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Sheraton Kauai Resort

4-star property
2440 Hoonani Rd, Koloa, HI 1-855-201-7819

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3.9 out of 5
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See all 18 Travelocity Reviews

"Having an ocean view was wonderful. Amenities are top notch. Pool and Happy Hours were fun. Everyone was friendly. Rooms were super nice. We enjo ... " More

By a verified traveler on Thu 24 Oct 2019

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Hotel Description

4-star beachfront resort near Poipu Beach

Beachfront retreat

Within a 15-minute walk of this Poipu resort, you'll find Kiahuna Beach and Poipu Shopping Village. Poipu Beach and Moir Gardens are also within 2 miles (3 km).

Full-service spa, 24-hour fitness

A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this romantic resort. Traveling on business? Take advantage of the 12 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour fitness center and visit the 2 bars/lounges and poolside bar for drinks.

WiFi, LED TVs

The 188 guestrooms have LED TVs with cable channels and offer WiFi and room service. Other amenities include coffee/tea makers, hair dryers, and safes.

Deluxe Suite, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, View, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room, 1 Double Bed, Non Smoking, Oceanfront

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Non Smoking, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, View, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sheraton Kauai Resort ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Kauai Resort

Everyone (16) Family (3)
4 out of 5

Posted by on Feb 15, 2020

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5 out of 5
Having an ocean view was wonderful. Amenities are top notch. Pool and Happy Hours were fun. Everyone was friendly. Rooms were super nice. We enjoyed the daily, free activities offered. Bartenders at Lava's were attentive.

Posted by on Oct 24, 2019

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5 out of 5
Our room was with breathtaking view. Hotel beach is one of the best beaches on the island. The staff was excellent. It was first time I visit the island, and they provided me the full information about the weather, attractions, places to eat. Nice place to stay.

Posted by on Jun 3, 2019

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5 out of 5
I was there on business. The room was very comfortable.

Posted by on Aug 20, 2018

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5 out of 5
We originally had a garden view room but upon arrival saw that our room overlooked a major construction site, therefore we upgraded to an ocean view. Best decision as it was perfect. 4 th floor, by pool with an amazing ocean view.

Posted by , from CO on Jul 18, 2018

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2 out of 5

Escape Wisconsin Winter Vacation

Pros: Not much of anything!
Cons: Transparency in room description, full disclosure of what one is paying for and what can be expected prior to arrival. Cut the deceptive descriptions!
Location: Lots of nice restaurants off site, nice drive up to the canyons, snorkeling.
Upon checking, in we found out that our room was across the road, away from the main hotel. Entering the room I would have sworn I was in a Motel 6! Tiny room, clean but tiny! Our "garden view" room had a great view of the asphalt parking lot! Oh they forgot to mention heavy construction that was on going adjacent to the hotel, so the loud sound and vibrations of jackhammering equipment breaking concrete was going on only from 8 am through 5 pm daily! Having worked for over 30 years in the food business, I am a proponent of hiring the elderly and semi retired folks for the appropriate jobs, however while sitting poolside at the hotel the service staff could not have been slower! Only one bartender for the poolside guest and the hotel restaurant made for virtually very limited service! Sitting poolside one day I happen to notice a rather large gathering of scum circling inside the pool on the surface. This was made up of what appeared to be suntan lotion, leafs, and other litter that was blown into the pool. This scum remained for days. Upon reaching out to the hotel manager to express our concerns, the only response from the manager was bitterly "OK". NEVER AGAIN! Under staffed, poorly maintained, complete disregard for customer service.

Posted by , from Wisconsin on Apr 12, 2018

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3 out of 5
Ok hotel- looks better on the brochure than in person but you are not in Hawaii to stay in the room. Very friendly staff. They were doing construction during our stay, so noisy otherwise no complaints

Posted by on Mar 25, 2018

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3 out of 5
construction during our stay ruined a lot. small pool closed, main pool surrounded by workers and scaffolding. $31 a day for "resort" fee ridiculous. nice beach, clean rooms, good staff. most rooms across street from main area, few activities, a so so place

Posted by , from wa. state on Jan 20, 2018

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5 out of 5
Very friendly staff Great views I would differently go back there

Posted by on Jun 16, 2017

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4 out of 5

Nice hotel on the beach.

Pros: The location of this hotel was excellent. It has a lovely beach area and is close to shopping and restaurants.
Cons: The Rum Fire restaurant was not worth the money. We hoped to have a nice ocean view, however, we only saw a reflection of ourselves through the window
Location: The location of this hotel was excellent. It is close to shopping and restaurants.
Hotel staff was very pleasant, and the room was clean and comfortable.

Posted by , from Tulsa, OK on Feb 13, 2017

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About the Sheraton Kauai Resort

Location 2440 Hoonani Rd, Koloa, HI 96756

Renovations + Closures

This property is closed from September 25 2020 to February 23 2021 (dates subject to change).

Property Features

Sheraton Kauai Resort offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. You'll find a 24-hour business center on site. Event space at this resort measures 41069 square feet (3815 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Sheraton Kauai Resort. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Koloa resort.

  • 188 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 41069 sq ft of conference space
  • 3815 sq m of conference space
  • Bar by the pool
  • Coffee shop
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Lihue, HI Airport (LIH) (23.2 km / 14.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Kauai Resort offers 188 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. In-room wireless Internet access is available for a surcharge. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.

RumFire Poipu Beach - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Lava's on Poipu Beach - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Snorkeling nearby
  • Fitness classes on site

Spa Services

Hawaiian Rainforest Spa has 2 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Massages on beach
  • Sports massage
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Weight limit: 80 lbs

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - W20034164-01

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is W20034164-01. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • UnionPay
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - W20034164-01

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.49 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Fitness center access
  • Fitness/yoga classes
  • Nearby fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Self parking
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.00 per day (rates may vary)
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kauai Resort
  • Kauai Sheraton
  • Kauai Sheraton Resort
  • Resort Kauai
  • Sheraton Kauai
  • Sheraton Kauai Koloa
  • Sheraton Kauai Resort
  • Sheraton Kauai Resort Koloa
  • Sheraton Resort Kauai
  • Sheraton Kauai Resort Koloa
  • Sheraton Kauai Resort Resort
  • Sheraton Kauai Resort Resort Koloa

You should know

  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.