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Castle Hilo Hawaiian Hotel

3.5 star property
3.5-star golf hotel near Port of Hilo

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Photo gallery for Castle Hilo Hawaiian Hotel

Exterior
Aerial view
Sports facility
Lanai
1 Bedroom Oceanfront | Living area | 32-inch flat-screen TV with cable channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Pool

Explore the area

Map
71 Banyan Dr, Hilo, HI, 96720
  • Coconut Island Park
    ‪7 min walk‬
  • University of Hawaii at Hilo
    ‪5 min drive‬
  • Port of Hilo
    ‪6 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪7 min drive‬

Room options

View all photos for Banyan View

Banyan View | Desk, laptop workspace, iron/ironing board, rollaway beds

Banyan View

  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 1 Bedroom Oceanfront

Lanai

1 Bedroom Oceanfront

  • Ocean view
  • 742 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 Bedroom Banyan View Kitchenette

1 Bedroom Banyan View Kitchenette | Desk, laptop workspace, iron/ironing board, rollaway beds

1 Bedroom Banyan View Kitchenette

  • 606 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Banyan View

1 Bedroom Banyan View | Desk, laptop workspace, iron/ironing board, rollaway beds

1 Bedroom Banyan View

  • 542 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean Front

View from room

Premium Ocean Front

  • Sea view
  • 376 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Oceanfront

Lanai

Oceanfront

  • Ocean view
  • 376 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Oceanfront (No Balcony)

Oceanfront (No Balcony) | Desk, laptop workspace, iron/ironing board, rollaway beds

Oceanfront (No Balcony)

  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Hilo

Oceanside stay.A stay at this Keaukaha hotel places you steps from Naniloa Country Club and within a 5-minute walk of Hamakua Heritage Corridor. Liliuokalani Park and Gardens and Coconut Island Park are also within half a mile (1 km).

What's nearby

  • Liliuokalani Park and Gardens - 6 min walk - 0.4 miles
  • Coconut Island Park - 7 min walk - 0.4 miles
  • University of Hawaii at Hilo - 5 min drive - 2.7 miles
  • Port of Hilo - 6 min drive - 2.1 miles
  • Carlsmith Beach Park - 8 min drive - 3.0 miles

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬12 min walk
  • ‪Don's Grill - ‬2 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Waioli Lounge - ‬1 min walk

About this property

Castle Hilo Hawaiian Hotel

3.5-star golf hotel near Port of Hilo
Castle Hilo Hawaiian Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business center and a meeting room. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Castle Hilo Hawaiian Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Hilo hotel.

  • 286 guestrooms or units
  • 8 levels
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Castle Hilo Hawaiian Hotel offers 286 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hilo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Similar properties

Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 1,225 reviews
The price is $252
includes taxes & fees
$221 per night
May 11 - May 12
Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is GE-189-318-3488-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses solar energy, plus a grey water recycling system.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

How close is Castle Hilo Hawaiian Hotel to the airport?

Castle Hilo Hawaiian Hotel is 3.5 mi (7-min drive) away from the Hilo Intl. Airport (ITO) airport, the closest popular airport to the property.

How much does it cost to stay at Castle Hilo Hawaiian Hotel?

As of Apr 28, 2025, prices found for a 1-night stay for 2 adults at Castle Hilo Hawaiian Hotel on May 13, 2025 start from $157.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Castle Hilo Hawaiian Hotel have an airport shuttle?

Airport shuttle services are not available at Castle Hilo Hawaiian Hotel.

How close is Castle Hilo Hawaiian Hotel to the beach?

This hotel is 2.9 mi (9-min drive) from Onekahakaha Beach Park and 3.9 mi (10-min drive) from Honoli'i Beach. Don't forget your sunscreen!

Does Castle Hilo Hawaiian Hotel offer free breakfast?

Castle Hilo Hawaiian Hotel does not offer free breakfast. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Castle Hilo Hawaiian Hotel?

No, there is no casino at this hotel.

What time is check-in at Castle Hilo Hawaiian Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Castle Hilo Hawaiian Hotel?

This hotel offers free self parking.

