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Four Seasons Resort Maui at Wailea

5-star property
3900 Wailea Alanui Drive, Kihei, HI 1-855-201-7819

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4.9 out of 5
Exceptional!
See all 36 Travelocity Reviews

"Best customer service hands down! Price of food could've been a little lower. " More

By a verified traveler on Sat 31 Aug 2019

Hotel Description

5-star beachfront resort near Wailea Beach

Beachfront retreat

Your stay at this Wailea resort places you within 3 miles (5 km) of Wailea Beach and Keawakapu Beach. Also, Wailea Blue Golf Course is within half a mile (1 km) and Polo Beach is within 2 miles (3 km).

Poolside dining

A full-service spa, 3 restaurants, and 3 outdoor pools are all featured at this luxury resort. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and free childcare is an added bonus.

Free WiFi, comfy beds

The 379 soundproofed guestrooms offer free WiFi and comfy beds. Plasma TVs come with satellite channels, and other amenities include furnished lanais and 24-hour room service.

Mountainside Room with one king bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$740* Per night/room Feb 29 - Mar 1

Mountainside Room with two queen beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Beds Garden View Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed Garden View Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Accessible: Delluxe Garden View View (1 King Size Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Garden View Room (2 Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Four Seasons Resort Maui at Wailea ratings based on 36 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Four Seasons Resort Maui at Wailea

Everyone (12) Couples (1)
5 out of 5
Best customer service hands down! Price of food could've been a little lower.

Posted by on Aug 31, 2019

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5 out of 5
The staff were all very kind and helpful with great energy and smiles making our experience amazing!

Posted by on Mar 29, 2019

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5 out of 5

Posted by on Feb 25, 2019

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2 out of 5
They Tried. We were greeted and treated wonderfully throughout our stay at the Four Seasons. Our problem with the hotel were cockroaches in the rooms and a broken door. We ended up staying in three different rooms while at the Four Seasons. Our first room, with beautiful views of the bay, had giant cockroaches the first night we were there. I mentioned to the front desk the next morning of our issue, and we were very quickly moved to another room, which was lovely. Two mornings later, we found cockroaches in the bathroom. We moved again, the hotel was gracious enough to put us in a very lovely ocean view suite for our troubles. The only problem with that room, the very first morning we were in the room, we found the entry door ajar, after being down at the beach. The latch had broken, preventing the door from closing completely. The staff and management really did try very hard to make it an enjoyable experience for us. We felt horrible calling to tell them of our issues every other day. The customer service was great, the cockroaches not so much. For the price one pays for any room at the Four Seasons, it isn't unreasonable to expect and receive one vermin free, or one with properly closing doors. By the end of the stay, we were ready to go home. I will say it will be a while before I try another Four Seasons. Loved the people, little shaky on their rooms. On the upside, adult pool and service was terrific. There were turtles in the waters off the beach!!

Posted by on Jul 27, 2018

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5 out of 5

Beautiful!

Pros: The hotel was clean, beautiful, and had spectacular views!
Location: The location was pretty good. Very country. Which we liked. The only thing is it took about a hour to get to our specific luau. Scenery was great!
We had a wonderful experience. The hotel was beautiful, it was right on the beach and the staff was excellent. I gave guest service my itinerary that i put together before i left and she called the places and made sure we still had reservations and transportation! She even helped up book the hike we wanted. I would definitely stay there again and definitely recommend them to everyone. I can not express how great the Four Seasons was. Thank you for making out trip memorable!

Posted by , from Lumberton, TX on Mar 27, 2018

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5 out of 5

Beautiful hotel next to gorgeous beach.

Pros: We liked the cleanliness, friendliness, and beauty.
Location: Excellent for shopping, kayaking, paddle boarding, whale watching, swimming, and snorkeling. It was a short drive for hiking and fishing.
The staff was excellent. The hotel restaurants were excellent. The accommodations were excellent.

Posted by , from Dallas on Mar 19, 2018

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5 out of 5

Honeymoon

Thank you again to the amazing staff at the four seasons for making our honeymoon so memorable.

Posted by , from Chicago on Oct 28, 2017

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5 out of 5

Absolutely, the Best Hotel in the US.

The staff is outstanding from top to bottom. Everything is can do.

Posted by on Feb 19, 2017

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5 out of 5

The experience of a life time

The purpose of the trip was to see whales and relax. The Four Seasons Tesort on Maui was a beautiful, relaxing piece of paradise. The staff were attentive, accomidating , and always cheerful. I've never experienced such a helpful, happy group of people! From the bell, serving, and front desk staff, concierge, valet, housekeeping staff, and spa personnel - everyone who I met at the Four Seasons, was kind, helpful, and very pleasant. The rooms were specious and clean; views of ocean, flowers, mountains everywhere. The facilities were very nice and the spa was fantastic!

Posted by , from Illinois on Feb 9, 2017

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5 out of 5

Excellent experience in every way!

Pros: . It was amazing in the service and wonderful atmosphere provided. The open lounge was enjoyed by couples and families throughout the day.
Cons: NOTHING!
Location: Maui, with beautiful views and lovely location on the ocean. There is a very nice shopping area within a mile.
This was an exceptional vacation for my husband and me at the Four Seasons in Maui. The staff was warm, kind, and their attention to detail in their service really impressed us. We have nothing but glowing things to say about every aspect of our week there.

Posted by , from Cheraw, S.C. on Dec 17, 2016

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About the Four Seasons Resort Maui at Wailea

Location 3900 Wailea Alanui Drive, Kihei, HI 96753

Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Four Seasons Resort Maui at Wailea you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Parking is available for a fee. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this 5-star Kihei resort.

  • 379 guestrooms or units
  • 8 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 39000 sq ft of conference space
  • 3623 sq m of conference space
  • Built in 1990
  • Swim-up bar
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Kahului, HI (OGG) (27.1 km / 16.8 mi)
  • Property shuttles: Free shopping center shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Four Seasons Resort Maui at Wailea offers 379 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished lanais. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private lanai (furnished)
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:30 AM.

Onsite venue - restaurant.

Ferraro's Bar E Ristorant - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves lunch and dinner.

DOU Steak and Seafood - This poolside restaurant serves breakfast and dinner.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Kayaking on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Rafting nearby
  • Ecotours nearby
  • Rowing or canoeing on site
  • Segway rental/tour nearby
  • Fitness classes on site
  • Basketball on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Free bicycles nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - TA-109-950-7712-01. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is TA-109-950-7712-01.

  • Only service animals are allowed
  • Property Registry Number - TA-109-950-7712-01
  • Tax ID - TA-109-950-7712-01
  • 24-hour check-in
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 27.00 and USD 54.00 for adults, USD 7.00 and USD 16.00 for children (approximately)
  • Valet parking fee: USD 40.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Seasons Maui Wailea
  • Four Seasons Resort Maui Wailea
  • Four Seasons Resort Maui
  • Four Seasons Maui
  • Four Seasons Resort Maui At Wailea Hotel Wailea
  • 4 Seasons Resort Maui At Wailea
  • Four Seasons Wailea
  • Wailea Four Seasons
  • Four Seasons Maui At Wailea
  • Four Seasons Resort Maui at Wailea Kihei
  • Four Seasons Resort Maui at Wailea Resort
  • Four Seasons Resort Maui at Wailea Resort Kihei

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.