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Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5 star property
3.5-star golf hotel near Port of Hilo

Choose dates to view prices

Photo gallery for Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Desk, laptop workspace, iron/ironing board, rollaway beds
Exterior
1 Bedroom Oceanfront | Living area | 32-inch flat-screen TV with cable channels, TV
Sports facility
Breakfast and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
71 Banyan Dr, Hilo, HI, 96720
  • Place, Naniloa Country Club
    ‪1 min walk‬
  • Place, Liliuokalani Park and Gardens
    ‪7 min walk‬
  • Place, Coconut Island Park
    ‪9 min walk‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking, Ocean View

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View | Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking (Banyan View)

7.4 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Banyan View)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Non Smoking (Banyan View)

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View) | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Hilo

Oceanside stay.You'll be steps from Naniloa Country Club and within a 10-minute walk of Liliuokalani Park and Gardens with a stay at this Keaukaha hotel. Hamakua Heritage Corridor and Coconut Island Park are also within half a mile (1 km).

What's nearby

  • Naniloa Country Club - 1 min walk - 0.0 miles
  • Liliuokalani Park and Gardens - 7 min walk - 0.4 miles
  • Coconut Island Park - 9 min walk - 0.5 miles
  • Bayfront Park - 17 min walk - 0.9 miles
  • Port of Hilo - 3 min drive - 1.5 miles

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Verna's Drive In - ‬11 min walk
  • ‪Ken's House of Pancakes - ‬12 min walk
  • ‪Sakura - ‬15 min walk
  • ‪Hilo Lunch Shop - ‬3 min drive

About this property

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5-star golf hotel near Port of Hilo
Hilo Hawaiian Hotel, Trademark Collection by Wyndham offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business center and a meeting room. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilo Hawaiian Hotel, Trademark Collection by Wyndham. Free self parking is available.

This 3.5-star Hilo hotel is smoke free.

  • 286 guestrooms or units
  • 8 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hilo Hawaiian Hotel, Trademark Collection by Wyndham offers 286 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hilo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Grand Naniloa Hotel Hilo - a Doubletree by Hilton
Keaukaha
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 1,324 reviews
$259 nightly
The price is $307
May 13 - May 14
Total with taxes and fees
Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.61 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is GE-189-318-3488-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

How close is Hilo Hawaiian Hotel, Trademark Collection by Wyndham to the airport?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham is 3.5 mi (7-min drive) away from the Hilo Intl. Airport (ITO) airport, the closest popular airport to the property.

How much does it cost to stay at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Hilo Hawaiian Hotel, Trademark Collection by Wyndham on May 26, 2026 start from $265, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have an airport shuttle?

Airport shuttle services are not available at Hilo Hawaiian Hotel, Trademark Collection by Wyndham.

How close is Hilo Hawaiian Hotel, Trademark Collection by Wyndham to the beach?

This hotel is 2.9 mi (9-min drive) from Onekahakaha Beach Park and 3.9 mi (8-min drive) from Honoli'i Beach. Don't forget your sunscreen!

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham offer free breakfast?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham does not offer free breakfast. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

No, there is no casino at this hotel.

What time is check-in at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

This hotel offers free self parking.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a pool?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham features an outdoor pool.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a restaurant?

Yes, there is a restaurant on site.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a spa?

There are no spa services available at this hotel.

How close is Hilo Hawaiian Hotel, Trademark Collection by Wyndham to downtown Hilo?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham is 2.1 mi away from Hilo.

Hilo Hawaiian Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 610 out of 1344 reviews
Rating 8 - Good. 365 out of 1344 reviews
Rating 6 - Okay. 215 out of 1344 reviews
Rating 4 - Poor. 80 out of 1344 reviews
Rating 2 - Terrible. 74 out of 1344 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

theresa

Rooms
Stayed 3 nights in Feb 2026

6/10 Okay

Jennifer

Liked: Amenities
Disliked: Property conditions & facilities
The staff was nice, the hotel room has seen better days.
Stayed 2 nights in Feb 2026

6/10 Okay

Niki

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Beautiful room and balcony, lovely location. The staff was unimpressive. Said no to almost everything, helped only a bit, and seemed to avoid customers when within the hotel. They kinda did the bare minimum with the exception of the maintenance guy that fixed our AC, he was lovely. Overall disappointed in the experience at this place.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rocky