Does Castle Hilo Hawaiian Hotel have a pool?

Castle Hilo Hawaiian Hotel features an outdoor pool.

Does Castle Hilo Hawaiian Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Castle Hilo Hawaiian Hotel have a spa?

There are no spa services available at this hotel.

How close is Castle Hilo Hawaiian Hotel to downtown Hilo?

Castle Hilo Hawaiian Hotel is 2.1 mi away from Hilo.

Castle Hilo Hawaiian Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 573 out of 1235 reviews
Rating 8 - Good. 374 out of 1235 reviews
Rating 6 - Okay. 171 out of 1235 reviews
Rating 4 - Poor. 66 out of 1235 reviews
Rating 2 - Terrible. 51 out of 1235 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mark, Sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
Nice older property on the water and opposite a park. Very convenient for Volcano Park. Only issue was the mattress was very soft and uncomfortable and should be replaced.

10/10 Excellent

Wilbur

Stayed 2 nights in Mar 2025

8/10 Good

rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to beautiful green space!
Stayed 1 night in Jan 2025

10/10 Excellent

Kotchamon

Stayed 2 nights in Jan 2025

8/10 Good

Edward

Liked: Staff & service, room comfort

Decent

The room was decent, it met our needs but it was showing its age. The floor needed to be vacuumed, so did the elevators and hallways. The staff was very nice. The continental breakfast was okay. It was fine for an overnight stay.
Stayed 1 night in Jan 2025

10/10 Excellent

liyang

Stayed 1 night in Jan 2025

6/10 Okay

Mark, Grapevine

Stayed 3 nights in Jan 2025

10/10 Excellent

Patricia

Stayed 3 nights in Jan 2025

8/10 Good

Craig

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WSW was a good place to eat. Prices were reasonable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Frank

Stayed 1 night in Jan 2025

10/10 Excellent

Sheldon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Christine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel staff are nice however hotel is outdated, the sofa and chairs are very old and dirty
Stayed 2 nights in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Frances

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good deal in Hilo

A very nice hotel at a reasonable price. The beds were great but it would have been nice to have a microwave. I enjoyed the free welcome drink and the staff was great. Parking is free and very convenient and the hotel is close to town. A great place to stay for a couple of nights while you tour Hilo and Volcano, which is less than an hour away.
Moon rise from our seventh floor balcony
Lovely flowers in the lobby
Stayed 2 nights in Jan 2025

8/10 Good

Eric

Traveled with partner
A little dated for the price and I wish there was a spa and that the pool was heated but a good quite hotel even with high school sporting team in the hotel. Restaurant was great. Continental breakfast was a joke Better off going to the store and buying granola bars. Kinda sad that Hilo looks weary and worn out.
Stayed 3 nights in Jan 2025

8/10 Good

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Yvonne M A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick U

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved the stay staff all great. Just rooms older bathroom not good other then that perfect.
Stayed 2 nights in Jan 2025

4/10 Poor

River

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Rolly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Parking was difficult on one of the days
Stayed 2 nights in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in the city!

The staff far and away are what made our stay a pleasant one. From the reception area, to the concierge, to the Maintenace and cleaning staff to the bar staff, etc. everyone truly brought the Aloha spirit to our overall experience. They were the best! To make this an even better overall experience some simple things would bring an even better vibe, like tiki torches around the perimeter of where the water is (similar to the hotel next door). We have stayed at both and we prefer this one, but little things like that make a big difference for some. Overall, a great bang for the buck and best in the city of Hilo, based on our personal experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Don, Nipomo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property abuts beautiful Japanese garden & city park. Sunset was gorgeous. Staff friendly & professional. Would like a small light in bathroom instead of flooding the whole place in light when getting up during the night. BEST SHOWER you could want! Steak restaurant on premises is excellent but a little pricey. Nice people.
Stayed 1 night in Jan 2025

6/10 Okay

Matthew

Stayed 3 nights in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilo hotel

The best place ever, loved the views, the food and service
Stayed 1 night in Jan 2025

10/10 Excellent

James, Pahoa

Stayed 2 nights in Jan 2025