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Sheraton Kauai Resort

4-star property
2440 Hoonani Rd, Koloa, HI 1-855-201-7819
4.1 out of 5
Very good!
See all 22 travelocity Reviews

"Everything was Excellent but for 2 events: 1. A Lava's in morning to get pickup. first in line and it took 1/2 hour to get order; mixed up with anothe ... " More

By a verified traveler on Fri 10 Jun 2022

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Hotel Description

4-star beachfront resort near Poipu Beach

Beachfront retreat

Within a 15-minute walk of this Poipu resort, you'll find Kiahuna Beach and Poipu Shopping Village. Poipu Beach and Moir Gardens are also within 2 miles (3 km).

Onsite dining, 2 outdoor pools

This resort features 2 restaurants, 2 outdoor pools, and a 24-hour gym. Traveling on business? Take advantage of the 12 conference rooms, 24-hour business center, and valet parking. Enjoy the spa tub and visit the 2 bars/lounges and poolside bar for drinks.

Deluxe Room, 2 Queen Beds, Non Smoking, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$339* Per night/room Feb 1 - Feb 2

Deluxe Room, 1 King Bed, View, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom, Oceanfront

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Queen Beds, Non Smoking, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Transfer Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Kauai Resort ratings based on 22 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Kauai Resort

Everyone (18) Couples (1) Family (4)
5 out of 5
Everything was Excellent but for 2 events: 1. A Lava's in morning to get pickup. first in line and it took 1/2 hour to get order; mixed up with another; one confused person at station; line built up behind me and the other order pickup with12 groups in line. Then obvious man in charge showed up and rudely told the first two of us in line to "Go sit down over there so she can take care of you" (she was nowhere to be seen) 2 At your coffee shop: another confused person working by themselves. I am in line # 14 that was out the door. Took 40 minutes to get order. She was nice; just swamped. Really did enjoy our stay!

Posted by on Jun 10, 2022

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5 out of 5
Beautiful place great location

Posted by on Apr 10, 2022

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5 out of 5
Beautiful property. Perfect location.

Posted by on Mar 24, 2022

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5 out of 5

Posted by on Aug 20, 2021

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4 out of 5

Posted by on Feb 15, 2020

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5 out of 5
Having an ocean view was wonderful. Amenities are top notch. Pool and Happy Hours were fun. Everyone was friendly. Rooms were super nice. We enjoyed the daily, free activities offered. Bartenders at Lava's were attentive.

Posted by on Oct 24, 2019

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5 out of 5
Our room was with breathtaking view. Hotel beach is one of the best beaches on the island. The staff was excellent. It was first time I visit the island, and they provided me the full information about the weather, attractions, places to eat. Nice place to stay.

Posted by on Jun 3, 2019

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5 out of 5
I was there on business. The room was very comfortable.

Posted by on Aug 20, 2018

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5 out of 5
We originally had a garden view room but upon arrival saw that our room overlooked a major construction site, therefore we upgraded to an ocean view. Best decision as it was perfect. 4 th floor, by pool with an amazing ocean view.

Posted by , from CO on Jul 18, 2018

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2 out of 5

Escape Wisconsin Winter Vacation

Pros: Not much of anything!
Cons: Transparency in room description, full disclosure of what one is paying for and what can be expected prior to arrival. Cut the deceptive descriptions!
Location: Lots of nice restaurants off site, nice drive up to the canyons, snorkeling.
Upon checking, in we found out that our room was across the road, away from the main hotel. Entering the room I would have sworn I was in a Motel 6! Tiny room, clean but tiny! Our "garden view" room had a great view of the asphalt parking lot! Oh they forgot to mention heavy construction that was on going adjacent to the hotel, so the loud sound and vibrations of jackhammering equipment breaking concrete was going on only from 8 am through 5 pm daily! Having worked for over 30 years in the food business, I am a proponent of hiring the elderly and semi retired folks for the appropriate jobs, however while sitting poolside at the hotel the service staff could not have been slower! Only one bartender for the poolside guest and the hotel restaurant made for virtually very limited service! Sitting poolside one day I happen to notice a rather large gathering of scum circling inside the pool on the surface. This was made up of what appeared to be suntan lotion, leafs, and other litter that was blown into the pool. This scum remained for days. Upon reaching out to the hotel manager to express our concerns, the only response from the manager was bitterly "OK". NEVER AGAIN! Under staffed, poorly maintained, complete disregard for customer service.

Posted by , from Wisconsin on Apr 12, 2018

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About the Sheraton Kauai Resort

Location 2440 Hoonani Rd, Koloa, HI 96756

Property Features

As a guest of Sheraton Kauai Resort, you'll find 2 outdoor swimming pools, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. You'll find a 24-hour business center on site. Event space at this resort measures 41069 square feet (3815 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Sheraton Kauai Resort. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Koloa resort.

  • 188 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 41069 sq ft of conference space
  • 3815 sq m of conference space
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Kauai Resort offers 188 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. In-room wireless Internet access is available for a surcharge. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.

RumFire Poipu Beach - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Lava's on Poipu Beach - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Snorkeling nearby
  • Fitness classes on site

Spa Services

  • Massages on beach
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - W20034164-01

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is W20034164-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - W20034164-01

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 47.18 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Fitness center access
  • Fitness/yoga classes
  • Nearby fitness center access
  • Business center/computer access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Self parking
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.00 per day (rates may vary)
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kauai Resort
  • Kauai Sheraton
  • Kauai Sheraton Resort
  • Resort Kauai
  • Sheraton Kauai
  • Sheraton Kauai Koloa
  • Sheraton Kauai Resort
  • Sheraton Kauai Resort Koloa
  • Sheraton Resort Kauai
  • Sheraton Kauai Resort Koloa
  • Sheraton Kauai Resort Resort
  • Sheraton Kauai Resort Resort Koloa

You should know

  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.