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4.8 out of 5

"Exceptional staff and customer service attentive to your every need. " More

By a verified traveler on Fri 29 Jul 2022

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Mountainside Room with one king bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$990* Per night/room Jun 2 - Jun 3

Mountainside Room with two queen beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Beds Garden View Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed Garden View Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Accessible: Delluxe Garden View View (1 King Size Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Garden View Room (2 Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Four Seasons Resort Maui at Wailea ratings based on 17 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Four Seasons Resort Maui at Wailea

Everyone (12) Couples (2) Family (1)
5 out of 5
Exceptional staff and customer service attentive to your every need.

Posted by on Jul 29, 2022

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Comment from Hotel Management

Aug 15, 2022 by Ben Shank

Aloha Rob, Thank you so much for your review and kind words. We are delighted that you had such a wonderful stay and look forward to welcoming you back soon! Warm regards, Ben Shank General Manager

5 out of 5
The cost of food seemed very high

Posted by on Aug 7, 2021

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Comment from Hotel Management

Aug 9, 2021 by Ben Shank

Aloha Traveler, Thank you for your five-star rating. We appreciate you pointing out areas for improvement and we will be sure to share your feedback with our team. We look forward to welcoming you back soon! Warm regards, Ben Shank General Manager

5 out of 5
Best customer service hands down! Price of food could've been a little lower.

Posted by on Aug 31, 2019

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5 out of 5
The staff were all very kind and helpful with great energy and smiles making our experience amazing!

Posted by on Mar 29, 2019

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5 out of 5

Posted by on Feb 25, 2019

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2 out of 5
They Tried. We were greeted and treated wonderfully throughout our stay at the Four Seasons. Our problem with the hotel were cockroaches in the rooms and a broken door. We ended up staying in three different rooms while at the Four Seasons. Our first room, with beautiful views of the bay, had giant cockroaches the first night we were there. I mentioned to the front desk the next morning of our issue, and we were very quickly moved to another room, which was lovely. Two mornings later, we found cockroaches in the bathroom. We moved again, the hotel was gracious enough to put us in a very lovely ocean view suite for our troubles. The only problem with that room, the very first morning we were in the room, we found the entry door ajar, after being down at the beach. The latch had broken, preventing the door from closing completely. The staff and management really did try very hard to make it an enjoyable experience for us. We felt horrible calling to tell them of our issues every other day. The customer service was great, the cockroaches not so much. For the price one pays for any room at the Four Seasons, it isn't unreasonable to expect and receive one vermin free, or one with properly closing doors. By the end of the stay, we were ready to go home. I will say it will be a while before I try another Four Seasons. Loved the people, little shaky on their rooms. On the upside, adult pool and service was terrific. There were turtles in the waters off the beach!!

Posted by on Jul 27, 2018

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5 out of 5

Beautiful!

Pros: The hotel was clean, beautiful, and had spectacular views!
Location: The location was pretty good. Very country. Which we liked. The only thing is it took about a hour to get to our specific luau. Scenery was great!
We had a wonderful experience. The hotel was beautiful, it was right on the beach and the staff was excellent. I gave guest service my itinerary that i put together before i left and she called the places and made sure we still had reservations and transportation! She even helped up book the hike we wanted. I would definitely stay there again and definitely recommend them to everyone. I can not express how great the Four Seasons was. Thank you for making out trip memorable!

Posted by , from Lumberton, TX on Mar 27, 2018

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5 out of 5

Beautiful hotel next to gorgeous beach.

Pros: We liked the cleanliness, friendliness, and beauty.
Location: Excellent for shopping, kayaking, paddle boarding, whale watching, swimming, and snorkeling. It was a short drive for hiking and fishing.
The staff was excellent. The hotel restaurants were excellent. The accommodations were excellent.

Posted by , from Dallas on Mar 19, 2018

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5 out of 5

Honeymoon

Thank you again to the amazing staff at the four seasons for making our honeymoon so memorable.

Posted by , from Chicago on Oct 28, 2017

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5 out of 5

Absolutely, the Best Hotel in the US.

The staff is outstanding from top to bottom. Everything is can do.

Posted by on Feb 19, 2017

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