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4.2 out of 5

"The Staff was very friendly, walking distance to restaurants and shopping areas. " More

By a verified traveler on Sat 04 Aug 2018

Hotel Description

Hotel near Royal Hawaiian Center in Honolulu

Oceanside stay

With a stay at this Waikiki hotel, you'll be within half a mile (1 km) of Royal Hawaiian Center and 2 miles (3 km) of Ala Moana Center. Aloha Tower Marketplace and Diamond Head are also within 6 miles (10 km).

Free breakfast

This hotel features an outdoor pool and a fitness center. Enjoy the spa tub and free perks like buffet breakfast and WiFi in public areas. Self parking, a business center, and a terrace are also offered.

Free WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 596 guestrooms also have free WiFi and flat-screen TVs. Coffee/tea makers, hair dryers, and showers are also available.

Standard Room (bed type not guaranteed)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$144* Per night/room Oct 23 - Oct 24

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Waikiki ratings based on 37 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Waikiki

Everyone (19) Couples (10) Family (11)
5 out of 5
Customer service is great. Very friendly staff and very accommodating. Good continental breakfast.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by General Manager

Thank you for taking the time to review your stay at Holiday Inn Express Waikiki. We are delighted to know the service provided by our excellent associates was beyond your expectations and that you loved the delicious breakfast we serve. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Jernell R.A. Mendonca, General Manager

4 out of 5
The room was real small asked for a deluxe size and got compact size.

Posted by on Oct 11, 2019

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Comment from Hotel Management

Oct 12, 2019 by General Manager

Thank you for being our guest. We are sorry we were unable to accommodate you in the room of your choice. Though we are confident this was an isolated incident, we’re reviewing this with our staff to make sure such scenarios are prevented from happening again. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Holiday Inn Express Waikiki again in the future. Jernell R.A. Mendonca, General Manager

4 out of 5

Posted by on Oct 2, 2019

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Comment from Hotel Management

Oct 3, 2019 by General Manager

Thank you for staying with us and for your gracious rating. On behalf of all of us at Holiday Inn Express Waikiki, we would like to invite you for another outstanding visit. Jernell R.A. Mendonca, General Manager

5 out of 5
Location was great 👍 amazing room view as well. Staff was awesome and very helpfull

Posted by on Sep 19, 2019

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Comment from Hotel Management

Sep 20, 2019 by General Manager

We are very glad you chose to stay at Holiday Inn Express Waikiki. Thank you for sharing how much you enjoyed our friendly staff, excellent location, and well-appointed rooms. It was a pleasure to host you, and we look forward to seeing you again soon. Jernell R.A. Mendonca, General Manager

3 out of 5

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 17, 2019 by General Manager

We appreciate you taking the time to leave your rating and are happy you liked various aspects of your stay. However, we are sorry we were not at our best. We hope to have another opportunity to welcome you back soon. Jernell R.A. Mendonca, General Manager

2 out of 5
The property is in a good location. Close to a few different bus stops, ABC stores/7-11, and the beach. However, the room was actually incredibly tiny and uncomfortable (this coming from a single person in a double bed room). The shower only had about 2 temperatures--warm and slightly warmer. And there was an odd smell that wouldn't leave the room. I ended up with the window open most of the time I was there; which, even with the AC, made the room so HOT. I was really glad I ended up not spending that much time in the room. The pool was way too small and dropped rapidly from 3ft to 6ft. The hot tub was hardly warm. On top of all this they charge an extra $100+ resort fee? I didn't find out about this until AFTER I booked the room and got there. The woman at the front desk explained it so fast and mumbled I has to ask her to repeat it. And she did... in the same manner so I still don't understand what I paid for after already paying for the room... There's nothing resort about this place other than maybe the location? I've stayed at HIEs before, and at cheap hotels in resort areas and have never come across this BS.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 4, 2019 by General Manager

Anne, thank you for sharing your feedback with us. Although you liked our location, We are truly sorry for the problems you encountered during your stay. We have shared your comments with our housekeeping team to ensure the odor issue in your room is resolved immediately. We are also working with our front desk to make sure we answer the queries of our guests more diligently. If you are in doubt and would like to review your charges further, please get in touch with us anytime. Thank you again, and we hope you will give us a chance to provide you with the hospitality you deserve on a future visit. Jernell R.A. Mendonca, General Manager

4 out of 5
Sticky shower floor, Tiny shower room,Tiny bathroom,Tiny bedroom.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 4, 2019 by General Manager

Thank you for sharing your feedback with us. We are sorry for your disappointment with the size of your room and apologize for the cleanliness issues you encountered. We have shared our comments with our housekeeping team to ensure we are more diligent in our efforts to maintain our rooms. We encourage you to try us again in the near future. We are confident you will enjoy a better stay. Jernell R.A. Mendonca, General Manager

5 out of 5
Absolutely beautiful ocean view the minute we stepped into our room! We were very early for checkin after just getting off a cruise and they had a room available within the hour so we got to enjoy the whole day. definitely would stay again!

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 27, 2019 by General Manager

Thank you for choosing Holiday Inn Express Waikiki for your post-cruise stay. We are pleased that you loved our rooms and the beautiful views they offer. Thank you again, and we look forward to having you back soon. Jernell R.A. Mendonca, General Manager

4 out of 5

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 14, 2019 by General Manager

Thank you for being our guest at Holiday Inn Express Waikiki. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Jernell R.A. Mendonca, General Manager

5 out of 5

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by General Manager

Thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Holiday Inn Express Waikiki, and we look forward to welcoming you back soon. Jernell R.A. Mendonca, General Manager

About the Holiday Inn Express Waikiki

Location 2058 Kuhio Avenue, Honolulu, HI 96815

Property Features

Holiday Inn Express Waikiki offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. A terrace, tour/ticket assistance, and a vending machine are also featured at Holiday Inn Express Waikiki. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Honolulu hotel is smoke free.

  • 596 guestrooms or units
  • 44 levels
  • Buffet breakfast (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Miniature golf on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (14.5 km / 9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Waikiki offers 596 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards not accepted
  • Tax ID - 474136379

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.74 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Fitness center access
  • Fitness/yoga classes
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 35.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maile Court
  • Maile Sky
  • Holiday Inn Express Honolulu Waikiki Hotel
  • Maile Sky Court Honolulu
  • Maile Sky Court Hotel
  • Maile Sky Court Hotel Honolulu
  • Sky Court
  • Sky Maile
  • Castle Maile Sky Court Honolulu
  • Castle Maile Sky Court Hotel
  • Maile Sky Court Hawaii/Honolulu
  • Ohana Maile Sky Court
  • Holiday Inn Express Honolulu Waikiki
  • Maile Sky Court
  • Holiday Inn Express Honolulu – Waikiki
  • Holiday Inn Express Waikiki Hotel
  • Express Waikiki Honolulu
  • Holiday Inn Express Waikiki Hotel
  • Holiday Inn Express Waikiki Honolulu
  • Holiday Inn Express Waikiki Hotel Honolulu
url importing https://www.travelocity.com/Honolulu-Hotels-Holiday-Inn-Express-Waikiki.h7795-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.