana Mantra

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.