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"The food at all restaurants is delicious and you have a gorgeous view of the beach! The luau is the best one that I have ever attended, and there's
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5-star luxury resort near Waikiki Beach, connected to a shopping center
On the beach
At this Waikiki resort, you'll be well placed to visit Royal Hawaiian Center and Waikiki Beach Walk, both steps away. Waikiki Beach and International Market Place are also within half a mile (1 km).
Luxury amenities
A full-service spa, 4 restaurants, and 2 outdoor pools are all featured at this smoke-free resort. Enjoy beachfront dining and relax with beach cabanas and sun loungers. There's fun for all ages with a children's pool and a waterslide, and supervised childcare is an added bonus.
IPads, free WiFi
Boasting iPads, the 528 guestrooms also offer free WiFi and iPod docks. Flat-screen TVs, refrigerators, and room service are also available.
The Royal Hawaiian, a Luxury Collection Resort, Waikiki ratings based on 15 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Everyone (10)Couples (1)Family (3)
2 out of 5
This is a classic older hotel that people should stop by have a drink and walk around. I do not recommend staying here. The rooms are small (I have had rooms in NYC larger), bathrooms are tiny and needed updating. The pool is super tiny and my pool at home is larger. No one was ever there and it was very disappointing. The garden is really an open area with some large trees. Those were nice but that is about it. Beach is small and everything you need, you need to pay for. It is worth the price to get the umbrella and chairs or you are stuck looking for a space. We were there right when Coronavirus hit and hotel was at 30% capacity so you would think service would be great but that was not the case. When we had an issue with our room, they offered to move us to a lower floor. Then we paid for a microwave that did not work and I would not let the attendant leave until we got a new one. The only person that was nice at this hotel was the cleaning lady and she got a nice tip for it.
Posted by a verified traveler on Mar 20, 2020
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Comment from Hotel Management
Mar 21, 2020
by The Royal Hawaiian, Guest Experience Team
Aloha Guest, thank you for taking the time to review your stay with us. We are very sorry for not meeting all of your expectations, and we appreciate your specific feedback about the size of our pool and your bathroom, as we always love knowing what our guests enjoy and the things they would change. Also, your valuable notes about the condition of our accommodations will be shared with the appropriate individuals for future modernization plans for our hotel. Moreover, we also apologize for being able to provide the level of attention you deserve. Your comments have been discussed with our team to make sure we are consistent in our service levels going forward. We value your business and hope you will give us another chance to provide you with a much-improved experience.
Mahalo,
Ayaka H.,
The Royal Hawaiian, Guest Experience Team
5 out of 5
The food at all restaurants is delicious and you have a gorgeous view of the beach! The luau is the best one that I have ever attended, and there's always lovely live music playing at the bar. Very quiet rooms and the staff is outstanding. Go talk with Jaz at the concierge desk - she's the best!!!
Posted by a verified traveler on Feb 10, 2020
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Comment from Hotel Management
Feb 11, 2020
by Guest Experience Team
Aloha Guest, thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort, Waikiki. We are thrilled you loved not only our delicious food and luau but also our well-appointed accommodations. It is also a pleasure to know you liked our excellent service. Your compliments will surely be shared with Jaz. We are grateful for your business and look forward to seeing you again soon.
Mahalo,
Ayaka H.
The Royal Hawaiian, Guest Experience Team
2 out of 5
Pool very small. Had to share a pool with next property. Very little seating in lawn area in back except bar area. Not as pretty as I remember it.
Posted by a verified traveler on Dec 2, 2019
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4 out of 5
The bed was really comfortable and we had a great ocean view
Posted by a verified traveler on May 12, 2019
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Comment from Hotel Management
May 24, 2019
by Guest Experience Team
Aloha, Thank you for your review. We are delighted to hear that our Luxury Collection bed was comfortable, and the view from your room was to your liking. We hope to welcome you back again soon!
5 out of 5
the Royal Hawaiian in Waikiki was like paradise! This was like visiting an enchanted forest. The staff was amazing! I wou
Posted by a verified traveler on Apr 16, 2019
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Comment from Hotel Management
May 11, 2019
by Guest Experience Team
Aloha, Thank you for your kind comments! We are delighted to hear that you had a memorable stay with us, and look forward to welcoming you back again in the future.
5 out of 5
I liked the history of the hotel.The hotel is in excellent condition considering it's age.
Posted by a verified traveler on Apr 9, 2019
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Comment from Hotel Management
May 11, 2019
by Guest Experience Team
Aloha !
Thank you for sharing your experience with us at The Royal Hawaiian, a Luxury Collection Resort. We are thrilled to hear that you had such an enjoyable stay with us, and hope to have the opportunity to welcome you back again in the future!
5 out of 5
very clean and nice...also center of Waikiki is good for shopping ,dinning. beach is right there, so easy to enjoy!!
Posted by a verified traveler on Apr 3, 2019
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Comment from Hotel Management
May 11, 2019
by Guest Experience Team
Thank you for sharing your experience with us at The Royal Hawaiian, a Luxury Collection Resort. We are thrilled to hear that you had such an enjoyable stay with us, and hope to have the opportunity to welcome you back again in the future!
3 out of 5
Posted by a verified traveler on Feb 23, 2019
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5 out of 5
Posted by a verified traveler on Jan 17, 2019
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2 out of 5
The hotel service staff is on strike & it caused much stress due to the room being cleaned and not having the restaurant and bar availability. Really a shame!!
