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4.3 out of 5

"Friendly staff, very clean & good breakfast buffet. We enjoyed our stay. " More

By a verified traveler on Fri 20 Mar 2020

Hotel Description

Eco-friendly hotel near Honolulu Harbor

Near the airport

Your stay at this Western Honolulu hotel places you within 2 miles (3 km) of Navy Marine Golf Course and Keʻehi Lagoon Beach Park. Honolulu Harbor and Moanalua Gardens are also within 3 miles (5 km).

Business services

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a terrace, and express check-out are also offered.

Free wired Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 274 guestrooms also offer free wired Internet and LCD TVs with cable channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking (Pet Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Refrigerator & Microwave, City View (High Floor Harbor View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western The Plaza Hotel ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western The Plaza Hotel

Everyone (13) Couples (1) Family (5)
4 out of 5

Posted by on Mar 21, 2020

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Comment from Hotel Management

Mar 21, 2020 by Chris

Mahalo for your response.

5 out of 5
Friendly staff, very clean & good breakfast buffet. We enjoyed our stay.

Posted by on Mar 20, 2020

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Comment from Hotel Management

Mar 21, 2020 by Chris

Mahalo for your response.

5 out of 5
Room condition excellent; hallways dated for sure! Great location near airport with shuttle service.

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 26, 2020 by Rena

Mahalo for staying with us! We appreciate your feedback and hope to see you again in the future!

4 out of 5
Every helpful staff and easy check in. Conveniently located

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 14, 2020 by Chris

Mahalo for your feedback

4 out of 5

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 19, 2019 by Tony

Aloha, We are happy to hear that you enjoyed your stay with us. We hope to welcome you back again in the near future. Mahalo

5 out of 5
Great helpful staff! Allowed us to leave luggage here in morning so we could go exploring and then expediated check in. Only drawback was very noisy air condition system in our room.

Posted by on Nov 20, 2019

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Comment from Hotel Management

Nov 22, 2019 by Chris

Mahalo for your feedback.

4 out of 5
They are so friendly staff and I am happy stay this place few days 😊

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 6, 2019 by GSM

Thank you for your review. We are pleased to hear the staff made your stay enjoyable. We hope to serve you again in the future!

4 out of 5
Did not care for the noise from the freeway The facility was clean and pleasant

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 23, 2019 by GSM

Thank you for staying with us. We appreciate your feedback and hope to see you again.

5 out of 5

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 19, 2019 by Chris

Mahalo for your feedback

4 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 14, 2019 by Ellie

Aloha, Mahalo for staying with us. We hope you enjoyed your stay. Aloha! Ellie Agustin, Sales & Marketing

About the Best Western The Plaza Hotel

Location 3253 N Nimitz Hwy, Honolulu, HI 96819

Renovations + Closures

This property is closed from April 1 2020 to December 14 2020 (dates subject to change).

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

The property is closed between April 01 and April 30.

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western The Plaza Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You'll find a business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2590 square feet (241 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Best Western The Plaza Hotel. Parking is available for a fee. This Honolulu hotel is smoke free.

  • 274 guestrooms or units
  • 12 levels
  • 2590 sq ft of conference space
  • 241 sq m of conference space
  • Dining venue
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Daniel K. Inouye Intl. Airport (HNL) (3.1 km / 1.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western The Plaza Hotel offers 274 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 35-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Best Western The Plaza Hotel has a restaurant serving breakfast and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 20 lbs

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-207-605-9648-01

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is TA-207-605-9648-01. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - TA-207-605-9648-01
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Plaza
  • Best Western Plaza
  • Best Western Plaza Honolulu
  • Best Western Plaza Hotel
  • Best Western Plaza Hotel Honolulu
  • Plaza Best Western
  • Plaza Hotel Best Western
  • Best Western Honolulu
  • BEST WESTERN The Plaza Hotel Hawaii/Honolulu
  • Best The Plaza Hotel Honolulu
  • Best Western The Plaza Hotel Hotel
  • Best Western The Plaza Hotel Honolulu
  • Best Western The Plaza Hotel Hotel Honolulu

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 3-device limit.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.