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4.1 out of 5

"Wonderful staff and beautiful hotel. " More

By a verified traveler on Wed 26 Oct 2022

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Hotel Description

3-star hotel near Royal Hawaiian Center

Oceanside stay

Within a 15-minute walk of this Waikiki hotel, you'll find Royal Hawaiian Center and Hawaii Convention Center. Ala Moana Center and Ala Moana Beach Park are also within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool and a gym. Enjoy the spa tub and free perks like full breakfast and WiFi in public areas. Self parking, a business center, and a terrace are also offered.

Standard Room, 1 King Bed (Waikiki View)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$205* Per night/room Feb 4 - Feb 5

Suite, 1 King Bed, Accessible, Partial Ocean View (Communications, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Communications, Waikiki View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Partial Ocean View (Communications)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Communications)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Express Waikiki, an IHG Hotel ratings based on 33 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Waikiki, an IHG Hotel

Everyone (12) Couples (7) Family (15)
2 out of 5
They are trying to trick you with the view, it s city view waikiki not the beach, rude front desk and not helpful, extremely expensive parking,had noisy neighbors and slamming doors very bad and no one did anything.disappointing breakfast . Very nice people at the housekeeping and laundry and very helpful.

Posted by on Jan 10, 2023

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Comment from Hotel Management

Jan 11, 2023 by Assistant General Manager

Aloha Daniela,Mahalo for staying with us and for sharing your experience. We're very sorry for the inconvenience you had experience. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. We want to thank you once again for staying with us.Mahalo,John QuijanoAssistant General Manager

5 out of 5

Posted by , from Schenectady on Nov 13, 2022

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Comment from Hotel Management

Nov 15, 2022 by Assistant General Manager

Aloha Carroll,Mahalo for staying with us at Holiday Inn Express Waikiki. We're incredibly delighted by your perfect rating. We had a fantastic time hosting you, and we look forward to hosting you again in the future.Mahalo,John QuijanoAssistant General Manager

5 out of 5
Wonderful staff and beautiful hotel.

Posted by on Oct 26, 2022

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Comment from Hotel Management

Oct 28, 2022 by Assistant General Manager

Aloha Bill,Mahalo for choosing Holiday Inn Express Waikiki. We greatly appreciate your kind words about our excellent facilities and friendly staff. We had a great time hosting you, and we're excited to welcome you again in the future.Mahalo,John QuijanoAssistant General Manager

4 out of 5
Rooms were small but comfortable. Those of us that had scooter had to store them downstairs bc there was no space for them in the room. Staff was very accomodating about this. Family was able to use the breakfast room in the evening for get togethers which was very nice. Overall, staff was very helpful.

Posted by , from OMAHA on Aug 28, 2022

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Comment from Hotel Management

Aug 29, 2022 by General Manager

Dear Dareise, Mahalo for taking the time to review your stay at Holiday Inn Express Waikiki. We are glad you enjoyed the breakfast we offer and that you were pleased with the courteous service our associates delivered. We will surely share your kind compliments with our team. We are also delighted to learn that you enjoyed our accommodations. Thank you again for staying with us, and we appreciate your business!Mahalo,Jernell R.A. MendoncaGeneral Manager

4 out of 5

Posted by on Aug 16, 2022

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2 out of 5

Posted by on Jul 5, 2022

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5 out of 5
Great place to Stay. The rooms may be on the small side but the amenities like the amazing view we had, pool, fitness center and the breakfast make up for it. Location is great and staff is friendly

Posted by on Jun 9, 2022

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Comment from Hotel Management

Jun 10, 2022 by General Manager

Laura, mahalo for being our guest and for writing such a fantastic review. We are delighted that our service and location met your expectations and that you particularly loved our breakfast and the on-site facilities. We hope that your great experience will bring you back to enjoy even more of what we have to offer. Mahalo again for choosing the Holiday Inn Express Waikiki! Mahalo, Jernell R.A. Mendonca General Manager

4 out of 5
Staff was great. Rooms little small for family of 4.

Posted by on May 29, 2022

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Comment from Hotel Management

Jun 11, 2022 by General Manager

Scott, mahalo for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that goes above and beyond your expectations and also exudes "Aloha," the hospitality spirit of the islands. However, we are sorry for the disappointment with the size of your room. We look forward to sharing your comments with our team. We appreciate you choosing Holiday Inn Express Waikiki - we hope to welcome you again soon! Mahalo, Jernell R.A. Mendonca General Manager

5 out of 5
Staff is very nice & friendly.

Posted by on May 15, 2022

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Comment from Hotel Management

May 16, 2022 by General Manager

Gladys, mahalo for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that goes above and beyond your expectations and also exudes "Aloha," the hospitality spirit of the islands. We look forward to sharing your comments with our team. We appreciate you choosing Holiday Inn Express Waikiki - we hope to welcome you again soon! Mahalo, Jernell R.A. Mendonca, General Manager

2 out of 5
Some staff members were good. Hotel was not clean. We had to change rooms three times due to uncleanliness, noisy guests in neighboring rooms (Hotel management knew about it before room was given to us and wanted someone new to use the room anyway). We had four sleepless nights). I would like Holiday Inn express to give us our money back for four nights.

Posted by on May 12, 2022

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Comment from Hotel Management

May 13, 2022 by General Manager

Vijay, thank you for being our guest and sharing your concerns. We are sorry you had a poor experience at our hotel. Our team strives to ensure each guest has a pleasant stay, so we apologize for missing the mark. We appreciate you sharing details so we can take steps to prevent these issues in the future. Please consider staying with us again so we can show you a better example of our hospitality. Mahalo, Jernell R.A. Mendonca, General Manager

About the Holiday Inn Express Waikiki, an IHG Hotel

Location 2058 Kuhio Avenue, Honolulu, HI 96815

Property Features

Holiday Inn Express Waikiki, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A terrace, tour/ticket assistance, and a vending machine are also featured at Holiday Inn Express Waikiki, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Honolulu hotel is smoke free.

  • 596 guestrooms or units
  • 44 levels
  • Full breakfast (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Miniature golf on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Waikiki, an IHG Hotel offers 596 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 11:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 250.00 per accommodation, per week
  • Maximum 2 per room (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - 474136379

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is 474136379. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - 474136379
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.49 per accommodation, per night

The resort fee includes:

  • Spa tub access
  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 250.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maile Court
  • Maile Sky
  • Holiday Inn Express Honolulu Waikiki Hotel
  • Maile Sky Court Honolulu
  • Maile Sky Court Hotel
  • Maile Sky Court Hotel Honolulu
  • Sky Court
  • Sky Maile
  • Castle Maile Sky Court Honolulu
  • Castle Maile Sky Court Hotel
  • Maile Sky Court Hawaii/Honolulu
  • Ohana Maile Sky Court
  • Holiday Inn Express Honolulu Waikiki
  • Maile Sky Court
  • Holiday Inn Express Honolulu – Waikiki
  • Holiday Inn Express Waikiki Hotel

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.