Stayed 2 nights in Feb 2026

8/10 Good

Joann

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Convenient to markets Beautiful park to walk. Sunday buffet was amazing. No outdoor shows by the pool.
Stayed 7 nights in Jan 2026

8/10 Good

David

Stayed 1 night in Jan 2026

6/10 Okay

Timothy

Stayed 8 nights in Jan 2026

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, amenities
Food
Stayed 1 night in Jan 2026

6/10 Okay

Davenie

Stayed 2 nights in Jan 2026

10/10 Excellent

Stalma

Traveled with family
Liked: Cleanliness, amenities
Clean
Stayed 1 night in Jan 2026

8/10 Good

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Great view, clean room
Stayed 2 nights in Jan 2026

8/10 Good

Ian

Nice place, I didn’t use any amenities or stay long.
Stayed 1 night in Jan 2026

6/10 Okay

Janie

Stayed 7 nights in Jan 2026

10/10 Excellent

Heavenly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and clean room. I enjoyed the balcony and big dinner table to enjoy our meals in the room. Very convenient location for family fun. Thank you for the friendly service and a great stay!
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

6/10 Okay

Kavita

Traveled with group
Disliked: Amenities
We booked two rooms and requested rooms on the same floor. We were given rooms on floor 3 and 6 and when we requested same floor, the desk staff hastily replied no rooms available which we later found out to be false. The hotel was occupied at 60% occupancy! We requested the change again the next day and were given a room on 6 th flior.
Stayed 4 nights in Jan 2026

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
I've stayed at this property numerous times every time I have a good experience.All the way around
Stayed 1 night in Jan 2026

4/10 Poor

Manami

Disliked: Cleanliness
Unfortunately there were some bugs in our room
Stayed 1 night in Jan 2026

8/10 Good

Kiyoko

Liked: Cleanliness, amenities
The elevator floors were unkempt.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jan 2026

8/10 Good

angela

Stayed 3 nights in Jan 2026

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort
The balcony offer a nice view of the area
Stayed 1 night in Jan 2026

2/10 Terrible

Matt

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
What a bummer! I stayed in Hilo, hoping to be off the beaten track from other more well visited spots on the island. This hotel easily seemed to be the highest ranked in the area. I instantly regretted my decision. There's no way my stay was worth its value. My first room had a ton of bugs visible on the ceiling, near our bed, and in our sink. It clearly had plenty of deferred maintenance. Service was just fine and friendly, and they changed our room without any dispute m. However, in our second room, the bed was extremely uncomfortable and very worn as if the options in the bed were to sleep in a pit or in the center on a hump. A couch could be more comfortable than this. Holes in the curtains, lots of swelling in the wallpaper throughout indicating moisture, the outside chairs were very damaged and I was a little worried about even sitting on them. Also, the non stop music from fishing on the nearby public bridge hardly made for a peaceful ocean front viewing experience. I'll stop there. You get the picture. Fair to say that the management team should invest some of what is very a healthy room rate into the rooms. Check for recent reviews in hopes of improvements or stay elsewhere. But hopefully it turns around.
Stayed 1 night in Jan 2026

6/10 Okay

Yue

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is good and convenient, but the facilities are quite old. The sink drainage was not smooth, and the lighting in the room was dim and yellow, WiFi didn't work. I’m very sensitive to lighting and felt uncomfortable staying in such a dark room, so I moved to the Hilton next door instead.
Stayed 2 nights in Dec 2025

6/10 Okay

Elena

Liked: Cleanliness, property conditions & facilities, room comfort
The young man that checked me in gave us a worst room on the third floor without a balcony looking out on the dirty roof; I prepaid for the room with an ocean view; the pictures showed a balcony. When I came back asking, about discrepancy he told me that I have to pay an extra $30 to be upgraded. The hotel was half empty and there are only a few rooms that do not have a balcony. Very unhappy with check in. The breakfast was bad, eggs benedict came with salad dressing instead hollandaise, ham was very salty - never had such bad breakfast. The beds were comfortable and the view is beautiful, but overall experience was not good. Such a shame!
Stayed 1 night in Jan 2026