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Grand Hyatt Kauai Resort and Spa

Property class: 4.5
4.5-star beachfront hotel near Poipu Bay Golf Course

Choose dates to view prices

Photo gallery for Grand Hyatt Kauai Resort and Spa

3 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
Dinner served, Hawaiian cuisine, beach views
Exterior
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
1571 Poipu Road, Koloa, HI, 96756
  • Place, Poipu Bay Golf Course
    ‪3 min walk‬
  • Place, Shipwreck Beach
    ‪7 min walk‬
  • Place, Poipu Beach
    ‪3 min drive‬
  • Airport, Lihue, HI (LIH)
    ‪27 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Club Lounge Access)

Hypo-allergenic bedding, in-room safe, blackout drapes

Club Room, 1 King Bed (Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(24 reviews)
  • Ocean view
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Partial Ocean View

8.6 out of 10
Excellent
(17 reviews)
  • Partial ocean view
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Resort View

9.6 out of 10
Exceptional
(15 reviews)
  • Resort view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Suite, 1 Bedroom

  • Garden view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • Garden view
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Accessible

  • Garden view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Partial Ocean View

9.6 out of 10
Exceptional
(8 reviews)
  • Partial ocean view
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(11 reviews)
  • Garden view
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Resort View

9.6 out of 10
Exceptional
(10 reviews)
  • Resort view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Poolside (Pool Suite)

Suite, 1 Bedroom, Poolside (Pool Suite) | Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 Bedroom, Poolside (Pool Suite)

10.0 out of 10
Exceptional
(1 review)
  • 725 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom | View from room

Grand Suite, 1 Bedroom

  • Ocean view
  • 1152 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, Ocean View, Oceanfront

Royal Suite, 1 Bedroom, Ocean View, Oceanfront | Hypo-allergenic bedding, in-room safe, blackout drapes

Royal Suite, 1 Bedroom, Ocean View, Oceanfront

  • Ocean view
  • 1496 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite (ALII)

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite (ALII)

  • Ocean view
  • 1640 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Ocean View

Presidential Suite, 1 King Bed, Ocean View | Hypo-allergenic bedding, in-room safe, blackout drapes

Presidential Suite, 1 King Bed, Ocean View

  • Ocean view
  • 2250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Garden View

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Koloa

Beachfront retreat .At this Poipu hotel, you'll be within a 5-minute walk of Poipu Bay Golf Course and Maha'ulepu Heritage Trail. Also, Poipu Beach is within 2 miles (3 km) and National Tropical Botanical Garden is within 6 miles (10 km).

What's nearby

  • Poipu Bay Golf Course - 3 min walk - 0.2 miles
  • Maha'ulepu Heritage Trail - 5 min walk - 0.3 miles
  • Shipwreck Beach - 7 min walk - 0.4 miles
  • Brennecke Beach - 17 min walk - 0.9 miles
  • Poipu Beach - 3 min drive - 1.7 miles

Getting around

  • Lihue Airport (LIH) - 28 min drive

Restaurants

  • ‪Brennecke's Beach Broiler - ‬20 min walk
  • ‪The Point At Poipu - ‬11 min walk
  • ‪Puka Dog - ‬20 min walk
  • ‪Lappert's Hawaii - ‬5 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Grand Hyatt Kauai Resort and Spa

4.5-star beachfront hotel near Poipu Bay Golf Course
As a guest of Grand Hyatt Kauai Resort and Spa, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 64002 square feet (5946 square meters) and includes conference space. A 24-hour health club, a sauna, and spa services are also featured at the luxury Grand Hyatt Kauai Resort and Spa. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Koloa hotel.

  • 605 guestrooms or units
  • 6 levels
  • 2 bars by the pool
  • 2 coffee shops
  • Meeting rooms
  • 64002 sq ft of conference space
  • 5946 sq m of conference space
  • Built in 1990
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Grand Hyatt Kauai Resort and Spa offers 605 accommodations with espresso makers and safes. Rooms open to furnished lanais. 65-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Koloa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Anara Spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Microwave on request
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Uncovered valet parking on site (USD 47.18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 24 to 55 per person
  • 2 coffee shops/cafes
  • 2 poolside bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • 24-hour pool access
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf course
  • Golf driving range
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 65.29 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 24 to 55 per person
  • Uncovered valet parking fee: USD 47.18 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-207-370-2400-01
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is TA-207-370-2400-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Kauai
Grand Hyatt Kauai Koloa
Grand Hyatt Kauai Resort
Grand Hyatt Kauai Resort Koloa
Grand Hyatt Resort Kauai
Hyatt Grand Kauai
Hyatt Kauai
Hyatt Kauai Resort
Hyatt Resort Kauai
Kauai Grand Hyatt
Grand Hyatt Kauai Resort Spa

Frequently asked questions

How close is Grand Hyatt Kauai Resort and Spa to the airport?

Grand Hyatt Kauai Resort and Spa is 15.1 mi (28-min drive) away from the Lihue Airport (LIH) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Hyatt Kauai Resort and Spa?