Posted by Disn, from Chandler on Oct 21, 2018
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About the The Royal Hawaiian, a Luxury Collection Resort, Waikiki
This property is closed from March 23 2020 to December 1 2020 (dates subject to change).
Property Features
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At The Royal Hawaiian, a Luxury Collection Resort, Waikiki you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, a 24-hour fitness center, and a spa tub. Parking is available for a fee. This 5-star Honolulu resort is smoke free.
528 guestrooms or units
4 dining venues
12000 sq ft of conference space
1115 sq m of conference space
Built in 1927
Bar on the beach
Bar by the pool
Bar or lounge
Coffee shop
Supervised kid's activities (surcharge)
Childcare (surcharge)
Cabanas on the beach (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Cabanas by the pool (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Breakfast available (surcharge)
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
Transport
Airport: Daniel K. Inouye Intl. Airport (HNL) (15.5 km / 9.7 mi)
Property shuttles: Airport shuttle
Parking: Valet parking available for a surcharge
Room Amenities
The Royal Hawaiian, a Luxury Collection Resort, Waikiki offers 528 air-conditioned accommodations, which are accessible via exterior corridors and feature iPads and iPod docking stations. Beds feature down comforters. 37-inch flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Honolulu resort provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
iPad
IPod dock
In-room dining (limited hours)
Flat-screen television
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Hypo-allergenic bedding
Down blanket
Bathtub or shower
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Laptop safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Exterior corridor access
Air conditioning
Connecting rooms available
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
Surf Lanai - This restaurant specializes in Hawaiian cuisine.
Azure Restaurant - This beachfront restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Mai Tai Bar - This beach bar serves light fare only. Open daily.
Royal Hawaiian Bakery - This coffee shop specializes in American cuisine. Open daily.
A Royal Hawaiian Luau, ’A - This restaurant serves dinner only. Reservations are required. Open select days.
Room service (during limited hours) is available.
Nearby Activities
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Water skiing nearby
Golfing nearby
Surfing/boogie boarding on site
Parasailing nearby
Windsurfing nearby
Horse riding nearby
Bicycle rentals nearby
Segway rental/tour nearby
Hiking/biking trails nearby
Sailing nearby
Scuba diving nearby
Scooter/moped rentals nearby
Spa Services
Abhasa Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub.
The spa is open daily.
Number of treatment rooms 9
Outdoor treatment areas
Couples treatment rooms
Body wraps
Body treatments
Body scrubs
Facial treatments
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Spa tub in spa
Reflexology
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
In-room accessibility
Assistive listening devices available
Braille or raised signage
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.
Front desk staff will greet guests on arrival.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W58245760-01
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is W58245760-01. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-out is available.Individually-wrapped food options are available.The property affirms that it follows sanitization practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Reservation might be required for some facilities onsite
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Property is cleaned with disinfectant
Staff wears personal protective equipment
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
State tax ID - W58245760-01
Debit cards
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 48.29 per accommodation, per night
The resort fee includes:
Sporting facilities or equipment
Internet access
Newspaper
Phone calls
Additional inclusions
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: USD 42.00 per person (approximately)
Airport shuttle fee: USD 32 per person (roundtrip)
Valet parking fee: USD 40.00 per night (in/out privileges)
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hawaiian Royal
Royal Hawaiian
Royal Hawaiian Luxury Collection
Royal Hawaiian Luxury Collection Resort
Royal Luxury Collection
Royal Luxury Collection Resort
Royal Hawaiian Luxury Collection Resort Waikiki
Royal Hawaiian Luxury Collection Waikiki
Royal Hawaiian Honolulu
a Luxury Collection Hotel Honolulu
The Royal Hawaiian
The Royal Hawaiian
The Royal Hawaiian A Luxury Collection Resort
The Royal Hawaiian a Luxury Collection Resort Waikiki
The Royal Hawaiian, a Luxury Collection Resort, Waikiki Resort
The Royal Hawaiian, a Luxury Collection Resort, Waikiki Honolulu
You should know
The Royal Hawaiian, a Luxury Collection Resort, Waikiki offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
The property is a member of Historic Hotels of America.
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Frequently Asked Questions
There are 4 onsite restaurants, offering options like Hawaiian cuisine, a beachfront location, and ocean views.
Free parking is not available at this resort. Valet parking is available for USD 40.00 per night.
The Royal Hawaiian, a Luxury Collection Resort, Waikiki is 9.7 mi (14-min drive) away from the Honolulu, HI (HNL-Daniel K. Inouye Intl.) airport, the closest popular airport to the property.
The Royal Hawaiian, a Luxury Collection Resort, Waikiki features 2 outdoor pools and a children's pool.
This resort is on the beach. Don't forget your sunscreen!
Pamper yourself with a day at Abhasa Spa, where you can enjoy reflexology, body wraps, and prenatal massages.
Free breakfast isn't provided at The Royal Hawaiian, a Luxury Collection Resort, Waikiki, but buffet breakfast is offered for a fee of USD 42.00 per person. It's available every day from 6:30 AM to 11 AM.
Check-in is from 3:00 PM - anytime.
The Royal Hawaiian, a Luxury Collection Resort, Waikiki offers an airport shuttle 24 hours a day, on request, for a charge of USD 32 per person, roundtrip.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
