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4.0 out of 5

"When we arrive to the hotel it was clean the staff was extremely friendly the location is perfect the beach is right across the street public transpor ... " More

By a verified traveler on Sat 18 Jun 2022

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Hotel Description

3.5-star eco-friendly hotel near Hawaii Convention Center, connected to a shopping center

Ala Moana stay

Within a 10-minute walk of this Ala Moana hotel, you'll find Hawaii Convention Center and Ala Moana Center. Royal Hawaiian Center and Waikiki Beach are also within 2 miles (3 km).

Full-service spa, sauna

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this eco-friendly hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. 2 coffee shops/cafes offer dining options, while a bar/lounge and a gym are also on site.

Kona Tower City View - Resort Fee Included

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$224* Per night/room Jul 24 - Jul 25

Waikiki Tower Ocean View – Resort Fee Included

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Kona Tower Partial Ocean View – Resort Fee Included

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Waikiki Tower Partial Ocean View – Resort Fee Included

Bed Count 1 King Bed Maximum Occupancy 4 Max

Waikiki Tower 1 Bedroom Mountain View Suite - Resort Fee Included

Bed Count 1 King Bed Maximum Occupancy 4 Max

Waikiki Tower City View - No Balcony Access - Resort Fee Included

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ala Moana Hotel by Mantra ratings based on 58 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ala Moana Hotel by Mantra

Everyone (24) Couples (7) Family (26)
5 out of 5
When we arrive to the hotel it was clean the staff was extremely friendly the location is perfect the beach is right across the street public transportation is right outside the hotel we were able to go sightseeing every day without having to Uber or rent a car the location is amazing and the stay was excellent I would rate this hotel and recommend it highly

Posted by on Jun 18, 2022

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Comment from Hotel Management

Jun 19, 2022 by Earl

Aloha Patricia, Thank you so much for your review and recent stay. We look forward to your next visit. Mahalo

4 out of 5
A Very convenient location and walking distance to The Ala Moana Park, Adjacent mall and great location for bus/trolley hop/on&off! Nice!!!

Posted by , from ROANOKE on May 11, 2022

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Comment from Hotel Management

May 12, 2022 by Earl

Aloha Anthony, Thank you for your review and stay with us. We look forward to your next stay with us. Mahalo

3 out of 5
Centrally located. Renovations and pool closed for most of the day. Also partial ocean view .

Posted by on May 11, 2022

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Comment from Hotel Management

May 12, 2022 by Earl

Aloha Rachael Ann, Thankyou for your review. We look forward to your next stay with us. Mahalo

4 out of 5
The best part of this property of the convenience to the shopping center.

Posted by on May 10, 2022

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Comment from Hotel Management

May 12, 2022 by Earl

Aloha Gigi, Thank you for your review. We are happy enjoyed your stay and look forward to your next stay with us. Mahalo

4 out of 5
Love the property and the staff was extremely nice and helpful. The room was very clean and so was the rest of the hotel. The breakfast at cafe 410 was great and it was so convenient having a Starbucks right down stairs. We never had an issue with finding parking either. The only issue we had was the ocean view room that we paid for did not look like the pictures. The balcony was tiny and the view was basically a city view with a small view of the ocean between buildings.

Posted by on May 8, 2022

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Comment from Hotel Management

May 9, 2022 by Earl

Aloha Leana, Thank you for your review and stay with us. We look forward to your next stay with us and a better ocean view. Mahalo

4 out of 5
Valet was awesome. Although the night we checked in it was crazy busy at valet unsure of where to pull up...I'm sure they made it as convenient as possible for arriving guests with little space to drive up. I had hoped to get into the pool during the day, but saw that it was closed...it opened in the late afternoon hours, but i found that that was dinner time for us...meaning 5-7 we're getting ready for dinner reservations and then be out for the night...we weren't able to use the pool throughout our stay. The elevator got confusing using the key card. We haven't travelled for a while so when we got in we couldn't get the elevator going. Luckily another guest told us what to do. I think they should let guests know about this as we weren't told. Being that the lower cafe wasn't open, I think the general store should open a little earlier. We went down to get some drinks at 8:30 and found they didn't open till 10:30...Starbucks had a long line and they didn't have much selection in the cooler drinks. Housekeeping was on top of things...which was great. Overall stay was good and that was the reason of my rating...not five stars, but four during this stay because of things mentioned, however given it was during another time, it would probably have been five. Thank you.

Posted by on Apr 5, 2022

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Comment from Hotel Management

Apr 7, 2022 by Jason N

Aloha Lorna, we are certainly grateful for your 4 star review. So sorry about the limited pool hours during your stay, the exterior beautification project will be finished soon. As business is starting to recover, you can certainly expect more dining choices with expanded hours throughout our property. Thank you for giving our Housekeeping team a shout, they're thrilled to be recognized for being on top of your expectations. Mahalo

3 out of 5

Posted by on Mar 4, 2022

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4 out of 5

Posted by on Feb 27, 2022

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5 out of 5
Had a few situations but management was quick to make everything allright..I would stay here again.

Posted by on Jan 26, 2022

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Comment from Hotel Management

Jan 29, 2022 by Polly

Aloha, Thank you for the awesome reviews. We appreciate your support and look forward to your next visit.

3 out of 5

Posted by on Jan 13, 2022

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About the Ala Moana Hotel by Mantra

Location 410 Atkinson Drive, Honolulu, HI 96814

Renovations + Closures

The property will be renovating from February 8 2022 to June 29 2022 (completion date subject to change). The following areas are affected:

  • Swimming pool

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Ala Moana Hotel by Mantra offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants and 2 coffee shops/cafes, as well as a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, spa services, and a terrace are also featured at the eco-friendly Ala Moana Hotel by Mantra. For a fee, parking is available. This 3.5-star Honolulu hotel is smoke free.

  • 1115 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • 2 coffee shops
  • Built in 1970
  • Towels for the beach
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Ala Moana Hotel by Mantra offers 1115 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Honolulu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Signature Prime Steak - Overlooking the ocean, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Dada Salon, Spa & Cafe - Onsite café. Open daily.

Starbucks - This restaurant serves light fare only. Open daily.

Cafe 410 - This buffet restaurant serves breakfast only. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Dada Salon, Spa & Café. Services include hot stone massages, Thai massages, and facials.

The spa is open daily.

  • Hot stone massage
  • Facial treatments
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Ala Moana Hotel by Mantra

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 24.50 for adults and USD 15 for children (approximately)
  • Self parking fee: USD 34.50 per day (in/out privileges)
  • Valet parking fee: USD 45 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ala Moana Hotel by Mantra
  • Ala Moana Honolulu
  • Ala Moana Hotel Mantra Honolulu
  • Ala Moana Hotel Honolulu
  • Hotel Ala Moana
  • Hotel Moana
  • Moana Hotel
  • Ala Moana Hotel Hawaii/Honolulu
  • Ala Moana Hotel Mantra
  • Ala Moana Mantra Honolulu
  • Ala Moana Mantra

You should know

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.