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Pacific Marina Inn Airport Hotel

2-star property
2628 Waiwai Loop, Honolulu, HI 1-855-201-7819
3.6 out of 5
Good!
See all 41 travelocity Reviews

"Although it is located in the industrial area, it is close to airport which is good for us. Staff very friendly and helpful. Nothing fancy like bi ... " More

By a verified traveler on Sat 21 Aug 2021

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Hotel Description

Hotel near Honolulu Harbor in Honolulu

Near the airport

A stay at this Western Honolulu hotel places you within 3 miles (5 km) of Honolulu Harbor and 6 miles (10 km) of Hickam Air Force Base. Also within 9 miles (15 km) are Hawaii Convention Center and Ala Moana Center.

Free shuttle, parking

A restaurant and an outdoor pool are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas and free airport shuttle. Free self parking, a snack bar/deli, and luggage storage are also offered.

Free WiFi, refrigerators

The 120 guestrooms have flat-screen TVs with cable channels and offer free WiFi and refrigerators. Other amenities include ceiling fans, showers, and phones. Housekeeping is available on request.

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$110* Per night/room Oct 30 - Oct 31

Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite (Diamond Head)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Pacific Marina Inn Airport Hotel ratings based on 41 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Pacific Marina Inn Airport Hotel

Everyone (20) Couples (10) Family (10)
1 out of 5
This hotel looks absolutely NOTHING like the photos. It was dirty, staff were rude, homeless sleeping outside my room door.

Posted by on Oct 14, 2021

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Comment from Hotel Management

Oct 14, 2021 by Front Office Supervisor

Aloha Jennifer, Thank you for choosing to stay with us at our Inn. We would like to apologize for any inconvenience you have experienced during your stay. We will discuss these matters you have mentioned with our staff. Mahalo and Stay Safe.

2 out of 5
Undisclosed “amenities fee” , unfair competitive pricing on Travelocity when choosing to book a hotel. Advertising “free airport shuttle” on website but then verbally stating that is what the “amenity fee” covers.

Posted by on Sep 16, 2021

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2 out of 5
Property was in poor condition. Room was terrible and dirty condition. Maintenance was severely lacking. Pictures on line were nice. I assume they are thirty years ago! The actual room was horrible. Located in a sketchy industrial area. Quite a few homeless and drug users hanging around the back of the motel. I would never have paid to stay here if we had known the location and condition of the room.

Posted by on Aug 28, 2021

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Comment from Hotel Management

Sep 9, 2021 by Guest Service Agent

Aloha Terry, Thank you for your feedback. We are working on getting all rooms refurbished. Thank you for choosing to stay with us. Mahalo

5 out of 5
Although it is located in the industrial area, it is close to airport which is good for us. Staff very friendly and helpful. Nothing fancy like big hotels but comfortable. Our second timd staying here and will come back.

Posted by on Aug 21, 2021

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Comment from Hotel Management

Aug 24, 2021 by Guest Service Agent

Aloha and WOW! Thank you so much for your continued business and support. Much Mahalo and we can't wait to welcome you again!

2 out of 5
industril area near hotel.

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 14, 2021 by Guest Service Agent

Aloha, Thank you for your feed back. Mahalo

3 out of 5
Very basic, simple, inexpensive motel near the airport. A bit noisy but not too bad. Not close to any amenities, but there is a restaurant on premises. Free shuttle to/from airport is a plus. Staff is very competent and friendly.

Posted by on Jun 23, 2021

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Comment from Hotel Management

Jun 24, 2021 by Guest Service Agent

Aloha, Thank you for your review. We hope to see you again. Mahalo

3 out of 5
You get what you pay for.

Posted by on Jun 11, 2021

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Comment from Hotel Management

Jun 12, 2021 by Guest Service Agent

Aloha, Thank you for your review. Mahalo

5 out of 5
Not much to do around the area but found a nice little park/lagoon directly behind the hotel. Chinese Restaurant on the premises. Really good food. Little market on the premise was also very convenient. Shuttle to airport available every half hour.

Posted by on May 15, 2021

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Comment from Hotel Management

May 16, 2021 by Guest Service Agent

Aloha, Thank you for choosing to stay with us. We enjoyed reading your feedback. We would love to welcome you again. Mahalo

2 out of 5
The Pacific Marina Inn is only about a 5 minute ride on their shuttle from the Oahu Airport. The shuttle is free, but only runs between the airport and the hotel, don’t ask for it to go anywhere else. The staff for the most part is friendly, but not always helpful, one gentleman was almost surly. Although the photo of the hotel looks nice, the rooms are small, and the walls are thin. Furthermore, the hotel is in an industrial area with a need to take at least a half mile walk to get to any kind of eating establishment. Further for a convenience store. We chose it as a stopping place before moving to our timeshare and because of timing and Covid-protocol in HI, ended up there 2 nights. This is not a place to relax, but rather only a place to pass through. Our second night had a party going on next door until 4:30 AM and around 3 AM our smoke alarm started to chirp indicating it was either out of date or needing a battery replacement. The bathroom had dispensers for various products, but it appears that the hair conditioner was watered down and came out in small clumps. Certainly didn’t want to put it on my head! Our first night we tried to sit out near a small patio area adjacent to the pool (hours are 9 to 9), but found a group of very loud people—unmasked—smoking and carrying on who actually asked us if they were obnoxious. During the day screaming kids outside our door next to the pool ruled the atmosphere. Cost is reasonable, but at what price?

Posted by , from Colorado on Jan 4, 2021

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4 out of 5

Posted by on Sep 5, 2020

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About the Pacific Marina Inn Airport Hotel

Location 2628 Waiwai Loop, Honolulu, HI 96819

Property Features

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Pacific Marina Inn Airport Hotel also features an outdoor pool, coffee/tea in a common area, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this Honolulu hotel.

  • 120 guestrooms or units
  • 3 levels
  • 2 buildings
  • Dining venue
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Pacific Marina Inn Airport Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Pacific Marina Inn Airport Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - W01133153-01

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is W01133153-01. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - W01133153-01
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 14.95 per accommodation, per night

The resort fee includes:

  • Pool access
  • Shuttle service
  • Phone calls
  • Faxes
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castle Pacific
  • Castle Pacific Marina Airport
  • Castle Pacific Marina Airport Honolulu
  • Castle Pacific Marina Inn Airport Hotel
  • Castle Pacific Marina Inn Airport Hotel Honolulu
  • Pacific Marina Inn Hotel
  • Pacific Marina Inn Airport Hotel Honolulu
  • Pacific Marina Airport Honolulu
  • Pacific Marina Airport
  • Pacific Marina Hotel Honolulu
  • Pacific Marina Inn Airport Hotel Hotel
  • Pacific Marina Inn Airport Hotel Honolulu
  • Pacific Marina Inn Airport Hotel Hotel Honolulu

You should know

  • Pacific Marina Inn Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Pool access available from 9:30 AM to 9:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.