As of Apr 20, 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Kauai Resort and Spa on May 1, 2026 start from $779, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Hyatt Kauai Resort and Spa have an airport shuttle?

Airport shuttle services are not available at Grand Hyatt Kauai Resort and Spa.

How close is Grand Hyatt Kauai Resort and Spa to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Grand Hyatt Kauai Resort and Spa offer free breakfast?

Free breakfast isn’t provided at Grand Hyatt Kauai Resort and Spa, but cooked-to-order breakfast is offered for a fee of between USD 24 and 55 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at Grand Hyatt Kauai Resort and Spa?

No, there is no casino at this hotel.

What time is check-in at Grand Hyatt Kauai Resort and Spa?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Grand Hyatt Kauai Resort and Spa?

This hotel offers free self parking. Valet parking is available for USD 47.18 per day.

Does Grand Hyatt Kauai Resort and Spa have a pool?

Grand Hyatt Kauai Resort and Spa features 3 outdoor pools. Guests can enjoy 24-hour pool access.

Does Grand Hyatt Kauai Resort and Spa have a restaurant?

Grand Hyatt Kauai Resort and Spa is home to Tidepools, which features Hawaiian cuisine, ocean views, and a beachfront location.

Does Grand Hyatt Kauai Resort and Spa have a spa?

Pamper yourself with a day at Anara Spa, where you can enjoy deep-tissue massages, aromatherapy, and body treatments.

How close is Grand Hyatt Kauai Resort and Spa to downtown Koloa?

Grand Hyatt Kauai Resort and Spa is 2.8 mi away from Koloa.

Grand Hyatt Kauai Resort and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1002 reviews
Rating 8 - Good. 160 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Zenovia

Stayed 5 nights in Jan 2026

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Grounds and staff excellent.. food & dining options need improvement.. pool side bars need longer hours
Stayed 6 nights in Jan 2026

8/10 Good

Jordan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was great! Rooms were ok. Property is amazing and a short hike from the stables.
Stayed 4 nights in Dec 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Very Clean room (and I’m picky) Great staff in all areas especially housekeeping and restaurant Breakfast was always great dinner was awesome at Stevens library but tidepool? was a let down expensive not good at all, weight staff was just ok…. Other than that the stay was perfect Will return!
Stayed 7 nights in Dec 2025

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad we found travel size liquor at the store. The Christmas bag that includes sunscreen is what we need in terms of the size. Thanks!
Stayed 3 nights in Dec 2025

10/10 Excellent

Meghan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was Amazing)! Remembered our names and were always so friendly and helpful. Very clean and a joy to stay there
Stayed 7 nights in Dec 2025

8/10 Good

Xinyue

Stayed 4 nights in Nov 2025

10/10 Excellent

Jeremy

Loved it
Stayed 4 nights in Sep 2025

10/10 Excellent

Akie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent!
Stayed 2 nights in Dec 2025

10/10 Excellent

Rosanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff ultra excellent ! Room and catered event were perfection. Only wish for December the Christmas music would be continuous. Needed a clean audio video however music was not always playing. The Christmas trees were beautiful. *****
Stayed 7 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 3 nights in Dec 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort. Friendly and helpful staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

William, Goodyear

Stayed 3 nights in Dec 2025

10/10 Excellent

Howard

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goods options for food; laundry beautiful property and great guest services.
Stayed 3 nights in Dec 2025

8/10 Good

Thomas

Stayed 4 nights in Dec 2025

10/10 Excellent

Melanie J

Stayed 2 nights in Nov 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice. Hotel need some minor touch ups pool plaster and painting. Room had a musty smell but provided dehumidifier which helped. I would go back Third trip there
Stayed 8 nights in Nov 2025

10/10 Excellent

Lana

Traveled with family
Liked: Property conditions & facilities
Beautiful Resort on a Tropical Island of Kauai
Stayed 3 nights in Nov 2025

8/10 Good

Tony

Stayed 3 nights in Nov 2025

10/10 Excellent

Armida, La Jolla

Stayed 4 nights in Nov 2025

8/10 Good

Jamie

Stayed 3 nights in Nov 2025

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities
For the price, value wasn't there. Building is run down in multiple places, walls, elevator, windows. Confusing billing and billed for breakfast that was covered in package. Great service and wheel-chair help with my sister. Appreciated. Valets are too aggressive to move me out of way, needed to pickup up disabled sister at the front.
Stayed 6 nights in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time here. The buffet breakfast was delicious. The grounds at the resort are so beautiful & lush. The beach is steep to the water, that’s the only part that wasn’t perfect..
Stayed 6 nights in Nov 2025

6/10 Okay

Scott

Liked: Property conditions & facilities
The staff were nice, the food was marginal, the slide was broken and the lagoon had rocks for sand (and very little of it). Little to no activities for kids except feeding the koi fish. Also, the elevators were filthy and the room closet doors the same! For that expensive of a hotel, I would have expected better.
Stayed 5 nights in Nov 2025