Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5 star property
3.5-star golf hotel in Keaukaha

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Photo gallery for Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Sports facility
1 Bedroom Oceanfront | Living area | 32-inch flat-screen TV with cable channels, TV
View from room
Exterior
Breakfast and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

View in a map
71 Banyan Dr, Hilo, HI, 96720
  • Coconut Island Park
    ‪7 min walk‬
  • Port of Hilo
    ‪3 min drive‬
  • University of Hawaii at Hilo
    ‪5 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪6 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Banyan View)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Banyan View)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Hilo

Oceanside stay.A stay at this Keaukaha hotel places you steps from Naniloa Country Club and within a 5-minute walk of Hamakua Heritage Corridor. Liliuokalani Park and Gardens and Coconut Island Park are also within half a mile (1 km).

What's nearby

  • Coconut Island Park - 7 min walk - 0.4 miles
  • Liliuokalani Park and Gardens - 7 min walk - 0.4 miles
  • Hilo Farmers Market - 3 min drive - 1.5 miles
  • Port of Hilo - 3 min drive - 1.5 miles
  • University of Hawaii at Hilo - 5 min drive - 2.6 miles

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Big Island Candies - ‬3 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ken's House of Pancakes - ‬12 min walk
  • ‪Hilo Bay Cafe - ‬9 min walk
  • ‪Verna's Drive In - ‬11 min walk

About this property

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5-star golf hotel in Keaukaha
Hilo Hawaiian Hotel, Trademark Collection by Wyndham offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business center and a meeting room. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilo Hawaiian Hotel, Trademark Collection by Wyndham. Free self parking is available.

This 3.5-star Hilo hotel is smoke free.

  • 286 guestrooms or units
  • 8 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hilo Hawaiian Hotel, Trademark Collection by Wyndham offers 286 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hilo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.39 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is GE-189-318-3488-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses solar energy, plus a grey water recycling system.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

How close is Hilo Hawaiian Hotel, Trademark Collection by Wyndham to the airport?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham is 3.5 mi (7-min drive) away from the Hilo Intl. Airport (ITO) airport, the closest popular airport to the property.

How much does it cost to stay at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

As of Sep 2, 2025, prices found for a 1-night stay for 2 adults at Hilo Hawaiian Hotel, Trademark Collection by Wyndham on Sep 14, 2025 start from $179.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have an airport shuttle?

Airport shuttle services are not available at Hilo Hawaiian Hotel, Trademark Collection by Wyndham.

How close is Hilo Hawaiian Hotel, Trademark Collection by Wyndham to the beach?

This hotel is 2.9 mi (9-min drive) from Onekahakaha Beach Park and 3.9 mi (10-min drive) from Honoli'i Beach. Don't forget your sunscreen!

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham offer free breakfast?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham does not offer free breakfast. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

No, there is no casino at this hotel.

What time is check-in at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

This hotel offers free self parking.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a pool?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham features an outdoor pool.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a restaurant?

Yes, there is a restaurant on site.

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a spa?

There are no spa services available at this hotel.

How close is Hilo Hawaiian Hotel, Trademark Collection by Wyndham to downtown Hilo?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham is 2.1 mi away from Hilo.

Hilo Hawaiian Hotel, Trademark Collection by Wyndham Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 612 out of 1307 reviews
Rating 8 - Good. 378 out of 1307 reviews
Rating 6 - Okay. 192 out of 1307 reviews
Rating 4 - Poor. 71 out of 1307 reviews
Rating 2 - Terrible. 54 out of 1307 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline Wai Ling, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to the Hilo Airport, clean rooms, and the free parking is great!
Stayed 2 nights in May 2025

10/10 Excellent

Pauline Wai Ling, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with easy fast check in, staff was very friendly and helpful with questions. Room was very clean and big compared to the other near by hotel. The free parking is a plus, although it fills up fast in the evenings, you will still find a stall. There is a wonderful park near by and overall very quiet place to relax after a day of sightseeing.
Stayed 3 nights in Aug 2025

6/10 Okay

Jacquelynn

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I would not stay here again, despite the beautiful views, convenient location and free parking. The hotel is in desperate need of a makeover. No safes in the room. No bedside lamps.
Stayed 4 nights in Jun 2025

10/10 Excellent

Glenn, Boston

Liked: Amenities
Beautiful! My only comment is that the cafe wasn’t open for lunch
Stayed 1 night in Jun 2025

8/10 Good

Darrell

Traveled with partner
Liked: Amenities, property conditions & facilities
The room cleaning options were not explained when we first arrived…
Stayed 5 nights in Jun 2025

10/10 Excellent

Darrell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and the chef at the restaurant prepared excellent meals!
Stayed 5 nights in Jun 2025

10/10 Excellent

Stefanie

Stayed 1 night in May 2025

6/10 Okay

Gavin

Stayed 3 nights in May 2025

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mai ka’i!

Room was clean and bed was comfortable. Extra pillows and towels requested were brought to room quickly. Appreciate being greeted by staff upon entering property. A smile goes a long way. No open breakfast like before but they do give a coupon for $10 off sit down breakfast at restaurant. Great views of Mauna Kea!
Stayed 1 night in Jun 2025

10/10 Excellent

Eddie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifu and convenient location! Family of 6 with two rooms. Wish there was conjoining rooms (door in between) but they did their best to get us side by side. The view outside our room was ANAZING! The restaurant is VERY expensive so we just ate outside the hotel. Uber eats does deliver as well. Close to all fun things like volcano park 50min drive, and farmers market 5-10mins away (we did rent a vehicle). Pics from 8th floor on the backside of the hotel. Overall great stay.
Stayed 3 nights in May 2025

8/10 Good

Dominique

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Family friendly property with nice pool that has view of the bay. Large restaurant on lobby floor with nice view. Easy walk to the adjacent park. One thing I found odd was that it was a double bed room but only had one set of towels, I had to request more. Overall nice stay.
Stayed 2 nights in May 2025

10/10 Excellent

Danielle

Stayed 1 night in May 2025

10/10 Excellent

Jonathan, Hull

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was the prototype looking Hawaiian style hotel we wanted.
Stayed 4 nights in May 2025

10/10 Excellent

Keely

Stayed 2 nights in May 2025

10/10 Excellent

Farrah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice
Stayed 3 nights in May 2025

8/10 Good

Sarah

Stayed 3 nights in May 2025

10/10 Excellent

qiong

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

fuan

Stayed 2 nights in May 2025

10/10 Excellent

Xufeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area with Coconut Beach and all the Banyan trees. We did experience poor service at breakfast one morning. But the second morning was great service. Wish it had been less rainy but nobody can control that. It is a lovely hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Edgar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
closeness to nature
Stayed 2 nights in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very cool property in a great location. The grounds are beautiful and immaculately maintained. There are lots of nice beaches within a short distance, including some nice spots within walking distance. I saw some critical reviews about the rooms being dated, and in some aspects they are, but they are clean and well maintained. If you're looking for luxury this is probably not going to be the place, but if you just want a nice clean room in a fantastic location, then I think Hilo Hawaiian is a great value for the money. I enjoyed my stay here and wouldn't hesitate to stay again the next time I am in the area.
Stayed 2 nights in May 2025

2/10 Terrible

Charlene Keith D

Disliked: Cleanliness, staff & service, property conditions & facilities
There’s so much cockroach in our room.
Stayed 2 nights in May 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marie

Traveled with partner
Liked: Amenities
Very nice hotel and services
Stayed 3 nights in May 2025